DOWNLOAD Sony CPD-E100 / CPD-E100E / CPD-E100P Service Manual ↓ Size: 4.16 MB | Pages: 40 in PDF or view online for FREE

Model
CPD-E100 CPD-E100E CPD-E100P
Pages
40
Size
4.16 MB
Type
PDF
Document
Service Manual
Brand
Device
Monitor / S/M CPD-E100/E/P 99 US CAN
File
cpd-e100-cpd-e100e-cpd-e100p.pdf
Date

Sony CPD-E100 / CPD-E100E / CPD-E100P Service Manual ▷ View online

1-4
10
Adjusting the horizontal size or 
centering of the picture (H-SIZE/
CENTER)
These settings are stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button 
m
/
M
 to highlight 
 H-SIZE/
CENTER and press the center of the control button 
again.
The H-SIZE/CENTER menu appears on the screen.
3
First move the control button 
m
/
M
 to select the 
desired adjustment item. Then move the control 
button 
<
/
,
 to make the adjustment.
Adjusting the vertical size or 
centering of the picture (V-SIZE/
CENTER)
These settings are stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button 
m
/
M
 to highlight 
 V-SIZE/
CENTER and press the center of the control button 
again.
The V-SIZE/CENTER menu appears on the screen.
3
First move the control button 
m
/
M
 to select the 
desired adjustment item. Then move the control 
button 
<
/
,
 to make the adjustment.
Adjusting the curvature of the 
picture’s sides (PIN/PIN BALANCE)
These settings are stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button 
m
/
M
 to highlight 
 PIN/PIN 
BALANCE and press the center of the control 
button again.
The PIN/PIN BALANCE menu appears on the screen.
3
First move the control button 
m
/
M
 to select the 
desired adjustment item. Then move the control 
button 
<
/
,
 to make the adjustment.
Adjusting the angle of the picture’s 
sides (KEY/KEY BALANCE)
These settings are stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button 
m
/
M
 to highlight 
 KEY/
KEY BALANCE and press the center of the control 
button again.
The KEY/KEY BALANCE menu appears on the screen.
3
First move the control button 
m
/
M
 to select the 
desired adjustment item. Then move the control 
button 
<
/
,
 to make the adjustment.
Select
To 
 H-SIZE
adjust the horizontal size
 H-CENTER
adjust the horizontal centering
Select
To 
 V-SIZE
adjust the vertical size
 V-CENTER
adjust the vertical centering
Select
To 
 PIN
expand or contract the picture sides
 PIN BALANCE
shift the picture sides to the left or right
Select
To 
KEY
adjust the picture width at the top of 
the screen
KEY BALANCE
shift the picture to the left or right at 
the top of the screen
11
US
Adjusting the picture’s rotation 
(ROTATION)
This setting is stored in memory for all input signals.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button 
m
/
M
 to highlight 
 
ROTATION and press the center of the control 
button again.
The ROTATION menu appears on the screen.
3
Move the control button 
<
/
,
 to rotate the picture.
Enlarging or reducing the picture 
(ZOOM)
This setting is stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control 
m
/
M
 button to highlight 
 ZOOM 
and press the center of the control button again.
The ZOOM menu appears on the screen.
3
Move the control button 
<
/
,
 to enlarge or reduce 
the picture.
Note
Adjustment stops when either the horizontal or vertical size reaches its 
maximum or minimum value.
Adjusting the color of the picture 
(COLOR)
The COLOR settings allow you to adjust the picture’s color 
temperature by changing the color level of the white color field. 
Colors appear reddish if the temperature is low, and bluish if the 
temperature is high. This adjustment is useful for matching the 
monitor’s colors to a printed picture’s colors.
This setting is stored in memory for all input signals.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button 
m
/
M
 to highlight 
 COLOR 
and press the center of the control button again.
The COLOR menu appears on the screen.
3
Move the control button 
</,
 to select a color 
temperature.
The preset color temperatures are 5000K, 6500K, and 9300K. 
Since the default setting is 9300K, the whites will change 
from a bluish hue to a reddish hue as the temperature is 
lowered to 6500K and 5000K.
4
If necessary, fine tune the color temperature.
First move the control button 
</, to select USER. Then 
move the control button 
m/M to select R (red), G (green), or 
B (blue) and move 
</, to make the adjustment.
If you fine tune the color temperature, the new color settings 
are stored in memory and recalled whenever you select 
USER.
K
K
K
R
5 0
G
5 0
B
5 0
SE L ECT
EX I T
COLOR
5000
6500
9300
USER
1-5
12
Additional settings (DEGAUSS/
CANCEL MOIRE)
You can manually degauss (demagnetize) the monitor, and adjust 
the moire cancellation level.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button 
m
/
M
 to highlight 
 
DEGAUSS/CANCEL MOIRE and press the center of 
the control button again.
The DEGAUSS/CANCEL MOIRE menu appears on the 
screen.
3
Move the control button 
m
/
M
 to select the desired 
adjustment item.
Adjust the selected item according to the following 
instructions.
Degaussing the screen
The monitor is automatically demagnetized (degaussed) when the 
power is turned on.
To manually degauss the monitor, first move the 
control button 
m
/
M
 to select 
 (DEGAUSS). Then move 
the control button 
,
.
The screen is degaussed for about 5 seconds. If a second degauss 
cycle is needed, allow a minimum interval of 20 minutes for the 
best result.
Adjusting the moire*
If elliptical or wavy patterns appear on the screen, adjust the 
moire cancellation level.
To adjust the amount of moire cancellation, first move 
the control button 
m
/
M
 to select 
 (CANCEL MOIRE). 
Then move the control button 
<
/
,
 until the moire 
effect is at a minimum.
* Moire is a type of natural interference which produces soft, wavy lines 
on your screen. It may appear due to interference between the pattern 
of the picture on the screen and the phosphor pitch pattern of the 
monitor.
Resetting the adjustments
This monitor has the following three reset methods. Use the 
RESET button to reset the adjustments.
Resetting a single adjustment item
Use the control button to select the adjustment item you want to 
reset, and press the RESET button.
Resetting all of the adjustment data for the 
current input signal
Press the RESET button when no menu is displayed on the screen. 
Note that the following items are not reset by this method:
• on-screen menu language (page 7)
• picture’s rotation (page 11)
Resetting all of the adjustment data for all input 
signals
Press and hold the RESET button for more than two seconds.
Note that the following item is not reset by this method:
• color menu user settings (page 11) 
Example of moire
RESET
13
US
Technical Features
Preset and user modes
When the monitor receives an input signal, it automatically 
matches the signal to one of the factory preset modes stored in the 
monitor’s memory to provide a high quality picture at the center of 
the screen. (See Appendix for a list of the factory preset modes.) 
For input signals that do not match one of the factory preset modes, 
the digital Multiscan technology of this monitor ensures that a 
clear picture appears on the screen for any timing in the monitor’s 
frequency range (horizontal: 30 – 70 kHz, vertical: 48 – 120 Hz). 
If the picture is adjusted, the adjustment data is stored as a user 
mode and automatically recalled whenever the same input signal 
is received.
Note for Windows users
For Windows users, check your video board manual or the utility 
program which comes with your graphic board and select the 
highest available refresh rate to maximize monitor performance.
Power saving function
This monitor meets the power-saving guidelines set by VESA, 
E
NERGY 
S
TAR, and NUTEK. If the monitor is connected to a 
computer or video graphics board that is DPMS (Display Power 
Management Signaling) compliant, the monitor will automatically 
reduce power consumption in three stages as shown below.
*
“Sleep” and “deep sleep” are power saving modes defined by the 
Environmental Protection Agency.
** When your computer enters the “active off” mode, the input signal is 
cut and NO INPUT SIGNAL appears on the screen. After 20 seconds, 
the monitor enters the power saving mode.
Troubleshooting
Before contacting technical support, refer to this section.
If thin line appears on your screen 
(damper wire)
The line you are experiencing on your screen is normal for the 
Trinitron monitor and is not a malfunction. This is shadow from 
the damper wire used to stabilize the aperture grill and is most 
noticeable when the screen’s background is lightly (usually 
white). The aperture grille is the essential element that makes a 
Trinitron picture tube unique by allowing more light to reach the 
screen, resulting in a brighter, more detailed picture.
On-screen messages
If there is something wrong with the input signal, one of the 
following messages appears on the screen. To solve the problem, 
see “Trouble symptoms and remedies” on page 14.   
The input signal condition
OUT OF SCAN RANGE
indicates that the input signal is not supported by the monitor’s 
specifications.
NO INPUT SIGNAL
indicates that no signal is being input to the monitor.
Power mode
Power consumption
1
 (power) 
indicator
normal 
operation
 95 W
green
1 standby
 15 W
green and orange 
alternate
2 suspend
(sleep)*
 15 W
green and orange 
alternate
3 active off**
(deep sleep)*
 5 W
orange
power off
0 W
off
Damper wire
INFORMATION
OUT  OF  SCAN  RANGE
Input signal 
condition
1-6
14
Trouble symptoms and remedies
If the problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.
Use the self-diagnosis function (page 16) if the following recommendations do not resolve the problem.
Symptom
Check these items
No picture
If the 
1 (power) indicator is not lit
• Check that the power cord is properly connected.
• Check that the 
1 (power) switch is in the “on” position.
If the NO INPUT SIGNAL message 
appears on the screen, or if the 
(power) indicator is either orange or 
alternating between green and 
orange
• Check that the video signal cable is properly connected and all plugs are firmly seated in 
their sockets (page 6).
• Check that the HD15 video input connector’s pins are not bent or pushed in.
x
Problems caused by the connected computer or other equipment
• The computer is in power saving mode. Try pressing any key on the computer keyboard.
• Check that the computer’s power is “on.”
• Check that the graphic board is completely seated in the proper bus slot.
If the OUT OF SCAN RANGE 
message appears on the screen
x
Problems caused by the connected computer or other equipment
• Check that the video frequency range is within that specified for the monitor. If you 
replaced an old monitor with this monitor, reconnect the old monitor and adjust the 
frequency range to the following.
Horizontal: 30 – 70 kHz
Vertical: 48 – 120 Hz
If no message is displayed and the 
(power) indicator is green or flashing 
orange
• Use the Self-diagnosis function (page 16).
If using Windows 95/98
• If you replaced an old monitor with this monitor, reconnect the old monitor and do the 
following. Install the Windows Monitor Information Disk (page 7) and select this monitor 
(“CPD-E100”) from among the Sony monitors in the Windows 95/98 monitor selection 
screen.
If using a Macintosh system
• Check that the Macintosh adapter (not supplied) and the video signal cable are properly 
connected (page 6).
Picture flickers, bounces, 
oscillates, or is scrambled
• Isolate and eliminate any potential sources of electric or magnetic fields such as other 
monitors, laser printers, electric fans, fluorescent lighting, or televisions.
• Move the monitor away from power lines or place a magnetic shield near the monitor.
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try turning the monitor 90
°
 to the left or right.
x
Problems caused by the connected computer or other equipment
• Check your graphics board manual for the proper monitor setting.
• Confirm that the graphics mode (VESA, Macintosh 16" Color, etc.) and the frequency of 
the input signal are supported by this monitor (Appendix). Even if the frequency is within 
the proper range, some video boards may have a sync pulse that is too narrow for the 
monitor to sync correctly.
• Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.
Picture is fuzzy
• Adjust the brightness and contrast (page 9).
• Degauss the monitor* (page 12).
• Select CANCEL MOIRE and adjust the moire cancellation effect (page 12).
15
US
* If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a 
malfunction.
Displaying this monitor’s name, serial number, 
and date of manufacture (INFORMATION)
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button 
m
/
M
 to highlight 
 
LANGUAGE/INFORMATION and press the center of 
the control button again.
The LANGUAGE/INFORMATION menu appears on the 
screen.
3
Move the control button 
m
/
M
 to select 
 
(INFORMATION).
This monitor’s information box appears on the screen.
If the problem persists, call your authorized Sony dealer and give 
the following information.
• Model name: CPD-E100
• Serial number
• Name and specifications of your computer and graphics board.
Picture is ghosting
• Eliminate the use of video cable extensions and/or video switch boxes.
• Check that all plugs are firmly seated in their sockets.
Picture is not centered or sized 
properly
• Adjust the size or centering (page 10). Note that some video modes do not fill the screen 
to the edges.
Edges of the image are curved
• Select PIN/PIN BALANCE, KEY/KEYBALANCE, or ROTATION, and adjust the 
picture’s shape and rotation (page 10, 11).
Wavy or elliptical pattern (moire) 
is visible
• Select CANCEL MOIRE and adjust the moire cancellation effect (page 12).
x
Problems caused by the connected computer or other equipment
• Change your desktop pattern.
Color is not uniform
• Degauss the monitor* (page 12). If you place equipment that generates a magnetic field, 
such as a speaker, near the monitor, or if you change the direction the monitor faces, color 
may lose uniformity.
White does not look white
• Adjust the color temperature (page 11).
A hum is heard right after the 
power is turned on
• This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is 
automatically degaussed for five seconds.
Symptom
Check these items
MODE L : CPD - E 1 0 0
SER I A L : 1 2 3 4 5 6 7 8
MANUF ACTURED : 1 9 9 9 - 5 2
SE L ECT
EX I T
LANGUAGE / I NFORMAT I ON
Example
1-7
16
Self-diagnosis function
This monitor is equipped with a self-diagnosis function. If there is 
a problem with your monitor or computer, the screen will go blank 
and the 
1 (power) indicator will either light up green or flash 
orange. If the 
1 (power) indicator is lit in orange, the computer is 
in power saving mode. Try pressing any key on the keyboard.
If the 
1
 (power) indicator is green
1
Disconnect the video input cable or turn off the 
connected computer.
2
Press the 
1
 (power) button twice to turn the monitor 
off and then on.
3
Move the control button 
,
 for 2 seconds before the 
monitor enters power saving mode.
If all four color bars appear (white, red, green, blue), the monitor 
is working properly. Reconnect the video input cable and check 
the condition of your computer.
If the color bars do not appear, there is a potential monitor failure. 
Inform your authorized Sony dealer of the monitor’s condition. 
If the 
1
 (power) indicator is flashing orange
Press the 
1
 (power) button twice to turn the monitor off 
and then on.
If the 
1 (power) indicator lights up green, the monitor is working 
properly.
If the 
1 (power) indicator is still flashing, there is a potential 
monitor failure. Count the number of seconds between orange 
flashes of the 
1 (power) indicator and inform your authorized 
Sony dealer of the monitor’s condition. Be sure to note the model 
name and serial number of your monitor. Also note the make and 
model of your computer and video board.
MENU
RESET
1
 (power) indicator
MENU
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