Sony DSC-P10 / DSC-P12 (serv.man3) Service Manual ▷ View online
88
Shooting still images/movies
The battery remaining
indicator is incorrect, or
sufficient battery
remaining indicator is
displayed but the power
runs out soon.
indicator is incorrect, or
sufficient battery
remaining indicator is
displayed but the power
runs out soon.
• You have used the camera for a long time in an
extremely hot or an extremely cold location.
• A deviation has occurred in the remaining
battery time.
• The battery pack is discharged.
• The battery pack is dead (page 110).
• The battery pack is dead (page 110).
—
p Fully discharge and then charge the battery pack so that the
battery remaining indicator functions correctly (page 11).
p Install a charged battery pack (page 10).
p Replace the battery pack with a new one.
p Replace the battery pack with a new one.
The battery pack runs
down too quickly.
down too quickly.
• You are shooting/viewing images in an
extremely cold location.
• The DC plug is dirty so the battery pack is not
charged enough.
• The battery pack is dead (page 110).
—
p Clean the pins of the AC Adaptor with a cotton swab, etc., and
charge the battery pack (page 10).
p Replace the battery pack with a new one.
You cannot turn on the
camera.
camera.
• The battery pack is not installed correctly.
• The AC Adaptor is disconnected.
• The battery pack is discharged.
• The battery pack is dead (page 110).
• The AC Adaptor is disconnected.
• The battery pack is discharged.
• The battery pack is dead (page 110).
p Install the battery pack correctly (page 10).
p Properly connect the AC Adaptor (page 13).
p Install a charged battery pack (page 10).
p Replace the battery pack with a new one.
p Properly connect the AC Adaptor (page 13).
p Install a charged battery pack (page 10).
p Replace the battery pack with a new one.
The power turns off
suddenly.
suddenly.
• If you do not operate the camera for about 90
seconds while the power is on, the camera turns
off automatically to prevent wearing down the
battery pack (when [Power Save] is [Off] after
three minutes) (page 14).
off automatically to prevent wearing down the
battery pack (when [Power Save] is [Off] after
three minutes) (page 14).
• The battery pack is discharged.
p Turn on the camera again (page 14) or use the AC Adaptor
(page 13).
p Install a charged battery pack (page 10).
Symptom
Cause
Solution
The LCD screen is not
turned on even when the
power is turned on.
turned on even when the
power is turned on.
• The power was turned off with the LCD screen
turned off the last time you used the camera.
p Turn on the LCD screen (page 28).
The subject is not visible
on the LCD screen.
on the LCD screen.
• The mode dial is set to
or SET UP.
p Set it to other modes (pages 21 and 68).
Symptom
Cause
Solution
89
Tr
oub
le
s
hoot
in
g
The image is out of focus.
• The subject is too close.
•
(Fireworks mode),
(Landscape mode)
or
(Twilight mode) is selected for the Scene
Selection function.
• The focus preset function is selected.
p Record in the macro recording mode. Make sure to position the
lens farther away from the subject than the shortest shooting
distance when shooting (page 24).
distance when shooting (page 24).
p Set it to other modes (page 55).
p Set to the auto focus mode (page 44).
Zoom does not work.
• The zoom feature cannot be used while shooting
movies (MPEG Movie).
—
Smart zoom does not
function.
function.
• You cannot use smart zoom while shooting a
movie (MPEG Movie).
• [Smart Zoom] is set to [Off] in the SET UP
settings.
• The LCD screen is turned off.
• The
• The
image size
is set to [5.0M] or [4.5M(3:2)]
(DSC-P10/P12), or [3.1M] or [2.8M (3:2)]
(DSC-P8).
(DSC-P8).
—
p Set [Smart Zoom] to [On] (pages 23 and 104).
p Turn on the LCD screen (page 28).
p Set
p Set
image size
to other settings except [5.0M] or [4.5M(3:2)]
(DSC-P10/P12), or [3.1M] and [2.8M (3:2)] (DSC-P8)
(page 18).
(page 18).
The image is too dark.
• You are shooting a subject with a light source
behind the subject.
• The brightness of the LCD screen is too low.
p Adjust the exposure (page 45).
p Adjust the brightness of the LCD screen (pages 39 and 105).
The image is too bright.
• You are shooting a spotlighted subject in a dark
location such as on a stage.
• The brightness of the LCD screen is too bright.
p Adjust the exposure (page 45).
p Adjust the brightness of the LCD screen (pages 39 and 105).
The image is
monochrome (black and
white).
monochrome (black and
white).
• [PFX] (P. Effect) is set to [B&W] (DSC-P8
only).
p Cancel the B&W mode (page 57).
Vertical streaks appear
when you are shooting a
very bright subject.
when you are shooting a
very bright subject.
• The smear phenomenon is occurring.
p This is not a malfunction.
Noise appears in the
image when you view the
LCD screen in a dark
place.
image when you view the
LCD screen in a dark
place.
• The camera is functioning to increase the
visibility of the LCD screen by temporarily
brightening the image under conditions of low
illumination.
brightening the image under conditions of low
illumination.
p There is no effect on the recorded image.
Symptom
Cause
Solution
90
Your camera cannot
record images.
record images.
• No “Memory Stick” has been inserted.
• The capacity of the “Memory Stick” is
• The capacity of the “Memory Stick” is
insufficient.
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
• You cannot record images while charging the
flash.
• The mode dial is set to SET UP or
.
p Insert a “Memory Stick” (page 17).
p Delete the images saved in the “Memory Stick” (pages 34 and
p Delete the images saved in the “Memory Stick” (pages 34 and
70), or format it (page 37).
p Change the “Memory Stick” (page 17).
p Set it to the recording position (page 108).
p Set it to the recording position (page 108).
—
p Set it to other modes.
The flash does not work.
• The mode dial is set to
, SET UP or
(MPEG Movie or Multi Burst).
• The flash is set to
(No flash).
•
(Fireworks mode) or
(Twilight mode)
is selected for the Scene Selection function.
•
(High-speed shutter mode),
(Beach
mode),
(Snow mode) or
(Landscape
mode) is selected for the Scene Selection
function.
function.
• [Mode] (REC Mode) is set to [Bracket] (DSC-
P10/P12 only), [Burst 3] (DSC-P10/P12) or
[Burst 2] (DSC-P8).
[Burst 2] (DSC-P8).
p Set it to other modes.
p Set the flash to auto (No indicator), (Forced flash) or
(Slow synchro) (page 26).
p Cancel the setting (page 55).
p Set the flash to (Forced flash) (page 26).
p Set it to other modes.
The macro function does
not work.
not work.
•
(Fireworks mode),
(Landscape mode)
or
(Twilight mode) is selected for the Scene
Selection function.
p Cancel the setting (page 55).
The eyes of the subject
come out red.
come out red.
—
p Set [Red Eye Reduction] in the SET UP settings to [On]
(page 27).
The date and time are
recorded incorrectly.
recorded incorrectly.
• The date and time are not set correctly.
p Set the correct date and time (page 15).
The F value and shutter
speed flash when you
press and hold the shutter
button halfway down.
speed flash when you
press and hold the shutter
button halfway down.
• The exposure is incorrect.
p Correct the exposure (page 45).
Symptom
Cause
Solution
SL
91
Tr
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Viewing images
Deleting/Editing Images
Symptom
Cause
Solution
Your camera cannot play
back images.
back images.
• The mode dial is not set to
.
• Your camera cannot play back image files
copied from the hard disk of your computer if the
folder/file name has been changed or the image
has been modified.
folder/file name has been changed or the image
has been modified.
• The camera is in USB mode.
p Set it to
(page 30).
—
p Cancel USB communication (page 79).
The image appears rough
right after playback starts.
right after playback starts.
—
p This is not a malfunction.
The image does not
appear on the TV screen.
appear on the TV screen.
• The video output signal setting of your camera in
the SET UP settings is incorrect.
• The connection is not correct.
p Change the setting (page 106).
p Check the connection (page 32).
The image cannot be
played back on a
computer.
played back on a
computer.
—
p See page 92.
Unknown beeps are heard
from the camera while
viewing a movie.
from the camera while
viewing a movie.
• These beeps are heard when the auto focus is
working.
p This is not a malfunction. Shoot the image using the focus preset
(page 44).
Symptom
Cause
Solution
Your camera cannot
delete an image.
delete an image.
• The image is protected.
• The write-protect switch on the “Memory Stick”
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
p Cancel the protection (page 63).
p Set it to the recording position (page 108).
p Set it to the recording position (page 108).
You have deleted an
image by mistake.
image by mistake.
• Once you have deleted an image, you cannot
restore it.
p Marking
-
(protect) will prevent you from deleting images by
mistake (page 63).
p We recommend that you set the “Memory Stick” write-protect
switch to the LOCK position to prevent accidental erasure
(page 108).
(page 108).
The resizing function
does not work.
does not work.
• You cannot resize movies (MPEG Movie), Clip
Motion and Multi Burst images.
—
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