Sharp LC-32LE351K (serv.man3) User Manual / Operation Manual ▷ View online
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Connectivity Troubleshooting
Wireless Network Not Available
Ensure that the firewalls of your network allows the TV
wireless connection. “Veezy 200” usb wifi dongle(sold
separately) should be plugged properly (if available).
If the wireless network does not function properly,
try using the wired network in your home. Refer to
the Wired Connection section for more information
on the process.
If the Net TV does not function, check the modem
If the Net TV does not function, check the modem
(router) first. If the router does not have a problem,
check the internet connection of your modem.
Try searching for wireless networks again, using the
Try searching for wireless networks again, using the
Network Settings menu screen.
Connection is Slow
See the instruction book of your wireless modem to get
information on the internal service area, connection
speed, signal quality and other settings. You need to
have a high speed connection for your modem.
Distruption during playback or slow reactions
You could try the following in such a case:
Keep at least three meters distance from microwave
Keep at least three meters distance from microwave
ovens, mobile telephones, bluetooth devices or any
other Wi-Fi compatible devices. Try changing the
active channel on the WLAN router.
Using DLNA Network Service
DLNA (Digital Living Network Alliance) is a standard
that eases viewing process of digital electronics and
makes them more convenient to use on a home
network. For further information, visit www.dlna.org.
DLNA standard allows you to view and play photos,
DLNA standard allows you to view and play photos,
music and videos stored in the DLNA media server
connected to your home network.
Step 1: Nero Media Home Installation
DLNA function cannot be used if the server program
is not install to your PC. Please prepare your PC
with the provided Nero Media Home programme. For
more information about the installation, please refer
to appendix H.
Step 2: Connect to a Wired or Wireless Network
See the chapter Network Settings for detailed
configuration information.
Step 3: Play Shared Files via Media Browser
Select Media Browser by using Left or Right button
from the main menu and press
OK button. Media
browser will be then displayed.
DLNA support is available only with Media Browser
DLNA support is available only with Media Browser
folder mode. To enable folder mode, go to Settings
tab in the main media browser screen and press
OK. In the settings options, highlight View Style and
change to Folder using Left or Right button.
Please select desired media type and press
OK.
If sharing configurations are set properly, the following
OSD message will be displayed after selecting the
desired media type. Select
OK to display the selected
network or USB memory content. If you want to refresh
the device list, press
GREEN button. You can press
MENU to exit.
If available networks are found, they will be listed on
this screen. Select media server or network that you
want to connect by using “ ” or “ ” buttons and press
OK button.
If you select media type as Video and choose
If you select media type as Video and choose
a device from the selection menu, a new menu
screen will appear on the screen as below:
Select Videos from this screen to list all the available
video files from the selected network.
To play other media types from this screen, you
To play other media types from this screen, you
must go back to main Media Browser screen and
select media type as desired and then perform the
network selection again. Refer to Media Browser
USB Playback section for further information on file
playback.
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Subtitle files do not work if you watch video from
network through DLNA.
You can connect only one television with DLNA to
You can connect only one television with DLNA to
same network. If a problem occurs with DLNA network,
please switch on/off your television. Trick mode and
jump are not supported with DLNA function.
CAUTION:
There may be some PC’s which may not be able to
utilize the DLNA function due to administrator and
security settings. (such as business PC’s).
For best home network streaming with this set, the
For best home network streaming with this set, the
supplied Nero software should be installed.
Internet Portal
Ensure the TV is connected to a Wired/Wireless
Internet connection. After the connection is
established, you can select or view portal options.
Note: A Broadband Internet connection is required
Note: A Broadband Internet connection is required
for high quality viewing. Ensure that the internet
connection is made properly. You must set the
Country and Language data correctly in the First
Time Installation for the proper operation of the
internet portal.
Press “ ” button on your remote control and the
Press “ ” button on your remote control and the
portal application options will be displayed. The
application options will be displayed in a manner
similar to the template below.
Use the “ ” or “ ” , “ ” or “ ” to navigate between
the items on Portal screen. Press the
OK button to
confirm your selection. Press the
BACK button to go
to the previous screen.
Press the
Press the
EXIT button to quit the Internet portal mode.
iPlayer Application
You can access BBC iPlayer using your TV. To do
this, an active internet connection is required. (See
connecting to a Wired/Wireless Network section to
connect your TV to internet). After the connection is
established, you can select BBC iPlayer among the
portal options. (See Internet Portal)
Press the
Press the
OK button on your remote control to start
the BBC iPlayer application.
Note: Broadband internet connection (minumum
2mbps) is required for high quality viewing.
Playing a Programme via iPlayer
Select a programme and press OK button. The
programme playback will begin.
You can press the
You can press the
PAUSE button to pause playback.
Press the
PLAY button to resume the playback.
Use the
STOP button to stop the playback.
Press the
EXIT button to exit iPlayer. Press the
RETURN button for going back to the previous screen.
Note: “Episode is unavailable.” message may be
Note: “Episode is unavailable.” message may be
displayed on the screen if a problem occurs during
the playback.
Searching a Programme
Highlight the Search tab using the navigation buttons
and press the
OK button. Use the virtual keyboard
to type the letters. Select letters and press the
OK
button. When finished, highlight Search option and
press the
OK button.
Teletext
“
” Teletext / Mix: Activates teletext mode when
pressed once. Press again to place the teletext screen
over the programme (mix). Pressing again will quit
the teletext mode.
“BACK” Index: Selects the teletext index page.
“I” Reveal: Shows hidden information (e.g. solutions
“BACK” Index: Selects the teletext index page.
“I” Reveal: Shows hidden information (e.g. solutions
of games).
“OK” Hold: Holds a text page when convenient. Press
“OK” Hold: Holds a text page when convenient. Press
again to resume.
“ ”/“ ”
“ ”/“ ”
Subcode Pages: Selects subcode pages if
available when the teletext is activated.
P+ / P- and numbers (0-9): Press to select a page.
P+ / P- and numbers (0-9): Press to select a page.
Note: Most TV stations use code 100 for their index pages.
Your TV supports both
FASTEXT and TOP text
systems. When these systems are available, the
pages are divided into groups or topics. When
FASTEXT system is available, sections in a teletext
page will become colour-coded and can be selected
by pressing the coloured buttons. Press a coloured
button that corresponds to with your needs. The
coloured writings will appear, showing you which
coloured buttons to use when
TOP text transmission
is present. Pressing “ ” or “ ” commands will request
the next or previous page respec tively.
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• If your TV fails to restart in 10 minutes, unplug power
for 10 minutes and re-plug again. TV should open with
new software safely. If you still can not get TV working,
please kindly repeat unplug and plug sequence a few
times more. If your set still can not operate, please
call the service personnel to fix the problem for you.
Caution: While led is blinking during reboot do not unplug
your TV’s power. Doing this may cause your TV not to
re-open again and can only be fixed by service personnel.
Manual Software Update
Ensure that the ethernet cable is connected to your
Ensure that the ethernet cable is connected to your
TV. If the ethernet cable is connected to the TV, ensure
that the TV is receiving. Check that the Good is
that the TV is receiving. Check that the Good is
present in the following menu path:
Menu -> Settings -> Network Settings -> Configuration
Menu -> Settings -> Network Settings -> Configuration
Status -> Connected
Go to Settings tab from the main menu and select
Go to Settings tab from the main menu and select
Other Settings. Highlight Software Upgrade and
press OK.
Select Scan for Upgrade and press OK button.
An OSD screen including the progress bar will be
Select Scan for Upgrade and press OK button.
An OSD screen including the progress bar will be
visible under the Software upgrade” title.
A warning screen will be displayed on the screen,
A warning screen will be displayed on the screen,
stating that the TV will be rebooted. Press OK button
to finalize upgrade process and reboot TV.
Troubleshooting & Tips
Image persistence - ghosting
Please note that ghosting may occur while displaying
a persistent image (still or paused image). LCD TVs’
image persistence may disappear after a short time.
Try turning off the TV for a while. To avoid this, do not
leave the screen in still picture mode for extended
periods.
No power
If your TV has no power, please check the power cord
plug is connect to the mains power socket.
Poor picture
1. Have you selected the correct TV system?
2. Is your TV or house aerial located too close to a
2. Is your TV or house aerial located too close to a
non-earthed audio equipment or neon lights, etc.?
3. Mountains or high buildings can cause double
3. Mountains or high buildings can cause double
pictures or ghost images. Sometimes you can improve
the picture quality by changing the direction of the
aerial. Is the picture or teletext unrecognisable?
4. Check if you have entered the correct frequency.
5. Please retune the channels.
6. The picture quality may degrade when two devices
4. Check if you have entered the correct frequency.
5. Please retune the channels.
6. The picture quality may degrade when two devices
are connected to the TV at the same time. In such a
case, disconnect one of the devices.
Digital Teletext (for UK only)
• Press the “ ” button. The digital teletext information
appears. Operate it with the coloured buttons, cursor
buttons and
OK button.
The operation method may differ depending on the
contents of the digital teletext. Follow the instructions
displayed on digital teletext screen.
When the “ ” button is pressed again, the TV returns
When the “ ” button is pressed again, the TV returns
to television broadcasting.
Software Upgrade
Your TV is capable of finding and updating new
software upgrades over broadcast channels. For
broadcast channels search, TV looks the available
channels stored in your settings. So before software
upgrade search, it is advised to auto search and
update all available channels.
1) Software upgrade search via user interface
• It is possible manually to check if there is a new
software upgrade for your TV set.
• Simply navigate on your main menu. Choose
• Simply navigate on your main menu. Choose
Settings and select Other Settings menu. In Other
Settings menu navigate on to the Software Upgrade
item and press
OK button to open Upgrade Options
menu.
• In
• In
Upgrade Options menu select Scan for upgrade
and press
OK button.
• If a new upgrade is found, it starts to download
the upgrade. A progress bar indicates the remaining
download progress. When download completes with
success a message is displayed for reboot to activate
new software. Press
OK to continue with the reboot
operation.
2) Background search and upgrade mode
• While TV is connected to Internet, in background
2) Background search and upgrade mode
• While TV is connected to Internet, in background
it searches for critical software upgrades. If a critical
software upgrade is found it downloads the upgrade
silently. When download completes with success a
message is displayed for reboot operation to activate
new software. Press OK to continue with the reboot
operation.
3) 3.AM search and upgrade mode
• If
Automatic scanning in Upgrade Options menu
is enabled, TV wakes up at 03:00 and searches
broadcast channels for new software upgrade. If new
software is found and downloaded successfully, with
next power up TV opens with new software version.
Note on reboot operation: Reboot is the last step in software
upgrade operation if download of new software is finished
successfully. During reboot TV makes final initialization. In
reboot sequence panel power is closed and front led indicates
the activity with blinking. Around 5 minutes later TV restarts
with new software activated.
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No picture
1. No Picture means that your TV is not receiving a
transmission. Have you selected the correct button on
the remote control? Try once more. Also make sure
the correct input source has been selected.
2. Is the aerial connected properly?
3. Are the plugs connected tightly to the aerial socket?
4. Is the aerial cable damaged?
5. Are suitable plugs used to connect the aerial?
6. If you are in doubt, consult your dealer.
2. Is the aerial connected properly?
3. Are the plugs connected tightly to the aerial socket?
4. Is the aerial cable damaged?
5. Are suitable plugs used to connect the aerial?
6. If you are in doubt, consult your dealer.
No sound
1. Has the TV been set to mute? To cancel mute,
press the “ ” button, or increase the volume level.
2. Sound is coming from only one speaker. Is the
2. Sound is coming from only one speaker. Is the
balance set to one extreme? See Sound Menu
section.
Remote control - does not operate
Your TV no longer responds to the remote control. The
batteries may be exhausted, if so you can still use the
control buttons on the TV. (* Is only possible if they
are not blocked by parental control.)
Input sources - can not be selected
1. If you cannot select an input source, it is possible
that no device is connected.
2. Check the AV cables and connections if you have
2. Check the AV cables and connections if you have
tried to connect a device.
Recording Unavailable
To record a programme, you should first connect
a USB disk to your TV while the TV is switched
off. You should then switch on the TV to enable
recording feature. Otherwise, recording feature will
not be available. If you cannot perform recording, try
switching off the TV and then re-inserting the USB
device while the TV is switched off.
device while the TV is switched off.
USB Is too Slow
If “USB is too slow” message is displayed on the
screen while starting a recording, try restarting
the recording. If you still get the same error, it is
possible that your USB disk does not meet the speed
requirements. Try connecting another USB disk.
Internet Connection Not Available / DLNA Mode
Not Operating
If the MAC address (a unique identifier number) of
your PC or modem has been permanently registered,
it is possible that your TV might not connect to
the internet. In such a case, the MAC address is
authenticated each time when you connect to the
internet. This is a precaution against unauthorized
access. Since your TV has its own MAC address,
your internet service provider cannot validate the MAC
address of your TV. For this reason, your TV cannot
connect to the internet. Contact your internet service
provider and request information on how to connect
a different device, such as your TV, to the internet.
It is also possible that the connection may not be
It is also possible that the connection may not be
available due to a firewall problem. If you think
this causes your problem, contact your internet
service provider. A firewall might be the reason of a
connectivity and discovery problem while using the TV
in DLNA mode or while browsing via DLNA.
Invalid Domain
Ensure that you have already logged on to your PC
with an authorized username/password and also
ensure that your domain is active, prior to sharing
any files in your DLNA server program on your PC. If
the domain is invalid, this might cause problems while
browsing files in DLNA mode.
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