Sharp XG-C50XE Handy Guide ▷ View online
Contact Information
Version 1.5
Issue 04/2006
Issue 04/2006
4
SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Sharp Electronics (UK) Ltd
Contact Information
Sharp Head Office (Stockley Park)
4 Furzeground Way,
Stockley Park,
Uxbridge,
Middlesex
UB11 1AE
4 Furzeground Way,
Stockley Park,
Uxbridge,
Middlesex
UB11 1AE
Sharp Sales
Please contact your account manager directly or telephone 0208 7342000
Please contact your account manager directly or telephone 0208 7342000
Sharp Parts Centre
E-mail –
E-mail –
Sharp Training Information
E-mail –
E-mail –
Sharp Technical Support
Please visit the following link -
Please visit the following link -
http://www.tradenet.sharp.co.uk/tech/default.asp
From this website, by selecting the product, Sharp provides Online Technical Assistance via a
request form.
request form.
Product Specification
Version 1.5
Issue 04/2006
Issue 04/2006
5
SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
PG-C45X
XG-C50X
Specification
ANSI Lumens
ANSI Lumens
2500
3000
Native Resolution
XGA
XGA
Dimensions (W x H x D mm)
393 x 114 x 303
393 x 114 x 303
Weight
5.1kg
5.1kg
Panel Size
0.9” TFT LCD x 3
0.9” TFT LCD x 3
Contrast Ratio
400:1
400:1
Fan Noise
33dB
33dB
Inputs
Composite
Composite
Y
Y
Component
Y via PC RGB
Y via PC RGB
S-Video
Y
Y
PC RGB
Y x 2
Y x 2
RS-232
Y
Y
DVI
N
N
PCMCIA
N
N
Audio
Y
Y
Outputs
PC RGB
PC RGB
Y (inc Component)
Y (inc Component)
Audio
Y
Y
RS-232
Y
Y
Other Outputs
N
N
Configuration
Ceiling Mountable
Ceiling Mountable
Y
Y
Throw Ratio
1.8 to 2.3:1
1.8 to 2.3:1
Focus
Manual
Manual
Lens Shift
N
N
Supported Resolutions
UXGA, SXGA+, SXGA,
XGA, SVGA, VGA,
MAC 21”/19”/16”/13”
UXGA, SXGA+, SXGA,
XGA, SVGA, VGA,
MAC 21”/19”/16”/13”
Audio
3W
3W
Control
Via RS-232
Via RS-232
Available Lenses
2
2
Remote Control
InfraRed/Wired
InfraRed/Wired
Mouse Function
Y
Y
Pointer
N
N
Lamp
340W
340W
Lamp Life
2000
2000
Warranty
3 Yr RTB
3 Yr RTB
Lamp Warranty
90 days
90 days
Additional Features
Lockdown feature, Free
Sharp Advanced
Presentation Software
(SAPS)
Lockdown feature, Free
Sharp Advanced
Presentation Software
(SAPS)
Warranty Procedure
Version 1.5
Issue 04/2006
Issue 04/2006
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SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
General Terms & Conditions
Product warranty is offered on the terms specified in this policy, provided that:
(a) The product is serviced by the approved service company.
(b) Repairs or alterations have not been performed or attempted by unauthorised personnel.
(c) The product is of original design and specification.
(d) The product has been properly maintained and operated in accordance with the
manufacturers specifications.
(e) The product is within its stated warranty period.
(f) Proof of purchase is available on request.
(g) The fault has been caused by a genuine manufacturing defect.
Product warranty is offered on the terms specified in this policy, provided that:
(a) The product is serviced by the approved service company.
(b) Repairs or alterations have not been performed or attempted by unauthorised personnel.
(c) The product is of original design and specification.
(d) The product has been properly maintained and operated in accordance with the
manufacturers specifications.
(e) The product is within its stated warranty period.
(f) Proof of purchase is available on request.
(g) The fault has been caused by a genuine manufacturing defect.
Exclusions to Warranty
The following items are not covered by the warranty. Any work carried out relating to these
items will be on a chargeable basis:
(a) Faults caused directly or indirectly by incorrect installation, maintenance or operation.
(b) Accidental damage, misuse, abuse or neglect.
(c) Alteration or repairs carried-out by person(s) not authorised by Sharp.
(d) General wear & tear.
(e) Internal cleaning & maintenance.
(f) Act of God, such as fire, flood, lightening etc.
(g) The supply of fraudulent or negligent information to the Help-Desk or service company.
(h) Cosmetic parts, including cabinet & exterior parts.
(i) Consumable items, including projector lamps & air filters.
(j) Cables (unless faulty-as-new).
(k) Fuses (unless related to an applicable fault).
(l) Batteries.
(m) Use of the product in conjunction with other products or accessories not approved by
Sharp.
(n) Pixel failures within the specification of the product. (LCD & DMD panels)
(p) Installation and/or decommissioning (unless otherwise stated).
The following items are not covered by the warranty. Any work carried out relating to these
items will be on a chargeable basis:
(a) Faults caused directly or indirectly by incorrect installation, maintenance or operation.
(b) Accidental damage, misuse, abuse or neglect.
(c) Alteration or repairs carried-out by person(s) not authorised by Sharp.
(d) General wear & tear.
(e) Internal cleaning & maintenance.
(f) Act of God, such as fire, flood, lightening etc.
(g) The supply of fraudulent or negligent information to the Help-Desk or service company.
(h) Cosmetic parts, including cabinet & exterior parts.
(i) Consumable items, including projector lamps & air filters.
(j) Cables (unless faulty-as-new).
(k) Fuses (unless related to an applicable fault).
(l) Batteries.
(m) Use of the product in conjunction with other products or accessories not approved by
Sharp.
(n) Pixel failures within the specification of the product. (LCD & DMD panels)
(p) Installation and/or decommissioning (unless otherwise stated).
No Fault Found
Product returned to the approved service company with no-fault-found, or is found to be
operating in accordance with its specification, will be subject to a handling charge.
Product returned to the approved service company with no-fault-found, or is found to be
operating in accordance with its specification, will be subject to a handling charge.
Routine Maintenance
Routine maintenance, such as external cleaning, replacement of air filters etc, should be
carried out at the intervals specified in the product operation manual by the reseller (or end-
user where applicable).
Routine maintenance, such as external cleaning, replacement of air filters etc, should be
carried out at the intervals specified in the product operation manual by the reseller (or end-
user where applicable).
Projector Products:
Where these products are used in dusty and/or smoky environments, then the frequency of
routine maintenance should be increased appropriately
Where these products are used in dusty and/or smoky environments, then the frequency of
routine maintenance should be increased appropriately
Internal Cleaning:
Where periodic internal cleaning is required, this must only be carried out by qualified
personnel.
Where periodic internal cleaning is required, this must only be carried out by qualified
personnel.
Warranty Procedure
Version 1.5
Issue 04/2006
Issue 04/2006
7
SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Geographical Areas Covered
UK; Republic of Ireland
UK; Republic of Ireland
Warranty Service Arrangements
3-years standard
The reseller should return the product to the approved service company at their cost. The
approved service company will repair and return to the reseller under warranty.
3-years standard
The reseller should return the product to the approved service company at their cost. The
approved service company will repair and return to the reseller under warranty.
Approved Service Companies:
T.P. Service Co
Unit J Prince of Wales Industrial Park
Vulcan St
Oldham
Lancashire OL1 4ER
Tel: 0161 626 4067
Fax: 0161 627 1741
Internet:
Vulcan St
Oldham
Lancashire OL1 4ER
Tel: 0161 626 4067
Fax: 0161 627 1741
Internet:
www.tpgroup.co.uk
