Sony CPD-E100 / CPD-E100E / CPD-E100P Service Manual ▷ View online
1-3
8
Customizing Your Monitor
You can make numerous adjustments to your monitor using the
on-screen menu.
on-screen menu.
Navigating the menu
Press the center of the control button to display the main MENU
on your screen. See page 9 for more information on using the
control button.
on your screen. See page 9 for more information on using the
control button.
Use the control button to select one of the following menus.
1
EXIT
Select EXIT to close the menu.
2
H-SIZE/CENTER (page 10)
Select the H-SIZE/CENTER
menu to adjust the picture’s
horizontal size and centering.
menu to adjust the picture’s
horizontal size and centering.
3
V-SIZE/CENTER (page 10)
Select the V-SIZE/CENTER
menu to adjust the picture’s
vertical size and centering.
menu to adjust the picture’s
vertical size and centering.
4
PIN/PIN BALANCE (page 10)
Select the PIN/PIN BALANCE
menu to adjust the curvature
picture’s sides.
menu to adjust the curvature
picture’s sides.
5
KEY/KEY BALANCE
(page 10)
(page 10)
Select the KEY/KEY BALANCE
menu to adjust the angle of the
picture’s sides.
menu to adjust the angle of the
picture’s sides.
6
ROTATION (page 11)
Select the ROTATION menu to
adjust the picture’s rotation.
adjust the picture’s rotation.
7
ZOOM (page 11)
Select the ZOOM menu to enlarge
or reduce the picture.
or reduce the picture.
EX I T
H - S I Z E / CENT ER
V - S I Z E / CENT ER
P I N / P I N BA L ANCE
KEY / KEY BA L ANCE
ROT A T I ON
ZOOM
COLOR
H - S I Z E / CENT ER
V - S I Z E / CENT ER
P I N / P I N BA L ANCE
KEY / KEY BA L ANCE
ROT A T I ON
ZOOM
COLOR
SE L ECT
L ANGUAGE / I NFORMA T
N
O
I
DEGAUSS / CANCE L MO
E
R
I
MENU
H - S I Z E
2 6
SE L ECT
EX I T
H - S I ZE / CENTER
V - S I Z E
2 6
SE L ECT
EX I T
V - S I ZE / CENTER
P I N
2 6
SE L ECT
EX I T
P I N / P I N BALANCE
K E Y
2 6
SE L ECT
EX I T
KEY / KEY BALANCE
RO T A T I ON
2 6
EX I T
ROTAT I ON
Z OOM
2 6
EX I T
ZOOM
8
COLOR (page 11)
Select the COLOR menu to adjust
the picture’s color temperature.
You can use this to match the
monitor’s colors to a printed
picture’s colors.
the picture’s color temperature.
You can use this to match the
monitor’s colors to a printed
picture’s colors.
9
LANGUAGE/INFORMATION
(page 7, 15)
(page 7, 15)
Select the LANGUAGE/
INFORMATION menu to choose
the on-screen menu’s language
and display this monitor’s
information box.
INFORMATION menu to choose
the on-screen menu’s language
and display this monitor’s
information box.
q;
DEGAUSS/CANCEL MOIRE
(page 12)
(page 12)
Select the DEGAUSS/CANCEL
MOIRE menu to degauss the
screen and adjust the moire
cancellation level.
MOIRE menu to degauss the
screen and adjust the moire
cancellation level.
K
K
K
R
5 0
G
5 0
B
5 0
SE L ECT
EX I T
COLOR
5000
6500
9300
USER
ENGL I SH
FRANÇA I S
DEUT SCH
I T A L I ANO
ESPAÑOL
SE L ECT
EX I T
LANGUAGE / I NFORMAT I ON
D EGA U S S
ON
SE L ECT
EX I T
DEGAUSS / CANCEL MO I RE
9
US
x
Using the control button
1
Display the main MENU.
Press the center of the control button to display the main
MENU on your screen.
MENU on your screen.
2
Select the menu you want to adjust.
Highlight the desired menu by moving the control button
towards the rear to go up (
towards the rear to go up (
M), towards the front to go down
(
m), and left (<) or right (,) to move sideways.
3
Adjust the menu.
Move the control button left (
<) or right (,) to make the
adjustment.
4
Close the menu.
Press the center of the control button once to return to the
main MENU, and press again selecting EXIT to return to
normal viewing. If no buttons are pressed, the menu closes
automatically after about 30 seconds.
main MENU, and press again selecting EXIT to return to
normal viewing. If no buttons are pressed, the menu closes
automatically after about 30 seconds.
x
Resetting the adjustments
Press the RESET button. See page 12 for more information on
resetting the adjustments.
resetting the adjustments.
Adjusting the brightness and
contrast
contrast
Brightness and contrast adjustments are made using a separate
BRIGHTNESS/CONTRAST menu.
These settings are stored in memory for all input signals.
BRIGHTNESS/CONTRAST menu.
These settings are stored in memory for all input signals.
1
Move the control button in any direction.
The BRIGHTNESS/CONTRAST menu appears on the
screen.
screen.
The horizontal and vertical frequencies of the current input
signal are displayed in the BRIGHTNESS/CONTRAST
menu. If the signal matches one of this monitor’s factory
preset modes, the resolution is also displayed.
signal are displayed in the BRIGHTNESS/CONTRAST
menu. If the signal matches one of this monitor’s factory
preset modes, the resolution is also displayed.
2
Move the control button
m
/
M
to adjust the
brightness (
), and
<
/
,
to adjust the contrast
(
6
).
The menu automatically disappears after about 3 seconds.
MENU
MENU
MENU
REAR
FRONT
MENU
MENU
RESET
2 6
2 6
6 8 . 7 k H z / 8 5 . 0 H z
1 0 2 4 X 7 6 8
BR I GHTNESS / CONTRAST
the resolution
of the current
input signal
of the current
input signal
the horizontal
and vertical
frequencies
of the current
input signal
and vertical
frequencies
of the current
input signal
1-4
10
Adjusting the horizontal size or
centering of the picture (H-SIZE/
CENTER)
centering of the picture (H-SIZE/
CENTER)
These settings are stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button
m
/
M
to highlight
H-SIZE/
CENTER and press the center of the control button
again.
again.
The H-SIZE/CENTER menu appears on the screen.
3
First move the control button
m
/
M
to select the
desired adjustment item. Then move the control
button
button
<
/
,
to make the adjustment.
Adjusting the vertical size or
centering of the picture (V-SIZE/
CENTER)
centering of the picture (V-SIZE/
CENTER)
These settings are stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button
m
/
M
to highlight
V-SIZE/
CENTER and press the center of the control button
again.
again.
The V-SIZE/CENTER menu appears on the screen.
3
First move the control button
m
/
M
to select the
desired adjustment item. Then move the control
button
button
<
/
,
to make the adjustment.
Adjusting the curvature of the
picture’s sides (PIN/PIN BALANCE)
picture’s sides (PIN/PIN BALANCE)
These settings are stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button
m
/
M
to highlight
PIN/PIN
BALANCE and press the center of the control
button again.
button again.
The PIN/PIN BALANCE menu appears on the screen.
3
First move the control button
m
/
M
to select the
desired adjustment item. Then move the control
button
button
<
/
,
to make the adjustment.
Adjusting the angle of the picture’s
sides (KEY/KEY BALANCE)
sides (KEY/KEY BALANCE)
These settings are stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button
m
/
M
to highlight
KEY/
KEY BALANCE and press the center of the control
button again.
button again.
The KEY/KEY BALANCE menu appears on the screen.
3
First move the control button
m
/
M
to select the
desired adjustment item. Then move the control
button
button
<
/
,
to make the adjustment.
Select
To
H-SIZE
adjust the horizontal size
H-CENTER
adjust the horizontal centering
Select
To
V-SIZE
adjust the vertical size
V-CENTER
adjust the vertical centering
Select
To
PIN
expand or contract the picture sides
PIN BALANCE
shift the picture sides to the left or right
Select
To
KEY
adjust the picture width at the top of
the screen
the screen
KEY BALANCE
shift the picture to the left or right at
the top of the screen
the top of the screen
11
US
Adjusting the picture’s rotation
(ROTATION)
(ROTATION)
This setting is stored in memory for all input signals.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button
m
/
M
to highlight
ROTATION and press the center of the control
button again.
button again.
The ROTATION menu appears on the screen.
3
Move the control button
<
/
,
to rotate the picture.
Enlarging or reducing the picture
(ZOOM)
(ZOOM)
This setting is stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control
m
/
M
button to highlight
ZOOM
and press the center of the control button again.
The ZOOM menu appears on the screen.
3
Move the control button
<
/
,
to enlarge or reduce
the picture.
Note
Adjustment stops when either the horizontal or vertical size reaches its
maximum or minimum value.
maximum or minimum value.
Adjusting the color of the picture
(COLOR)
(COLOR)
The COLOR settings allow you to adjust the picture’s color
temperature by changing the color level of the white color field.
Colors appear reddish if the temperature is low, and bluish if the
temperature is high. This adjustment is useful for matching the
monitor’s colors to a printed picture’s colors.
This setting is stored in memory for all input signals.
temperature by changing the color level of the white color field.
Colors appear reddish if the temperature is low, and bluish if the
temperature is high. This adjustment is useful for matching the
monitor’s colors to a printed picture’s colors.
This setting is stored in memory for all input signals.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button
m
/
M
to highlight
COLOR
and press the center of the control button again.
The COLOR menu appears on the screen.
3
Move the control button
</,
to select a color
temperature.
The preset color temperatures are 5000K, 6500K, and 9300K.
Since the default setting is 9300K, the whites will change
from a bluish hue to a reddish hue as the temperature is
lowered to 6500K and 5000K.
Since the default setting is 9300K, the whites will change
from a bluish hue to a reddish hue as the temperature is
lowered to 6500K and 5000K.
4
If necessary, fine tune the color temperature.
First move the control button
</, to select USER. Then
move the control button
m/M to select R (red), G (green), or
B (blue) and move
</, to make the adjustment.
If you fine tune the color temperature, the new color settings
are stored in memory and recalled whenever you select
USER.
are stored in memory and recalled whenever you select
USER.
K
K
K
R
5 0
G
5 0
B
5 0
SE L ECT
EX I T
COLOR
5000
6500
9300
USER
1-5
12
Additional settings (DEGAUSS/
CANCEL MOIRE)
CANCEL MOIRE)
You can manually degauss (demagnetize) the monitor, and adjust
the moire cancellation level.
the moire cancellation level.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button
m
/
M
to highlight
DEGAUSS/CANCEL MOIRE and press the center of
the control button again.
the control button again.
The DEGAUSS/CANCEL MOIRE menu appears on the
screen.
screen.
3
Move the control button
m
/
M
to select the desired
adjustment item.
Adjust the selected item according to the following
instructions.
instructions.
Degaussing the screen
The monitor is automatically demagnetized (degaussed) when the
power is turned on.
power is turned on.
To manually degauss the monitor, first move the
control button
control button
m
/
M
to select
(DEGAUSS). Then move
the control button
,
.
The screen is degaussed for about 5 seconds. If a second degauss
cycle is needed, allow a minimum interval of 20 minutes for the
best result.
cycle is needed, allow a minimum interval of 20 minutes for the
best result.
Adjusting the moire*
If elliptical or wavy patterns appear on the screen, adjust the
moire cancellation level.
moire cancellation level.
To adjust the amount of moire cancellation, first move
the control button
the control button
m
/
M
to select
(CANCEL MOIRE).
Then move the control button
<
/
,
until the moire
effect is at a minimum.
* Moire is a type of natural interference which produces soft, wavy lines
on your screen. It may appear due to interference between the pattern
of the picture on the screen and the phosphor pitch pattern of the
monitor.
of the picture on the screen and the phosphor pitch pattern of the
monitor.
Resetting the adjustments
This monitor has the following three reset methods. Use the
RESET button to reset the adjustments.
RESET button to reset the adjustments.
Resetting a single adjustment item
Use the control button to select the adjustment item you want to
reset, and press the RESET button.
reset, and press the RESET button.
Resetting all of the adjustment data for the
current input signal
current input signal
Press the RESET button when no menu is displayed on the screen.
Note that the following items are not reset by this method:
• on-screen menu language (page 7)
• picture’s rotation (page 11)
Note that the following items are not reset by this method:
• on-screen menu language (page 7)
• picture’s rotation (page 11)
Resetting all of the adjustment data for all input
signals
signals
Press and hold the RESET button for more than two seconds.
Note that the following item is not reset by this method:
• color menu user settings (page 11)
Note that the following item is not reset by this method:
• color menu user settings (page 11)
Example of moire
RESET
13
US
Technical Features
Preset and user modes
When the monitor receives an input signal, it automatically
matches the signal to one of the factory preset modes stored in the
monitor’s memory to provide a high quality picture at the center of
the screen. (See Appendix for a list of the factory preset modes.)
For input signals that do not match one of the factory preset modes,
the digital Multiscan technology of this monitor ensures that a
clear picture appears on the screen for any timing in the monitor’s
frequency range (horizontal: 30 – 70 kHz, vertical: 48 – 120 Hz).
If the picture is adjusted, the adjustment data is stored as a user
mode and automatically recalled whenever the same input signal
is received.
matches the signal to one of the factory preset modes stored in the
monitor’s memory to provide a high quality picture at the center of
the screen. (See Appendix for a list of the factory preset modes.)
For input signals that do not match one of the factory preset modes,
the digital Multiscan technology of this monitor ensures that a
clear picture appears on the screen for any timing in the monitor’s
frequency range (horizontal: 30 – 70 kHz, vertical: 48 – 120 Hz).
If the picture is adjusted, the adjustment data is stored as a user
mode and automatically recalled whenever the same input signal
is received.
Note for Windows users
For Windows users, check your video board manual or the utility
program which comes with your graphic board and select the
highest available refresh rate to maximize monitor performance.
program which comes with your graphic board and select the
highest available refresh rate to maximize monitor performance.
Power saving function
This monitor meets the power-saving guidelines set by VESA,
E
NERGY
S
TAR, and NUTEK. If the monitor is connected to a
computer or video graphics board that is DPMS (Display Power
Management Signaling) compliant, the monitor will automatically
reduce power consumption in three stages as shown below.
Management Signaling) compliant, the monitor will automatically
reduce power consumption in three stages as shown below.
*
“Sleep” and “deep sleep” are power saving modes defined by the
Environmental Protection Agency.
Environmental Protection Agency.
** When your computer enters the “active off” mode, the input signal is
cut and NO INPUT SIGNAL appears on the screen. After 20 seconds,
the monitor enters the power saving mode.
the monitor enters the power saving mode.
Troubleshooting
Before contacting technical support, refer to this section.
If thin line appears on your screen
(damper wire)
(damper wire)
The line you are experiencing on your screen is normal for the
Trinitron monitor and is not a malfunction. This is shadow from
the damper wire used to stabilize the aperture grill and is most
noticeable when the screen’s background is lightly (usually
white). The aperture grille is the essential element that makes a
Trinitron picture tube unique by allowing more light to reach the
screen, resulting in a brighter, more detailed picture.
Trinitron monitor and is not a malfunction. This is shadow from
the damper wire used to stabilize the aperture grill and is most
noticeable when the screen’s background is lightly (usually
white). The aperture grille is the essential element that makes a
Trinitron picture tube unique by allowing more light to reach the
screen, resulting in a brighter, more detailed picture.
On-screen messages
If there is something wrong with the input signal, one of the
following messages appears on the screen. To solve the problem,
see “Trouble symptoms and remedies” on page 14.
following messages appears on the screen. To solve the problem,
see “Trouble symptoms and remedies” on page 14.
The input signal condition
OUT OF SCAN RANGE
OUT OF SCAN RANGE
indicates that the input signal is not supported by the monitor’s
specifications.
specifications.
NO INPUT SIGNAL
indicates that no signal is being input to the monitor.
Power mode
Power consumption
1
(power)
indicator
normal
operation
operation
≤
95 W
green
1 standby
≤
15 W
green and orange
alternate
alternate
2 suspend
(sleep)*
(sleep)*
≤
15 W
green and orange
alternate
alternate
3 active off**
(deep sleep)*
(deep sleep)*
≤
5 W
orange
power off
0 W
off
Damper wire
INFORMATION
OUT OF SCAN RANGE
Input signal
condition
condition
1-6
14
Trouble symptoms and remedies
If the problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.
Use the self-diagnosis function (page 16) if the following recommendations do not resolve the problem.
Use the self-diagnosis function (page 16) if the following recommendations do not resolve the problem.
Symptom
Check these items
No picture
If the
1 (power) indicator is not lit
• Check that the power cord is properly connected.
• Check that the
• Check that the
1 (power) switch is in the “on” position.
If the NO INPUT SIGNAL message
appears on the screen, or if the
appears on the screen, or if the
1
(power) indicator is either orange or
alternating between green and
orange
alternating between green and
orange
• Check that the video signal cable is properly connected and all plugs are firmly seated in
their sockets (page 6).
• Check that the HD15 video input connector’s pins are not bent or pushed in.
x
Problems caused by the connected computer or other equipment
• The computer is in power saving mode. Try pressing any key on the computer keyboard.
• Check that the computer’s power is “on.”
• Check that the graphic board is completely seated in the proper bus slot.
• Check that the computer’s power is “on.”
• Check that the graphic board is completely seated in the proper bus slot.
If the OUT OF SCAN RANGE
message appears on the screen
message appears on the screen
x
Problems caused by the connected computer or other equipment
• Check that the video frequency range is within that specified for the monitor. If you
replaced an old monitor with this monitor, reconnect the old monitor and adjust the
frequency range to the following.
Horizontal: 30 – 70 kHz
Vertical: 48 – 120 Hz
frequency range to the following.
Horizontal: 30 – 70 kHz
Vertical: 48 – 120 Hz
If no message is displayed and the
1
(power) indicator is green or flashing
orange
orange
• Use the Self-diagnosis function (page 16).
If using Windows 95/98
• If you replaced an old monitor with this monitor, reconnect the old monitor and do the
following. Install the Windows Monitor Information Disk (page 7) and select this monitor
(“CPD-E100”) from among the Sony monitors in the Windows 95/98 monitor selection
screen.
(“CPD-E100”) from among the Sony monitors in the Windows 95/98 monitor selection
screen.
If using a Macintosh system
• Check that the Macintosh adapter (not supplied) and the video signal cable are properly
connected (page 6).
Picture flickers, bounces,
oscillates, or is scrambled
oscillates, or is scrambled
• Isolate and eliminate any potential sources of electric or magnetic fields such as other
monitors, laser printers, electric fans, fluorescent lighting, or televisions.
• Move the monitor away from power lines or place a magnetic shield near the monitor.
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try turning the monitor 90
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try turning the monitor 90
°
to the left or right.
x
Problems caused by the connected computer or other equipment
• Check your graphics board manual for the proper monitor setting.
• Confirm that the graphics mode (VESA, Macintosh 16" Color, etc.) and the frequency of
• Confirm that the graphics mode (VESA, Macintosh 16" Color, etc.) and the frequency of
the input signal are supported by this monitor (Appendix). Even if the frequency is within
the proper range, some video boards may have a sync pulse that is too narrow for the
monitor to sync correctly.
the proper range, some video boards may have a sync pulse that is too narrow for the
monitor to sync correctly.
• Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.
Picture is fuzzy
• Adjust the brightness and contrast (page 9).
• Degauss the monitor* (page 12).
• Select CANCEL MOIRE and adjust the moire cancellation effect (page 12).
• Degauss the monitor* (page 12).
• Select CANCEL MOIRE and adjust the moire cancellation effect (page 12).
15
US
* If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a
malfunction.
Displaying this monitor’s name, serial number,
and date of manufacture (INFORMATION)
and date of manufacture (INFORMATION)
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button
m
/
M
to highlight
LANGUAGE/INFORMATION and press the center of
the control button again.
the control button again.
The LANGUAGE/INFORMATION menu appears on the
screen.
screen.
3
Move the control button
m
/
M
to select
(INFORMATION).
This monitor’s information box appears on the screen.
If the problem persists, call your authorized Sony dealer and give
the following information.
• Model name: CPD-E100
• Serial number
• Name and specifications of your computer and graphics board.
the following information.
• Model name: CPD-E100
• Serial number
• Name and specifications of your computer and graphics board.
Picture is ghosting
• Eliminate the use of video cable extensions and/or video switch boxes.
• Check that all plugs are firmly seated in their sockets.
• Check that all plugs are firmly seated in their sockets.
Picture is not centered or sized
properly
properly
• Adjust the size or centering (page 10). Note that some video modes do not fill the screen
to the edges.
Edges of the image are curved
• Select PIN/PIN BALANCE, KEY/KEYBALANCE, or ROTATION, and adjust the
picture’s shape and rotation (page 10, 11).
Wavy or elliptical pattern (moire)
is visible
is visible
• Select CANCEL MOIRE and adjust the moire cancellation effect (page 12).
x
Problems caused by the connected computer or other equipment
• Change your desktop pattern.
Color is not uniform
• Degauss the monitor* (page 12). If you place equipment that generates a magnetic field,
such as a speaker, near the monitor, or if you change the direction the monitor faces, color
may lose uniformity.
may lose uniformity.
White does not look white
• Adjust the color temperature (page 11).
A hum is heard right after the
power is turned on
power is turned on
• This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is
automatically degaussed for five seconds.
Symptom
Check these items
MODE L : CPD - E 1 0 0
SER I A L : 1 2 3 4 5 6 7 8
MANUF ACTURED : 1 9 9 9 - 5 2
SE L ECT
EX I T
LANGUAGE / I NFORMAT I ON
Example
Click on the first or last page to see other CPD-E100 / CPD-E100E / CPD-E100P service manuals if exist.