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35

The following conditions do not always denote trouble. Therefore, perform the checks 
described below before calling for service. If the problem cannot be corrected by the use of 
this guide, remove the mains plugs from the wall socket and contact the dealer or supplier 
from whom the unit was purchased in order to obtain service. Where this is not possible, please 
contact the telephone number listed below, you will then be given details of how to obtain 
service.

When the VCR is first 
plugged in the VCR 
display appears blank. 
When the 
STANDBY  (

) 

button is pressed the 
display still appears 
blank.

• The Video may be in POWERSAVE mode. Press 

the STOP (

) button to switch the VCR on 

then press and hold the MENU and CHANNEL 

 buttons together on the front of the VCR for 

10 seconds. 
Now continue from step 1 of TUNING THE TV INTO 
THE VCR.

TV will not tune in to 
the VCR. 

• Check all the cables are correctly connected.
• Check your TV manual for correct tuning of your 

TV.

Auto Installation 
screen does not 
appear when the VCR 
is switched on OR Auto 
Installation is not 
complete.

• Reset the VCR and complete AUTO 

INSTALLATION again. (Refer to VCR Reset at the 
back of the book.)

Display is not working.

• Make sure the VCR is not in POWERSAVE mode.
• Make sure the power cord is plugged in.
• Make sure the wall socket has power (check by 

plugging another appliance in).

VCR will not operate - 

 appears in VCR 

display.

• Press the TIMER ON/OFF button to disengage 

timer.

VCR will not respond 
to any commands.

• Check CHILD LOCK is not engaged.
• Safety device operating: unplug VCR for 2 

hours.

No picture appears.

• Make sure the TV is set to the video channel.
• Check all connecting cables.

Playback picture is 
snowy.

• Adjust the tracking using CHANNEL

 /

 buttons.

• Try another tape.
• The video heads may have been 

contaminated - refer to a SHARP Service Facility. 

TINS-3809UMZZ ENGLISH.book  Page 35  Monday, April 3, 2000  2:03 PM

36

Tape is automatically 
ejected when pressing 
REC (

) or TIMER

ON/OFF buttons.

• The record-protection tab has been removed.

VIDEOPLUS+ does not 
record desired 
programme.

• Broadcast does not carry VPS/PDC signal which 

alters recording time.

• Check VPS/PDC mode is switched to ON.
• Ensure date and time are correctly set on the 

VCR.

Tape can not be 
loaded.

• Make sure there is no other tape in the VCR.
• Make sure you are loading the tape correctly.

Rewind is not possible.

• Make sure the tape is not at the start.

The VCR can not be 
operated by remote 
control.

• Remote control is too far away from the main 

unit.

• Point the remote control at the VCR.
• Batteries are flat - replace both.
• Batteries have not been inserted correctly.
• VCR is positioned in strong light.

Picture does not 
change even though 
CHANNEL

 /

 buttons are 

pressed. 

• Make sure the VCR is not in Timer or Menu 

mode.

Desired channel 
position can not be 
selected.

• The channel position has been set to be 

skipped. Cancel the SKIP mode for that 
channel.

No colour or poor TV 
picture on normal 
viewing.

• Make sure all the cables are connected 

properly.

• Make sure the VCR power cord is properly 

plugged in.

Not possible to view 
picture or playback 
through RF OUT.

• Make sure the RF OUTPUT has not been switched 

off. (Refer to note on RF THROUGH ON/OFF in 
the TUNING THE TV TO THE VCR section of the 
manual.)

Desired channel has 
interference.

• Possible weak signal strength, the same channel 

with a better signal strength may have been 
tuned in on another VCR preset channel. 
Example;
VCR preset 1 = BBC1 and 
VCR preset 14 = BBC1
(Refer to Manually Sorting Channels section to 
move the channel to your desired position.)

• TV aerial may need adjusting.

No picture appears.

• Make sure the TV is on the video channel.
• Check all connecting cables.

TINS-3809UMZZ ENGLISH.book  Page 36  Monday, April 3, 2000  2:03 PM

37

Press 

 to switch on the VCR.

Press and hold 

 and 

 

 buttons together on the front of the VCR 

for 10 seconds.

The AUTO INSTALLATION screen should now be showing on your TV.

Follow the on-screen display to proceed with auto installation.

✔

SHARP Electronics (UK) Ltd. (hereafter called Sharp) guarantee to provide for the repair, or at 
its option the replacement, of this product subject to the conditions listed below:

This guarantee shall only apply to faults which are due to inferior workmanship or 
materials.  It does not cover faults or damage by accident, misuse, fair wear and tear, 
neglect, tampering with the product, or repair other than by a Service Facility appointed 
by SHARP.

As this product is intended for private domestic use only, the guarantee will not apply if 
the product is used in the course of a business, trade or profession.

To benefit from this guarantee, any fault which occurs must be notified to SHARP, or its 
appointed Service Facility within one year from the date this product was purchased.  
Proof of purchase must be provided.

The guarantee does not cover carriage costs, batteries or video tapes.

In the unlikely event of this product requiring repair, please contact the supplier from 
whom it was purchased.  Where this is not possible, please contact the SHARP Helpline on 
the telephone number given below.

This guarantee is offered as an additional benefit to your statutory rights and does not 
affect these rights in any way.

No person has any authority to vary the terms or conditions of this guarantee.

If you have any difficulty operating this product, or would like information on other SHARP 
products, please telephone the SHARP Helpline on the number given below.

In the unlikely event of this equipment requiring repair during the guarantee period, you will 
need to provide proof of the date of purchase to the repairing company. Please keep your 
invoice or receipt which is supplied at the time of purchase.

Refer to the 

 chapter if

•

Your VCR could not tune automatically - due to for example poor reception.

•

You wish to re-arrange the channel order.

•

You wish to change the time on the clock or if the VCR could not set the time.

SHARP Helpline:  Tel: 0990 274277
Please note that all calls are charged at local rate.

TINS-3809UMZZ ENGLISH.book  Page 37  Monday, April 3, 2000  2:03 PM

38

This VCR is suitable only for connection to UK 

mains. The unit is fitted with a moulded 3-pin 

mains plug with a 3-amp fuse.  The VCR does not 

have a mains power switch.  When connected 

to the mains, the unit will draw current at all 

times to power the clock.  Be sure to unplug the 

VCR when it is not to be used for several months.

You must use a 3-amp fuse, marked 

(ASTA) or 

 (BSI) to BS-1362.  Remove the fuse 

cover as shown.  Replace the fuse and re-fit the fuse cover securely into the plug.

 

 

If the plug fitted is unsuitable for the mains socket in your home, cut off the plug, remove the 
fuse and dispose of the cut-off plug safely.

The wires in the mains cable are colour coded as follows: blue = neutral, brown = live. 
As the colours of the wires may not correspond with the terminals in your plug, connect the 
wires following plug manufacturer's guide: 

•

blue wire to the terminal marked N or coloured black or blue. 

•

brown wire to the terminal marked L or coloured red or brown.

ASA

TINS-3809UMZZ ENGLISH.book  Page 38  Monday, April 3, 2000  2:03 PM