Sony NW-ZX100 / NW-ZX100HN Service Manual ▷ View online
SERVICE MANUAL
Sony Video & Sound Products Inc.
Published by Sony Techno Create Corporation
SPECIFICATIONS
Display
Size/resolution
3.0-inch (7.6 cm), WQVGA (400 × 240 Pixels)
Panel type
TFT color display with white LED-backlight
Interface
USB
Hi-Speed USB (USB 2.0 compliant)
Headphone
Stereo mini-jack
WM-PORT
WM-PORT (multiple connecting terminal): 22 pins
External memory
microSD
microSDHC
microSDXC
Bluetooth
Bluetooth Specifications
Communication system: Bluetooth specification version 3.0
Frequency band: 2.4 GHz band (2.4000 GHz - 2.4835 GHz)
Modulation method: FHSS
Compatible Bluetooth profiles (*1)
A2DP (Advanced Audio Distribution Profile)
AVRCP (Audio Video Remote Control Profile)
OPP (Object Push Profile)
Supported Codec (*2): SBC (*3), aptX, LDAC
Output (headphones)
Frequency response
20 Hz to 40,000 Hz (when playing data file, single signal measurement)
Noise canceling system
Digital Noise canceling
Select NC Environment: Full-auto AINC, Bus/Train, Airplane, Office
Power Source
Built-in Rechargeable lithium-ion Battery
USB power (from a computer via a USB connector of the player)
Charging Time
USB-based charging
Approx. 5 hours
Operating temperature
5 °C to 35 °C (41 ºF to 95 ºF)
Dimensions
w/h/d, projecting parts not included
53.8 mm × 119.5 mm × 14.8 mm (2 1/8 inches x 4 3/4 inches x 19/32 inches)
w/h/d
54.4 mm × 120.1 mm × 15.4 mm (2 1/4 inches x 4 3/4 inches x 5/8 inches)
Mass
145 g (5.2 oz)
Capacity
Capacity
NW-ZX100: 128 GB
NW-ZX100HN: 128 GB
(*1)
Bluetooth profiles are standardized according to the purpose of the Bluetooth device.
(*2)
Codec indicates the audio signal compression and conversion format.
(*3)
SBC stands for Subband Codec.
Battery life
The values shown below are the approximate battery life when content is played
continuously at the default settings.
Music
MP3 128 kbps
Noise Cancel ON: Approx. 60 Hrs
Noise Cancel OFF: Approx. 70 Hrs
AAC 256 kbps
Noise Cancel ON: Approx. 55 Hrs
Noise Cancel OFF: Approx. 65 Hrs
FLAC 96 kHz/24 bit
Noise Cancel ON: Approx. 50 Hrs
Noise Cancel OFF: Approx. 55 Hrs
FLAC 192 kHz/24 bit
Noise Cancel ON: Approx. 40 Hrs
Noise Cancel OFF: Approx. 45 Hrs
DSD 2.8224 MHz/1 bit
Noise Cancel ON: Approx. 29 Hrs
Noise Cancel OFF: Approx. 31 Hrs
DSD 5.6448 MHz/1 bit
Noise Cancel ON: Approx. 24 Hrs
Noise Cancel OFF: Approx. 26 Hrs
Bluetooth
MP3 128 kbps
SBC (Connection): Approx. 45 Hrs
FLAC 96 kHz/24 bit
LDAC (Standard): Approx. 28 Hrs
Note
Even if the player is turned off for an extended period, a small amount of battery power is still consumed.
Battery life may vary depending on volume setting, conditions of use and ambient temperature.
When [Brightness] is set to [5], the battery life is about 40 % shorter than when it is set to [3].
When more than one of the sound quality settings is enabled, the battery life is about 50 % shorter than when
all sound quality settings are disabled.
The battery life for continuous playback via a Bluetooth connection may become 40 % to 70 % shorter
depending on the content format or the settings of the connected device.
DIGITAL MUSIC PLAYER
9-896-212-02
2015J33-1
©
2015.10
AEP Model
UK Model
NW-ZX100HN
E Model
Australian Model
Chinese Model
Tourist Model
NW-ZX100
Ver. 1.1 2015.10
Note:
Be sure to keep your PC used for service and
checking of this unit always updated with the
latest version of your anti-virus software.
In case a virus affected unit was found during
service, contact your Service Headquarters.
Be sure to keep your PC used for service and
checking of this unit always updated with the
latest version of your anti-virus software.
In case a virus affected unit was found during
service, contact your Service Headquarters.
– Continued on next page –
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
NW-ZX100/ZX100HN
• NW-ZX100 is not supplied headphones.
• NW-ZX100HN (Russian model) is supplied Headphones (MDR-NW750N).
• NW-ZX100HN (AEP, UK models) is supplied Headphones (MDR-NW750NE).
• “WALKMAN” name of NW-ZX100HN is NW-ZX100.
• NW-ZX100HN (Russian model) is supplied Headphones (MDR-NW750N).
• NW-ZX100HN (AEP, UK models) is supplied Headphones (MDR-NW750NE).
• “WALKMAN” name of NW-ZX100HN is NW-ZX100.
NW-ZX100/ZX100HN
2
Maximum recordable number of songs and time (Approx.)
The approximate times are based on the case in which you transfer or record only 4 minute songs.
Number
NW-ZX100 (128 GB)
MP3 128 kbps: Approx. 20,000 songs
AAC 256 kbps: Approx. 15,700 songs
FLAC 44.1 kHz/16 bit: Approx. 2,860 songs
FLAC 192 kHz/24 bit: Approx. 430 songs
DSD 2.8224 MHz/1 bit: Approx. 710 songs
DSD 5.6448 MHz/1 bit: Approx. 350 songs
AAC 256 kbps: Approx. 15,700 songs
FLAC 44.1 kHz/16 bit: Approx. 2,860 songs
FLAC 192 kHz/24 bit: Approx. 430 songs
DSD 2.8224 MHz/1 bit: Approx. 710 songs
DSD 5.6448 MHz/1 bit: Approx. 350 songs
NW-ZX100HN (128 GB)
MP3 128 kbps: Approx. 20,000 songs
AAC 256 kbps: Approx. 15,700 songs
FLAC 44.1 kHz/16 bit: Approx. 2,860 songs
FLAC 192 kHz/24 bit: Approx. 430 songs
DSD 2.8224 MHz/1 bit: Approx. 710 songs
DSD 5.6448 MHz/1 bit: Approx. 350 songs
AAC 256 kbps: Approx. 15,700 songs
FLAC 44.1 kHz/16 bit: Approx. 2,860 songs
FLAC 192 kHz/24 bit: Approx. 430 songs
DSD 2.8224 MHz/1 bit: Approx. 710 songs
DSD 5.6448 MHz/1 bit: Approx. 350 songs
Time
NW-ZX100 (128 GB)
MP3 128 kbps: Approx. 1,333 hr. 20 min.
AAC 256 kbps: Approx. 1,046 hr. 40 min.
FLAC 44.1 kHz/16 bit: Approx. 190 hr. 40 min.
FLAC 192 kHz/24 bit: Approx. 28 hr. 40 min.
DSD 2.8224 MHz/1 bit: Approx. 47 hr. 20 min.
DSD 5.6448 MHz/1 bit: Approx. 23 hr. 20 min.
AAC 256 kbps: Approx. 1,046 hr. 40 min.
FLAC 44.1 kHz/16 bit: Approx. 190 hr. 40 min.
FLAC 192 kHz/24 bit: Approx. 28 hr. 40 min.
DSD 2.8224 MHz/1 bit: Approx. 47 hr. 20 min.
DSD 5.6448 MHz/1 bit: Approx. 23 hr. 20 min.
NW-ZX100HN (128 GB)
MP3 128 kbps: Approx. 1,333 hr. 20 min.
AAC 256 kbps: Approx. 1,046 hr. 40 min.
FLAC 44.1 kHz/16 bit: Approx. 190 hr. 40 min.
FLAC 192 kHz/24 bit: Approx. 28 hr. 40 min.
DSD 2.8224 MHz/1 bit: Approx. 47 hr. 20 min.
DSD 5.6448 MHz/1 bit: Approx. 23 hr. 20 min.
AAC 256 kbps: Approx. 1,046 hr. 40 min.
FLAC 44.1 kHz/16 bit: Approx. 190 hr. 40 min.
FLAC 192 kHz/24 bit: Approx. 28 hr. 40 min.
DSD 2.8224 MHz/1 bit: Approx. 47 hr. 20 min.
DSD 5.6448 MHz/1 bit: Approx. 23 hr. 20 min.
Supported formats
Music (Music player)
Audio Formats
MP3
Media File format: MP3 (MPEG-1 Layer3) file format
File extension: .mp3
Bit rate: 32 kbps to 320 kbps (Supports variable bit rate (VBR))
Sampling frequency (*1): 32, 44.1, 48 kHz
MP3
Media File format: MP3 (MPEG-1 Layer3) file format
File extension: .mp3
Bit rate: 32 kbps to 320 kbps (Supports variable bit rate (VBR))
Sampling frequency (*1): 32, 44.1, 48 kHz
WMA (*2)
Media File format: ASF file format
File extension: .wma
Bit rate: 32 kbps to 192 kbps (Supports variable bit rate (VBR))
Sampling frequency (*1): 44.1 kHz
Media File format: ASF file format
File extension: .wma
Bit rate: 32 kbps to 192 kbps (Supports variable bit rate (VBR))
Sampling frequency (*1): 44.1 kHz
FLAC
Media File format: FLAC file format
File extension: .flac
Media File format: FLAC file format
File extension: .flac
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz
Bit depth: 16 bit, 24 bit
Linear PCM
Media File format: Wave-Riff file format
File extension: .wav
Media File format: Wave-Riff file format
File extension: .wav
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz
Bit depth: 16 bit, 24 bit
AAC (*2)(*3)
Media File format: MP4 file format
File extension: .mp4, .m4a, .3gp
Bit rate: 16 kbps to 320 kbps (Supports variable bit rate (VBR)) (*4)
Sampling frequency (*1): 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
Media File format: MP4 file format
File extension: .mp4, .m4a, .3gp
Bit rate: 16 kbps to 320 kbps (Supports variable bit rate (VBR)) (*4)
Sampling frequency (*1): 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
HE-AAC (*3)
Media File format: MP4 file format
File extension: .mp4, .m4a, .3gp
Bit rate: 32 kbps to 144 kbps (Supports variable bit rate (VBR)) (*4)
Sampling frequency (*1):11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
Media File format: MP4 file format
File extension: .mp4, .m4a, .3gp
Bit rate: 32 kbps to 144 kbps (Supports variable bit rate (VBR)) (*4)
Sampling frequency (*1):11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
Apple Lossless
Media File format: MP4 file format
File extension: .m4a, .mp4
Bit depth: 16 bit, 24 bit
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz
Media File format: MP4 file format
File extension: .m4a, .mp4
Bit depth: 16 bit, 24 bit
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz
AIFF
Media File format: AIFF file format
File extension: .aif, .aiff, .afc, .aifc
Bit depth: 16 bit, 24 bit
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz
Media File format: AIFF file format
File extension: .aif, .aiff, .afc, .aifc
Bit depth: 16 bit, 24 bit
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz
DSD (*5)
Media File format: DSF, DSDIFF
File extension: .dsf, .dff
Bit depth: 1 bit
Sampling frequency (*1): 2.8224 MHz, 5.6448 MHz
Media File format: DSF, DSDIFF
File extension: .dsf, .dff
Bit depth: 1 bit
Sampling frequency (*1): 2.8224 MHz, 5.6448 MHz
Note
Files that are 4 GB or larger cannot be played back.
High-Resolution Audio files that can be handled by this product are those at sampling frequencies higher than
44.1 kHz/16 bit or 48 kHz/16 bit, or those in DSD format.
High-Resolution Audio files that can be handled by this product are those at sampling frequencies higher than
44.1 kHz/16 bit or 48 kHz/16 bit, or those in DSD format.
(*1)
Sampling frequency may not correspond to all encoders.
(*2)
Copyright protected files cannot be played back.
(*3)
Files with copyright protection cannot be transferred to a microSD card.
(*4)
Non-standard bit rates or non-guaranteed bit rates are included depending on the sampling frequency.
(*5)
Audio that is converted to Linear PCM is output.
System requirements
Computer
Windows Vista® (Service Pack 2 or later)
Windows® 7 (Service Pack 1 or later)
Windows® 8
Windows® 8.1
Windows® 10
Mac OS® X v10.6 or later
Windows® 7 (Service Pack 1 or later)
Windows® 8
Windows® 8.1
Windows® 10
Mac OS® X v10.6 or later
Pre-installed OS only supported.
“Compatibility mode” for Windows XP (included with Windows Vista and Windows 7) is not supported.
“Compatibility mode” for Windows XP (included with Windows Vista and Windows 7) is not supported.
PC application for Windows
Media Go application for Windows (recommendation)
Internet connection
Hard Disk Drive/Solid State Drive: 400 MB or more of available space
Internet connection
Hard Disk Drive/Solid State Drive: 400 MB or more of available space
PC application for Mac
Content Transfer for Mac application for Mac (recommendation)
Internet connection
Hard Disk Drive/Solid State Drive: 30 MB or more of available space
Internet connection
Hard Disk Drive/Solid State Drive: 30 MB or more of available space
Web browser: Internet Explorer 7 or later
Internet: Internet connection (for Gracenote® MusicID® service, podcast features, Store access, or online
help)
help)
Not supported by the following environments:
Personally constructed computers or operating systems
An environment that is an upgrade of the original manufacturer-installed operating system
Multi-boot environment
An environment that is an upgrade of the original manufacturer-installed operating system
Multi-boot environment
We do not guarantee operation for all computers even if they meet the above System Requirements.
Contents
List of accessories and manuals supplied with your Walkman.
USB cable (1)
Walkman (1)
Startup Guide (1)
Instruction Manual (1)
Spacer (for Portable Amp) (1)
Instruction Manual (1)
Spacer (for Portable Amp) (1)
NW-ZX100HN
Headphones (1)
MDR-NW750N or MDR-NW750NE (only for Europe)
Earbuds (1 set)
Clip (for Headphones) (1)
MDR-NW750N or MDR-NW750NE (only for Europe)
Earbuds (1 set)
Clip (for Headphones) (1)
Note
microSD card is not supplied with your Walkman.
All other trademarks and registered trademarks are trademarks or registered trademarks of their respective
holders. In this manual, TM and ® marks are not specified.
holders. In this manual, TM and ® marks are not specified.
Design and specifications are subject to change without notice.
FLEXIBLE CIRCUIT BOARD REPAIRING
•
•
Keep the temperature of soldering iron around 270 °C during
repairing.
repairing.
•
Do not touch the soldering iron on the same conductor of the
circuit board (within 3 times).
circuit board (within 3 times).
•
Be careful not to apply force on the conductor when soldering
or unsoldering.
or unsoldering.
NW-ZX100/ZX100HN
3
1.
SERVICING NOTES
............................................. 4
2. DISASSEMBLY
2-1. Disassembly
Flow
........................................................... 12
2-2. Ring
................................................................................. 13
2-3. Bottom
Cap
..................................................................... 13
2-4. Rear Cover Assy, Top Cap (B) ........................................ 14
2-5. Rear Plate (Bottom) ........................................................ 15
2-6. Battery
2-5. Rear Plate (Bottom) ........................................................ 15
2-6. Battery
Block
.................................................................. 15
2-7. BT
Board
......................................................................... 16
2-8. Battery Assy (BAT1), Bass Plate Assy (ANT1) ............. 16
2-9. Window
2-9. Window
Assy
.................................................................. 17
2-10. 4D Button Assy ............................................................... 17
2-11. SW Board ........................................................................ 18
2-12. Slot Lid Assy, Slot Guide Assy ....................................... 18
2-13. MAIN Board Block ........................................................ 19
2-14. MAIN Board Assy .......................................................... 20
2-15. PWB Plate Assy .............................................................. 20
2-16. 5 Pin HP Assy (HPJ1) ..................................................... 21
2-17. LCD Module (LCD1) ..................................................... 22
2-18. Case Assy ........................................................................ 23
2-11. SW Board ........................................................................ 18
2-12. Slot Lid Assy, Slot Guide Assy ....................................... 18
2-13. MAIN Board Block ........................................................ 19
2-14. MAIN Board Assy .......................................................... 20
2-15. PWB Plate Assy .............................................................. 20
2-16. 5 Pin HP Assy (HPJ1) ..................................................... 21
2-17. LCD Module (LCD1) ..................................................... 22
2-18. Case Assy ........................................................................ 23
3.
TEST MODE
............................................................ 24
4.
EXPLODED VIEWS
4-1. Rear Cover Section ......................................................... 36
4-2. Battery
4-2. Battery
Section
................................................................ 37
4-3. Front Panel Section ......................................................... 38
4-4. MAIN Board Section ...................................................... 39
4-5. LCD
4-4. MAIN Board Section ...................................................... 39
4-5. LCD
Section
................................................................... 40
5. ACCESSORIES
....................................................... 41
TABLE OF CONTENTS
NW-ZX100/ZX100HN
4
SECTION 1
SERVICING NOTES
ABOUT REUSE OF THE BATTERY ASSY (BAT1)
It cannot reuse, when the battery assy (BAT1) is removed from
adhesive sheet (in the bass plate assy). Be sure to replace the new
parts.
It cannot reuse, when the battery assy (BAT1) is removed from
adhesive sheet (in the bass plate assy). Be sure to replace the new
parts.
ABOUT INSULATING OF THE BATTERY ASSY (BAT1)
When the battery assy (BAT1) is removed from board, insulate the
end of battery wire by a tape etc. to prevent short-circuited of the
battery wire part of battery assy (BAT1).
When the battery assy (BAT1) is removed from board, insulate the
end of battery wire by a tape etc. to prevent short-circuited of the
battery wire part of battery assy (BAT1).
battery assy
battery wire
Wrap by the tape etc. and
insulate the end of battery
wire.
insulate the end of battery
wire.
NOTE OF DISPOSAL OF THE BATTERY ASSY (BAT1)
When dispose the battery assy (BAT1) of this unit, be sure to dis-
posal to peel off the “BATT protection sheet” from the lithium ion
storage battery pack.
When dispose the battery assy (BAT1) of this unit, be sure to dis-
posal to peel off the “BATT protection sheet” from the lithium ion
storage battery pack.
lithium ion storage
battery pack
battery pack
Peel off the “BATT protection
sheet” from the lithium ion
storage battery pack.
sheet” from the lithium ion
storage battery pack.
DESTINATION ABBREVIATIONS
The following abbreviations for model destinations are used in this
service manual.
The following abbreviations for model destinations are used in this
service manual.
• Abbreviations
AUS
AUS
:
Australian
model
CH
: Chinese model
EE
: Russian model
JE
:
Tourist
model
The SERVICING NOTES contains important information for servicing. Be sure to read this section before repairing the unit.
METHOD OF DISTINGUISHING THE “WALKMAN”
MAIN UNIT
The initial setting of the factory shipment is different on the sup-
plied headphones of the “WALKMAN” main unit.
To distinguish whether the model of the “WALKMAN” main unit
is supplied with either headphones, there are two ways of follow-
ing.
MAIN UNIT
The initial setting of the factory shipment is different on the sup-
plied headphones of the “WALKMAN” main unit.
To distinguish whether the model of the “WALKMAN” main unit
is supplied with either headphones, there are two ways of follow-
ing.
• Method
1
In the case of such a state in which the main unit does not work, or
the screen is not displayed, distinguishing to check the label on the
inside of the “WALKMAN” main unit.
(Refer to the “SECTION 2 DISASSEMBLY” on page 11 or later)
the screen is not displayed, distinguishing to check the label on the
inside of the “WALKMAN” main unit.
(Refer to the “SECTION 2 DISASSEMBLY” on page 11 or later)
– State remove the rear cover
and rear plate (bottom) –
and rear plate (bottom) –
Without sheet (speaker)
sheet (speaker) (yellow)
NW-ZX100HN
(AEP, UK models)
Supplied headphones:
MDR-NW750NE
NW-ZX100HN
(Russian model)
Supplied headphones:
MDR-NW750N
(AEP, UK models)
Supplied headphones:
MDR-NW750NE
NW-ZX100HN
(Russian model)
Supplied headphones:
MDR-NW750N
NW-ZX100
Not supplied headphones.
Not supplied headphones.
• Method
2
If the “WALKMAN” main unit is working normally, please distin-
guish by using the tool.
Operation method of tool, refer to “2-3. Confi rm settings” on page
7.
Used tool:
Determination_HP_NWZX100_yyyymmdd.zip
(“yyyymmdd” represents the date of release)
guish by using the tool.
Operation method of tool, refer to “2-3. Confi rm settings” on page
7.
Used tool:
Determination_HP_NWZX100_yyyymmdd.zip
(“yyyymmdd” represents the date of release)
Note 1: Confi rm the method of obtaining the tool to the each service head-
quarters.
Note 2: This tool, use for the OS of Windows 7 or later.
Note 3: If you want to run the this tool, please close the SonicStage/x-
Note 3: If you want to run the this tool, please close the SonicStage/x-
Application/Media Go etc. applications.