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Before calling for repair services, make sure following checks for possible remedies to the

encountered symptoms.

There is no picture or
sound.

Problem

Check item

Page

»Is the AC cord disconnected?
»Is the Main POWER turned off or is the monitor in

standby mode?

»Make sure external devices are connected properly.
»Make sure correct INPUT is selected.
»Make sure the connected external device is operating

(playing back).

»Are the batteries inserted with polarity (

±

, 

—

) aligned?

»Are the batteries worn out?
»Point the remote control toward the monitor’s remote

control sensor.

»Are audio cables connected properly?
»Make sure audio cables for external speakers are

connected properly: left and right cables may be
reversed or one of the two cables may not be connected.

»The monitor speaker output is monaural.
»Make sure the volume is not set to minimum.
»S-video, COMPONENT-video and RGB terminals are for

video only. Make sure audio cables are also connected.

»Is the audio corresponding to the selected image being

input?

»Is audio output when monitor speaker output is set to

“On”? If so, the problem is located subsequent to the
external speaker output terminal. If not, the problem is in
the input terminal or settings.

»Check “Color” and “Tint” adjustments.
»When using INPUT3 input, make sure the connection

sequence is correct.

Remote control does not work.

Sound from left and right
speakers is reversed.
Sound is heard from
only one side.

There is a picture but
no sound

Faint colour or bad
hue.

17

28

11 to 15

29

–

9

11 to 14

16

–

29

11 to 14

11 to 14

55

49
13

L

R

Left

sound

Right

sound

»Has the correct terminal been selected with Input selection?
»The signal may be incompatible.
»Make sure sync signals (HD and VD) are connected

correctly (INPUT3 RGB mode).
When using INPUT3 (RGB) or PC (analog) input, a sync
signal is necessary if the signal does not employ Sync
on Green.

There is no picture.

52

–

13

»Is Control lock activated?

Menu screen does not display.
Monitor buttons do not work.

52, 56

»Are matching settings (for baud rate etc.) used on the

PC side?

»Is Control lock activated?
»If monitors are chained, make sure connection between

terminals are correct. (The side closer to the PC should
be RS-232C INPUT, and the side further from the PC
should be RS-232C OUTPUT.)

»Make sure the command is correct.
»Did you enter carriage return code (0D

H

) at the end of

each command?

»Is cross cable used for RS-232C connection? (Straight

cable cannot transmit data).

»Did you receive a response for the previous command?

(Make sure OK or ERR message was returned.)

RS-232C command does not work.

35

52, 56

35

44

36

35

36

■ Warning when temperature rises

Nature of warning:

∫ “Temperature” flashes at the lower right corner of the screen. The monitor automatically enters standby

mode if temperature continues to rise.

Solution:

∫ If the monitor enters standby mode due to a rise in temperature, you can turn on the power on again in

the usual way using the remote control or buttons on the monitor. However the monitor will enter standby

mode again if the cause of the temperature rise is not eliminated.

∫ Check whether the monitor is placed at a location where a quick rise in temperature is likely. Internal

temperature rises quickly if the vents on the back are blocked.

∫ Internal temperature rises quickly if dust accumulates inside the monitor or around the vents. Remove

dust if possible. Ask your dealer about removing internal dust.

Cracking sound

The monitor sometimes makes a cracking sound.

» You may hear cracking sound from the monitor. This happens when the cabinet slightly

expands and contracts according to change in temperature. This does not affect the

monitor’s performance.

Product

Wide LCD Monitor

Model

LC-M3700/LC-M3710

Screen size

37” (819.6 mm (width) x 460.8 mm (height), 940.3 mm (diagonal))

LCD Panel

Drive

TFT (thin film transistor) Active Matrix

Number of dots

3,147,264 dots (768 (height) x 1,366 (width) x 3)

Colour system

NTSC (3.58/4.43MHz), PAL/PAL-60, SECAM

Speaker

φ 5 cm, 1 piece

Audio amplifier

External speakers: 20 W (10 W + 10 W)               Built-in monitor speaker: 0.8 W

Terminals

INPUT1

VIDEO in (BNC), S-video in, AUDIO (L/R) in

INPUT2(INPUT/OUTPUT

VIDEO in/out (RCA), AUDIO (L/R) in/out

VIDEO OUTPUT

VIDEO out (BNC)

INPUT3 (Y/G, Cr/Pr/R,

COMPONENT video in/PC (ANALOG) in (BNC),

Cb/Pb/B, HD, VD)

AUDIO in (stereo jack, 

φ 3.5mm)

INPUT3/PC(ANALOG)

INPUT3/PC (ANALOG) OUTPUT (Mini D-Sub 15 pin)

OUTPUT

PC(ANALOG)INPUT

PC (ANALOG) INPUT in (Mini D-Sub 15 pin),

AUDIO in (stereo jack, 

φ 3.5 mm)

PC(DIGITAL)INPUT

PC (DIGITAL) INPUT in (DVI-D)

RS-232C INPUT terminal (9 pins), RS-232C OUTPUT terminal (9 pins),

SPEAKER terminal (L/R), AC input terminal

Power requirement

AC110 - 240V, 50/60Hz

Power consumption

182 W

Standby power consumption

1.2 W

Dimensions

949 mm x 99.5 mm x 572 mm

Weight

19 kg (without stand)

Operating temperature

0°C – +40°C

Operating humidity

20% – +80%

■ As a part of policy of continuous improvement, SHARP reserves the right to make design and specification

changes for product improvement without prior notice. The performance specification figures indicated are
nominal values of production units. There may be some deviations from these values in individual units.

■ The Liquid Crystal panel is a very high technology product with 3,147,264 thin film transistors, giving you fine

picture details. Occasionally, a few non-active pixels may appear on the screen as a fixed point of blue, green
or red. Please note that this does not affect the performance of your product.

■ The listed optional accessories are available for the Wide LCD Monitor. Please purchase

them at your nearest shop.

» Additional optional accessories may be available in the near future. When purchasing, please read the

newest catalogue for compatibility and check the availability.

No.

Part name

Model name

1

Table stand

AN-37ST1

2

Wall-mount bracket

AN-37AG1

(As of June 2003)

● PC (analog) and INPUT3 (RGB) signal input compatibility chart

43Hz

 

(

∗)

○

* Interlaced

50Hz

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55Hz

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56Hz

○

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60Hz

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65Hz

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70Hz

○
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72Hz

○
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74.5Hz

○
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75Hz

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80Hz

○
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85Hz

○
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○

640 

× 400

720 

× 400

640 

× 480

848 

× 480

852 

× 480

800 

× 600

832 

× 624

1024 

× 768

1280 

× 768

1280 

× 1024

1366 

× 768

540p

1080i

720p

● PC (digital)  signal input compatibility chart

640 

× 480

480p

848 

× 480

852 

× 480

800 

× 600

832 

× 624

1024 

× 768

1280 

× 768

1280 

× 1024

1366 

× 768

576p

1080
720p

640 

× 480

720 

× 480

1440 

× 480

640 

× 576

720 

× 576

1440 

× 576

» Signal timing is confirmed primarily with VESA standard

signals.

» Please note that it may be impossible to display signals with

special timing, even if their resolution is listed in the Table.

» Please be aware that it may be impossible to output special

resolutions with devices like an ordinary PC.