DOWNLOAD Sony DSC-W830 (serv.man2) Service Manual ↓ Size: 3.2 MB | Pages: 27 in PDF or view online for FREE

Model
DSC-W830 (serv.man2)
Pages
27
Size
3.2 MB
Type
PDF
Document
Service Manual
Brand
Device
Digital Camera
File
dsc-w830-sm2.pdf
Date

Sony DSC-W830 (serv.man2) Service Manual ▷ View online

DSC-W830
2-1
2. TROUBLE SHOOTING
2-1. SELF-DIAGNOSIS FUNCTION
2-1-1. Self-diagnosis Function
When problems occur while the unit is operating, the self-diagnosis 
function starts working, and displays on the LCD screen what to do.
Details of the self-diagnosis functions are provided in the Instruc-
tion manual.
2-1-2. Self-diagnosis Display
When problems occur while the unit is operating, the LCD screen 
shows a 4-digit display consisting of an alphabet and numbers, which 
blinks at 3.2 Hz. This 5-character display indicates the “repaired 
by:”, “block” in which the problem occurred, and “detailed code” 
of the problem.
0 0
3 2
C
Repaired by:
Refer to “2-1-3. Self-diagnosis Code Table”.
Indicates the appropriate
step to be taken.
E.g.
13 ....Format the “memory card”.
32 ....Turn on power again.
Block
Detailed Code
Blinks at 3.2 Hz
C : Corrected by customer
E : Corrected by service
engineer
LCD screen
DSC-W830
2-2
2-1-3. Self-diagnosis Code Table
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
C
1
3
0
1
The internal memory has experienced a me-
dia error.
Turn the power off and on again.
The internal memory has experienced a for-
mat error.
Format the internal memory.
Memory card is unformatted.
Format the memory card.
Memory card is broken.
Insert a new memory card.
Memory card type error
Insert a supported memory card.
The camera cannot read or write data on the 
memory card.
Turn the power off and on again, or taking out and inserting 
the memory card several times.
C
3
2
0
1
Trouble with hardware
Turn the power off and on again.
E
6
1
0
0
Difficult to adjust focus
(Cannot initialize focus)
Retry turn the power on by the power switch.
E
6
1
1
0
Zoom operations fault
(Cannot initialize zoom lens.)
Retry turn the power on by the power switch.
E
6
2
0
2
Abnormality of IC for steadyshot.
Turn the power off and on again.
E
6
2
1
0
Lens initializing failure.
Turn the power off and on again.
E
6
2
1
1
Lens overheating (PITCH).
Turn the power off and on again.
E
6
2
1
2
Lens overheating (YAW).
Turn the power off and on again.
E
6
2
2
0
Abnormality of thermistor.
Turn the power off and on again.
E
9
1
0
1
Abnormality when flash is being charged.
Checking of flash unit or replacement of flash unit. (Note)
E
9
4
0
0
Internal memory fault
Turn the power off and on again.
Note: After repair, be sure to perform “3-6. PROCESS AFTER FIXING FLASH ERROR”.
DSC-W830
3-1
3. SERVICE  NOTE
3-1.  PRECAUTION ON REPLACING THE SY-1035 BOARD
DESTINATION DATA
When you replace to a board for service, the written destination data of the board for service also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “Destination data write”.
RESTORE DATA
When you replace to a board for service, get the data from the former one.
Start the Adjust Manual in the Adjust Station and execute the “RESTORE DATA” to get the data. 
The data getting for this model is as follows.
• PRODUCT ID & USB SERIAL No.
• Hash data setting
• AWB standard data input & check, Color reproduction check
USB Serial No. and Product ID
The unit is shipped after an ID (USB Serial No.) unique to each unit and an ID (Product ID) unique to each model have been written.
These IDs have not been written in a new board for service, and therefore they must be entered after the board replacement.
After the board has been replaced with a board for service, start the Adjust Manual in the Adjust Station and execute the “PRODUCT ID & 
USB SERIAL No. INPUT” and enter these IDs.
Note: 
A newly entered Product ID is not always equal to the ID before board replacement. If the new ID differs from the previous ID, it may cause a difference 
from the ID registered by the customer.
DSC-W830
3-2
3-2.  NOTES FOR FLEXIBLE BOARD
Make sure that the conductive side of a flexible board does not have any stain or foreign materials.
Do not touch the conductive side of flexible boards with bare hands.
Plug in a flexible board straight, fully into the connector until it reaches the end inside. (Fig. 1, Fig. 2, Fig. 3)
OK 
(The flexible board was plugged in straight 
and completely)
NG 
(The flexible board was plugged in 
crooked.)
NG 
(The flexible board was not plugged in 
completely.)
Flexible
Board
Flexible
Board
Connector
Connector
Reference line
Flexible
Board
Connector
Connector
Flexible
Board
Reference line
Connector
Connector
Flexible
Board
Flexible
Board
Reference line
Fig. 1
Fig. 2
Fig. 3
When opening the connector's holder in direction A, do not open 
it with excessive force.
When closing the connector's holder, press it evenly while pushing 
a flexible board in direction B.
Holder
Connector
Flexible Board
A
A
Holder
Insulation side
Connector
Flexible Board
B
•  Make sure that the flat cable and flexible board are not cracked 
or bent at the contact end.
•  Do not apply excessive force to the gilded flexible board.
Cut and remove the part of gilt
which comes off at the point.
(Be careful or some
pieces of gilt may be left inside)
•  The proper way to disconnect a connector is to grab the con-
nector instead of the wires.  If you pull on the wires, they might 
be broken.
•  The proper way to connect a connector is to grab the connector 
instead of the wires.  If you push on the wires, they might be 
broken.
3-3.  DISCHARGING OF THE CHARGING CAPACITOR
The charging capacitor is charged up to the maximum 330 V potential.
There is a danger of electric shock by this high voltage when the capacitor is handled by hand. The electric shock is caused by the charged voltage 
which is kept without discharging when the main power of the unit is simply turned off. Therefore, the remaining voltage must be discharged.
Preparing the Short Jig
To preparing the short jig, a small clip is attached to each end of a resistor of 1 kΩ /1 W (1-215-869-11).
Wrap insulating tape fully around the leads of the resistor to prevent electrical shock.
Wrap insulating tape.
1 k
Ω/1 W
The changed portions from
Ver. 1.0 are shown in blue.
Ver. 1.1 2014.02
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