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Model
SDM-N50 (serv.man2)
Pages
62
Size
4.38 MB
Type
PDF
Document
Service Manual
Brand
Device
Monitor / S/M SDM-N50 00 US CAN
File
sdm-n50-sm2.pdf
Date

Sony SDM-N50 (serv.man2) Service Manual ▷ View online

1-7
16
Adjusting the backlight
If the screen is too bright, adjust the backlight.
First press the 
M
(+)/
m
(–) buttons to select 
 (BACKLIGHT) and press the OK button. Then press 
the 
M
(+)/
m
(–) buttons to adjust the desired light level.
Automatically adjusting the screen brightness 
(light sensor)
This monitor is provided with a sensor to detect the brightness of 
the surrounding area (light sensor). This sensor is used to 
automatically adjust the brightness of the screen.
First press the 
M
(+)/
m
(–) buttons to select 
 (LIGHT 
SENSOR) and press the OK button. Then press the 
M
(+)/
m
(–) buttons to select either ON or OFF.
When you select ON, the monitor automatically adjusts the screen 
brightness according to the brightness of the surroundings. For 
more information about this function, see “Automatic brightness 
adjustment function (light sensor)” on page 18.
Note
If this function is set to ON, the value of the BACKLIGHT menu does not 
change. If the screen brightness is still not appropriate after the automatic 
adjustment, you can manually adjust the backlight. After the backlight 
adjustment is made, the monitor automatically adjusts the screen 
brightness in accordance with the new backlight value.
Setting up the power saving mode
This monitor has a function which enables it to enter the power 
save mode automatically according to the power saving settings 
of the computer. You can prevent the monitor from entering the 
power saving mode by setting the following option to OFF.
First press the 
M
(+)/
m
(–) buttons to select 
 (POWER 
SAVE) and press the OK button. Then press the 
M
(+)/
m
(–) buttons to select either ON or OFF.
Using the user sensor
The user sensor function enables the monitor to enter the low 
power consumption mode when no one is present in front of the 
monitor.
First press the 
M
(+)/
m
(–) buttons to select 
 (USER 
SENSOR) and press the OK button. Then press the 
M
(+)/
m
(–) buttons to select either ON or OFF.
If you select ON, the monitor automatically enters the low power 
consumption mode when you move away from the front of the 
monitor. For more information about the low power consumption 
mode, see “Power saving function (user sensor/power saving 
mode)” on page 17.
Selecting the on-screen menu language
English, German, French, Spanish, Italian and Japanese versions 
of the on-screen menus are available. The default setting is 
English.
First press the 
M
(+)/
m
(–) buttons to select 
 (LANGUAGE) and press the OK button. Then press 
the 
M
(+)/
m
(–) button to select a language.
• ENGLISH
• DEUTSCH: German
• FRANÇAIS: French
• ESPAÑOL: Spanish
• ITALIANO: Italian
: Japanese
Locking the menus and controls
You can protect adjustment data by locking the menus and 
controls.
First press the 
M
(+)/
m
(–) buttons to select 
 (MENU 
LOCK) and press the OK button. Then press the 
M
(+)/
m
(–) buttons and select ON.
Only the 
1 (power) switch, and 
 (MENU LOCK) of the 
option menu will operate. If any other items are selected, the 
 
mark appears on the screen.
To cancel the menu lock
Repeat the procedure above and set and 
 (MENU LOCK) to OFF.
ZZ...
17
US
Technical Features
Power saving function (user sensor/power saving mode)
This monitor meets the power-saving guidelines set by VESA, 
E
NERGY 
S
TAR, and NUTEK. If the monitor is connected to a computer 
or video graphics board that is DPMS (Display Power Management Signaling) compliant, the monitor will automatically enter the power 
saving mode. It automatically enters the low power consumption mode when the user sensor detects the absence of a user.
1 Low power consumption mode (user sensor)
When the user sensor in the monitor detects the absence of a user, 
the monitor enters low power consumption mode after about 20 
seconds. In low power consumption mode, the monitor is in a 
power saving state and shuts off power to all circuitry (except for 
that of the sensors) regardless of the setting of the computer.
The monitor returns to normal operation mode when the presence 
of a user is detected by the user sensor.
When the monitor enters the power saving mode (as set according 
to the computer’s settings), the power saving mode takes 
precedence over the low power consumption mode. In this case, 
the monitor stays in the power saving mode regardless of the 
presence or absence of a user.
To return the monitor to normal operation mode, reset the 
computer’s power saving mode.
Note
The user sensor detects the presence/absence of a user up to a distance of 
approximately 60 cm from the screen surface. However, this distance may 
vary depending on the user’s clothes or the brightness of the surrounding 
area. If user detection fails due to the ambient conditions of the 
surrounding area, set the user sensor to OFF. If your monitor does not 
automatically return from low power consumption mode due to the failure 
of the user sensor to detect the presence of a user, press the 
1 (power) 
switch twice to turn the monitor off and then on.
2 Power saving mode
DPMS defines three power saving states according to the state of 
the sync signals supplied from the computer. This monitor’s 
power consumption is input at approximately 3 W in all of these 
states if the power saving function is set to ON.
When your computer enters in the power saving mode, the input 
signal is cut and NO INPUT SIGNAL appears on the screen. 
After a few seconds, the monitor enters power saving mode.
* “Sleep” and “deep sleep” are power saving modes defined by the 
Environmental Protection Agency.
Note
The power saving function may not work normally if sync signals other 
than those listed above are supplied. In such a case, set the power saving 
function to OFF.
Power consumption state
Power consumption
AC power indicator
1
 (power) indicator
normal operation
35
 W
green
green
1 low power consumption mode
≤ 4
 W
green
green and orange alternate
2 power saving mode
≤ 3
 W
orange
orange
1 (power): off
≤ 3
 W
red
off
AC power: off
0 W
off
off
Power saving 
state
Sync signal state
suspend (sleep)*
horizontal: on / vertical: off
standby (sleep)*
horizontal: off / vertical: on
active off (deep sleep)*
horizontal: off / vertical: on
1-8
18
Automatic brightness adjustment function (light sensor)
This monitor is provided with a feature to automatically adjust the screen brightness according to the brightness of the surroundings. The 
brightness of the backlight is set to the most appropriate level by setting the light sensor to ON. The default setting of the brightness of the 
backlight is set to its maximum. When the light sensor setting is set to ON, the monitor adjusts the brightness of the backlight linearly from 
its lower- to upper-limit values. When the user adjusts the backlight, the backlight brightness is automatically adjusted between the user 
adjustment value and the upper- and lower-limit values.
Automatic picture quality adjustment function
When the monitor receives an input signal, it automatically 
matches the signal to one of the factory preset modes stored in the 
monitor’s memory to provide a high quality picture at the center 
of the screen. (See Appendix for a list of the factory preset 
modes.)
For input signals that do not match one of the factory preset 
modes, the automatic picture quality adjustment function of this 
monitor automatically adjusts the picture position, phase, and 
pitch, and ensures that a clear picture appears on the screen for 
any timing within the monitor’s frequency range (horizontal: 30 – 
61 kHz, vertical: 50 – 85 Hz). 
Consequently, the first time the monitor receives input signals 
that do not match one of the factory preset modes, the monitor 
may take a longer time than normal for displaying the picture on 
the screen. This adjustment data is automatically stored in 
memory so that next time, the monitor will function in the same 
way as when the monitor receives the signals that match one of 
the factory preset modes.
In all modes as above, if the picture is adjusted, the adjustment 
data is stored as a user mode and automatically recalled whenever 
the same input signal is received.
Note on the adjusting the phase
If the automatic picture quality adjustment function is activated, the 
picture moves slightly whenever the monitor receives the input signal, 
regardless of the stored adjustment.
Note
While the automatic picture quality adjustment function is activated, only 
the 
1 (power) switch, and INPUT button will operate.
User-specified 
brightness value
Backlight brightness
Maximum
User adjustment value
Minimum
Automatic brightness adjustment 
after user adjustment
Preset automatic adjustment
Brightness of surroundings
Brightness during 
user adjustment
19
US
Troubleshooting
Before contacting technical support, refer to this section.
On-screen messages
If there is something wrong with the input signal, one of the 
following messages appears on the screen. To solve the problem, 
see “Trouble symptoms and remedies” on page 20.
If OUT OF SCAN RANGE appears on the screen
This indicates that the input signal is not supported by the 
monitor’s specifications. Check the following items.
If “xx.x kHz/xx Hz” is displayed
This indicates that either the horizontal or vertical frequency 
is not supported by the monitor’s specifications.
The figures indicate the horizontal and vertical frequencies of 
the current input signal. The horizontal frequencies above 
100 kHz and the vertical frequencies above 100 Hz are 
represented by 99.9 kHz and 99 Hz, respectively.
If “RESOLUTION > XGA” is displayed
This indicates that the resolution is not supported by the 
monitor’s specifications.
If NO INPUT SIGNAL appears on the screen
This indicates that no signal is input, or that no signal is input 
from the currently selected connector.
INPUT:
This indicates the currently selected connector (INPUT: 1 or 
INPUT: 2).
GO TO POWER SAVE
The monitor will enter the power saving mode after about 4 
seconds from the message is displayed.
If CABLE DISCONNECTED appears on the screen
This indicates that the video signal cable has been disconnected 
from the currently selected connector.
INPUT:
This indicates the currently selected connector (INPUT: 1 or 
INPUT: 2). 
GO TO POWER SAVE
The monitor will enter the power saving mode after about 4 
seconds from the message is displayed.
OUT OF SCAN RANGE
x x . x k H z /
x x H z
I NFORMA T I ON
NO
I NPUT S I GNA L
I NPUT : 1
GO TO POWER SAVE
I NFORMA T I ON
CAB L E D I SCONNECT ED
I NPUT : 1
GO TO POWER SAVE
I NFORMA T I ON
1-9
20
Trouble symptoms and remedies
If a problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.
Use the self-diagnosis function (page 22) if the following recommendations do not resolve the problem.
Symptom
Check these items
No picture
If the AC power indicator is not lit
• Check that the power cord is properly connected.
If the AC power indicator is red
• Check that the 
1 (power) switch is in the “on” position.
If the 
1 (power) indicator is not lit, 
or if the 
1 (power) indicator will not 
light up when the 
1 (power) switch 
is pressed
• Check that the 
1 (power) switch is in the “on” position.
• Check that the AC power switch is in the “on” position.
• Check that the system connecting cable is properly connected and all plugs are firmly 
seated in their sockets (page 8).
If the 
1 (power) indicator is green 
or flashing orange
• Use the self-diagnostics function (page 22).
If the 
1 (power) indicator is 
alternating between green and 
orange
• The monitor cannot return from low power consumption mode because the user sensor 
fails to detect the presence of a user. Press the 
1 (power) switch twice to turn the monitor 
off and then on. If you set the user sensor to OFF, the monitor does not enter low power 
consumption mode (page 16).
If CABLE DISCONNECTED 
appears on the screen, or the AC 
power indicator is flashing red
• Check that the video signal cable is properly connected and all plugs are firmly seated in 
their sockets (page 8).
• Check that the video input connector’s pins are not bent or pushed in.
• A non-supplied video signal cable is connected. If you connect a non-supplied video 
signal cable, CABLE DISCONNECTED appears on the screen before entering the power 
saving mode. This is not a malfunction.
• Check that the system connecting cable is properly connected and all plugs are firmly 
seated in their sockets (page 8).
• Press the AC power switch twice to turn the monitor off and then on. 
If NO INPUT SIGNAL appears on 
the screen, or the 
1 (power) 
indicator is orange
• Check that the video signal cable is properly connected and all plugs are firmly seated in 
their sockets (page 8).
• Check that the input select setting is correct (page 10).
• Check that the video input connector’s pins are not bent or pushed in.
x
Problems caused by the connected computer or other equipment
• The computer is in the power saving mode. Try pressing any key on the keyboard or 
moving the mouse.
• Check that the computer’s power is “on.”
• Check that the graphic board is completely seated in the proper bus slot.
If OUT OF SCAN RANGE appears 
on the screen
x
Problems caused by the connected computer or other equipment
• Check that the video frequency range is within that specified for the monitor. If you 
replaced an old monitor with this monitor, reconnect the old monitor and adjust the 
frequency range to the following:
Horizontal: 30 – 61 kHz
Vertical frequency: 50 – 85 Hz (only XGA mode at 75 Hz)
If using Windows 95/98
• If you replaced an old monitor with this monitor, reconnect the old monitor and do the 
following. Install the Windows Monitor Information Disk (page 9) and select this monitor 
(“SDM-N50”) from among the Sony monitors in the Windows 95/98 monitor selection 
screen. 
If using a Macintosh system
• Check and refer to the supplied “Notes for Macintosh users.” 
21
US
Displaying this monitor’s name, serial number, 
and date of manufacture.
While the monitor is receiving a video signal, press and hold the 
MENU button for more than 5 seconds to display this monitor’s 
information box.
If any problem persists, call your authorized Sony dealer and give 
the following information:
• Model name: SDM-N50
• Serial number
• Name and specifications of your computer and graphics board.
Picture flickers, bounces, 
oscillates, or is scrambled
• Adjust the pitch and phase (page 13).
• Isolate and eliminate any potential sources of electric or magnetic fields such as other 
monitors, laser printers, electric fans, fluorescent lighting, or televisions.
• Move the monitor away from power lines or place a magnetic shield near the monitor.
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
x
Problems caused by the connected computer or other equipment
• Check your graphics board manual for the proper monitor setting.
• Confirm that the graphics mode (VESA, Macintosh 19" Color, etc.) and the frequency of 
the input signal are supported by this monitor (Appendix). Even if the frequency is within 
the proper range, some video boards may have a sync pulse that is too narrow for the 
monitor to sync correctly.
• Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.
Picture is fuzzy
• Adjust the brightness and contrast (page 12).
• Adjust the pitch and phase (page 13).
Picture is ghosting
• Eliminate the use of video cable extensions and/or video switch boxes.
• Check that all plugs are firmly seated in their sockets.
Picture is not centered or sized 
properly
• Adjust the pitch and phase (page 13).
• Adjust the picture position (page 13). Note that some video modes do not fill the screen to 
the edges.
The picture is too small
• Set the zoom setting to ON (page 14).
x
Problems caused by the connected computer or other equipment
• Set the computer’s resolution to the screen’s resolution.
Wavy or elliptical pattern (moire) 
is visible
• Adjust the pitch and phase (page 13).
Color is not uniform
• Adjust the pitch and phase (page 13).
White does not look white
• Adjust the color temperature (page 14).
Monitor buttons do not operate
(
 appears on the screen)
• If the menu lock is set to ON, set it to OFF (page 16).
The monitor turns off after a while
• Set the power saving function to OFF (page 16).
• Set the user sensor to OFF (page 16).
x
Problems caused by the connected computer or other equipment
• Set the computer’s power saving setting to off.
Symptom
Check these items
    INFORMATION
MODEL : SDM-N50
SER  NO : 1234567
MANUFACTURED : 1999-52
MENU
Example
Model name
Serial number
Week and year 
of manufacture
1-10
22
Self-diagnosis function
This monitor is equipped with a self-diagnosis function. If there is 
a problem with your monitor or computer(s), the screen will go 
blank and the 
1 (power) indicator will either light up green or 
flash orange. If the 
1 (power) indicator is lit in orange, the 
computer is in power saving mode. Try pressing any key on the 
keyboard or moving the mouse.
If the 
1
 (power) indicator is green
1
Turn off the AC power switch and disconnect the 
video signal cables from the INPUT1 and INPUT2 
connectors of the media engine.
2
 Press the AC power switch twice to turn the monitor 
off and then on.
If all four color bars appear (white, red, green, blue), the monitor 
is working properly. Reconnect the video input cables and check 
the condition of your computer(s).
If the color bars do not appear, there is a potential monitor failure. 
Inform your authorized Sony dealer of the monitor’s condition. 
If the 
1
 (power) indicator is flashing orange
Press the 
1
 (power) switch twice to turn the monitor off 
and then on.
If the 
1 (power) indicator lights up green, the monitor is working 
properly.
If the 
1 (power) indicator is still flashing, there is a potential 
monitor failure. Count the number of seconds between orange 
flashes of the 
1 (power) indicator and inform your authorized 
Sony dealer of the monitor’s condition. Be sure to note the model 
name and serial number of your monitor. Also note the make and 
model of your computer and graphic board.
Specifications
LCD panel
Panel type: a-Si TFT Active Matrix
Picture size: 15 inch (38 cm)
Input signal format
RGB operating frequency*
Horizontal: 30 – 61 kHz
Vertical: 50 – 85 Hz
Resolution
Horizontal: Max.1024 dots
Vertical: Max.768 lines
Input signal levels
RGB video signal
0.700 Vp-p, 75 
, positive
SYNC signal
TTL level, 2 k
positive or negative
(Separate horizontal and vertical, 
or composite sync)
0.3 Vp-p, 75
, negative
(Sync on green) 
Audio output
2W 
×
 2
Headphones jack
Stereo minijack
Accepts impedance of 16 – 48
AUDIO IN jack
Stereo minijack
Accepts impedance of 16  k
Accepts level 0.5 Vrms
Power requirements
100 – 240 V, 50 – 60 Hz, 0.55 – 0.3 A
Power consumption
Max. 35 W
Operating temperature
5 – 35 
˚
C
Dimensions (width/height/depth)
Display (upright): 
Approx. 356 
×
 347 
×
 185 mm
(14 
1
/
8
 
×
 13 
3
/
×
 7 
3
/
8
 inches) 
Media engine (without stand): 
Approx. 45 
×
 180 
×
 180 mm
(1 
13
/
16
 
×
 7 
1
/
×
 7 
1
/
8
 inches) 
Media engine (with stand): 
Approx. 94 
×
 185 
×
 180 mm
(3 
3
/
4
 
×
 7 
3
/
×
 7 
1
/
8
 inches) 
Mass
Display: 
Approx. 2.7 kg (5 lb 15 oz)
Media engine (with stand): 
Approx. 0.85 kg (1 lb 14 oz)
Plug & Play
DDC1/DDC2B/DDC2Bi
Accessories
See page 8.
* Recommended horizontal and vertical timing condition
• Horizontal sync width duty should be more than 4.8% of total 
horizontal time or 0.8 µs, whichever is larger.
• Horizontal blanking width should be more than 2.3 µsec.
• Vertical blanking width should be more than 450 µsec.
Design and specifications are subject to change without notice.
1
 (power) 
indicator
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