DOWNLOAD Sony DSC-W360 / DSC-W560 (serv.man2) Service Manual ↓ Size: 5.74 MB | Pages: 30 in PDF or view online for FREE

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Usually, the camera has been set so as to disable the data writing from the PC to the internal memory of the camera.
This setting must be changed temporarily when the data is to be written to the internal memory such as a case after the board replacement.
To change settings is enabled with using the writing enabler tool (Write Enable Tool) on the Adjust Manual is activating from the Adjust 
Station.

1)   Start the Adjust Manual from the Adjust Station.

2)   Click 

(Write Enable Tool) button.

3)   Click “Activate Write Enable Mode” button.

4)   Upon completion of the setting change, the following message will be displayed.

5)   Return the driver to the original one, and connect the PC to the camera (USB mode: Mass Storage).
6)   Write the data read out into the PC to the internal memory of the camera.
7)   Disconnect the PC from the camera, and turn off the camera.

Note: By turning off the camera, the write enable setting is reset.

When problems occur while the unit is operating, the LCD screen 
shows a 4-digit display consisting of an alphabet and numbers, 
whichblinks at 3.2 Hz. This 5-character display indicates the “re-
paired by:”, “block” in which the problem occurred, and “detailed 
code” of the problem.

When problems occur while the unit is operating, the self-diagnosis 
function starts working, and displays on the LCD screen what to 
do.
Details of the self-diagnosis functions are provided in the Instruc-
tion manual.

0 0

3 2

C

Repaired by:

Refer to “1-5-3. Self-diagnosis Code Tabl e”.

Indicates the appropriate

step to be taken.

E.g.
13 ....
32 ....Turn on power again.

Block

Detailed Code

Blinks at 3.2 Hz

C : Corrected by customer

E : Corrected by service

engineer

LCD screen

Format the memory card.

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Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

C

1

3

0

1

The internal memory has experienced a 
media error.

Turn the power off and on again.

The internal memory has experienced a 
format error.

Format the internal memory.

Memory card is unformatted.

Format the memory card.

Memory card is broken.

Insert a new memory card.

Memory card type error

Insert a supported memory card.

The camera cannot read or write data on 
the memory card.

Turn the power off and on again, or taking out and inserting the 
memory card several times.

C

3

2

0

1

Trouble with hardware

Turn the power off and on again.

E

6

1

0

0

Difficult to adjust focus
(Cannot initialize focus)

Retry turn the power on by the power switch. If it does not 
recover, check the focus reset sensor of lens block (pin e; of 
CN402 on the SY-241 board). If it is OK, check the focus motor 
drive IC (IC401 on the SY-241 board).

E

6

1

1

0

Zoom operations fault
(Cannot initialize zoom lens.)

Retry turn the power on by the power switch. Check the zoom 
reset sensor of lens block (pin 2 of CN402 on the SY-241 
board) when zooming is performed when the zoom button is 
operated. If it is OK, check the zoom motor drive IC (IC401 
on the SY-241 board).

E

6

2

0

2

Abnormality of IC for steadyshot.

Check or replacement of the IC for steadyshot (IC401 on the 
SY-241 board).

E

6

2

1

0

Lens initializing failure.

Check or replacement of the IC for steadyshot (IC401 on the 
SY-241 board).

E

6

2

1

1

Lens overheating (PITCH).

Check the HALL element (PITCH) of optical image stabilizer 
(pin qj, ql of CN402 on the SY-241 board). If it is OK, check 
PITCH angular velocity sensor (SE401 on the SY-241 board) 
peripheral circuits.

E

6

2

1

2

Lens overheating (YAW).

Check the HALL element (YAW) of optical image stabilizer 
(pin qf, qh of CN402 on the SY-241 board). If it is OK, check 
YAW angular velocity sensor (SE401 on the SY-241 board) 
peripheral circuits.

E

9

1

0

1

Abnormality when flash is being charged. Checking of flash unit or replacement of flash unit. (Note)

E

9

2

0

0

Non-standard battery is used.

Use the compatible battery only.

E

9

4

0

0

Internal memory fault

Inspect the internal memory (IC201 on the SY-241 board).

Note: After repair, be sure to perform “1-5. PROCESS AFTER FIXING FLASH ERROR”.

When “FLASH error” (Self-diagnosis Code E : 91 : 01) occurs, to prevent any abnormal situation caused by high voltage, setting of the flash 
is changed automatically to disabling charge and flash setting.
After fixing, this setting needs to be deactivated. Flash error code can be initialized by the operations on the HOME screen.

Initializes the setting to the default setting. 
Even if you execute this function, the images are retained.

1 MENU

t 

 (Settings) 

t   (Main Settings) t [Initialize] t [OK] t

z on the control button

·

Be sure not to turn off the camera while initializing.

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3

Peel off release papers of Barrier Tapes.

4

Install Ornamental Ring A and press it lightly.

Installation
1

Affix two Barrier Tapes to Barrier Assy.
Note: The tape must not be wrinkled.

2

With four claws fitted in position, install the Barrier Assy.

5

Remove Barrier Assy by disengaging four claws.

Ornamental Ring A

Barrier Assy

Barrier Tapes

Barrier Tape

Barrier Tape

A

Removal
1

Turn on the power switch and extend the lens.

2

Detach the battery.

3

Pour a solvent such as alcohol from two places A to the tweezers or a needle shown below into a gap of Ornamental Ring A.

4

Remove while turning the Ornamental Ring A right and left.

Solvent

Tweezers

Ornamental Ring A

Barrier Assy

Claws

Claws

Barrier Assy

Claws

Claws

Barrier
Lever

Hole

Removal
1

Remove four screws, and remove the Rear Mirror Plate.

2

Remove one screw.

3

Remove the four soldering, and remove the Optical Steping Motor (F1380).

1

Solder the four locations.

2

Install the Optical Steping Motor (F1380) with one screw.

3

Install the Rear Mirror Plate with the four screws in the order of nambers.

* Tightening torque = 0.049 

± 0.01N • m (0.5 ± 0.1kgf • cm)

* Tightening torque = 0.049 

± 0.01N • m (0.5 ± 0.1kgf • cm)

Optical Steping
Motor (F1380)

Optical Steping
Motor (F1380)

Screw

Solders

Screw

Solders

4

1

2

3

Screw

Screw

Screw

Screw

Rear Mirror Plate

Screw

Screw

Screw

Screw

Rear Mirror Plate

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Removal
1

Remove four screws, and remove the Rear Mirror Plate.

3

Peel off the FG Seal.

2

Remove the Naruto Gear Lubricated Assy and Warm B Lubricated Assy.

4

Remove two screws.

5

Remove the two soldering, and remove the DC Motor Worm A Assy.

4

Install the Naruto Gear Lubricated Assy and Warm B Lubricated Assy.

1

Solder the two locations.

2

Install the DC Motor Worm A Assy with two screws.

3

Put the FG Seal.

5

Install the Rear Mirror Pl ate with the four screws in the order o f nambers.

* Tightening torque = 0.049 

± 0.01N • m (0.5 ± 0.1kgf • cm)

* Tightening torque = 0.049 

± 0.01N • m (0.5 ± 0.1kgf • cm)

Screw

Screw

Screw

Screw

Rear Mirror Plate

Naruto Gear
Lubricated Assy

Warm B
Lubricated Assy

4

1

2

3

Screw

Screw

Screw

FG Seal

Screw

Screw

Screw

Rear Mirror Plate

Naruto Gear
Lubricated Assy

Warm B
Lubricated Assy

Solders

DC Motor Worm A Assy

Screw

Screw

FG Seal

Solders

DC Motor Worm A Assy

5

Remove the Naruto Gear Lubricated Assy.

Removal
1

Remove four screws, and remove the Rear Mirror Plate.

4

Disconnect the Iris Flexible Board from connector of 2 Frame Assy.

2

Remove the 3 Group Frame.

3

Remove the 3 Group Spring.

Screw

Screw

Screw

Screw

Rear Mirror Plate

Iris Flexible Board

Flexible Board
of 2 Frame Assy

3 Group Frame

3 Group
Spring

3 Group Frame

3 Group Spring

Warm B
Lubricated Assy

The changed portions from
Ver. 1.3 are shown in blue.