DOWNLOAD Sharp XG-C55X Service Manual ↓ Size: 1.1 MB | Pages: 60 in PDF or view online for FREE

Model
XG-C55X
Pages
60
Size
1.1 MB
Type
PDF
Document
Handy Guide
Brand
Device
Projector / Version 1.4
File
xg-c55x.pdf
Date

Sharp XG-C55X Handy Guide ▷ View online

Warranty Procedure
Version 1.4
Issue 04/2006
6
SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
General Terms & Conditions
Product warranty is offered on the terms specified in this policy, provided that:
(a) The product is serviced by the approved service company.
(b) Repairs or alterations have not been performed or attempted by unauthorised personnel.
(c) The product is of original design and specification.
(d) The product has been properly maintained and operated in accordance with the
manufacturers specifications.
(e) The product is within its stated warranty period.
(f) Proof of purchase is available on request.
(g) The fault has been caused by a genuine manufacturing defect.
Exclusions to Warranty
The following items are not covered by the warranty. Any work carried out relating to these
items will be on a chargeable basis:
(a) Faults caused directly or indirectly by incorrect installation, maintenance or operation.
(b) Accidental damage, misuse, abuse or neglect.
(c) Alteration or repairs carried-out by person(s) not authorised by Sharp.
(d) General wear & tear.
(e) Internal cleaning & maintenance.
(f) Act of God, such as fire, flood, lightening etc.
(g) The supply of fraudulent or negligent information to the Help-Desk or service company.
(h) Cosmetic parts, including cabinet & exterior parts.
(i) Consumable items, including projector lamps & air filters.
(j) Cables (unless faulty-as-new).
(k) Fuses (unless related to an applicable fault).
(l) Batteries.
(m) Use of the product in conjunction with other products or accessories not approved by
Sharp.
(n) Pixel failures within the specification of the product. (LCD & DMD panels)
(p) Installation and/or decommissioning (unless otherwise stated).
No Fault Found
Product returned to the approved service company with no-fault-found, or is found to be
operating in accordance with its specification, will be subject to a handling charge.
Routine Maintenance
Routine maintenance, such as external cleaning, replacement of air filters etc, should be
carried out at the intervals specified in the product operation manual by the reseller (or end-
user where applicable).
Projector Products:
Where these products are used in dusty and/or smoky environments, then the frequency of
routine maintenance should be increased appropriately
Internal Cleaning
Where periodic internal cleaning is required, this must only be carried out by qualified
personnel.
Warranty Procedure
Version 1.4
Issue 04/2006
7
SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Geographical Areas Covered
UK; Republic of Ireland
Warranty Service Arrangements
3-years standard
The reseller should return the product to the approved service company at their cost. The
approved service company will repair and return to the reseller under warranty.
Lamp Warranty Service Arrangements
90-days standard
The end-user returns the faulty lamp and lamp warranty claim form (Provided with the
projector) to the approved service company who will inspect and replace under warranty.
Approved Service Companies:
T.P. Service Co
Unit J Prince of Wales Industrial Park
Vulcan St
Oldham
Lancashire OL1 4ER
Tel: 0161 626 4067
Fax: 0161 627 1741
Internet: 
www.tpgroup.co.uk
Maintenance Indicators
Version 1.4
Issue 04/2006
8
SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
• 
The warning lights on the projector indicate problems inside the projector.
• 
If a problem occurs, either the temperature warning indicator or the lamp replacement
indicator will illuminate red, and the power will turn off. After the power has been turned
off, follow the procedures given below.
About the temperature warning
indicator
About the lamp replacement
indicator
If the temperature inside the projector increases, due
to blockage of the air vents, or the setting location,
“TEMP ” will blink in the lower left corner of the
picture. If the temperature keeps on rising, the lamp
will turn off and the temperature warning indicator
will blink, the cooling fan will run for further 90
seconds, then the power will be shut off. After
“TEMP” appears, be sure to perform the following
measures.
• 
The lamp life becomes 0%, when used for
approximately 3,000 hours with “ON” in “Power
Save” or when used for approximately 2,000
hours with “OFF” in “Power Save”.
• 
When the remaining lamp life becomes 6% or
less, “Lamp Warning Icon” will be displayed on
the screen in yellow. When the percentage
becomes 0%, “Lamp Warning Icon” will change
to “Lamp Warning Icon” (red), the lamp will
automatically turn off and then the projector as
well. At this time, the lamp replacement indicator
will illuminate in red.
• 
If you try to turn on the projector a fourth time
without replacing the lamp, the projector will not
turn on.
Maintenance Indicators
Version 1.4
Issue 04/2006
9
SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Maintenance indicator
Condition
Problem
Possible Solution
Normal
Abnormal
• 
Blocked air intake
• 
Relocate the
projector to an
area with proper
ventilation.
Temperature
warning
indicator
Off
Red on/
Power off
The internal
temperature is
abnormally high.
• 
Cooling fan breakdown
• 
Internal circuit failure
• 
Clogged air intake
• 
Take the projector
to your nearest
Sharp Authorised
Projector Dealer or
Service Centre
Red blinks/
Red on
Time to change
the lamp
• 
Remaining lamp life
becomes 5% or under.
Lamp
replacement
indicator
Green on
• 
Green
blinks
when
the
lamp is
active.
Red on/
Power off
The lamp does not
illuminate.
• 
Burnt-out lamp
• 
Lamp circuit failure
• 
Carefully replace
the lamp. Take the
projector to your
nearest
• 
Sharp Authorised
Projector Dealer or
Service Centre for
repair.
• 
Please exercise
care
Power
indicator
Green on/
Red on
Red blinks
The power indicator
blinks in red when
the projector is on.
• 
The filter cover, lamp unit
cover or lens cover is
open.
• 
Securely install the
covers.
• 
If the power
indicator blinks
even when the
filter cover is
securely installed,
contact your
nearest Sharp
Authorised
Projector Dealer or
Service Centre for
advice.
Important Information
• 
If the temperature warning indicator illuminates, and the power turns off, follow the above possible
solutions and then wait until the projector has cooled down completely before plugging in the power
cord and turning the power back on. (At least 5 minutes.)
• 
If the power is turned off and then turned on again, as during a brief test, the lamp replacement
indicator may be triggered, preventing the power from going on. Should this occur, take the power
cord out of the wall outlet and plug it back in again.
• 
If you want to clean the air vents during projector operation, be sure to first press “OFF” and after
the power has turned off and the cooling fan has stopped, then clean the vents.
• 
Do not unplug the power cord after the power has been turned off and while the cooling fan is
running. The cooling fan runs for about 90 seconds.
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