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7

Geographical Areas Covered
UK; Republic of Ireland

Warranty Service Arrangements
1-years standard

The approved service company will collect the product from the end-user, repair & return to the
end-user under warranty.

Lamp Warranty Service Arrangements
90-days standard
The end-user returns the faulty lamp and lamp warranty claim form (Provided with the
projector) to the approved service company who will inspect and replace under warranty.

Unit J Prince of Wales Industrial Park
Vulcan St
Oldham
Lancashire OL1 4ER
Tel: 0161 626 4067
Fax: 0161 627 1741
Internet: 

www.tpgroup.co.uk

8

• 

The warning lights on the projector indicate problems inside the projector.

• 

There are two types of warning lights: a TEMPERATURE WARNING indicator that warns
you when the projector is too hot, and a LAMP REPLACEMENT indicator that warns you
when to change the lamp.

• 

If a problem occurs, either the TEMPERATURE WARNING indicator or the LAMP
REPLACEMENT indicator will illuminate in red. After turning off the power, follow the
procedures given below.

If the temperature inside the projector increases, due
to blockage of the air vents, or the setting location,
“TEMP ” will blink in the lower left corner of the
picture. If the temperature keeps on rising, the lamp
will turn off and the temperature warning indicator
will blink, the cooling fan will run for further 90
seconds, then the power will be shut off. After
“TEMP” appears, be sure to perform the following
measures.

• 

The lamp life used for approximately 1,900
hours.

• 

When the remaining lamp life used becomes
1,900 or less, “Lamp Warning Icon” will be
displayed on the screen in yellow. When the
hours used becomes 2,000, “Lamp Warning
Icon” will change to “Lamp Warning Icon” (red),
the lamp will automatically turn off and then the
projector as well. At this time, the lamp
replacement indicator will illuminate in red.

• 

If you try to turn on the projector a fourth time
without replacing the lamp, the projector will not
turn on.

9

• 

Blocked air intake

• 

Relocate the projector to an area
with proper ventilation.

Temperature

warning

indicator

The internal
temperature is
abnormally high.

• 

Cooling fan breakdown

• 

Internal circuit failure

• 

Clogged ventilate hole

• 

Take the projector to your nearest
Sharp Authorised Projector Dealer
or Service Centre.

• 

Clean the ventilate holes.

Time to change the
lamp

• 

Lamp has been used for over
1,900 hours.

Lamp

replacement

indicator

The lamp does not
illuminate.

• 

Burnt-out lamp

• 

Lamp circuit failure

• 

Carefully replace the lamp. 

• 

Take the projector to your nearest
Sharp Authorised Projector Dealer
or Service Centre for repair.

• 

If the temperature warning indicator illuminates, and the power turns off, follow the above possible
solutions and then wait until the projector has cooled down completely before plugging in the power
cord and turning the power back on. (At least 5 minutes.)

• 

If the power is turned off and then turned on again, as during a brief test, the lamp replacement
indicator may be triggered, preventing the power from going on. Should this occur, take the power
cord out of the wall outlet and plug it back in again.

• 

If you want to clean the air vents during projector operation, be sure to first press “OFF”  on the
projector or “OFF” on the remote control and after the power has turned off and the cooling fan has
stopped, then clean the vents.

• 

Do not unplug the power cord after the power has been turned off and while the cooling fan is
running. The cooling fan runs for about 90 seconds.

10

• 

It is recommended that the lamp be replaced after approximately 1,900 cumulative hours of use or
when you notice a significant deterioration of the picture and colour quality.

• 

For lamp replacement, please consult your nearest Sharp Authorised Projector Dealer or Service
Centre.

• 

This projector utilises a pressurised mercury lamp. A loud sound may indicate lamp failure. Lamp
failure can be attributed to numerous sources such as: excessive shock, improper cooling, surface
scratches or deterioration of the lamp due to a lapse of usage time. The period of time up to failure
largely varies depending on the individual lamp and/or the condition and the frequency of use. It is
important to note that failure can often result in the bulb cracking.

• 

When the lamp replacement indicator and on-screen display icon are illuminated or flash, it is
recommended that the lamp be replaced with a new one immediately, even if the lamp appears to
be operating normally.

• 

Should the lamp break, the glass particles may spread inside the lamp cage or gas contained in the
lamp may be vented into the room from the exhaust vent. Because the gas in this lamp includes
mercury, ventilate the room well if the lamp breaks and avoid all exposure to the released gas. In
case of exposure to the gas, consult with a doctor as soon as possible.

• 

Should the lamp break, there is also a possibility that glass particles may spread inside of the
projector. In such a case, it is recommended you contact your nearest Sharp Authorised Projector
Dealer or Service Centre to remove the damaged lamp and assure safe operation.

• 

Do not remove the lamp unit immediately after operation of the projector. The lamp will be
hot and touching it can lead to burn or injury.

• 

Wait at least one hour after the power cord is disconnected to allow the surface of the
lamp unit to fully cool before removing the lamp unit.

• 

If the new lamp does not light after replacement, take your projector to the nearest Sharp
Authorised Projector Dealer or Service Centre for repair. Purchase a replacement lamp
unit of type BQC-XVZ100001 from your nearest Sharp Authorised Projector Dealer or
Service Centre. Then carefully change the lamp by following the instructions described in
this section. If you wish, you may have the lamp replaced at your nearest Sharp
Authorised Projector Dealer or Service Centre.

BQC-XVZ100001

Lamp Module

CK