DOWNLOAD Sony DSC-HX400 Service Manual ↓ Size: 7.46 MB | Pages: 50 in PDF or view online for FREE

Model
DSC-HX400
Pages
50
Size
7.46 MB
Type
PDF
Document
Service Manual
Brand
Device
Digital Camera
File
dsc-hx400.pdf
Date

Sony DSC-HX400 Service Manual ▷ View online

DSC-HX400/HX400V
2-2
2-1-3. Self-diagnosis Code Table
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block 
Function
Detailed 
Code
C
1  3 
0  1
Memory card is unformatted.
Format the memory card.
Memory card is broken.
Insert a new memory card.
Memory card type error
Insert a supported memory card.
The camera cannot read or write data on the memory 
card.
Turn the power off and on again, or taking out and 
inserting the memory card several times.
C
3  
2  0  
1 Trouble with hardware
Turn the power off and on again.
E
4  
1
0  
0
Abnormality of wireless LAN module or
host CPU.
Replace the SY-1034 board.
E
6  1 
0  0
Difficult to adjust focus
(Cannot initialize focus)
Retry turn the power on by the power switch.
E
6  
1
1  
0 Zoom operations fault (Cannot initialize zoom lens.)
Retry turn the power on by the power switch.
E
6  
1
3  
0
Reset position detection error on the stepper iris ini-
tializing.
Turn the power off and on again.
E
6  
2
0  
2 Abnormality of IC for steadyshot.
Turn the power off and on again.
E
6  
2
1  
0 Lens initializing failure.
Turn the power off and on again.
E
6  
2
1  
1 Lens overheating (PITCH).
Turn the power off and on again.
E
6  
2
1  
2 Lens overheating (YAW).
Turn the power off and on again.
E
6  
2
2  
0 Abnormality of thermistor.
Turn the power off and on again.
E
9  
1 0  
1 Abnormality when flash is being charged.
Checking of flash unit or replacement of flash unit. 
(Note)
E
9  
2 0  
0 Battery / Dry cell distinction defect
Turn the power off and on again.
E
9  
4 0  
0 Internal memory fault
Turn the power off and on again.
E
9  5 0  0 GPS 
hardware 
error
HX400V:
Turn the power off and on again.
E
9  
5 0  
1 Acceleration sensor hardware error
Turn the power off and on again.
E
9  
5 0  
2
Electronic compass hardware error (GPS hardware 
error)
Turn the power off and on again.
Note:  After repair, be sure to perform “3-5. PROCESS AFTER FIXING FLASH ERROR”.
DSC-HX400/HX400V
3-1
3. SERVICE  NOTE
3-1.  PRECAUTION ON REPLACING THE SY-1034 BOARD
DESTINATION DATA
When you replace to a board for service, the written destination data of the board for service also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATION DATA WRITE”.
RESTORE DATA
When you replace to the repairing board, get the data from the former one.
Start the Adjust Manual in the Adjust Station and perform “RESTORE DATA” to get the data. 
The data getting for this model is as follows.
•  PRODUCT ID & USB SERIAL No.
•  AWB adj
USB Serial No. and Product ID
The unit is shipped after an ID (USB Serial No.) unique to each unit and an ID (Product ID) unique to each model have been written.
These IDs have not been written in a new board for service, and therefore they must be entered after the board replacement.
After the board has been replaced with a board for service, start the Adjust Manual in the Adjust Station and execute the “PRODUCT ID & 
USB SERIAL No. INPUT” and enter these IDs.
Note: 
A newly entered Product ID is not always equal to the ID before board replacement. If the new ID differs from the previous ID, it may cause a difference 
from the ID registered by the customer.
Update of MAC Address
When a board that contains Wi-Fi has been replaced or when replacing a board that contains the main IC (CPU), the IC’s unique number (MAC 
address) must be reloaded.
Perform the following procedure to reload the IC’s unique number (MAC address).
Note:  Perform the following operations after all work has been done.
1.  Download the latest-version Adjust Manual.
2.  Install the downloaded Adjust Manual.
3.  Start the Adjust Manual, and execute “Wireless LAN Setting (MAC Address)” on the ADJUST tab.
4.  Perform the following operations for the unit to initialize of SSID/PW.
 
 → [  (Wireless)] → [SSID/PW Reset] → [OK]
Applicable parts
•  SY-1034 BOARD, COMPLETE (SERVICE)
Note:  The LOAD AND WRITE function in ADJUSTMENT DATA BACKUP on the DATA tab in the Adjust manual overwrites all data of the unit.
 
Therefore, the MAC address updated during the above procedure is also overwritten.
After the replacement and repair, the MAC address is changed, and thus the re-setting for connection devices is required. Accordingly, download 
the Flyer of WLAN Reset (Flyer of WLAN Reset_9834752[][].pdf) and print out it, and attach it to the set when returning the set to customer.
Angular Velocity Sensor
When you replace to the repairing board, write down the sensitivity displayed on the angular velocity sensor (SE7701).
Start the Adjust Manual in the Adjust Station and execute the “Angular velocity sensor sensitivity adj”.
P: PITCH sensor sensitivity
Y: YAW sensor sensitivity
Type A:
Type B:
Y P
Y P
SE7701
(PITCH/YAW)
SY-1034 BOARD (SIDE A)
Note: The sensor sensitivity of SE7701 of SY-1034 board is written only repair parts.
– ENGLISH –
DSC-HX400/HX400V
3-2
3-2.  NOTES FOR FLEXIBLE BOARD
Make sure that the conductive side of a flexible board does not have any stain or foreign materials.
Do not touch the conductive side of flexible boards with bare hands.
Plug in a flexible board straight, fully into the connector until it reaches the end inside. (Fig. 1, Fig. 2, Fig. 3)
OK 
(The flexible board was plugged in straight 
and completely)
NG 
(The flexible board was plugged in 
crooked.)
NG 
(The flexible board was not plugged in 
completely.)
Flexible
Board
Flexible
Board
Connector
Connector
Reference line
Flexible
Board
Connector
Connector
Flexible
Board
Reference line
Connector
Connector
Flexible
Board
Flexible
Board
Reference line
Fig. 1
Fig. 2
Fig. 3
When opening the connector's holder in direction A, do not open 
it with excessive force.
When closing the connector's holder, press it evenly while pushing 
a flexible board in direction B.
Holder
Connector
Flexible Board
A
A
Holder
Insulation side
Connector
Flexible Board
B
•  Make sure that the flat cable and flexible board are not cracked 
or bent at the contact end.
•  Do not apply excessive force to the gilded flexible board.
Cut and remove the part of gilt
which comes off at the point.
(Be careful or some
pieces of gilt may be left inside)
•  The proper way to disconnect a connector is to grab the con-
nector instead of the wires.  If you pull on the wires, they might 
be broken.
•  The proper way to connect a connector is to grab the connector 
instead of the wires.  If you push on the wires, they might be 
broken.
– ENGLISH –
3-3.  DISCHARGING OF THE FLASH CAPACITOR
The charging capacitor for the flash has been charged at high voltage.
Therefore, there is a possibility of an electric shock if you directly handle this capacitor.
The high-voltage charge will not be discharged by simply turning off the unit’s power.
Make sure any remaining voltage is discharged by short-circuiting the flash capacitor with a Short Jig.
Preparing the Short Jig
Make a Short Jig by connecting a small clip to each lead of a resistor with a rated value of approximately 1 kΩ /1 W.
In order to prevent an electric shock, wrap insulating tape completely around the resistor and its leads.
Resistor with a rated value of approximately 
1 k
Ω/1 W (Part No. 1-215-869-11).
Wrap insulating tape completely 
around the resistor and its leads.
Small clip
Small clip
DSC-HX400/HX400V
3-3
3-4.  CHECKING THE Wi-Fi FUNCTION
Perform the following procedure to check the Wi-Fi function.
Required equipment: Windows personal computer with Wi-Fi interface
1.  Turn on the power of the unit.
2. Press   (Playback) to enter playback mode.
3.   Select 
 →   → [Send to Smartphone] → [Select on This Device] → [This Image].
4.   When preparation for Wi-Fi has been completed, the following screen opens and a password for Wi-Fi connection is displayed.
Send to Smartphone
Enter
SSID DIRECT-XXXX:DSC-XXXX
Password XXXXXXXX
Device Name DSC-XXXX
Wi-Fi
Operate smartphone to connect to
this device via Wi-Fi.
Cancel
5.  Confirm on the personal computer that the unit is detected as a connectable wireless network.
6.  To further confirm that the unit is connectable, connect the unit to the personal computer and double-click the “current connection” from 
the icon displayed on the notice field, make sure that the unit is displayed in the Wireless internet access column.
DIRECT-xxxx:xxxxxxx
– ENGLISH –
Page of 50
Display

Click on the first or last page to see other DSC-HX400 service manuals if exist.