Sharp LC-32GA9EK (serv.man8) Service Manual ▷ View online
33
LC-26GA5E
LC-32GA5E
LC-32GA9E/LC-32BV9E
LC-37GA9E/LC-37BV9E
Troubleshooting Table (continued)
29
LC-32/37GA9E
LC-32/37BV9E
TROUBLESHOOTING TABLE
(Continued)
No sound (1) (during the reception of TV broadcasting)
No audio output during UHF/VHF reception
Checklist:
1) Is the volume set to MIN or MUTE on the remote control? ••• Set the desired volume.
2) Are headphones connected to HEADPHONE (J1301)? ••• Disconnect them.
3) Is ANT-CABLE disconnected or connected improperly? ••• Connect it correctly as per the operation manual.
1) Is the volume set to MIN or MUTE on the remote control? ••• Set the desired volume.
2) Are headphones connected to HEADPHONE (J1301)? ••• Disconnect them.
3) Is ANT-CABLE disconnected or connected improperly? ••• Connect it correctly as per the operation manual.
NO
Is the audio signal (L/R) sent from pins (28) and (27) of IC3002
(VCT)?
(VCT)?
NO
YES
Is the audio signal of pins (3)
and (5) of IC303 (OP-AMP)
sent properly?
and (5) of IC303 (OP-AMP)
sent properly?
(AV-UNIT)
(TUNER)
Check IC303 or peripheral
circuits.
circuits.
NO
YES
YES
Is the audio signal of pin (4)
of IC301/IC302 (AUDIO-
AMP) sent properly?
of IC301/IC302 (AUDIO-
AMP) sent properly?
Check HEAD-PHONE
(J1301) or peripheral
circuits.
(J1301) or peripheral
circuits.
NO
Is the audio signal output of
pins (2) and (4) of P301
(AUDIO-CONNECTOR)
normal?
pins (2) and (4) of P301
(AUDIO-CONNECTOR)
normal?
YES
Check SP-BOX (right and
left) and wire harness.
left) and wire harness.
Check P301 (AUDIO-
CONNECTOR) and
peripheral circuits.
CONNECTOR) and
peripheral circuits.
YES
NO
Is the audio signal (SIF) sent
from pin (1) of CONNECTOR
(SC2705)?
from pin (1) of CONNECTOR
(SC2705)?
Check pin (31) of IC3002
(VCT) and peripheral
circuits.
(VCT) and peripheral
circuits.
YES
Is the SIF signal (SIF_IN1+)
sent to pin (31) of IC3002
(VCT)?
sent to pin (31) of IC3002
(VCT)?
Check whether +5V and +8V
are supplied to pins (18) and
(33) of IC3002 respectively.
Or, check peripheral circuits.
are supplied to pins (18) and
(33) of IC3002 respectively.
Or, check peripheral circuits.
YES
NO
NO
NO
NO
Is the audio signal (SIF) sent
from pin (12) of IC201 (IF-
DEMOD)?
from pin (12) of IC201 (IF-
DEMOD)?
Check Q203 (AMP) and
peripheral circuits.
peripheral circuits.
YES
Is the SIF signal sent to pins
(23) and (24) of IC201 (IF-
DEMOD)?
(23) and (24) of IC201 (IF-
DEMOD)?
Check IC201 and peripheral
circuits.
circuits.
YES
Is the IF signal sent from pin
(8) of TUNER (TU201)?
(8) of TUNER (TU201)?
Check FL202 and peripheral
circuits.
circuits.
YES
Check whether 33V and 5V
are supplied to pins (9) and
(7) of TUNER (TU201)
respectively. Check SDA/SCL
and AGC signal.
are supplied to pins (9) and
(7) of TUNER (TU201)
respectively. Check SDA/SCL
and AGC signal.
Replace TUNER (TU201).
34
LC-26GA5E
LC-32GA5E
LC-32GA9E/LC-32BV9E
LC-37GA9E/LC-37BV9E
Troubleshooting Table (continued)
30
LC-32/37GA9E
LC-32/37BV9E
No sound from external input devices (2)
No sound from an external
input device connected to
EXT1 (SCART1).
input device connected to
EXT1 (SCART1).
No sound from an external
input device connected to
EXT2 (SCART2).
input device connected to
EXT2 (SCART2).
No sound from an
external input device
connected to EXT3.
external input device
connected to EXT3.
No sound from EXT4
(AUDIO) connecting an
external input device.
(AUDIO) connecting an
external input device.
No sound from EXT5
(AUDIO) connecting an
external input device.
(AUDIO) connecting an
external input device.
YES
<EXT1>
Is IN1-L audio signal sent
from pin (6) of SCART1
terminal (J1101) to pin
(14) of IC3002 (VCT)?
Is IN1-R audio signal sent
from pin (2) of SCART1
terminal (J1101) to pin
(13) of IC3002 (VCT)?
Is IN1-L audio signal sent
from pin (6) of SCART1
terminal (J1101) to pin
(14) of IC3002 (VCT)?
Is IN1-R audio signal sent
from pin (2) of SCART1
terminal (J1101) to pin
(13) of IC3002 (VCT)?
<EXT2>
Is IN2-L audio signal sent
from pin (27) of SCART2
terminal (J1101) to pin
(12) of IC3002 (VCT)?
Is IN2-R audio signal sent
from pin (23) of SCART2
terminal (J1101) to pin
(11) of IC3002 (VCT)?
Is IN2-L audio signal sent
from pin (27) of SCART2
terminal (J1101) to pin
(12) of IC3002 (VCT)?
Is IN2-R audio signal sent
from pin (23) of SCART2
terminal (J1101) to pin
(11) of IC3002 (VCT)?
<EXT3>
Is IN3-L audio signal
sent from pin (3) of
J1201 terminal to pin
(16) of IC3002?
Is IN3-R audio signal
sent from pin (5) of
J1201 terminal to pin
(15) of IC3002?
Is IN3-L audio signal
sent from pin (3) of
J1201 terminal to pin
(16) of IC3002?
Is IN3-R audio signal
sent from pin (5) of
J1201 terminal to pin
(15) of IC3002?
Is the audio signal
properly sent from pins
(28) and (27) of IC3002?
properly sent from pins
(28) and (27) of IC3002?
Check IC3002 or
peripheral circuits.
peripheral circuits.
Is the audio signal of
pins (7) and (1) of IC303
(OP-AMP) sent properly?
pins (7) and (1) of IC303
(OP-AMP) sent properly?
Check IC303 or
peripheral circuits.
peripheral circuits.
<EXT4>
Is D-SUB-L audio signal
sent from J2702 to pin
(15) of IC2704?
Is D-SUB-R audio signal
sent from J2702 to pin
(2) of IC2704?
Is D-SUB-L audio signal
sent from J2702 to pin
(15) of IC2704?
Is D-SUB-R audio signal
sent from J2702 to pin
(2) of IC2704?
Is D-SUB-L audio signal
sent to pin (10) of
IC3002?
Is D-SUB-R audio signal
sent to pin (9) of
IC3002?
sent to pin (10) of
IC3002?
Is D-SUB-R audio signal
sent to pin (9) of
IC3002?
<EXT5>
Is HDMI-L audio signal
sent from J2701 to pin
(14) of IC2704?
Is HDMI-R audio signal
sent from J2701 to pin
(5) of IC2704?
Is HDMI-L audio signal
sent from J2701 to pin
(14) of IC2704?
Is HDMI-R audio signal
sent from J2701 to pin
(5) of IC2704?
Check pins (6) and
(2) of SCART1 and
connection to an
external input
device.
(2) of SCART1 and
connection to an
external input
device.
Check pins (27) and
(23) of SCART2 and
connection to an
external input
device.
(23) of SCART2 and
connection to an
external input
device.
Check pins 3
(J1201) and 5
(J1201) of EXT3
and connection to
an external input
device.
(J1201) and 5
(J1201) of EXT3
and connection to
an external input
device.
Is HDMI-L audio
signal sent to pin
(10) of IC3002?
Is HDMI-R audio
signal sent to pin (9)
of IC3002?
signal sent to pin
(10) of IC3002?
Is HDMI-R audio
signal sent to pin (9)
of IC3002?
Is the audio output
signal of pins (13) and
(16) of IC302/IC301
(MAIN-AMP) normal?
signal of pins (13) and
(16) of IC302/IC301
(MAIN-AMP) normal?
Check IC302/IC301
(MAIN-AMP),
HEADPHONE and
peripheral circuits.
(MAIN-AMP),
HEADPHONE and
peripheral circuits.
Check CONNECTOR
(P301) and SP-BOX
(right and left).
(P301) and SP-BOX
(right and left).
YES
YES
NO
NO
Check output of pins
(13) and (3) of
IC2704 and
peripheral circuits.
(13) and (3) of
IC2704 and
peripheral circuits.
NO
Check that Option-
HDMI Setup-Audio
select is set to
"Analog".
HDMI Setup-Audio
select is set to
"Analog".
YES
YES
YES
OK
NO
YES
YES
YES
NO
YES
NO
NO
TROUBLESHOOTING TABLE
(Continued)
35
LC-26GA5E
LC-32GA5E
LC-32GA9E/LC-32BV9E
LC-37GA9E/LC-37BV9E
Troubleshooting Table (continued)
31
LC-32/37GA9E
LC-32/37BV9E
TROUBLESHOOTING TABLE
(Continued)
No sound except from speakers (3)
Check audio input signal of pin (31) of IC3002 (VCT), pins (18)
and (33) of the power line, pins (84) and (83) of I2C-LINE, and
peripheral circuits.
and (33) of the power line, pins (84) and (83) of I2C-LINE, and
peripheral circuits.
NO
NO
NO
NO
No audio output from the
headphones
headphones
No audio output from EXT1
(SCART) terminal.
(SCART) terminal.
NO
Is there audio output on pins
(2) and (3) of the headphone
terminal (J1301)?
(2) and (3) of the headphone
terminal (J1301)?
Checklist:
1) Is the MUTE button on the remote control set to ON? ••• Set to OFF.
2) Check the connection to external devices. ••• Is there any improper connection?
1) Is the MUTE button on the remote control set to ON? ••• Set to OFF.
2) Check the connection to external devices. ••• Is there any improper connection?
Is audio input/output signal of
pins (3) and (5)/(1) and (7) of
IC303 (OP-AMP) normal?
pins (3) and (5)/(1) and (7) of
IC303 (OP-AMP) normal?
NO
NO
YES
YES
NO
YES
NO
NO
NO
YES
YES
Is audio output signal (SPK-
OUT L/R) properly sent from
pins (28) and (27) of IC3002
(VCT)?
OUT L/R) properly sent from
pins (28) and (27) of IC3002
(VCT)?
Check the connection to
EXT1 (J1101) and external
devices.
EXT1 (J1101) and external
devices.
Check the connection to
EXT2 (J1101) and external
devices.
EXT2 (J1101) and external
devices.
Is S-MUTE-LINE [IC1710 (pin
21)] or S2-MUTE-LINE
[IC3003 (pin 26)] at H?
(Check Q1102/Q1101
operation.)
21)] or S2-MUTE-LINE
[IC3003 (pin 26)] at H?
(Check Q1102/Q1101
operation.)
Is audio signal sent from pins
(22) and (21) of IC3002?
(22) and (21) of IC3002?
Check the audio signal
output line from pins (22) and
(21) of IC3002 to
Q1103/Q1104/Q1201/Q1202
output line from pins (22) and
(21) of IC3002 to
Q1103/Q1104/Q1201/Q1202
Check the connection to
AUDIO OUTPUT terminal
(J1201) and external devices.
AUDIO OUTPUT terminal
(J1201) and external devices.
Is S-MUTE-LINE [IC1710 (pin
21)] at H?
(Check Q1204/Q1203
operation.)
21)] at H?
(Check Q1204/Q1203
operation.)
Is audio signal sent to pins
(3) and (1) of EXT1 (J1101)?
(3) and (1) of EXT1 (J1101)?
Is S-MUTE-LINE [IC1710
(pin 21)] at H?
(Check Q1106/Q1105
operation.)
(pin 21)] at H?
(Check Q1106/Q1105
operation.)
Is audio signal sent from
pins (24) and (23) of
IC3002?
pins (24) and (23) of
IC3002?
Check the audio signal
output line from pins (24)
and (23) of IC3002 to pins
(3) and (1) of EXT1.
output line from pins (24)
and (23) of IC3002 to pins
(3) and (1) of EXT1.
Check the power supply 8/5
V pins (18) and (33) of
IC3002 and peripheral
circuits.
V pins (18) and (33) of
IC3002 and peripheral
circuits.
Is audio signal sent to pins
(24) and (22) of EXT2
(J1101)?
(24) and (22) of EXT2
(J1101)?
Is audio signal sent to pins
(13) and (15) [L/R (white)
(red)] of AUDIO OUTPUT
terminal (J1201)?
(13) and (15) [L/R (white)
(red)] of AUDIO OUTPUT
terminal (J1201)?
No audio output from EXT2
(SCART) terminal.
(SCART) terminal.
No audio output from AUDIO
OUTPUT terminal.
OUTPUT terminal.
36
LC-26GA5E
LC-32GA5E
LC-32GA9E/LC-32BV9E
LC-37GA9E/LC-37BV9E
Troubleshooting Table (continued)
32
LC-32/37GA9E
LC-32/37BV9E
TROUBLESHOOTING TABLE
(Continued)
<On input of the tuner (U/V)>
No picture appears on LCD during the tuner (U/V) reception.
Checklist:
1) Is "INPUT SOURCE" button on the remote control set up correctly? ••• See the operation manual and set "INPUT SOURCE" to "TV".
2) Is MENU-PICTURE-Contrast/Brightness set to "MIN"? ••• Set it to an appropriate level.
3) Is ANT-CABLE disconnected or connected improperly? ••• Connect it correctly as per the operation manual.
1) Is "INPUT SOURCE" button on the remote control set up correctly? ••• See the operation manual and set "INPUT SOURCE" to "TV".
2) Is MENU-PICTURE-Contrast/Brightness set to "MIN"? ••• Set it to an appropriate level.
3) Is ANT-CABLE disconnected or connected improperly? ••• Connect it correctly as per the operation manual.
NO
Is level of pins (4) and (5) of
tuner (TU201) and pins (10)
and (11) of IC201 (IF-
DEMOD) at H?
tuner (TU201) and pins (10)
and (11) of IC201 (IF-
DEMOD) at H?
These are communications
lines for control (I2C). Follow
the path and check whether
they are forced to L
(PULL_DOWN).
lines for control (I2C). Follow
the path and check whether
they are forced to L
(PULL_DOWN).
YES
NO
Is the video signal (IF) sent
from pin (8) of tuner
(TU201)?
from pin (8) of tuner
(TU201)?
Check the tuner (TU201)
and peripheral circuits.
and peripheral circuits.
NO
YES
YES
YES
Is video signal sent from pin
(17) of IC201 (IF-DEMOD)?
(17) of IC201 (IF-DEMOD)?
Check FL201 (SAW-FIL),
IC201 and peripheral
circuits.
IC201 and peripheral
circuits.
NO
Is the video signal VIN1
(ATUNER-CVBS) sent to pin
(191) of IC3002 (VCT)?
(ATUNER-CVBS) sent to pin
(191) of IC3002 (VCT)?
Check IC201 (IF-DEMOD),
CONNECTOR
(P201/SC2705) and
peripheral circuits.
CONNECTOR
(P201/SC2705) and
peripheral circuits.
NO
YES
Is LVDS video signal (LVDS_0N/0P-3N/3P) sent to pins
(141)/(140) - (129)/(128) of IC3002 (VCTP), and is CLK signal
(LVDS_CN/CP) sent to pins (132)/(131)?
(141)/(140) - (129)/(128) of IC3002 (VCTP), and is CLK signal
(LVDS_CN/CP) sent to pins (132)/(131)?
Check pins (192)/(170)/(133) of BU3.3V line of IC3002 (VCTP),
pins (185)/(169)/(142) of 1.8V line and peripheral circuits.
pins (185)/(169)/(142) of 1.8V line and peripheral circuits.
NO
YES
Is LVDS video signal (LVDS_0N/0P-3N/3P) sent to pins (12)/(13) -
(24)/(25) of CONNECTOR CN1 of LCD-CONT-UNIT, and is CLK
signal (LVDS_CN/CP) sent to pins (21)/(22)?
(24)/(25) of CONNECTOR CN1 of LCD-CONT-UNIT, and is CLK
signal (LVDS_CN/CP) sent to pins (21)/(22)?
Check CONNECTOR (P2305, CN1) and HARNESSWIRE (LV).
NO
YES
Is power (LCD5V) supplied to pins (2) – (5) of CONNECTOR CN1
in LCD-CONT-UNIT?
in LCD-CONT-UNIT?
YES
Replace LCD-CONT-UNIT.
Is LCD5V supplied to pins (31) – (28) of CONNECTOR (P2305)?
Check Harness Wire (LV).
Check Harness Wire (LV).
No picture on the display (1)