DOWNLOAD Sony DSC-WX350 (serv.man2) Service Manual ↓ Size: 6.47 MB | Pages: 42 in PDF or view online for FREE

DSC-WX350

1-7

Ref. No. 

Part No. 

Description

901 

1-490-429-21 

AC Adaptor AC-UB10C/UB10D (US, CND)

 901 

1-490-429-31 

AC Adaptor AC-UB10C/UB10D (CH)

 901 

1-490-429-51 

AC Adaptor AC-UB10C/UB10D (J)

 901 

1-490-429-61 

AC Adaptor AC-UB10C/UB10D (EXCEPT US, CND, 

CH, J

, IND

)

 901 

1-490-498-63 

AC Adaptor AC-UB10C (IND)

 902 

1-836-411-21 

Power cord (mains lead) (JE)

 902 

1-837-421-13 

Power cord (mains lead) (UK, E (Saudi), HK)

 902 

1-837-424-11 

Power cord (mains lead) (TW)

 902 

1-837-427-11 

 Power cord (mains lead) (AEP, RU, E (EXCEPT 

Saudi))

 902 

1-837-429-11 

Power cord (mains lead) (AUS)

 902 

1-848-142-11 

Power cord (mains lead) (IND)

 903 

1-569-007-31 

Conversion (2P) Adaptor (JE)

 904 

1-569-008-12 

Conversion (2P) Adaptor (E: NTSC)

  905 

1-846-486-11 

Micro USB cable

  906 

4-470-899-01 

Wrist strap (Gray) (WHITE, PINK)

Ref. No. 

Part No. 

Description

  

8-022-359-00 

Rechargeable Battery Pack NP-BX1/J (J)

  

8-022-359-31 

Rechargeable Battery Pack NP-BX1/UC (US, CND)

  

8-022-359-50 

 Rechargeable Battery Pack NP-BX1/CE (EXCEPT US, 

CND, CH, J)

  

8-022-359-71 

Rechargeable Battery Pack NP-BX1/CN (CH)

Ref. No. 

Part No. 

Description

  906 

4-470-899-11 

Wrist strap (Black) (BLACK)

*  907 

4-474-035-11 

Instruction Manual (ENGLISH)

*  907 

4-474-035-21 

Instruction Manual (ENGLISH, SPANISH)

*  907 

4-474-035-31 

Instruction Manual (ENGLISH, FRENCH)

*  907 

4-474-035-41 

Instruction Manual (ENGLISH, INDONESIAN)

*  907 

4-474-035-51 

 Instruction Manual (SPANISH, BRAZILIAN 

PORTUGUESE)

*  907 

4-474-035-61 

 Instruction Manual (TRADITIONAL CHINESE, 

SIMPLIFIED CHINESE)

*  907 

4-474-035-71 

Instruction Manual (RUSSIAN, UKRAINIAN)

*  907 

4-474-035-81 

Instruction Manual (SIMPLIFIED CHINESE)

*  907 

4-530-747-01 

Instruction Manual (JAPANESE)

*  907 

4-531-891-11 

Instruction Manual (ARABIC, PERSIAN)

*  907 

4-531-891-21 

Instruction Manual (THAI, TURKISH)

*  907 

4-531-892-11 

 Instruction Manual (ENGLISH, FRENCH, ITALIAN, 

SPANISH, PORTUGUESE, GERMAN, DUTCH, 

POLISH, CZECH, HUNGARIAN, SLOVAK, 

SWEDISH, FINNISH, NORWEGIAN, DANISH)

The changed portions from
Ver. 1.0 are shown in blue.

DSC-WX350

2-1

When problems occur while the unit is operating, the self-diagnosis 
function starts working, and displays on the LCD screen what to do.
This function consists of two display; self-diagnosis display and ser-
vice mode display. Details of the self-diagnosis functions are provided 
in the Instruction manual.

When problems occur while the unit is operating, the LCD screen 
shows a 4-digit display consisting of an alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “re-
paired by:”, “block” in which the problem occurred, and “detailed 
code” of the problem.

0 0

3 2

C

Repaired by:

Refer to “2-1-3. Self-diagnosis Code Tabl e”.

Indicates the appropriate

step to be taken.

E.g.
13 ....
32 ....Turn on power again.

Block

Detailed Code

Blinks at 3.2 Hz

C : Corrected by customer

E : Corrected by service

engineer

Format the “memory card”.

LCD screen

DSC-WX350

2-2

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block 

Function

Detailed 

Code

C

1  3 0  1

The internal memory has experienced a media error.

Turn the power off and on again.

The internal memory has experienced a format error.

Turn the power off and on again.

Memory card is unformatted.

Format the memory card.

Memory card is broken.

Insert a new memory card.

Memory card type error

Insert a supported memory card.

The camera cannot read or write data on the memory 
card.

Turn the power off and on again, or taking out and 
inserting the memory card several times.

C

3  

2 

0  

1

Trouble with hardware

Turn the power off and on again.

E

4  

1

0  

0

Abnormality of wireless LAN module or
host CPU.

Replace the SY-1031 board.

E

6  1 0  0

Difficult to adjust focus
(Cannot initialize focus)

Retry turn the power on by the power switch.

E

6  

1

1  

0

Zoom operations fault (Cannot initialize zoom lens.)

Retry turn the power on by the power switch.

E

6  

1

3  

0

Reset position detection error on the stepper iris ini-
tializing.

Turn the power off and on again.

E

6  

2

0  

2

Abnormality of IC for steadyshot.

Turn the power off and on again.

E

6  

2

1  

0

Lens initializing failure.

Turn the power off and on again.

E

6  

2

1  

1

Lens overheating (PITCH).

Turn the power off and on again.

E

6  

2

1  

2

Lens overheating (YAW).

Turn the power off and on again.

E

6  

2

2  

0

Abnormality of thermistor.

Turn the power off and on again.

E

9  

1

0  

1

Abnormality when flash is being charged.

Checking of flash unit or replacement of flash unit. 
(Note 1)

E

9  

2

0  

0

Battery / Dry cell distinction defect

Turn the power off and on again.

E

9  

4

0  

0

Internal memory fault

Turn the power off and on again.

E

9  

5

0  

0

GPS hardware error

Turn the power off and on again.

E

9  

5

0  

1

Acceleration sensor hardware error

Turn the power off and on again.

E

9  

5

0  

2

Electronic compass hardware error (GPS hardware 
error)

Turn the power off and on again.

Note 1: After repair, be sure to perform “3-5. PROCESS AFTER FIXING FLASH ERROR”.
Note 2: Functions of codes with * mark are not provided in this unit.

*
*
*

*

DSC-WX350

3-1

When you replace to a board for service, the written destination data of the board for service also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATION DATA WRITE”.

When you replace to the repairing board, get the data from the former one.
Start the Adjust Manual in the Adjust Station and perform “RESTORE DATA” to get the data. 
The data getting for this model is as follows.
•  PRODUCT ID & USB SERIAL No.
•  AWB adj

The unit is shipped after an ID (USB Serial No.) unique to each unit and an ID (Product ID) unique to each model have been written.
These IDs have not been written in a new board for service, and therefore they must be entered after the board replacement.
After the board has been replaced with a board for service, start the Adjust Manual in the Adjust Station and execute the “PRODUCT ID & 
USB SERIAL No. INPUT” and enter these IDs.

Note: 

A newly entered Product ID is not always equal to the ID before board replacement. If the new ID differs from the previous ID, it may cause a difference 
from the ID registered by the customer.

When a board that contains Wi-Fi has been replaced or when replacing a board that contains the main IC (CPU), the IC’s unique number (MAC 
address) must be reloaded.
Perform the following procedure to reload the IC’s unique number (MAC address).

Note:  Perform the following operations after all work has been done.

1.  Download the latest-version Adjust Manual.
2.  Install the downloaded Adjust Manual.
3.  Start the Adjust Manual, and execute “Wireless LAN Setting (MAC Address)” on the ADJUST tab.
4.  Perform the following operations for the unit to initialize of SSID/PW.
 MENU 

→   (Wireless) → [SSID/PW Reset] → [OK]

Applicable parts
•  SY-1031 BOARD, COMPLETE (SERVICE)

Note:  The LOAD AND WRITE function in ADJUSTMENT DATA BACKUP on the DATA tab in the Adjust manual overwrites all data of the unit.
 

Therefore, the MAC address updated during the above procedure is also overwritten.

After the replacement and repair, the MAC address is changed, and thus the re-setting for connection devices is required. Accordingly, download 
the Flyer of WLAN Reset (Flyer of WLAN Reset_9834752[][].pdf) and print out it, and attach it to the set when returning the set to customer.

When you replace to the repairing board, write down the sensitivity displayed on the angular velocity sensor (SE7701).
Start the Adjust Manual in the Adjust Station and execute the “Angular velocity sensor sensitivity adj”.

SE7701

P: PITCH sensor sensitivity

Y: YAW sensor sensitivity

Type A:

Type B:

Y P

Y P

Note: The sensor sensitivity of SE7701 of SY-1031 board is written only repair parts.