Sony SDM-N50 (serv.man2) Service Manual ▷ View online
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16
Adjusting the backlight
If the screen is too bright, adjust the backlight.
First press the
M
(+)/
m
(–) buttons to select
(BACKLIGHT) and press the OK button. Then press
the
M
(+)/
m
(–) buttons to adjust the desired light level.
Automatically adjusting the screen brightness
(light sensor)
(light sensor)
This monitor is provided with a sensor to detect the brightness of
the surrounding area (light sensor). This sensor is used to
automatically adjust the brightness of the screen.
the surrounding area (light sensor). This sensor is used to
automatically adjust the brightness of the screen.
First press the
M
(+)/
m
(–) buttons to select
(LIGHT
SENSOR) and press the OK button. Then press the
M
(+)/
m
(–) buttons to select either ON or OFF.
When you select ON, the monitor automatically adjusts the screen
brightness according to the brightness of the surroundings. For
more information about this function, see “Automatic brightness
adjustment function (light sensor)” on page 18.
brightness according to the brightness of the surroundings. For
more information about this function, see “Automatic brightness
adjustment function (light sensor)” on page 18.
Note
If this function is set to ON, the value of the BACKLIGHT menu does not
change. If the screen brightness is still not appropriate after the automatic
adjustment, you can manually adjust the backlight. After the backlight
adjustment is made, the monitor automatically adjusts the screen
brightness in accordance with the new backlight value.
change. If the screen brightness is still not appropriate after the automatic
adjustment, you can manually adjust the backlight. After the backlight
adjustment is made, the monitor automatically adjusts the screen
brightness in accordance with the new backlight value.
Setting up the power saving mode
This monitor has a function which enables it to enter the power
save mode automatically according to the power saving settings
of the computer. You can prevent the monitor from entering the
power saving mode by setting the following option to OFF.
save mode automatically according to the power saving settings
of the computer. You can prevent the monitor from entering the
power saving mode by setting the following option to OFF.
First press the
M
(+)/
m
(–) buttons to select
(POWER
SAVE) and press the OK button. Then press the
M
(+)/
m
(–) buttons to select either ON or OFF.
Using the user sensor
The user sensor function enables the monitor to enter the low
power consumption mode when no one is present in front of the
monitor.
power consumption mode when no one is present in front of the
monitor.
First press the
M
(+)/
m
(–) buttons to select
(USER
SENSOR) and press the OK button. Then press the
M
(+)/
m
(–) buttons to select either ON or OFF.
If you select ON, the monitor automatically enters the low power
consumption mode when you move away from the front of the
monitor. For more information about the low power consumption
mode, see “Power saving function (user sensor/power saving
mode)” on page 17.
consumption mode when you move away from the front of the
monitor. For more information about the low power consumption
mode, see “Power saving function (user sensor/power saving
mode)” on page 17.
Selecting the on-screen menu language
English, German, French, Spanish, Italian and Japanese versions
of the on-screen menus are available. The default setting is
English.
of the on-screen menus are available. The default setting is
English.
First press the
M
(+)/
m
(–) buttons to select
(LANGUAGE) and press the OK button. Then press
the
M
(+)/
m
(–) button to select a language.
• ENGLISH
• DEUTSCH: German
• FRANÇAIS: French
• ESPAÑOL: Spanish
• ITALIANO: Italian
•
• DEUTSCH: German
• FRANÇAIS: French
• ESPAÑOL: Spanish
• ITALIANO: Italian
•
: Japanese
Locking the menus and controls
You can protect adjustment data by locking the menus and
controls.
controls.
First press the
M
(+)/
m
(–) buttons to select
(MENU
LOCK) and press the OK button. Then press the
M
(+)/
m
(–) buttons and select ON.
Only the
1 (power) switch, and
(MENU LOCK) of the
option menu will operate. If any other items are selected, the
mark appears on the screen.
To cancel the menu lock
Repeat the procedure above and set and
(MENU LOCK) to OFF.
ZZ...
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US
Technical Features
Power saving function (user sensor/power saving mode)
This monitor meets the power-saving guidelines set by VESA,
E
NERGY
S
TAR, and NUTEK. If the monitor is connected to a computer
or video graphics board that is DPMS (Display Power Management Signaling) compliant, the monitor will automatically enter the power
saving mode. It automatically enters the low power consumption mode when the user sensor detects the absence of a user.
saving mode. It automatically enters the low power consumption mode when the user sensor detects the absence of a user.
1 Low power consumption mode (user sensor)
When the user sensor in the monitor detects the absence of a user,
the monitor enters low power consumption mode after about 20
seconds. In low power consumption mode, the monitor is in a
power saving state and shuts off power to all circuitry (except for
that of the sensors) regardless of the setting of the computer.
The monitor returns to normal operation mode when the presence
of a user is detected by the user sensor.
When the monitor enters the power saving mode (as set according
to the computer’s settings), the power saving mode takes
precedence over the low power consumption mode. In this case,
the monitor stays in the power saving mode regardless of the
presence or absence of a user.
To return the monitor to normal operation mode, reset the
computer’s power saving mode.
the monitor enters low power consumption mode after about 20
seconds. In low power consumption mode, the monitor is in a
power saving state and shuts off power to all circuitry (except for
that of the sensors) regardless of the setting of the computer.
The monitor returns to normal operation mode when the presence
of a user is detected by the user sensor.
When the monitor enters the power saving mode (as set according
to the computer’s settings), the power saving mode takes
precedence over the low power consumption mode. In this case,
the monitor stays in the power saving mode regardless of the
presence or absence of a user.
To return the monitor to normal operation mode, reset the
computer’s power saving mode.
Note
The user sensor detects the presence/absence of a user up to a distance of
approximately 60 cm from the screen surface. However, this distance may
vary depending on the user’s clothes or the brightness of the surrounding
area. If user detection fails due to the ambient conditions of the
surrounding area, set the user sensor to OFF. If your monitor does not
automatically return from low power consumption mode due to the failure
of the user sensor to detect the presence of a user, press the
approximately 60 cm from the screen surface. However, this distance may
vary depending on the user’s clothes or the brightness of the surrounding
area. If user detection fails due to the ambient conditions of the
surrounding area, set the user sensor to OFF. If your monitor does not
automatically return from low power consumption mode due to the failure
of the user sensor to detect the presence of a user, press the
1 (power)
switch twice to turn the monitor off and then on.
2 Power saving mode
DPMS defines three power saving states according to the state of
the sync signals supplied from the computer. This monitor’s
power consumption is input at approximately 3 W in all of these
states if the power saving function is set to ON.
When your computer enters in the power saving mode, the input
signal is cut and NO INPUT SIGNAL appears on the screen.
After a few seconds, the monitor enters power saving mode.
the sync signals supplied from the computer. This monitor’s
power consumption is input at approximately 3 W in all of these
states if the power saving function is set to ON.
When your computer enters in the power saving mode, the input
signal is cut and NO INPUT SIGNAL appears on the screen.
After a few seconds, the monitor enters power saving mode.
* “Sleep” and “deep sleep” are power saving modes defined by the
Environmental Protection Agency.
Note
The power saving function may not work normally if sync signals other
than those listed above are supplied. In such a case, set the power saving
function to OFF.
than those listed above are supplied. In such a case, set the power saving
function to OFF.
Power consumption state
Power consumption
AC power indicator
1
(power) indicator
normal operation
35
W
green
green
1 low power consumption mode
≤ 4
W
green
green and orange alternate
2 power saving mode
≤ 3
W
orange
orange
1 (power): off
≤ 3
W
red
off
AC power: off
0 W
off
off
Power saving
state
state
Sync signal state
suspend (sleep)*
horizontal: on / vertical: off
standby (sleep)*
horizontal: off / vertical: on
active off (deep sleep)*
horizontal: off / vertical: on
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18
Automatic brightness adjustment function (light sensor)
This monitor is provided with a feature to automatically adjust the screen brightness according to the brightness of the surroundings. The
brightness of the backlight is set to the most appropriate level by setting the light sensor to ON. The default setting of the brightness of the
backlight is set to its maximum. When the light sensor setting is set to ON, the monitor adjusts the brightness of the backlight linearly from
its lower- to upper-limit values. When the user adjusts the backlight, the backlight brightness is automatically adjusted between the user
adjustment value and the upper- and lower-limit values.
brightness of the backlight is set to the most appropriate level by setting the light sensor to ON. The default setting of the brightness of the
backlight is set to its maximum. When the light sensor setting is set to ON, the monitor adjusts the brightness of the backlight linearly from
its lower- to upper-limit values. When the user adjusts the backlight, the backlight brightness is automatically adjusted between the user
adjustment value and the upper- and lower-limit values.
Automatic picture quality adjustment function
When the monitor receives an input signal, it automatically
matches the signal to one of the factory preset modes stored in the
monitor’s memory to provide a high quality picture at the center
of the screen. (See Appendix for a list of the factory preset
modes.)
For input signals that do not match one of the factory preset
modes, the automatic picture quality adjustment function of this
monitor automatically adjusts the picture position, phase, and
pitch, and ensures that a clear picture appears on the screen for
any timing within the monitor’s frequency range (horizontal: 30 –
61 kHz, vertical: 50 – 85 Hz).
Consequently, the first time the monitor receives input signals
that do not match one of the factory preset modes, the monitor
may take a longer time than normal for displaying the picture on
the screen. This adjustment data is automatically stored in
memory so that next time, the monitor will function in the same
way as when the monitor receives the signals that match one of
the factory preset modes.
In all modes as above, if the picture is adjusted, the adjustment
data is stored as a user mode and automatically recalled whenever
the same input signal is received.
matches the signal to one of the factory preset modes stored in the
monitor’s memory to provide a high quality picture at the center
of the screen. (See Appendix for a list of the factory preset
modes.)
For input signals that do not match one of the factory preset
modes, the automatic picture quality adjustment function of this
monitor automatically adjusts the picture position, phase, and
pitch, and ensures that a clear picture appears on the screen for
any timing within the monitor’s frequency range (horizontal: 30 –
61 kHz, vertical: 50 – 85 Hz).
Consequently, the first time the monitor receives input signals
that do not match one of the factory preset modes, the monitor
may take a longer time than normal for displaying the picture on
the screen. This adjustment data is automatically stored in
memory so that next time, the monitor will function in the same
way as when the monitor receives the signals that match one of
the factory preset modes.
In all modes as above, if the picture is adjusted, the adjustment
data is stored as a user mode and automatically recalled whenever
the same input signal is received.
Note on the adjusting the phase
If the automatic picture quality adjustment function is activated, the
picture moves slightly whenever the monitor receives the input signal,
regardless of the stored adjustment.
picture moves slightly whenever the monitor receives the input signal,
regardless of the stored adjustment.
Note
While the automatic picture quality adjustment function is activated, only
the
the
1 (power) switch, and INPUT button will operate.
User-specified
brightness value
brightness value
Backlight brightness
Maximum
User adjustment value
Minimum
Automatic brightness adjustment
after user adjustment
after user adjustment
Preset automatic adjustment
Brightness of surroundings
Brightness during
user adjustment
user adjustment
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US
Troubleshooting
Before contacting technical support, refer to this section.
On-screen messages
If there is something wrong with the input signal, one of the
following messages appears on the screen. To solve the problem,
see “Trouble symptoms and remedies” on page 20.
following messages appears on the screen. To solve the problem,
see “Trouble symptoms and remedies” on page 20.
If OUT OF SCAN RANGE appears on the screen
This indicates that the input signal is not supported by the
monitor’s specifications. Check the following items.
monitor’s specifications. Check the following items.
If “xx.x kHz/xx Hz” is displayed
This indicates that either the horizontal or vertical frequency
is not supported by the monitor’s specifications.
The figures indicate the horizontal and vertical frequencies of
the current input signal. The horizontal frequencies above
100 kHz and the vertical frequencies above 100 Hz are
represented by 99.9 kHz and 99 Hz, respectively.
is not supported by the monitor’s specifications.
The figures indicate the horizontal and vertical frequencies of
the current input signal. The horizontal frequencies above
100 kHz and the vertical frequencies above 100 Hz are
represented by 99.9 kHz and 99 Hz, respectively.
If “RESOLUTION > XGA” is displayed
This indicates that the resolution is not supported by the
monitor’s specifications.
monitor’s specifications.
If NO INPUT SIGNAL appears on the screen
This indicates that no signal is input, or that no signal is input
from the currently selected connector.
from the currently selected connector.
INPUT:
This indicates the currently selected connector (INPUT: 1 or
INPUT: 2).
INPUT: 2).
GO TO POWER SAVE
The monitor will enter the power saving mode after about 4
seconds from the message is displayed.
seconds from the message is displayed.
If CABLE DISCONNECTED appears on the screen
This indicates that the video signal cable has been disconnected
from the currently selected connector.
from the currently selected connector.
INPUT:
This indicates the currently selected connector (INPUT: 1 or
INPUT: 2).
INPUT: 2).
GO TO POWER SAVE
The monitor will enter the power saving mode after about 4
seconds from the message is displayed.
seconds from the message is displayed.
OUT OF SCAN RANGE
x x . x k H z /
x x H z
I NFORMA T I ON
NO
I NPUT S I GNA L
I NPUT : 1
GO TO POWER SAVE
I NFORMA T I ON
CAB L E D I SCONNECT ED
I NPUT : 1
GO TO POWER SAVE
I NFORMA T I ON
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20
Trouble symptoms and remedies
If a problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.
Use the self-diagnosis function (page 22) if the following recommendations do not resolve the problem.
Use the self-diagnosis function (page 22) if the following recommendations do not resolve the problem.
Symptom
Check these items
No picture
If the AC power indicator is not lit
• Check that the power cord is properly connected.
If the AC power indicator is red
• Check that the
1 (power) switch is in the “on” position.
If the
1 (power) indicator is not lit,
or if the
1 (power) indicator will not
light up when the
1 (power) switch
is pressed
• Check that the
1 (power) switch is in the “on” position.
• Check that the AC power switch is in the “on” position.
• Check that the system connecting cable is properly connected and all plugs are firmly
• Check that the system connecting cable is properly connected and all plugs are firmly
seated in their sockets (page 8).
If the
1 (power) indicator is green
or flashing orange
• Use the self-diagnostics function (page 22).
If the
1 (power) indicator is
alternating between green and
orange
orange
• The monitor cannot return from low power consumption mode because the user sensor
fails to detect the presence of a user. Press the
1 (power) switch twice to turn the monitor
off and then on. If you set the user sensor to OFF, the monitor does not enter low power
consumption mode (page 16).
consumption mode (page 16).
If CABLE DISCONNECTED
appears on the screen, or the AC
power indicator is flashing red
appears on the screen, or the AC
power indicator is flashing red
• Check that the video signal cable is properly connected and all plugs are firmly seated in
their sockets (page 8).
• Check that the video input connector’s pins are not bent or pushed in.
• A non-supplied video signal cable is connected. If you connect a non-supplied video
• A non-supplied video signal cable is connected. If you connect a non-supplied video
signal cable, CABLE DISCONNECTED appears on the screen before entering the power
saving mode. This is not a malfunction.
saving mode. This is not a malfunction.
• Check that the system connecting cable is properly connected and all plugs are firmly
seated in their sockets (page 8).
• Press the AC power switch twice to turn the monitor off and then on.
If NO INPUT SIGNAL appears on
the screen, or the
the screen, or the
1 (power)
indicator is orange
• Check that the video signal cable is properly connected and all plugs are firmly seated in
their sockets (page 8).
• Check that the input select setting is correct (page 10).
• Check that the video input connector’s pins are not bent or pushed in.
• Check that the video input connector’s pins are not bent or pushed in.
x
Problems caused by the connected computer or other equipment
• The computer is in the power saving mode. Try pressing any key on the keyboard or
moving the mouse.
• Check that the computer’s power is “on.”
• Check that the graphic board is completely seated in the proper bus slot.
• Check that the graphic board is completely seated in the proper bus slot.
If OUT OF SCAN RANGE appears
on the screen
on the screen
x
Problems caused by the connected computer or other equipment
• Check that the video frequency range is within that specified for the monitor. If you
replaced an old monitor with this monitor, reconnect the old monitor and adjust the
frequency range to the following:
Horizontal: 30 – 61 kHz
Vertical frequency: 50 – 85 Hz (only XGA mode at 75 Hz)
frequency range to the following:
Horizontal: 30 – 61 kHz
Vertical frequency: 50 – 85 Hz (only XGA mode at 75 Hz)
If using Windows 95/98
• If you replaced an old monitor with this monitor, reconnect the old monitor and do the
following. Install the Windows Monitor Information Disk (page 9) and select this monitor
(“SDM-N50”) from among the Sony monitors in the Windows 95/98 monitor selection
screen.
(“SDM-N50”) from among the Sony monitors in the Windows 95/98 monitor selection
screen.
If using a Macintosh system
• Check and refer to the supplied “Notes for Macintosh users.”
21
US
Displaying this monitor’s name, serial number,
and date of manufacture.
and date of manufacture.
While the monitor is receiving a video signal, press and hold the
MENU button for more than 5 seconds to display this monitor’s
information box.
MENU button for more than 5 seconds to display this monitor’s
information box.
If any problem persists, call your authorized Sony dealer and give
the following information:
• Model name: SDM-N50
• Serial number
• Name and specifications of your computer and graphics board.
the following information:
• Model name: SDM-N50
• Serial number
• Name and specifications of your computer and graphics board.
Picture flickers, bounces,
oscillates, or is scrambled
oscillates, or is scrambled
• Adjust the pitch and phase (page 13).
• Isolate and eliminate any potential sources of electric or magnetic fields such as other
• Isolate and eliminate any potential sources of electric or magnetic fields such as other
monitors, laser printers, electric fans, fluorescent lighting, or televisions.
• Move the monitor away from power lines or place a magnetic shield near the monitor.
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
x
Problems caused by the connected computer or other equipment
• Check your graphics board manual for the proper monitor setting.
• Confirm that the graphics mode (VESA, Macintosh 19" Color, etc.) and the frequency of
• Confirm that the graphics mode (VESA, Macintosh 19" Color, etc.) and the frequency of
the input signal are supported by this monitor (Appendix). Even if the frequency is within
the proper range, some video boards may have a sync pulse that is too narrow for the
monitor to sync correctly.
the proper range, some video boards may have a sync pulse that is too narrow for the
monitor to sync correctly.
• Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.
Picture is fuzzy
• Adjust the brightness and contrast (page 12).
• Adjust the pitch and phase (page 13).
• Adjust the pitch and phase (page 13).
Picture is ghosting
• Eliminate the use of video cable extensions and/or video switch boxes.
• Check that all plugs are firmly seated in their sockets.
• Check that all plugs are firmly seated in their sockets.
Picture is not centered or sized
properly
properly
• Adjust the pitch and phase (page 13).
• Adjust the picture position (page 13). Note that some video modes do not fill the screen to
• Adjust the picture position (page 13). Note that some video modes do not fill the screen to
the edges.
The picture is too small
• Set the zoom setting to ON (page 14).
x
Problems caused by the connected computer or other equipment
• Set the computer’s resolution to the screen’s resolution.
Wavy or elliptical pattern (moire)
is visible
is visible
• Adjust the pitch and phase (page 13).
Color is not uniform
• Adjust the pitch and phase (page 13).
White does not look white
• Adjust the color temperature (page 14).
Monitor buttons do not operate
(
(
appears on the screen)
• If the menu lock is set to ON, set it to OFF (page 16).
The monitor turns off after a while
• Set the power saving function to OFF (page 16).
• Set the user sensor to OFF (page 16).
• Set the user sensor to OFF (page 16).
x
Problems caused by the connected computer or other equipment
• Set the computer’s power saving setting to off.
Symptom
Check these items
INFORMATION
MODEL : SDM-N50
SER NO : 1234567
MANUFACTURED : 1999-52
SER NO : 1234567
MANUFACTURED : 1999-52
MENU
Example
Model name
Serial number
Week and year
of manufacture
of manufacture
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22
Self-diagnosis function
This monitor is equipped with a self-diagnosis function. If there is
a problem with your monitor or computer(s), the screen will go
blank and the
a problem with your monitor or computer(s), the screen will go
blank and the
1 (power) indicator will either light up green or
flash orange. If the
1 (power) indicator is lit in orange, the
computer is in power saving mode. Try pressing any key on the
keyboard or moving the mouse.
keyboard or moving the mouse.
If the
1
(power) indicator is green
1
Turn off the AC power switch and disconnect the
video signal cables from the INPUT1 and INPUT2
connectors of the media engine.
video signal cables from the INPUT1 and INPUT2
connectors of the media engine.
2
Press the AC power switch twice to turn the monitor
off and then on.
off and then on.
If all four color bars appear (white, red, green, blue), the monitor
is working properly. Reconnect the video input cables and check
the condition of your computer(s).
is working properly. Reconnect the video input cables and check
the condition of your computer(s).
If the color bars do not appear, there is a potential monitor failure.
Inform your authorized Sony dealer of the monitor’s condition.
Inform your authorized Sony dealer of the monitor’s condition.
If the
1
(power) indicator is flashing orange
Press the
1
(power) switch twice to turn the monitor off
and then on.
If the
1 (power) indicator lights up green, the monitor is working
properly.
If the
1 (power) indicator is still flashing, there is a potential
monitor failure. Count the number of seconds between orange
flashes of the
flashes of the
1 (power) indicator and inform your authorized
Sony dealer of the monitor’s condition. Be sure to note the model
name and serial number of your monitor. Also note the make and
model of your computer and graphic board.
name and serial number of your monitor. Also note the make and
model of your computer and graphic board.
Specifications
LCD panel
Panel type: a-Si TFT Active Matrix
Picture size: 15 inch (38 cm)
Picture size: 15 inch (38 cm)
Input signal format
RGB operating frequency*
Horizontal: 30 – 61 kHz
Vertical: 50 – 85 Hz
Horizontal: 30 – 61 kHz
Vertical: 50 – 85 Hz
Resolution
Horizontal: Max.1024 dots
Vertical: Max.768 lines
Vertical: Max.768 lines
Input signal levels
RGB video signal
0.700 Vp-p, 75
Ω
, positive
SYNC signal
TTL level, 2 k
Ω
,
positive or negative
(Separate horizontal and vertical,
or composite sync)
0.3 Vp-p, 75
(Separate horizontal and vertical,
or composite sync)
0.3 Vp-p, 75
Ω
, negative
(Sync on green)
Audio output
2W
×
2
Headphones jack
Stereo minijack
Accepts impedance of 16 – 48
Accepts impedance of 16 – 48
Ω
AUDIO IN jack
Stereo minijack
Accepts impedance of 16 k
Accepts impedance of 16 k
Ω
Accepts level 0.5 Vrms
Power requirements
100 – 240 V, 50 – 60 Hz, 0.55 – 0.3 A
Power consumption
Max. 35 W
Operating temperature
5 – 35
˚
C
Dimensions (width/height/depth)
Display (upright):
Approx. 356
×
347
×
185 mm
(14
1
/
8
×
13
3
/
4
×
7
3
/
8
inches)
Media engine (without stand):
Approx. 45
×
180
×
180 mm
(1
13
/
16
×
7
1
/
8
×
7
1
/
8
inches)
Media engine (with stand):
Approx. 94
×
185
×
180 mm
(3
3
/
4
×
7
3
/
8
×
7
1
/
8
inches)
Mass
Display:
Approx. 2.7 kg (5 lb 15 oz)
Media engine (with stand):
Approx. 0.85 kg (1 lb 14 oz)
Plug & Play
DDC1/DDC2B/DDC2Bi
Accessories
See page 8.
* Recommended horizontal and vertical timing condition
• Horizontal sync width duty should be more than 4.8% of total
horizontal time or 0.8 µs, whichever is larger.
• Horizontal blanking width should be more than 2.3 µsec.
• Vertical blanking width should be more than 450 µsec.
• Vertical blanking width should be more than 450 µsec.
Design and specifications are subject to change without notice.
1
(power)
indicator
Click on the first or last page to see other SDM-N50 (serv.man2) service manuals if exist.