DOWNLOAD Sony CPD-E100 / CPD-E100E / CPD-E100P Service Manual ↓ Size: 4.16 MB | Pages: 40 in PDF or view online for FREE

1-6

14

If the problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.
Use the self-diagnosis function (page 16) if the following recommendations do not resolve the problem.

If the 

1 (power) indicator is not lit

• Check that the power cord is properly connected.
• Check that the 

1 (power) switch is in the “on” position.

If the NO INPUT SIGNAL message 
appears on the screen, or if the 

1 

(power) indicator is either orange or 
alternating between green and 
orange

• Check that the video signal cable is properly connected and all plugs are firmly seated in 

their sockets (page 6).

• Check that the HD15 video input connector’s pins are not bent or pushed in.

x

• The computer is in power saving mode. Try pressing any key on the computer keyboard.
• Check that the computer’s power is “on.”
• Check that the graphic board is completely seated in the proper bus slot.

If the OUT OF SCAN RANGE 
message appears on the screen

x

• Check that the video frequency range is within that specified for the monitor. If you 

replaced an old monitor with this monitor, reconnect the old monitor and adjust the 
frequency range to the following.
Horizontal: 30 – 70 kHz
Vertical: 48 – 120 Hz

If no message is displayed and the 

1 

(power) indicator is green or flashing 
orange

• Use the Self-diagnosis function (page 16).

If using Windows 95/98

• If you replaced an old monitor with this monitor, reconnect the old monitor and do the 

following. Install the Windows Monitor Information Disk (page 7) and select this monitor 
(“CPD-E100”) from among the Sony monitors in the Windows 95/98 monitor selection 
screen.

If using a Macintosh system

• Check that the Macintosh adapter (not supplied) and the video signal cable are properly 

connected (page 6).

• Isolate and eliminate any potential sources of electric or magnetic fields such as other 

monitors, laser printers, electric fans, fluorescent lighting, or televisions.

• Move the monitor away from power lines or place a magnetic shield near the monitor.
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try turning the monitor 90

°

 to the left or right.

x

• Check your graphics board manual for the proper monitor setting.
• Confirm that the graphics mode (VESA, Macintosh 16" Color, etc.) and the frequency of 

the input signal are supported by this monitor (Appendix). Even if the frequency is within 
the proper range, some video boards may have a sync pulse that is too narrow for the 
monitor to sync correctly.

• Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.

• Adjust the brightness and contrast (page 9).
• Degauss the monitor* (page 12).
• Select CANCEL MOIRE and adjust the moire cancellation effect (page 12).

15

* If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a 

malfunction.

The main MENU appears on the screen.

m

M

The LANGUAGE/INFORMATION menu appears on the 
screen.

m

M

This monitor’s information box appears on the screen.

If the problem persists, call your authorized Sony dealer and give 
the following information.
• Model name: CPD-E100
• Serial number
• Name and specifications of your computer and graphics board.

• Eliminate the use of video cable extensions and/or video switch boxes.
• Check that all plugs are firmly seated in their sockets.

• Adjust the size or centering (page 10). Note that some video modes do not fill the screen 

to the edges.

• Select PIN/PIN BALANCE, KEY/KEYBALANCE, or ROTATION, and adjust the 

picture’s shape and rotation (page 10, 11).

• Select CANCEL MOIRE and adjust the moire cancellation effect (page 12).

x

• Change your desktop pattern.

• Degauss the monitor* (page 12). If you place equipment that generates a magnetic field, 

such as a speaker, near the monitor, or if you change the direction the monitor faces, color 
may lose uniformity.

• Adjust the color temperature (page 11).

• This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is 

automatically degaussed for five seconds.

MODE L : CPD - E 1 0 0

SER I A L : 1 2 3 4 5 6 7 8

MANUF ACTURED : 1 9 9 9 - 5 2

SE L ECT

EX I T

LANGUAGE / I NFORMAT I ON

Example

1-7

16

This monitor is equipped with a self-diagnosis function. If there is 
a problem with your monitor or computer, the screen will go blank 
and the 

1 (power) indicator will either light up green or flash 

orange. If the 

1 (power) indicator is lit in orange, the computer is 

in power saving mode. Try pressing any key on the keyboard.

1

1

,

If all four color bars appear (white, red, green, blue), the monitor 
is working properly. Reconnect the video input cable and check 
the condition of your computer.

If the color bars do not appear, there is a potential monitor failure. 
Inform your authorized Sony dealer of the monitor’s condition. 

1

1

If the 

1 (power) indicator lights up green, the monitor is working 

properly.

If the 

1 (power) indicator is still flashing, there is a potential 

monitor failure. Count the number of seconds between orange 
flashes of the 

1 (power) indicator and inform your authorized 

Sony dealer of the monitor’s condition. Be sure to note the model 
name and serial number of your monitor. Also note the make and 
model of your computer and video board.

1

 (power) indicator

2-1

3

1

Two screws
(+BVTP 4 x 16)

Cabinet

2

Two claws

CN505

CN501

CN906

CN502

CN603

2

3

4

Cable stopper

Two screws
(+BVTP 3 x 12)

5

Cable bracket

9

D board

6

Two screws
(+BVTP 3 x 12)

7

Claw

8

Two claws

Screw
(+BVTT 4 x 8)

1

A board

GND

GND

GND

GND

GND
GND

GND

7

Claw

1 Screw

(+BVTP 3 x 12)

P701

3

2

Claw

H bracket

4 H board

3

When one side of the rubber cap is
separated from the anode button, the
anode-cap can be removed by turning
up the rubber cap and pulling up it in
the direction of the arrow 

c

.

1

Don’t scratch the surface of anode-caps with shartp shaped mate-
rial!

2

Don’t press the rubber hardly not to damege inside of anode-caps!
A material fitting called as shatter-hook terminal is built in the
rubber.

3

Don’t turn the foot of rubber over hardly!
The shatter-hook terminal will stick out or damage the rubber.

NOTE: Short circuit the anode of the picture tube and the anode cap to the metal chassis, CRT shield or carbon painted on the CRT,

after removing the anode.

1

Turn up one side of the rubber cap in
the direction indicated by the arrow 

a

.

2

Using a thumb pull up the rubber cap
firmly in the direction indicated by the
arrow 

b

.

2-2

2 A board

GND

GND

GND

GND

GND

GND

     Demagnetic coil

9

10

     Two tension springs

Two 
degaussing
coil holders

12

Cushion

Two degaussing
coil holders

11

1

     Anode cap

     Picture tube

7

     Deflection yoke

6

     Neck assy

5

     Four screws

(Tapping screw 5)

8

3 Four screws

(+BVTP 4 x 16)

CN501

CN906

CN603

CN502

CN505

4

Bottom cover

(D board)