Sony BDP-S500 (serv.man2) Service Manual ▷ View online
1-11
44
Changing the
Initial Settings
Initial Settings
Select “Setup” from the “System Menu”
when you need to change the settings of the
player (e.g., when changing the connected
device or the audio/video output, etc.).
The last part of this section explains how to
return all of these settings to their factory
defaults.
when you need to change the settings of the
player (e.g., when changing the connected
device or the audio/video output, etc.).
The last part of this section explains how to
return all of these settings to their factory
defaults.
Note
Playback settings described in this section may not work
when there is any preset playback setting in the disc. The
disc’s playback settings take priority over the player’s
playback settings.
when there is any preset playback setting in the disc. The
disc’s playback settings take priority over the player’s
playback settings.
Using the Setup Displays
From the “System Menu,” enter the “Setup” displays to change
the settings of the player.
the settings of the player.
a
Press SYSTEM MENU while the player is
stopped.
stopped.
b
Select “Setup,” and press ENTER.
c
Select the “Setup” display you want to use,
from “Video Setup,” “Audio Setup,”
“Language,” “Parental Control,”
“Speakers,” or “Options,” and press
ENTER.
from “Video Setup,” “Audio Setup,”
“Language,” “Parental Control,”
“Speakers,” or “Options,” and press
ENTER.
The “Setup” display appears with the related items.
Note that the display switches to the screen saver if
you do not operate for 15 minutes.
Note that the display switches to the screen saver if
you do not operate for 15 minutes.
d
Select the item you want to change, and press
ENTER.
ENTER.
Refer to the explanations in the following sections.
To return to the previous display
Press RETURN.
BD
DVD
DATA DVD
CD
Use to select an item, then press [RR] or
ENTER.
ENTER.
Confirm
Exit
SYSTEM MENU
Setup
Video Setup
Audio Setup
Language
Parental Control
Speakers
Options
TV Type
4:3 Video Out
DVD Aspect Ratio
YCbCr/RGBPC(HDMI)
24p Output
16:9
Normal
Letter Box
Y, Cb, Cr
Off
•
Using the Setup Displays . . . . . . . . . . . . . . . . 44
•
Video Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 45
•
Audio Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 47
•
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
•
Parental Control . . . . . . . . . . . . . . . . . . . . . . . 50
•
Speakers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
•
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
•
Resetting the Player . . . . . . . . . . . . . . . . . . . . 53
45
C
hanging th
e Initial
Sett
ings
Video Setup
Underlined items are the default settings.
Note
“TV Type” and “DVD Aspect Ratio” can be set when video output resolution is 480i/480p.
TV Type
4:3
– 4:3 screen TV.
– 4:3 screen TV.
16:9
– Wide-screen TV, or a TV with a wide mode function.
– Wide-screen TV, or a TV with a wide mode function.
– Select your TV type.
4:3 Video Out
Full
– Displays a 4:3 screen picture in 16:9 aspect ratio.
– Displays a 4:3 screen picture in 16:9 aspect ratio.
Normal
– Displays a 4:3 screen picture in 4:3 aspect ratio with black bands on the sides. Select
– Displays a 4:3 screen picture in 4:3 aspect ratio with black bands on the sides. Select
this if your TV does not have a 4:3 screen mode.
– Select the display configuration for a 4:3
screen picture on a 16:9 wide screen TV.
DVD Aspect Ratio
Letter Box
– Displays a wide picture with black bands on the top and
– Displays a wide picture with black bands on the top and
bottom.
Pan & Scan
– Displays a full-height picture on the entire screen, with
– Displays a full-height picture on the entire screen, with
trimmed sides.
– Select the display configuration for a 16:9
DVD picture on a 4:3 screen TV (selectable
when “TV Type” is set to “4:3”).
Note that the aspect ratio is fixed on some
discs. For example, a 4:3 letterbox picture
may appear even when “Pan & Scan” is
selected.
when “TV Type” is set to “4:3”).
Note that the aspect ratio is fixed on some
discs. For example, a 4:3 letterbox picture
may appear even when “Pan & Scan” is
selected.
YCbCr / RGBPC (HDMI)
Y, Cb, Cr
– Select this when connecting to an HDMI device.
– Select this when connecting to an HDMI device.
RGB (16-235)
– Select this when connecting to a device with an HDCP-compliant DVI jack.
– Select this when connecting to a device with an HDCP-compliant DVI jack.
RGB (0-255)
– Select this when connecting to an RGB (0-255) device.
– Select this when connecting to an RGB (0-255) device.
– Select the type of output from the HDMI
OUT jack.
24p Output
On
– Sends 1920 × 1080p/24 Hz video signals when playing Film-based materials on BD-
– Sends 1920 × 1080p/24 Hz video signals when playing Film-based materials on BD-
ROMs (720p/24 Hz or 1080p/24 Hz). Select this when the connection applies.
Off
– Select this for any other connection.
– Select this for any other connection.
– For connection to a 1080/24p-compatible TV
using the HDMI OUT jack.
,continued
46
To set the video output resolution
Press VIDEO FORMAT repeatedly to select the desired resolution. Note that the resolution differs depending on the display device,
connecting jack and the source material as below.
connecting jack and the source material as below.
*
1
Outputs in the same resolution and frequency as recorded on the disc.
*
2
1080/24p video signals are not output from the COMPONENT VIDEO OUT jacks.
*
3
Outputs in the resolution of the original setting (720p or 1080i) when the DVD is not copy guarded.
Notes
• If the picture is not clear, natural or to your satisfaction, try another resolution that suits the disc and your TV/projector, etc. For the details, refer also
to the instruction manual supplied with the TV/projector, etc.
• 480i or 480p video signals may be output when you connect to the COMPONENT VIDEO OUT jacks and play some copy-guarded BDs/DVDs. To
enjoy the HD quality resolution in this case, connect the display device to the HDMI OUT jack using an HDMI cord.
• Even when you select a setting other than “Auto,” the player automatically adjusts the video signals if the TV cannot accept the set resolution.
To output the 1080/24p video signals
A 1080/24p-compatible TV is required for this setting.
1
Set “24p Output” in “Video Setup” to “On” (page 45).
2
Press VIDEO FORMAT repeatedly to select “Auto” or “Source Direct.”
Note
If there is no picture, press VIDEO FORMAT repeatedly until the picture appears correctly.
HDMI OUT
COMPONENT VIDEO OUT
VIDEO/S VIDEO
Auto
Automatically selects the
recommended resolution acceptable
for your TV.
recommended resolution acceptable
for your TV.
480i
480i
480i
480i
480i
480i
480p
480p
480p
480i
720p
720p
BD:720p, DVD:480p*
3
480i
1080i
1080i
BD:1080i, DVD:480p*
3
480i
1080p
1080p
480p
480i
Source Direct
Output differs depending on source
material*
material*
1
Output differs depending on source
material*
material*
2
480i
Connecting
jack
Settings
47
C
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e Initial
Sett
ings
Audio Setup
Underlined items are the default settings. Since many factors
affect the type of audio output, see also
affect the type of audio output, see also
“About the audio output
signals” on page 48.
Dolby Digital
Dolby Digital
– Select this when connecting to a device with a built-in Dolby Digital decoder.
– Select this when connecting to a device with a built-in Dolby Digital decoder.
Downmix PCM
– Converts to output Linear PCM signals. Select this when connecting to a device
– Converts to output Linear PCM signals. Select this when connecting to a device
without a built-in Dolby Digital decoder.
– Select the audio signals output when playing
Dolby Digital discs. This setting affects the
output from the DIGITAL OUT (COAXIAL
or OPTICAL) jack.
output from the DIGITAL OUT (COAXIAL
or OPTICAL) jack.
DTS
DTS
– Select this when connecting to a device with a built-in DTS decoder.
– Select this when connecting to a device with a built-in DTS decoder.
Downmix PCM
– Converts to output Linear PCM signals. Select this when connecting to a device
– Converts to output Linear PCM signals. Select this when connecting to a device
without a built-in DTS decoder.
– Select the audio signals output when playing
DTS discs. This setting affects the output
from the DIGITAL OUT (COAXIAL or
OPTICAL) jack.
from the DIGITAL OUT (COAXIAL or
OPTICAL) jack.
DTS Downmix
Stereo
– Downmixes multi-channel audio signals for two channel stereo.
– Downmixes multi-channel audio signals for two channel stereo.
Lt/Rt
– Allows you to hear surround sound when the connected device has a built-in Dolby
– Allows you to hear surround sound when the connected device has a built-in Dolby
Pro Logic decoder.
– Select the type of 2-channel signals when
down-mixed from multi-channel DTS
sources (effective for audio connections
when “DTS” is set to “Downmix PCM”).
sources (effective for audio connections
when “DTS” is set to “Downmix PCM”).
Audio (HDMI)
Auto
– Normally, select this. Outputs audio signals according to the status of the connected
– Normally, select this. Outputs audio signals according to the status of the connected
HDMI device.
PCM
– Converts all audio signals to Linear PCM.
– Converts all audio signals to Linear PCM.
– Select the output method from the HDMI
OUT jack.
,continued
1-12
48
About the audio output signals
The audio output differs as follows, depending on the source, output jack, and the selected settings.
*
1
“2 Channel” and “5.1 Channel” are selectable under “Audio Output Mode” in “Speakers” Setup
(page 51).
*
2
PCM : when “Dolby Digital” or “DTS” in “Audio Setup” is set to “Downmix PCM”
(page 47).
Bitstream : when “Dolby Digital” or “DTS” in “Audio Setup” is set to “Dolby Digital” or “DTS”
(page 47).
*
3
Selectable under “Audio (HDMI)” in “Audio Setup”
(page 47).
*
4
Selectable under “Audio (HDMI)” in “Audio Setup”
(page 47). Resulting output may differ depending on the connected HDMI device.
*
5
When the sampling frequency is 192 kHz, the player downmixes to 2ch signals even if the disc or source is 5.1ch.
*
6
Outputs 7.1ch LPCM signals decoded from Dolby Digital Plus audio stream.
*
7
Outputs 7.1ch LPCM signals decoded from Dolby TrueHD audio stream.
The player outputs up to 7.1ch LPCM when the source sampling frequency is 48 kHz; up to 5.1ch at 96 kHz; up to 2ch at 192 kHz.
The player outputs up to 7.1ch LPCM when the source sampling frequency is 48 kHz; up to 5.1ch at 96 kHz; up to 2ch at 192 kHz.
*
8
Outputs Dolby Digital Plus, Dolby TrueHD or DTS-HD High Resolution Audio bitstream from the HDMI OUT jack respectively when using the
AV amplifier compatible with Dolby Digital Plus, Dolby TrueHD or DTS-HD.
AV amplifier compatible with Dolby Digital Plus, Dolby TrueHD or DTS-HD.
*
9
Outputs 7.1ch LPCM signals decoded from DTS-HD High Resolution Audio stream.
The player outputs up to 7.1ch LPCM when the source sampling frequency is 48 kHz; up to 5.1ch at 96 kHz.
The player outputs up to 7.1ch LPCM when the source sampling frequency is 48 kHz; up to 5.1ch at 96 kHz.
AUDIO OUT L/R jacks*
1
DIGITAL OUT (OPTICAL/
COAXIAL) jacks*
COAXIAL) jacks*
2
HDMI OUT jack*
3
2ch
5.1ch
PCM
Bitstream
PCM*
4
Auto*
4
BD-
ROM
ROM
Linear PCM 2ch
2ch
2ch
2ch LPCM
2ch LPCM
2ch LPCM
2ch LPCM
5.1ch*
5
2ch Downmix
5.1ch
2ch Downmix
LPCM
LPCM
2ch Downmix
LPCM
LPCM
5.1ch LPCM
5.1ch LPCM
7.1ch
2ch Downmix
5.1ch
Downmix
Downmix
2ch Downmix
LPCM
LPCM
2ch Downmix
LPCM
LPCM
7.1ch LPCM
7.1ch LPCM
Dolby Digital
2ch Downmix
5.1ch
2ch Downmix
LPCM
LPCM
Dolby Digital
5.1ch LPCM
Dolby Digital
Dolby Digital Plus
2ch Downmix
5.1ch
2ch Downmix
LPCM
LPCM
Dolby Digital
7.1ch LPCM
(Dolby Digital
Plus)*
(Dolby Digital
Plus)*
6
Dolby Digital
Plus*
Plus*
8
Dolby TrueHD
2ch Downmix
5.1ch
2ch Downmix
LPCM
LPCM
Dolby Digital
7.1ch LPCM
(Dolby
TrueHD) *
(Dolby
TrueHD) *
7
Dolby
TrueHD*
TrueHD*
8
DTS
2ch Downmix
5.1ch
2ch Downmix
LPCM
LPCM
DTS
5.1ch LPCM
DTS
DTS-HD High
Resolution Audio
Resolution Audio
2ch Downmix
5.1ch
2ch Downmix
LPCM
LPCM
DTS
7.1ch LPCM
(DTS-HD High
Resolution
Audio) *
(DTS-HD High
Resolution
Audio) *
9
DTS-HD High
Resolution
Audio*
Resolution
Audio*
8
DTS-HD Master
Audio
Audio
2ch Downmix
5.1ch
2ch Downmix
LPCM
LPCM
DTS
5.1ch LPCM
DTS
DVD
Linear PCM
2ch
2ch
2ch LPCM
2ch LPCM
2ch LPCM
2ch LPCM
Dolby Digital
2ch Downmix
5.1ch
2ch Downmix
LPCM
LPCM
Dolby Digital
5.1ch LPCM
Dolby Digital
DTS
2ch Downmix
5.1ch
2ch Downmix
LPCM
LPCM
DTS
5.1ch LPCM
DTS
MPEG
2ch
2ch
2ch LPCM
—
2ch LPCM
2ch LPCM
CD
Linear PCM 2ch
2ch
2ch
2ch LPCM
2ch LPCM
2ch LPCM
2ch LPCM
DTS
2ch Downmix
5.1ch
2ch Downmix
LPCM
LPCM
DTS
5.1ch LPCM
DTS
Jacks/
settings
settings
Disc/source
49
C
hanging th
e Initial
Sett
ings
Language
Underlined items are the default settings.
Notes
• When you select a language in “Audio,” “Subtitles,” “BD/DVD Menu”
that is not recorded on the disc, one of the recorded languages is
automatically selected.
automatically selected.
• Playback settings stored in the disc take priority over these settings.
OSD
English
– Displays the menus and messages in English.
– Displays the menus and messages in English.
Français
– Displays the menus and messages in French.
– Displays the menus and messages in French.
– Select your language for the player on-screen
displays.
Audio
English
– Plays the soundtrack in English.
– Plays the soundtrack in English.
French
– Plays the soundtrack in French.
– Plays the soundtrack in French.
Other
– See
– See
“Language Code List” on page 68 and enter the code for your language.
– Select the default soundtrack language for
BD-ROMs/DVD VIDEOs.
Subtitles
English
– Displays the subtitles in English.
– Displays the subtitles in English.
French
– Displays the subtitles in French.
– Displays the subtitles in French.
Other
– See
– See
“Language Code List” on page 68 and enter the code for your language.
– Select the default subtitle language for BD-
ROMs/DVD VIDEOs.
BD/DVD Menu
w/Subtitle
– Displays BD’s/DVD’s menus in the same language as the subtitle language.
– Displays BD’s/DVD’s menus in the same language as the subtitle language.
English
– Displays BD’s/DVD’s menus in English.
– Displays BD’s/DVD’s menus in English.
French
– Displays BD’s/DVD’s menus in French.
– Displays BD’s/DVD’s menus in French.
Other
– See
– See
“Language Code List” on page 68 and enter the code for your language.
– Select the default menu language for BD-
ROMs/DVD VIDEOs.
Subtitle Display
On
– Turns on the subtitles.
– Turns on the subtitles.
Off
– Turns off the subtitles.
– Turns off the subtitles.
50
Parental Control
This function limits playback of DVD VIDEOs and BD-ROMs.
To activate, see “
To activate, see “
Locking a Disc” (page 29).
The default settings are underlined.
Notes
• You cannot limit playback if the disc does not have the Parental Control
function.
• If you forget the password for “Parental Control,” you will need to reset
the player
(page 53). Note that all the settings you made also return to
their defaults.
Change Password (Set Password)
Next Screen
– Set or change the password for the “Parental Control” function. You will be asked for
– Set or change the password for the “Parental Control” function. You will be asked for
the password when playing restricted discs or when changing the control level.
DVD Parental Control
Change Level
– Set the control level. The display asks for the password if the disc’s pre-determined
– Set the control level. The display asks for the password if the disc’s pre-determined
level exceeds the limit you set. The default setting is “Off.”
DVD Country Code
– This ensures that you see the scenes intended for your residential area. The default
– This ensures that you see the scenes intended for your residential area. The default
setting is “us” (2119).
BD Parental Control
Change Age Restriction
– Set the control level. The display asks for the password if the disc’s pre-determined
– Set the control level. The display asks for the password if the disc’s pre-determined
age restriction is higher than the age you set. The default setting is “255.”
BD Country Code
– This ensures that you see the scenes intended for your residential area when playing
– This ensures that you see the scenes intended for your residential area when playing
BD-ROMs. The default setting is “us” (2119).
51
C
hanging th
e Initial
Sett
ings
Speakers
The following items are necessary when using the 5.1CH
OUTPUT jacks.
The default settings are underlined.
OUTPUT jacks.
The default settings are underlined.
Audio Output Mode
2 Channel
– Select this when connecting to an AV amplifier (receiver) using the AUDIO OUT (L/
– Select this when connecting to an AV amplifier (receiver) using the AUDIO OUT (L/
R) jacks.
5.1 Channel
– Select this when connecting to an AV amplifier (receiver) using the 5.1CH OUTPUT
– Select this when connecting to an AV amplifier (receiver) using the 5.1CH OUTPUT
jacks.
– For analog connection.
Speaker Setup
Next Screen
1 Select the speaker setting that needs adjusting by pressing
1 Select the speaker setting that needs adjusting by pressing
M/m.
• “C” (center speaker): “Yes” or “No”
• “Ls/Rs” (left surround speaker/right surround speaker): “Yes” or “No”
• “L/R” (left front speaker/right front speaker): “Large” or “Small”
• “Ls/Rs” (left surround speaker/right surround speaker): “Yes” or “No”
• “L/R” (left front speaker/right front speaker): “Large” or “Small”
2 Adjust the setting by pressing
</,.
• For “C” and “Ls/Rs,” select whether the speakers are included in your system.
• For “L/R,” select the size. This setting is disabled if either of “C” or “Ls/Rs” is set
• For “L/R,” select the size. This setting is disabled if either of “C” or “Ls/Rs” is set
to “No.”
3 Press ENTER to save the adjustments.
– This setting affects the output from the
5.1CH OUTPUT jacks.
1-13
52
Options
Underlined items are the default settings.
On Screen Display
On
– Displays playback status.
– Displays playback status.
Off
– Playback status is not displayed.
– Playback status is not displayed.
– Select whether to display the playback status
on the screen (Stop, Play, etc.).
Auto Power Off
On
– Turns off the player when the player is left in stop or pause mode without operation
– Turns off the player when the player is left in stop or pause mode without operation
for 30 minutes.
Off
– The player remains turned on with or without operation.
– The player remains turned on with or without operation.
– Select whether to activate the “Auto Power
Off” function of the player.
Easy Setup
Start
– Press ENTER and see
– Press ENTER and see
page 18.
– Re-runs the Easy Setup to make the basic
settings.
HDMI Control
On
– Activates the function.
Off
– Turns off the function.
– Activates the function.
Off
– Turns off the function.
– Select whether to activate the HDMI Control
function of the player (
“About the ‘BRAVIA’
Theatre Sync features (for HDMI
connections only)” on page 11).
connections only)” on page 11).
Hybrid Disc Playback Layer
BD
– Plays BD layer.
DVD
– Plays DVD layer.
CD
– Plays CD layer.
– Plays BD layer.
DVD
– Plays DVD layer.
CD
– Plays CD layer.
– Select the layer priority when playing a
Hybrid Disc. Remove the disc when you
change the setting.
change the setting.
53
C
hanging th
e Initial
Sett
ings
Resetting the Player
You can return all of the player settings to their factory defaults.
a
Press A OPEN/CLOSE to open the disc tray.
b
Hold down x on the player, and press @/1.
c
After you check the disc tray closes, release
both the buttons.
both the buttons.
The sliding panel closes, the player turns off and all
of the settings return to their factory defaults.
of the settings return to their factory defaults.
x
@/1
HDMI
FL OFF
HD
A
OPEN/CLOSE
54
Additional
Information
Information
Troubleshooting
If you experience any of the following difficulties while using
the player, use this troubleshooting guide to help remedy the
problem before requesting repairs. Should any problem persist,
consult your nearest Sony dealer (For customers in the USA
only).
the player, use this troubleshooting guide to help remedy the
problem before requesting repairs. Should any problem persist,
consult your nearest Sony dealer (For customers in the USA
only).
Power
The power does not turn on.
, Check that the power cord is connected securely.
, It takes a short while before the player turns on.
, It takes a short while before the player turns on.
Picture
There is no picture/picture noise appears.
, Re-connect the connecting cord securely.
, The connecting cords are damaged.
, Check the connection to your TV (page 10) and switch the
, The connecting cords are damaged.
, Check the connection to your TV (page 10) and switch the
input selector on your TV so that the signal from the player
appears on the TV screen.
appears on the TV screen.
, The disc is dirty or flawed.
, If the picture output from your player goes through your
, If the picture output from your player goes through your
VCR to get to your TV or if you are connected to a
combination TV/VIDEO player, the copy-protection signal
applied to some BD/DVD programs could affect picture
quality. If you still experience problems even when you
connect your player directly to your TV, try connecting your
player to your TV’s S VIDEO input
combination TV/VIDEO player, the copy-protection signal
applied to some BD/DVD programs could affect picture
quality. If you still experience problems even when you
connect your player directly to your TV, try connecting your
player to your TV’s S VIDEO input
(page 10).
, The player is connected to an input device that is not HDCP-
compliant (the HDMI indicator on the front panel does not
light up). See
light up). See
page 11.
, If the HDMI OUT jack or the COMPONENT VIDEO OUT
jacks are used for video output, changing the output
resolution may solve the problem
resolution may solve the problem
(page 46). Press VIDEO
FORMAT repeatedly until the picture appears correctly.
, Depending on the disc, the picture quality may be poor when
the VIDEO FORMAT setting is set to other than “480i,”
even when the player is connected to a progressive or HD
TV using a component cord or an HDMI cord. If this
happens, press VIDEO FORMAT repeatedly to switch to
“480i.”
even when the player is connected to a progressive or HD
TV using a component cord or an HDMI cord. If this
happens, press VIDEO FORMAT repeatedly to switch to
“480i.”
, When playing a double-layer DVD, the video and audio may
be momentarily interrupted at the point where the layers
switch.
switch.
There is no picture or picture noise appears
when connected to the HDMI OUT jack.
when connected to the HDMI OUT jack.
, Try the following: 1Turn the player off and on again.
2
Turn the connected equipment off and on again.
3
Disconnect and then connect the HDMI cord again.
, If the HDMI OUT jack is used for video output, changing the
video output resolution may solve the problem
(page 46).
Press VIDEO FORMAT repeatedly until the picture appears
correctly.
correctly.
•
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 54
•
Self-Diagnosis Function . . . . . . . . . . . . . . . . . 57
•
Index to Parts and Controls . . . . . . . . . . . . . . 58
•
GNU License Information . . . . . . . . . . . . . . . . 60
•
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
•
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 67
•
Language Code List . . . . . . . . . . . . . . . . . . . . 68
•
Parental Control Country/Area Code List . . . . 69
•
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
55
A
dditional
Informati
o
n
The picture does not fill the screen, even
though the aspect ratio is set in “TV Type”
under “Video Setup.”
though the aspect ratio is set in “TV Type”
under “Video Setup.”
, The aspect ratio of the disc is fixed on your BD/DVD. See
page 45.
The dark area of the picture is too dark/the
bright area is too bright or unnatural.
bright area is too bright or unnatural.
, Set “Video Control” in “A/V Control” to “Standard”
(default)
(page 28).
, Adjust each picture setting for “Memory” in “Video
Control” to midpoint (default)
(page 28).
Sound
There is no sound.
, The disc is dirty or flawed.
, Re-connect the connecting cord securely.
, The connecting cord is damaged.
, The player is connected to the wrong input jack on the
, Re-connect the connecting cord securely.
, The connecting cord is damaged.
, The player is connected to the wrong input jack on the
amplifier (receiver)
(page 12).
, The amplifier (receiver) input is not correctly set.
, The player is in pause mode or in Slow-motion Play mode.
, The player is in scan mode.
, If the audio signal does not come through the DIGITAL
, The player is in pause mode or in Slow-motion Play mode.
, The player is in scan mode.
, If the audio signal does not come through the DIGITAL
OUT (OPTICAL or COAXIAL)/HDMI OUT jack, check
the audio settings
the audio settings
(page 47).
, The equipment connected to the HDMI OUT jack does not
conform to the audio signal format, in this case set “Audio
(HDMI)” in “Audio Setup” to “PCM”
(HDMI)” in “Audio Setup” to “PCM”
(page 47).
The sound is not output correctly.
, Check the “Audio Output Mode” in “Speakers” Setup
(page 51) if the AUDIO OUT (L/R) jacks or the 5.1CH
OUTPUT jacks are used for audio connection.
OUTPUT jacks are used for audio connection.
No sound is output from the HDMI OUT jack
, Try the following: 1Turn the player off and on again.
2
Turn the connected equipment off and on again.
3
Disconnect and then reconnect the HDMI cord.
, The HDMI OUT jack is connected to a DVI device (DVI
jacks do not accept audio signals).
The sound volume is low.
, The sound volume is low on some BDs/DVDs. The sound
volume may improve if you adjust the “Audio Control”
setting in “A/V Control”
setting in “A/V Control”
(page 27).
Operation
The remote does not function.
, The batteries in the remote are weak (page 16).
, There are obstacles between the remote and the player.
, The distance between the remote and the player is too far.
, The remote is not pointed at the remote sensor on the player.
, There are obstacles between the remote and the player.
, The distance between the remote and the player is too far.
, The remote is not pointed at the remote sensor on the player.
The disc does not play.
, The disc is turned over. Insert the disc with the playback side
facing down.
, The disc is skewed.
, The player cannot play certain discs (page 6).
, The region code on the BD/DVD does not match the player.
, Moisture has condensed inside the player (page 3).
, The player cannot play a recorded disc that is not correctly
, The player cannot play certain discs (page 6).
, The region code on the BD/DVD does not match the player.
, Moisture has condensed inside the player (page 3).
, The player cannot play a recorded disc that is not correctly
finalized
(page 6).
, The movie file size exceeds 2 GB.
, The file on the DATA DVD contains characters other than
, The file on the DATA DVD contains characters other than
numbers and English alphabet.
The MP3 audio track file cannot be played
, The DATA DVD is not recorded in the MP3 format that
conforms to UDF (Universal Disk Format).
, The audio track file does not have the extension “.MP3.”
, The data is not formatted properly even though it has the
, The data is not formatted properly even though it has the
extension “.MP3.”
, The data is not MPEG-1 Audio Layer III data.
, The player cannot play audio tracks in mp3PRO format.
, Characters other than numbers and English alphabet are
, The player cannot play audio tracks in mp3PRO format.
, Characters other than numbers and English alphabet are
contained in the file name.
The photo file cannot be played
, The disc is dirty or flawed.
, The DATA DVD is not recorded in a JPEG format that
, The DATA DVD is not recorded in a JPEG format that
conforms to UDF (Universal Disk Format).
, The file has an extension other than “.JPEG” or “.JPG.”
, The image is larger than 4,096 (width) × 4,096 (height) in
, The image is larger than 4,096 (width) × 4,096 (height) in
normal mode. (Some progressive JPEG files cannot be
displayed even if the file size is within this specified
capacity.)
displayed even if the file size is within this specified
capacity.)
, The image does not fit the screen (the image is reduced).
, The photo file format does not conform to DCF* (page 41).
, Characters other than numbers and English alphabet are
, The photo file format does not conform to DCF* (page 41).
, Characters other than numbers and English alphabet are
contained in the file name.
* “Design rule for Camera File system”: Image standards for digital
cameras regulated by JEITA (Japan Electronics and Information
Technology Industries Association).
Technology Industries Association).
The file name is not correctly displayed.
, The player can only display numbers and alphabet. Other
characters may be displayed differently.
, Depending on the writing software used, the input characters
may be displayed differently.
The disc does not start playing from the
beginning.
beginning.
, Random Play or Repeat Play is selected (page 25).
, Resume play mode is on (page 20).
, Resume play mode is on (page 20).
The player starts playing the disc
automatically.
automatically.
, The disc features an auto playback function.
Playback stops automatically.
, While playing discs with an auto pause signal, the player
stops playback at the auto pause signal.
(page 36).
(page 40).
,continued
1-14
56
Some functions such as Stop, Search, Slow-
motion Play, Repeat Play, or Random Play
cannot be performed.
motion Play, Repeat Play, or Random Play
cannot be performed.
, Depending on the disc, you may not be able to do some of
the operations above. Refer to the operating manual that
comes with the disc.
comes with the disc.
The language for the soundtrack cannot be
changed.
changed.
, Try using the BD’s or DVD’s menu instead of the direct
selection button on the remote
(page 21).
, Multi-lingual tracks are not recorded on the BD/DVD being
played.
, The BD/DVD prohibits the changing of the language for the
sound track.
The subtitle language cannot be changed or
turned off.
turned off.
, Try using the BD’s or DVD’s menu instead of the direct
selection button on the remote
(page 21).
, Multi-lingual subtitles are not recorded on the BD/DVD
being played.
, The BD/DVD prohibits the changing of subtitles.
The angles cannot be changed.
, Try using the BD’s or DVD’s menu instead of the direct
selection button on the remote
(page 21).
, Multi-angles are not recorded on the BD/DVD being played.
, The BD/DVD prohibits changing of the angles.
, The BD/DVD prohibits changing of the angles.
The HDMI Control function does not work.
, If the HDMI indicator on the front panel does not light up,
check the HDMI connection
(page 11, 15).
, Set “HDMI Control” to “On” (page 52).
, Make sure that the connected component is compatible with
, Make sure that the connected component is compatible with
the HDMI Control function. Refer to the operating
instructions of the component for details.
instructions of the component for details.
, Check that the power cord of the connected component is
connected securely.
, Check the connected component’s setting for the HDMI
Control function. Refer to the operating instructions of the
component.
component.
, If you change the HDMI connection, connect and disconnect
the power cord, or if power failure occurs, set “HDMI
Control” to “Off,” then set “HDMI Control” to “On”
(page 52).
Control” to “Off,” then set “HDMI Control” to “On”
(page 52).
, For details on the HDMI Control function, see “About the
‘BRAVIA’ Theatre Sync features (for HDMI connections
only)” (page 11).
only)” (page 11).
The display language on the screen switches
automatically.
automatically.
, When “HDMI Control” is set to “On” (page 52), the display
language on the screen automatically switches according to
the language setting of the connected TV (if you change the
setting on your TV, etc).
the language setting of the connected TV (if you change the
setting on your TV, etc).
The player does not operate properly.
, When static electricity, etc., causes the player to operate
abnormally, unplug the player.
The disc tray does not open and “LOCK”
appears on the front panel display.
appears on the front panel display.
, Contact your Sony dealer or local authorized Sony service
facility.
The disc tray does not open and you cannot
remove the disc even after you press Z.
remove the disc even after you press Z.
, Try the following: 1Turn the player off and on again, and
immediately press UP/DOWN to open the sliding panel.
2
2
As soon as “POWER ON” appears on the front panel
display, press x on the player (not the remote) repeatedly
until the tray opens. Repeat the above procedure several
times if the tray does not open on the first try.
until the tray opens. Repeat the above procedure several
times if the tray does not open on the first try.
An error message appears and the file cannot
be played when playing a DATA DVD.
be played when playing a DATA DVD.
, See also “The photo file cannot be played” or “The MP3
audio track file cannot be played” (page 55).
, The MP3 audio track/JPEG image file you want to play/view
is damaged.
, The data is not MPEG-1 Audio Layer III data.
, The JPEG image file format does not conform to DCF*
, The JPEG image file format does not conform to DCF*
(page 41).
, The JPEG image file has the extension “.JPG” or “.JPEG,”
but is not in JPEG format.
* “Design rule for Camera File system”: Image standards for digital
cameras regulated by JEITA (Japan Electronics and Information
Technology Industries Association).
Technology Industries Association).
The player does not accept any button.
, Hold down \/1 on the player for more than five seconds
until the indicators on the front panel display turn off. Wait
more than 10 seconds before you turn on the player again.
more than 10 seconds before you turn on the player again.
57
A
dditional
Informati
o
n
Self-Diagnosis Function
When the self-diagnosis function is activated to prevent the
player from malfunctioning, the “ERR” error code appears on
the front panel display indicating the cause.
player from malfunctioning, the “ERR” error code appears on
the front panel display indicating the cause.
Error code
Cause and/or corrective
action
action
AACS ERR
AACS read failure.
tRemove the protected disc.
tRemove the protected disc.
LSI1 ERR
LSI2 ERR
LSI3 ERR
MEM ERR
FLASH ERR
ROM ERR
LSI2 ERR
LSI3 ERR
MEM ERR
FLASH ERR
ROM ERR
tContact your nearest Sony dealer
or local authorized Sony service
facility and give the error code.
or local authorized Sony service
facility and give the error code.
58
Index to Parts and Controls
Buttons on the remote and the player have the same function if they have the same or similar name.
For details, see the pages in parentheses.
For details, see the pages in parentheses.
Front panel
HDMI
FL OFF
HD
A @/1 (20)
– Turns on the player, or sets to standby mode.
B Disc tray (20)
C H, X, x (20)
C H, X, x (20)
– Starts, pauses, or stops playback.
D UP/DOWN (20)
– Shifts the sliding panel up and down.
E A OPEN/CLOSE (20)
– Opens or closes the disc tray.
F ./> (24)
– Skips to the previous/next chapter or track.
– Scans forward or backwards when held down.
– Scans forward or backwards when held down.
G HDMI indicator (11)
– Lights up when an HDMI device is connected.
HD indicator
HD indicator
(11)
– Lights up when outputting 720p/1080i/1080p
video signals.
FL OFF indicator
(24)
– Lights up when the front panel display and other
indicators on the front panel are turned off.
H Remote sensor (16)
I Blu-ray Disc indicator
I Blu-ray Disc indicator
– Lights up when a BD/AVCHD is recognized.
– Lights up for a few seconds when the player is
– Lights up for a few seconds when the player is
turned on.
J Front panel display (59)
59
A
dditional
Informati
o
n
Front panel display
z
Hint
You can change the brightness of the front panel display by pressing
DIMMER
DIMMER
(page 24).
The playback information is displayed as follows.
Example: When playing a DVD VIDEO or a BD-ROM
A Current title number
B Current chapter number
Note that the chapter number is not displayed if the
title’s elapsed time exceeds 10 hours.
title’s elapsed time exceeds 10 hours.
C Elapsed time of the title
Rear panel
For connections, see
page 10 to 16.
A H
– Lights up during playback.
B Playback information
AC IN
VIDEO
OUT
VIDEO
S VIDEO
HDMI
OUT
COMPONENT
VIDEO OUT
Y
PB
PR
DIGITAL OUT
PCM/DTS/DOLBY DIGITAL
COAXIAL
OPTICAL
AUDIO
OUT
L
R
5.1CH OUTPUT
L
R
WOOFER
FRONT
REAR
CENTER
A AC IN terminal (16)
B HDMI OUT jack (11, 12, 15)
C VIDEO OUT (VIDEO/S VIDEO) jacks (10)
D COMPONENT VIDEO OUT (Y/P
B HDMI OUT jack (11, 12, 15)
C VIDEO OUT (VIDEO/S VIDEO) jacks (10)
D COMPONENT VIDEO OUT (Y/P
B
/P
R
) jacks
(10)
E DIGITAL OUT (COAXIAL/OPTICAL) jacks (13, 14)
F AUDIO OUT (L/R) jacks (13, 14)
G 5.1CH OUTPUT (FRONT L/R, REAR L/R, CENTER,
G 5.1CH OUTPUT (FRONT L/R, REAR L/R, CENTER,
WOOFER) jacks
(14)
Click on the first or last page to see other BDP-S500 (serv.man2) service manuals if exist.