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Model
STR-DH550 STR-DH750
Pages
80
Size
5.92 MB
Type
PDF
Document
Service Manual
Brand
Device
Audio
File
str-dh550-str-dh750.pdf
Date

Sony STR-DH550 / STR-DH750 Service Manual ▷ View online

STR-DH550/DH750
10
SECTION  3
TEST  MODE
TUNER  AM  STEP  CHANGE  MODE
(US and Canadian models only)
Either the 9 kHz step or 10 kHz step can be selected for the AM 
channel step.
Procedure:
1.  Press the [
?/1
] button to turn on the main power.
2.  Turn the [INPUT SELECTOR] knob to select the “AM TUNER”.
3.  Press the [?/1] button to turn off the main power.
4.  While pressing the [TUNING MODE] button, press the [?/1] 
button to turn on the main power.
5.  Either the message “10K Step” or “9K Step” appears.
6.  Repeat step (4) to select desired step.
VACUUM  FLOURESCENT  DISPLAY  TEST  MODE
All fl ourescent segments are tested.
When this test is activated, all segments light on at the same time, 
then each segment lights on one after another.
Procedure:
While pressing [SPEAKERS] and [DIMMER] buttons simultane-
ously, press the [
?
/
1
] button to turn on the main power.
1.  ALL segments light on.
2.  Press the [DISPLAY] button to confi rm display as below.
3.  Press the [DISPLAY] button to confi rm display as below.
4.  Press the [DISPLAY] button, all segments light off.
SOUND  FIELD  CLEAR  MODE
The preset sound fi eld is cleared when this mode is activated.
Use this mode before returning the product to clients upon com-
pletion of repair.
Procedure:
1.  While pressing [MUSIC] button, press the [
?/1
] button to 
turn on the main power.
2.  The message “S.F. CLEAR” appears for a moment and 
initialization is performed.
SOFTWARE  VERSION  DISPLAY  MODE
The software version is displayed.
Procedure:
1.  While pressing [A.F.D./2CH] and [PURE DIRECT] buttons 
simultaneously, press the [
?
/
1
] button to turn on the main 
power.
2.  The message “H55 XXX” or “H75 XXX” appears.
 XXX: 
Area 
display
 
Each time the [DISPLAY] button is pressed, “SYS. vX.XX”,
 
“MAIN  vX.XX”, “VIDEO vX.XX”, “OSD vX.XX” and 
“SFLASHvX.XX” appear in this order, and returns to the 
“H55 XXX” or “H75 XXX” display.
 
X.XX: Software version
KEY  CHECK  MODE
Each button can be checked.
Procedure:
1.  While pressing [SPEAKERS] and [PURE DIRECT] buttons 
simultaneously, press the [
?/1
] button to turn on the main 
power.
2.  The message “REST 12” appears.
 
Every pressing of any button other than the [
?/1
] counts 
down the buttons.
3.  The buttons which are already counted once are not counted 
again.
4.  When all buttons are pressed, “REST 00” appears.
SWAP  ALL  MODE
The signal will be swap to all channels so that all speakers will 
have sound output.
Procedure:
1.  While pressing [PURE DIRECT] and [MOVIE] buttons 
simultaneously, press the [
?
/
1
] button to turn on the main 
power.
2.  “SWAP MODE” appears.
INITIALIZE  MODE
All preset contents are cleared when this mode is activated. Use 
this mode before returning the product to clients upon completion 
of repair.
(a) SHIPMENT MODE
Procedure:
1.  While pressing [A.F.D./2CH] and [DIMMER] buttons 
simultaneously, press the [
?
/
1
] button to turn on the main 
power.
2.  The message “CLEARING” appears and the memories are 
reset to the default values.
3.  When done, the message “CLEARED *” appears, the set will 
power off.
(b)  ALL CLEAR INITIALIZE
Procedure:
1.  While pressing [A.F.D./2CH] and [DISPLAY] buttons, press 
the [
?
/
1
] button to turn on the main power.
2.  The message “CLEARING” appears and the memories are 
reset to the default values.
3.  When done, the message “CLEARED *” appears, the set will 
power on.
(c) USER INITIALIZE
Procedure:
1.  Hold the [
?
/
1
] button for 5 seconds.
2.  The message “CLEARING” appears on the display.
3.  After few seconds, “CLEARED *” appears.
PROTECTOR  AUTO  OFF
To disable auto off after protector occur.
Procedure:
1.  While pressing [DISPLAY] and [MOVIE] buttons simultane-
ously, press the [
?
/
1
] button to turn on the main power.
2.  “PROTEVER” appears and switch on the set.
DCAC  TEST  MODE
To test audio output from mic input and speakers.
Procedure:
1.  While pressing [MUSIC] and [DIMMER] buttons simultane-
ously, press the [
?
/
1
] button to turn on the main power.
2.  The message “MIC” appears.
 
MIC: mode that output audio from mic input
USB ARC MEM D.R.C.
True HD
PL EQ DTS-HD ST D.C.A.C. SLEEP
OPT BT
COAX
HDMI
SP A B
USB ARC MEM
D.R.C.
True HD
PL
EQ
DTS-HD
ST
D.C.A.C.
SLEEP
OPT BT
COAX
HDMI
SP 
B
k
USB
 ARC
MEM
D.R.C.
True HD
PL
EQ
DTS-HD
ST
D.C.A.C.
SLEEP
OPT 
BT
COAX
HDMI
SP 
B
dB
MHz
k Hz
STR-DH550/DH750
11
HISTORY  MODE
The state that the set is used is memorized.
Procedure:
1.  While pressing [TUNING MODE] and [DISPLAY] buttons si-
multaneously, press the [
?/1
] button to turn on the power and 
“HISTORY” is displayed.
2.  Each time the [ 
M ] [ m ] key of remote commander is pressed,
 
the item is switched in order as follows.
Items
Display
  Protector Count
 C  O  U  N  T   
 
x
 
Total 
Power 
ON 
time  
T x x x x x H x x M
 
Main 
Power 
On
 
x x x x x H x x M
 
Protector 
type
 
P R O T   x x x x 
  Sound Field
 S  N  D   
F  I 
E  L 
 
Function
 
  F  U N C T  I  O N 
  Input Mode
 I 
N  P   
M  O  D  E   
 
Digital 
Select
 
D I  G   S E L  E C T
 Stream
 S  T  R  E  A  M  I 
N  F  O
 Channel Config
 
O N F   x x x x x
 
Headphone
 
H E A  D P H   x  x  x
 
Volume
 
V O L _   x x    
 
Muting
 
M U T  I  N G _  x  x 
 
Bass
 
   x 
x
 
Treble
 
   x 
x
 
Front 
Level
 
F     x x x /  x x x
 
Center 
Level
 
    x x x /  x x x
 
Surround 
Level
 
S     x x x /  x x x
  Surround Back Level
  (Only for STR-DH750)
 
B     x x x /  x x x
  Front Height Level
  (Only for STR-DH750)
 
    x x x /  x x x
 
Temperature
 
    
 
Total 
Power 
On 
 
T x x x x x H x x M
 
Main 
Power 
On
 
x x x x x H x x M
  Power On Count
 R  E  B  O  X  _ 
 
USB  UPDATE  TEST  MODE
To update micontroller software through USB.
Procedure:
1.  Plug in USB device in power off condition.
2.  While pressing [TUNING MODE] and [PURE DIRECT] 
buttons simultaneously, press the [?/1] button to turn on the 
main power.
3.  The message “UPDATING” appears.
4.  If the updating progress succeeds, the message “COMPLETE” 
appears.
5.  If the updating progress fails, the message “ERROR” appears.
USB  UPDATE  VERSION  MODE
Function that displays the version number of all firmware to 
check whether USB Update Test is necessary or not.
Procedure:
1.  While pressing [TUNING MODE] and [DIMMER] buttons, 
press the [?/1] button to turn on the main power.
2.  The message “VER X.XXX” is displayed. “X.XXX” is 
calculated by adding all fi rmware version.
 Example:
 
(MCU ver. + VIDEO ver. + DSP ver. + OSD ver. + 6)/10 =
 
USB Update version
 
MCU = 1.01, VIDEO = 1.04, DSP = 1.02, OSD = 1.03
 
 
(1.01 + 1.04 + 1.02 + 1.03 + 6)/10 = 1.010
 
1.010 = X.XXX
STR-DH550/DH750
12
FIX  MODEL  AND  DESTINATION  MODE
This mode is to fix the set for model & destination.
When turning on the set, the message below appears if the setting 
is not fixed with its model or destination or both (model & destina-
tion).
Items
Display
  MODEL & AREA NOT
  FIX
 
M D. D S T. U N F  I  X
  MODEL NOT FIX
 M  O  D  E  L.  U  N  F  I 
X
 AREA/DESTINATION
 NOT FIX
 
D E S T.   U N F I  X
Procedure:
1.  Press the [?/1] button to turn on the main power.
2.  While pressing [DISPLAY] button, press and release the 
[A.F.D./2CH], [MOVIE], [MUSIC] button in order, the 
message “SPECIALIZE” appears.
3.  Press the [ 
M ] or [ m ] key of the remote commander, the 
message “<SPECIAL>” appears.
4.  Press the [
] key of the remote commander to enter the 
Special Menu List.
5.  Each time the [ 
M ] or [ m ] key of the remote commander is 
pressed, the item is switched in order as follows.
Items
Display
 
MODEL 
setting
 
    
  DESTINATION setting  D  E  S  T  I 
N  Y   
 
 MODEL & 
 DESTINATION check
 
M O D E L  + D E S T
 
SYSTEM 
VERSION
 
S Y S   v  X. X X X 
  MAIN VERSION
 M  A  I 
N   
 
v  X.  X  X
  VIDEO VERSION
 V  I 
D  E  O   
v  X.  X  X
  OSD VERSION
 O  S  D   
 
v  X.  X  X
  DSP SFLASH1 VER 
 S  F  L  A  S  H  v  X.  X  X
6.  Go to MODEL setting and press the [
] key of remote 
commander.
7.  Either one of the message as below appears.
Items
Display
 Model not fix 
yet
 
M O D E L. U N F  I  X
 Model STR-H55 fix
 
H 5 5   f  i  x    
 Model STR-H75 fix
 
H 7 5   f  i  x    
8.  Press the [ 
M ] or [ m ] key of remote commander to set model 
info as “H55 fi x” or “H75 fi x” if message “MODEL UNFIX” 
appears.
9.  Press the [
] key of remote commander to select the model.
10. The message “MODEL” appears.
11.  Go to DESTINATION setting and press the [
] key of 
remote commander.
12. Either one of the display below appears according to the 
destination of the set.
Items
Display
 Destination
 
D E S T   U N F I  X
 Destination  UCA 
fix  
 f i x 
  
 Destination  J 
fix  
   f i x 
  
 Destination  TW/SA2 fix  
  f i x 
  
 Destination  SP/CN fix  
  f i x 
  
 Destination  KR 
fix  
  f i x 
  
 Destination  E2/E3  fix  
 f i x 
  
  Destination CEL 
fix  
 f i x 
  
  Destination AU 
fix  
  f i x 
  
  Destination E12 
fix  
E 1 2   f  i  x    
  Destination E51 
fix  
E 5 1   f  i  x    
  Destination BR 
fix  
  f i x 
  
  Destination AR 
fix  
  f i x 
  
  Destination MX 
fix  
  f i x 
  
13. Press the [ 
M ] or [ m ] key of remote commander to set 
destination info if message “DEST UNFIX” appears.
14. Press the [
] key of remote commander to select the 
destination.
15. The message “DESTINY” appear.
16. Go to MODEL & DESTINATION check and press the [
key of remote commander.
17. Either one of the message as below appears.
Items
Display
  MODEL & AREA NOT FIX M D. D S T. U N F
I
X
  MODEL NOT FIX
M O D E L. U N F
I
X
  DESTINATION NOT FIX
D E S T.
U N F
I
X
 STR-H55
H 5
5
x
x
x
 STR-H75
H 7
5
x
x
x
 xxx: 
Area 
display
18. Repeat step (6) onwards if message “MD.DST.UNFIX” 
appears.
19. Repeat step (6) until step (10) and continue with step (16) 
onwards if message “MODEL.UNFIX” appears.
20. Repeat step (13) onwards if message “DEST. UNFIX” 
appears.
21. Set need to be reset and updated again if the message 
appeared incorrectly.
22. Press the [ 
M ] or [ m ] key of remote commander goes to “MD.
DST.UNFIX”.
23. Press the [
] key of remote commander.
24. The set will power off and then power on by itself.
25. Start the setting again from step (1) onwards.
26. Perform SHIPMENT MODE if the message appears correctly.
27. The set will be power off itself and can be used as normal by 
pressing [?/1] button.
Ver. 1.1
STR-DH550/DH750
13
FM  AUTO  STOP  CHECK
Procedure:
1.  Turn on the set.
2.  Input the following signal from Signal Generator to FM 
antenna input directly.
* Carrier Frequency: A=87.5 MHz, B=98 MHz, C=108 MHz
Deviation 
: 75 kHz
Modulation  : 1 kHz
ANT input 
: 35 dBu (EMF)
Note: 
Use 75 ohm “coaxial cable” to connect SG and the set. 
   
You cannot use video cable for checking.
   
Please use SG whose output impedance is 75 ohm.
3.  Set to FM tuner function and scan the input FM signal with 
automatic scanning.
4. Confi rm that input Frequency of A, B and C are detected and 
automatic scanning stops.
The stop of automatic scanning means “The station signal is 
received in good condition.”
SECTION  4
FM  TUNER  CHECK
generator
OUT (75 
Ω)
set
MHL  VBUS  TEST  MODE
To display MHL VBUS status
Procedure:
1.  Press the [
?
/
1
] button to turn on the main power.
2.  While pressing [DISPLAY] button, press and release the 
[MUSIC], [MOVIE], [A.F.D./2CH] button in order, the 
message “VBUS STAT” appears.
3.  Press the [
] key of the remote commander to check the 
items.
Items
Display
 No Error
N O
E R O R
 Current Limited
C U R
L
I
M
I
T D
 Current Stopped
C U R
S T O P P D
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