Sharp XV-Z10000 Handy Guide ▷ View online
Contact Information
Version 1.3
Issue 04/2006
Issue 04/2006
4
SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Sharp Electronics (UK) Ltd
Contact Information
Sharp Head Office (Stockley Park)
4 Furzeground Way,
Stockley Park,
Uxbridge,
Middlesex
UB11 1AE
4 Furzeground Way,
Stockley Park,
Uxbridge,
Middlesex
UB11 1AE
Sharp Sales
Please contact your account manager directly or telephone 0208 7342000
Please contact your account manager directly or telephone 0208 7342000
Sharp Parts Centre
E-mail –
E-mail –
Sharp Training Information
E-mail –
E-mail –
Sharp Technical Support
Please visit the following link -
Please visit the following link -
http://www.tradenet.sharp.co.uk/tech/default.asp
From this website, by selecting the product, Sharp provides Online Technical Assistance via a
request form.
request form.
Product Specification
Version 1.3
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SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
XV-Z10000E
Specification
ANSI Lumens
800
Native Resolution
WXGA
Dimensions (W x H x D mm)
319 x 155 x 423
Weight
9.7kg
Panel Size
0.8” HD2 DLP
Contrast Ratio
2600:1
Fan Noise
32dB
Inputs
Composite
Y
Component
2
S-Video
Y
PC RGB
2
RS-232
Y
DVI
Y
PCMCIA
N
Audio
N
Outputs
PC RGB
N
Audio
N
RS-232
N
Other Outputs
DC 12v
Configuration
Ceiling Mountable
Y
Throw Ratio
1.8 to 2.4:1
Focus
Manual
Lens Shift
Y
Supported Resolutions
SXGA, XGA, SVGA,
VGA,
MAC 21”/19”/16”/13”
Audio
N/A
Control
via RS232
Available Lenses
Y
Remote Control
InfraRed / Wired
Mouse Function
N
Pointer
N
Lamp
270W
Lamp Life
2000
Warranty
1Yr RTB
Lamp Warranty
90 days
Additional Features
DVI-I All Digital
Projection, 6x Colour
Wheel, Sealed Optics
Warranty Procedure
Version 1.3
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SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
General Terms & Conditions
Product warranty is offered on the terms specified in this policy, provided that:
(a) The product is serviced by the approved service company.
(b) Repairs or alterations have not been performed or attempted by unauthorised personnel.
(c) The product is of original design and specification.
(d) The product has been properly maintained and operated in accordance with the
manufacturers specifications.
(e) The product is within its stated warranty period.
(f) Proof of purchase is available on request.
(g) The fault has been caused by a genuine manufacturing defect.
Product warranty is offered on the terms specified in this policy, provided that:
(a) The product is serviced by the approved service company.
(b) Repairs or alterations have not been performed or attempted by unauthorised personnel.
(c) The product is of original design and specification.
(d) The product has been properly maintained and operated in accordance with the
manufacturers specifications.
(e) The product is within its stated warranty period.
(f) Proof of purchase is available on request.
(g) The fault has been caused by a genuine manufacturing defect.
Exclusions to Warranty
The following items are not covered by the warranty. Any work carried out relating to these
items will be on a chargeable basis:
(a) Faults caused directly or indirectly by incorrect installation, maintenance or operation.
(b) Accidental damage, misuse, abuse or neglect.
(c) Alteration or repairs carried-out by person(s) not authorised by Sharp.
(d) General wear & tear.
(e) Internal cleaning & maintenance.
(f) Act of God, such as fire, flood, lightening etc.
(g) The supply of fraudulent or negligent information to the Help-Desk or service company.
(h) Cosmetic parts, including cabinet & exterior parts.
(i) Consumable items, including projector lamps & air filters.
(j) Cables (unless faulty-as-new).
(k) Fuses (unless related to an applicable fault).
(l) Batteries.
(m) Use of the product in conjunction with other products or accessories not approved by
Sharp.
(n) Pixel failures within the specification of the product. (LCD & DMD panels)
(p) Installation and/or decommissioning (unless otherwise stated).
The following items are not covered by the warranty. Any work carried out relating to these
items will be on a chargeable basis:
(a) Faults caused directly or indirectly by incorrect installation, maintenance or operation.
(b) Accidental damage, misuse, abuse or neglect.
(c) Alteration or repairs carried-out by person(s) not authorised by Sharp.
(d) General wear & tear.
(e) Internal cleaning & maintenance.
(f) Act of God, such as fire, flood, lightening etc.
(g) The supply of fraudulent or negligent information to the Help-Desk or service company.
(h) Cosmetic parts, including cabinet & exterior parts.
(i) Consumable items, including projector lamps & air filters.
(j) Cables (unless faulty-as-new).
(k) Fuses (unless related to an applicable fault).
(l) Batteries.
(m) Use of the product in conjunction with other products or accessories not approved by
Sharp.
(n) Pixel failures within the specification of the product. (LCD & DMD panels)
(p) Installation and/or decommissioning (unless otherwise stated).
No Fault Found
Product returned to the approved service company with no-fault-found, or is found to be
operating in accordance with its specification, will be subject to a handling charge.
Product returned to the approved service company with no-fault-found, or is found to be
operating in accordance with its specification, will be subject to a handling charge.
Routine Maintenance
Routine maintenance, such as external cleaning, replacement of air filters etc, should be
carried out at the intervals specified in the product operation manual by the reseller (or end-
user where applicable).
Routine maintenance, such as external cleaning, replacement of air filters etc, should be
carried out at the intervals specified in the product operation manual by the reseller (or end-
user where applicable).
Projector Products:
Where these products are used in dusty and/or smoky environments, then the frequency of
routine maintenance should be increased appropriately
Where these products are used in dusty and/or smoky environments, then the frequency of
routine maintenance should be increased appropriately
Internal Cleaning:
Where periodic internal cleaning is required, this must only be carried out by qualified
personnel.
Where periodic internal cleaning is required, this must only be carried out by qualified
personnel.
Warranty Procedure
Version 1.3
Issue 04/2006
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SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Geographical Areas Covered
UK; Republic of Ireland
UK; Republic of Ireland
Warranty Service Arrangements
1-years standard
1-years standard
The approved service company will collect the product from the end-user, repair & return to the
end-user under warranty.
end-user under warranty.
Lamp Warranty Service Arrangements
90-days standard
The end-user returns the faulty lamp and lamp warranty claim form (Provided with the
projector) to the approved service company who will inspect and replace under warranty.
90-days standard
The end-user returns the faulty lamp and lamp warranty claim form (Provided with the
projector) to the approved service company who will inspect and replace under warranty.
Approved Service Companies:
T.P. Service Co
Unit J Prince of Wales Industrial Park
Vulcan St
Oldham
Lancashire OL1 4ER
Tel: 0161 626 4067
Fax: 0161 627 1741
Internet:
Vulcan St
Oldham
Lancashire OL1 4ER
Tel: 0161 626 4067
Fax: 0161 627 1741
Internet:
www.tpgroup.co.uk
