Sony DSC-HX400 / DSC-HX400V Service Manual ▷ View online
DSC-HX400/HX400V
1-10
901
902
903
904
905
906
907
908
Ref. No.
Part No.
Description
901 1-489-282-12
AC
Adaptor
AC-UB10C
(BR)
901
1-490-429-21
AC Adaptor AC-UB10C/UB10D (US, CND)
901
1-490-429-31
AC Adaptor AC-UB10C/UB10D (CH)
901
1-490-429-51
AC Adaptor AC-UB10C/UB10D (J)
901
1-490-429-61
AC Adaptor AC-UB10C/UB10D (EXCEPT CH, US,
CND, J
, BR, IND
)
901 1-490-498-63
AC
Adaptor
AC-UB10C
(IND)
902
1-837-421-13
Power Cord (mains lead) (UK, E (Saudi), HK)
902
1-837-424-11
Power Cord (mains lead) (TW)
902
1-837-427-11
Power Cord (mains lead) (AEP, RU, E
(EXCEPT Saudi))
902
1-837-428-12
Power Cord (mains lead) (KR)
902
1-837-429-11
Power Cord (mains lead) (AUS)
902
1-837-801-12
Power Cord (mains lead) (BR)
902
1-848-142-11
Power Cord (mains lead) (IND)
903
1-569-008-12
Conversion (2P) Adaptor (E: NTSC)
904
1-846-615-12
Micro USB Cable
905
4-167-334-31 Shoulder
Strap
906
X-2586-766-1 Lens
Cap
907
4-438-734-02 Shoe
Cap
* 908
4-530-689-01
Instruction Manual (JAPANESE)
* 908
4-530-689-11
Instruction Manual (SIMPLIFIED CHINESE)
1-3. ACCESSORIES
Ref. No.
Part No.
Description
8-022-359-00
Rechargeable Battery Pack NP-BX1/J (J)
8-022-359-31
Rechargeable Battery Pack NP-BX1/UC (US, CND)
8-022-359-50
Rechargeable Battery Pack NP-BX1/CE (EXCEPT CH,
US, CND, J)
8-022-359-71
Rechargeable Battery Pack NP-BX1/CN (CH)
Ref. No.
Part No.
Description
* 908
4-530-690-11
Instruction Manual (ENGLISH)
* 908
4-530-690-21
Instruction Manual (ENGLISH, SPANISH)
* 908
4-530-690-31
Instruction Manual (ENGLISH, FRENCH)
* 908
4-530-690-41
Instruction Manual (ENGLISH, RUSSIAN,
UKRAINIAN)
* 908
4-530-690-51
Instruction Manual (ENGLISH, FRENCH, ITALIAN,
SPANISH, PORTUGUESE, GERMAN, DUTCH,
POLISH, CZECH, HUNGARIAN, SLOVAK,
SWEDISH, FINNISH, NORWEGIAN, DANISH)
* 908
4-530-690-61
Instruction Manual (ENGLISH, TRADITIONAL
CHINESE, SIMPLIFIED CHINESE, INDONESIAN,
THAI, ARABIC, PERSIAN, TURKISH)
* 908
4-530-690-71
Instruction Manual (ENGLISH, SPANISH,
BRAZILIAN PORTUGUESE)
* 908
4-530-690-81
Instruction Manual (ENGLISH, TRADITIONAL
CHINESE, SIMPLIFIED CHINESE, INDONESIAN,
ARABIC, PERSIAN)
* 908
4-530-690-91
Instruction Manual (ENGLISH, TRADITIONAL
CHINESE, SIMPLIFIED CHINESE)
* 908
4-530-691-11
Instruction Manual (KOREAN)
* 908
4-530-691-21
Instruction Manual (ENGLISH, TRADITIONAL
CHINESE)
* 908
4-530-691-31
Instruction Manual (ENGLISH, ARABIC, PERSIAN)
The changed portions from
Ver. 1.0 are shown in blue.
Ver. 1.0 are shown in blue.
Ver. 1.1 2015.07
DSC-HX400/HX400V
2-1
2-1. SELF-DIAGNOSIS FUNCTION
2-1-1. Self-diagnosis Function
When problems occur while the unit is operating, the self-diagnosis
function starts working, and displays on the LCD screen what to do.
This function consists of two display; self-diagnosis display and ser-
vice mode display. Details of the self-diagnosis functions are provided
in the Instruction manual.
function starts working, and displays on the LCD screen what to do.
This function consists of two display; self-diagnosis display and ser-
vice mode display. Details of the self-diagnosis functions are provided
in the Instruction manual.
2-1-2. Self-diagnosis Display
When problems occur while the unit is operating, the LCD screen
shows a 4-digit display consisting of an alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “re-
paired by:”, “block” in which the problem occurred, and “detailed
code” of the problem.
shows a 4-digit display consisting of an alphabet and numbers,
which blinks at 3.2 Hz. This 5-character display indicates the “re-
paired by:”, “block” in which the problem occurred, and “detailed
code” of the problem.
2. TROUBLE SHOOTING
0 0
3 2
C
Repaired by:
Refer to “2-1-3. Self-diagnosis Code Tabl e”.
Indicates the appropriate
step to be taken.
E.g.
13 ....
32 ....Turn on power again.
13 ....
32 ....Turn on power again.
Block
Detailed Code
Blinks at 3.2 Hz
C : Corrected by customer
E : Corrected by service
engineer
Format the “memory card”.
LCD screen
DSC-HX400/HX400V
2-2
2-1-3. Self-diagnosis Code Table
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
C
1 3
0 1
Memory card is unformatted.
Format the memory card.
Memory card is broken.
Insert a new memory card.
Memory card type error
Insert a supported memory card.
The camera cannot read or write data on the memory
card.
card.
Turn the power off and on again, or taking out and
inserting the memory card several times.
inserting the memory card several times.
C
3
2 0
1 Trouble with hardware
Turn the power off and on again.
E
4
1
0
0
Abnormality of wireless LAN module or
host CPU.
host CPU.
Replace the SY-1034 board.
E
6 1
0 0
Difficult to adjust focus
(Cannot initialize focus)
(Cannot initialize focus)
Retry turn the power on by the power switch.
E
6
1
1
0 Zoom operations fault (Cannot initialize zoom lens.)
Retry turn the power on by the power switch.
E
6
1
3
0
Reset position detection error on the stepper iris ini-
tializing.
tializing.
Turn the power off and on again.
E
6
2
0
2 Abnormality of IC for steadyshot.
Turn the power off and on again.
E
6
2
1
0 Lens initializing failure.
Turn the power off and on again.
E
6
2
1
1 Lens overheating (PITCH).
Turn the power off and on again.
E
6
2
1
2 Lens overheating (YAW).
Turn the power off and on again.
E
6
2
2
0 Abnormality of thermistor.
Turn the power off and on again.
E
9
1 0
1 Abnormality when flash is being charged.
Checking of flash unit or replacement of flash unit.
(Note)
(Note)
E
9
2 0
0 Battery / Dry cell distinction defect
Turn the power off and on again.
E
9
4 0
0 Internal memory fault
Turn the power off and on again.
E
9 5 0 0 GPS
hardware
error
HX400V:
Turn the power off and on again.
Turn the power off and on again.
E
9
5 0
1 Acceleration sensor hardware error
Turn the power off and on again.
E
9
5 0
2
Electronic compass hardware error (GPS hardware
error)
error)
Turn the power off and on again.
Note: After repair, be sure to perform “3-5. PROCESS AFTER FIXING FLASH ERROR”.
DSC-HX400/HX400V
3-1
3. SERVICE NOTE
3-1. PRECAUTION ON REPLACING THE SY-1034 BOARD
DESTINATION DATA
When you replace to a board for service, the written destination data of the board for service also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATION DATA WRITE”.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATION DATA WRITE”.
RESTORE DATA
When you replace to the repairing board, get the data from the former one.
Start the Adjust Manual in the Adjust Station and perform “RESTORE DATA” to get the data.
The data getting for this model is as follows.
• PRODUCT ID & USB SERIAL No.
• AWB adj
Start the Adjust Manual in the Adjust Station and perform “RESTORE DATA” to get the data.
The data getting for this model is as follows.
• PRODUCT ID & USB SERIAL No.
• AWB adj
USB Serial No. and Product ID
The unit is shipped after an ID (USB Serial No.) unique to each unit and an ID (Product ID) unique to each model have been written.
These IDs have not been written in a new board for service, and therefore they must be entered after the board replacement.
After the board has been replaced with a board for service, start the Adjust Manual in the Adjust Station and execute the “PRODUCT ID &
USB SERIAL No. INPUT” and enter these IDs.
These IDs have not been written in a new board for service, and therefore they must be entered after the board replacement.
After the board has been replaced with a board for service, start the Adjust Manual in the Adjust Station and execute the “PRODUCT ID &
USB SERIAL No. INPUT” and enter these IDs.
Note:
A newly entered Product ID is not always equal to the ID before board replacement. If the new ID differs from the previous ID, it may cause a difference
from the ID registered by the customer.
from the ID registered by the customer.
Update of MAC Address
When a board that contains Wi-Fi has been replaced or when replacing a board that contains the main IC (CPU), the IC’s unique number (MAC
address) must be reloaded.
Perform the following procedure to reload the IC’s unique number (MAC address).
address) must be reloaded.
Perform the following procedure to reload the IC’s unique number (MAC address).
Note: Perform the following operations after all work has been done.
1. Download the latest-version Adjust Manual.
2. Install the downloaded Adjust Manual.
3. Start the Adjust Manual, and execute “Wireless LAN Setting (MAC Address)” on the ADJUST tab.
4. Perform the following operations for the unit to initialize of SSID/PW.
2. Install the downloaded Adjust Manual.
3. Start the Adjust Manual, and execute “Wireless LAN Setting (MAC Address)” on the ADJUST tab.
4. Perform the following operations for the unit to initialize of SSID/PW.
→ [ (Wireless)] → [SSID/PW Reset] → [OK]
Applicable parts
• SY-1034 BOARD, COMPLETE (SERVICE)
• SY-1034 BOARD, COMPLETE (SERVICE)
Note: The LOAD AND WRITE function in ADJUSTMENT DATA BACKUP on the DATA tab in the Adjust manual overwrites all data of the unit.
Therefore, the MAC address updated during the above procedure is also overwritten.
After the replacement and repair, the MAC address is changed, and thus the re-setting for connection devices is required. Accordingly, download
the Flyer of WLAN Reset (Flyer of WLAN Reset_9834752[][].pdf) and print out it, and attach it to the set when returning the set to customer.
the Flyer of WLAN Reset (Flyer of WLAN Reset_9834752[][].pdf) and print out it, and attach it to the set when returning the set to customer.
Angular Velocity Sensor
When you replace to the repairing board, write down the sensitivity displayed on the angular velocity sensor (SE7701).
Start the Adjust Manual in the Adjust Station and execute the “Angular velocity sensor sensitivity adj”.
Start the Adjust Manual in the Adjust Station and execute the “Angular velocity sensor sensitivity adj”.
P: PITCH sensor sensitivity
Y: YAW sensor sensitivity
Type A:
Type B:
Y P
Y P
SE7701
(PITCH/YAW)
SY-1034 BOARD (SIDE A)
Note: The sensor sensitivity of SE7701 of SY-1034 board is written only repair parts.
– ENGLISH –
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