Sharp VC-S2000 (serv.man21) User Manual / Operation Manual ▷ View online
50
If problems persist contact the SHARP Helpline on tel: 08705-274277 (office hours)
or www.sharp.co.uk/support
TROUBLESHOOTING
TROUBLESHOOTING
BEFORE REQUESTING SERVICE!
The following conditions do not always denote trouble. Therefore, perform the checks described
below before calling for service. If the problem cannot be corrected by the use of this guide,
remove the mains plugs from the wall socket and contact the dealer or supplier from whom the unit
was purchased in order to obtain service. Where this is not possible, please contact the telephone
number listed below, you will then be given details of how to obtain service.
below before calling for service. If the problem cannot be corrected by the use of this guide,
remove the mains plugs from the wall socket and contact the dealer or supplier from whom the unit
was purchased in order to obtain service. Where this is not possible, please contact the telephone
number listed below, you will then be given details of how to obtain service.
Tel.: 08705-274277 (office hours) or www.sharp.co.uk/support.
AREA
PROBLEM
POSSIBLE CAUSE/CURE
INITIAL
INSTALLATION
When the VCR is first
plugged in the VCR
display appears blank.
When the
STANDBY (
plugged in the VCR
display appears blank.
When the
STANDBY (
)
button is pressed the
display still appears
blank.
display still appears
blank.
• The Video may be in POWERSAVE mode. Press the
STOP (
) button to switch the VCR on then press
and hold the MENU and CHANNEL
buttons
together on the front of the VCR for 10 seconds.
Now continue from step 1 of TUNING THE TV INTO
THE VCR.
Now continue from step 1 of TUNING THE TV INTO
THE VCR.
INSTALLATION
TV will not tune in to the
VCR.
VCR.
• Check all the cables are correctly connected.
• Check your TV manual for correct tuning of your TV.
• Check your TV manual for correct tuning of your TV.
Auto Installation screen
does not appear when
the VCR is switched on
OR Auto Installation is
not complete.
does not appear when
the VCR is switched on
OR Auto Installation is
not complete.
• Reset the VCR and complete AUTO INSTALLATION
again. (Refer to VCR Reset at the back of the
book.)
book.)
POWER
Display is not working.
• Make sure the VCR is not in POWERSAVE mode.
• Make sure the power cord is plugged in.
• Make sure the wall socket has power (plug another
• Make sure the power cord is plugged in.
• Make sure the wall socket has power (plug another
appliance in).
VCR will not operate -
appears in VCR
display.
• Press the TIMER ON/OFF button to disengage
timer.
VCR will not respond to
any commands.
any commands.
• Check CHILD LOCK is not engaged.
• Safety device operating: unplug VCR for 2 hours.
• Safety device operating: unplug VCR for 2 hours.
PLAYBACK
No picture appears.
• Make sure the TV is set to the video channel.
• Check all connecting cables.
• Check all connecting cables.
Playback picture is
snowy.
snowy.
• Adjust the tracking using CHANNEL
/
buttons.
• Try another tape.
• The video heads may have been contaminated -
• The video heads may have been contaminated -
refer to a SHARP Service Facility.
RECORDING
Tape is automatically
ejected when pressing
REC (
ejected when pressing
REC (
) or TIMER
ON/OFF buttons.
• The record-protection tab has been removed.
Playback recording
does not playback in
stereo.
does not playback in
stereo.
• Ensure the VCR is connected to a stereo TV and
SCART lead.
• Programme may not carry stereo.
VIDEOPLUS does not
record desired
programme.
record desired
programme.
• Broadcast does not carry VPS/PDC signal which
alters recording time.
• Check VPS/PDC mode is switched to ON.
• Ensure date and time are correctly set on the VCR.
• Ensure date and time are correctly set on the VCR.
TAPE
TRANSPORT/
MECHANISM
Tape can not be
loaded.
loaded.
• Make sure there is no other tape in the VCR.
• Make sure you are loading the tape correctly.
• Make sure you are loading the tape correctly.
Rewind is not possible.
• Make sure the tape is not at the start.
TINS-3894 ENGLISH.book Page 50 Wednesday, September 6, 2000 11:53 AM
51
If problems persist contact the SHARP Helpline on tel: 08705-274277 (office hours)
or www.sharp.co.uk/support
TROUBLESHOOTING
TROUBLESHOOTING
NOTE1 : Playback on PAL-60 TV
- : non standard mode
- : non standard mode
AREA
PROBLEM
POSSIBLE CAUSE/CURE
REMOTE
CONTROL
The VCR can not be
operated by remote
control
operated by remote
control
• Remote control is too far away from the main
unit.
• Point the remote control at the VCR.
• Batteries are flat - replace both.
• Batteries have not been inserted correctly.
• VCR is positioned in strong light.
• Batteries are flat - replace both.
• Batteries have not been inserted correctly.
• VCR is positioned in strong light.
SATELLITE
Satellite receiver does
not respond to VCR
commands.
not respond to VCR
commands.
• Adjust the position or angle of the satellite
receiver.
Desired satellite
channel can not be
selected by the VCR.
channel can not be
selected by the VCR.
• Re-install all channels ensuring that the satellite
receiver is not in any special channel setting
mode and that the desired channel is below
channel 199 on your satellite receiver.
mode and that the desired channel is below
channel 199 on your satellite receiver.
OTHER
PROBLEMS
Picture does not
change even though
CHANNEL
change even though
CHANNEL
/
buttons are
pressed.
• Make sure the VCR is not in Timer or Menu
mode.
Desired channel
position can not be
selected.
position can not be
selected.
• The channel position has been set to be
skipped. Cancel the SKIP mode for that
channel.
channel.
No colour or poor TV
picture on normal
viewing.
picture on normal
viewing.
• Make sure all the cables are connected
properly.
• Make sure the VCR power cord is properly
plugged in.
Not possible to view
picture or playback
through RF OUT.
picture or playback
through RF OUT.
• Make sure the RF OUTPUT has not been switched
off. (Refer to note on RF THROUGH ON/OFF in
the TUNING THE TV TO THE VCR section of the
manual.)
the TUNING THE TV TO THE VCR section of the
manual.)
Desired channel has
interference.
interference.
• Possible weak signal strength, the same channel
with a better signal strength may have been
tuned in on another VCR preset channel.
Example;
VCR preset 1 = BBC1 and
VCR preset 14 = BBC1
(Refer to Manually Sorting Channels section to
move the channel to your desired position.)
tuned in on another VCR preset channel.
Example;
VCR preset 1 = BBC1 and
VCR preset 14 = BBC1
(Refer to Manually Sorting Channels section to
move the channel to your desired position.)
• TV aerial may need adjusting.
No picture appears.
• Make sure the TV is on the video channel.
• Check all connecting cables.
• Check all connecting cables.
Tape
PAL
SECAM
NTSC
Standard
Speed
Recording Play Back
Recording Play Back
Recording Play Back
S-VHS
SP
LP
EP
LP
EP
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
-
-
-
-
-
-
-
-
-
-
NO
-
NO
YES (Note1)
-
YES (Note1)
-
YES (Note1)
S-VHS ET
SP
LP
EP
LP
EP
YES
-
-
-
YES
-
-
-
-
-
-
-
-
-
-
-
-
-
NO
-
NO
YES (Note1)
-
YES (Note1)
-
YES (Note1)
VHS
SP
LP
EP
LP
EP
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
NO
NO
NO
NO
NO
NO
NO
NO
NO
NO
NO
-
NO
YES (Note1)
YES (Note1)
YES (Note1)
YES (Note1)
YES (Note1)
TINS-3894 ENGLISH.book Page 51 Wednesday, September 6, 2000 11:53 AM
52
If problems persist contact the SHARP Helpline on tel: 08705-274277 (office hours)
or www.sharp.co.uk/support
VCR RESET
1.
Press the
STOP
button on the front of the VCR.
2.
Press and hold
MENU
and the
CHANNEL
(
/
] buttons together for 10 seconds.
✔
VCR RESET IS NOW COMPLETE
Please continue with your previous procedure.
RF CHANNEL TUNING
If you have a preferred RF output channel, this can be set manually (21-69) by following the
procedure below:
1.
Press the
STANDBY
button.
2.
Press and hold the
MENU
button on the VCR front panel for 3 seconds.
3.
Wait for a flashing channel number to appear on the VCR display.
4.
The channel number can now be changed by using the
CHANNEL
(
/
]
buttons.
5.
Press the
SET
button to store.
6.
Your TV will now require tuning to the new
channel.
(White text
blue background)
RF THROUGH ON/OFF:
If you wish to connect yhour VCR to the TV with only a scart lead, the RF Output on your VCR
can be turned OFF and ON by pressing the
CLEAR
button then the
SET
button on the
remote control at point 3 of the
RF CHANNEL TUNING
above. This will help minimise
interference.
V CR R F
S E T
: E N T E R
ME NU : E X I T
TINS-3894 ENGLISH.book Page 52 Wednesday, September 6, 2000 11:53 AM
53
If problems persist contact the SHARP Helpline on tel: 08705-274277 (office hours)
or www.sharp.co.uk/support
GUARANTEE
SHARP Electronics (UK) Ltd (hereafter called Sharp) guarantee to provide for the
repair, or at its option the replacement, of this product subject to the conditions listed
below:
repair, or at its option the replacement, of this product subject to the conditions listed
below:
1.
This guarantee shall only apply to faults which are due to inferior workmanship or
materials. It does not cover faults or damage by accident, misuse, fair wear and
tear, neglect, tampering with the product, or repair other than by a Service
Facility appointed by SHARP.
materials. It does not cover faults or damage by accident, misuse, fair wear and
tear, neglect, tampering with the product, or repair other than by a Service
Facility appointed by SHARP.
2.
As this product is intended for private domestic use only, the guarantee will not
apply if the product is used in the course of a business, trade or profession.
apply if the product is used in the course of a business, trade or profession.
3.
To benefit from this guarantee, any fault which occurs must be notified to SHARP,
or its appointed Service Facility within one year from the date this product was
purchased. Proof of purchase must be provided.
or its appointed Service Facility within one year from the date this product was
purchased. Proof of purchase must be provided.
4.
The guarantee does not cover carriage costs, batteries or video tapes.
5.
In the unlikely event of this product requiring repair, please contact the supplier
from whom it was purchased. Where this is not possible, please contact the
SHARP Customer Information Centre on the telephone number given below.
from whom it was purchased. Where this is not possible, please contact the
SHARP Customer Information Centre on the telephone number given below.
6.
This guarantee is offered as an additional benefit to your statutory rights and
does not affect these rights in any way.
does not affect these rights in any way.
7.
No person has any authority to vary the terms or conditions of this guarantee.
If you have any difficulty operating this product, or would like information on other
SHARP products, please telephone the SHARP Customer Information Centre on the
number given below.
SHARP products, please telephone the SHARP Customer Information Centre on the
number given below.
SHARP Customer Helpline Tel: 08705 274277
TINS-3894 ENGLISH.book Page 53 Wednesday, September 6, 2000 11:53 AM
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