Sharp PAS (serv.man7) Service Manual ▷ View online
Printer Accounting Server
Version 2.5
Administrator’s Guide
Software Metrics Inc.
450 Phillip Street
Waterloo, ON
N2L 5J2 Canada
450 Phillip Street
Waterloo, ON
N2L 5J2 Canada
http://www.metrics.com
Document Version 2.5.20010115
ii
Printer Accounting Server: Administrator’s Guide
Copyright
Information in this document is for your information only and does not represent a
commitment on the part of Software Metrics Inc, a division of Equitrac. The
information is subject to change without notice.
commitment on the part of Software Metrics Inc, a division of Equitrac. The
information is subject to change without notice.
The software described in this manual is offered to you under a license or a non-
disclosure agreement. It may not be copied or distributed outside of the said
agreement. Copying software without permission is against the law.
disclosure agreement. It may not be copied or distributed outside of the said
agreement. Copying software without permission is against the law.
Printer Accounting Server is a trademark of Software Metrics Inc.
The following are believed to be trademarks or registered trademarks of their
respective corporations:
respective corporations:
•
Adobe, FrameMaker, PostScript: Adobe, Inc.
•
Macintosh, AppleTalk: Apple Computer Corp.
•
Canon, BubbleJet: Canon Corp.
•
Compaq, Pagemarq: Compaq Corp.
•
Danyl: Schlumberger Ltd.
•
Datalect, MNet: Datalect Corp.
•
Emulex, NetJet, NetQue: Emulex Corporation.
•
Epson, Stylus, ESC/P, ESC/P2: Epson Corp.
•
Genicom: Genicom Corp.
•
Hewlett-Packard, CopyJet, DesignJet, DeskJet, HP-GL/2, LaserJet, JetDirect, Mopier,
PCL, PJL: Hewlett-Packard, Inc.
PCL, PJL: Hewlett-Packard, Inc.
•
IBM, LAN Server, OS/2: International Business Machines Corp.
•
Intel, NetPort, NetPortExpress: Intel Corp.
•
Access, Explorer, Internet Explorer, Internet Information Server, JET, Microsoft,
Microsoft Word, MS-DOS, LAN Manager, Systems Management Server, TCP/IP Print
Server, Windows, Windows for Workgroups, Windows 95, Windows 98, Windows
NT: Microsoft Corporation.
Microsoft Word, MS-DOS, LAN Manager, Systems Management Server, TCP/IP Print
Server, Windows, Windows for Workgroups, Windows 95, Windows 98, Windows
NT: Microsoft Corporation.
•
Lexmark, Optra, MarkNet: Lexmark International, Inc.
•
Mosaic, NCSA: Board of Trustees of the University of Illinois
•
Netscape, Navigator: Netscape Corp.
•
Oracle: Oracle Corp.
•
Ricoh, Aficio: Ricoh Company Ltd.
•
Tektronix: Tektronix Inc.
•
UNIX: Unix System Laboratories, Inc.
•
XCP: XCP, Inc.
•
Docutech, Xerox: Xerox Corp.
This document, Version 2.5.20010115, was produced using Adobe FrameMaker 5.5
running on Microsoft Windows NT Workstation 4.0 and set using Adobe Myriad MM
and ITC Garamond MM fonts.
running on Microsoft Windows NT Workstation 4.0 and set using Adobe Myriad MM
and ITC Garamond MM fonts.
This manual is Copyright © 1996-2000 by Software Metrics Inc, a division of Equitrac.
All rights reserved. Unauthorized reproduction is prohibited.
All rights reserved. Unauthorized reproduction is prohibited.
Printer Accounting Server: Administrator’s Guide
iii
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Manual overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Manual conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Manual overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Manual conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Administrative workstation—System Manager . . . . . . . . . . . 5
Administrative workstation—Accounts Manager. . . . . . . . . 6
Clients - network printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Release workstation—Release Station . . . . . . . . . . . . . . . . . . . 7
Deposit workstation—Deposit Station . . . . . . . . . . . . . . . . . . . 7
Client Billing workstation—Print Provider . . . . . . . . . . . . . . . . 7
Macintosh Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
NTS Services and NTS Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Administrative workstation—System Manager . . . . . . . . . . . 5
Administrative workstation—Accounts Manager. . . . . . . . . 6
Clients - network printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Release workstation—Release Station . . . . . . . . . . . . . . . . . . . 7
Deposit workstation—Deposit Station . . . . . . . . . . . . . . . . . . . 7
Client Billing workstation—Print Provider . . . . . . . . . . . . . . . . 7
Macintosh Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
NTS Services and NTS Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1
Core PAS components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.1.1 Components installed on a server . . . . . . . . . . . . . . . . . . . . . . 10
1.1.2 Required administrative applications. . . . . . . . . . . . . . . . . . . . 12
1.1.3 Optional workstation applications . . . . . . . . . . . . . . . . . . . . . . 13
1.1.1 Components installed on a server . . . . . . . . . . . . . . . . . . . . . . 10
1.1.2 Required administrative applications. . . . . . . . . . . . . . . . . . . . 12
1.1.3 Optional workstation applications . . . . . . . . . . . . . . . . . . . . . . 13
1.2
Network setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3
PAS editions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.4
PAS add-ons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.4.4 Client Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.4.5 Macintosh Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.4.6 NTS Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.7 Desktop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.8 Secure Document Release (SDR) . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.9 Release Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.4.10 NetWare Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.4.11 UNIX Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.4.4 Client Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.4.5 Macintosh Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.4.6 NTS Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.7 Desktop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.8 Secure Document Release (SDR) . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.9 Release Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.4.10 NetWare Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.4.11 UNIX Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.5
Licenses and activation keycodes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.5.12 Component Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
1.5.13 License verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
1.5.12 Component Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
1.5.13 License verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
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Printer Accounting Server: Administrator’s Guide
1.5.14 PAS and PRS licensing compatibility. . . . . . . . . . . . . . . . . . . . . 27
1.5.15 Administrative considerations . . . . . . . . . . . . . . . . . . . . . . . . . . 27
1.5.15 Administrative considerations . . . . . . . . . . . . . . . . . . . . . . . . . . 27
1.6
PAS and regional settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.
Installing core PAS components . . . . . . . . . . . . . . . . . 29
2.1
Configuration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.1.1 Component overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.1.2 Deciding on component destinations . . . . . . . . . . . . . . . . . . 30
2.1.1 Component overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.1.2 Deciding on component destinations . . . . . . . . . . . . . . . . . . 30
2.2
Preparing to install the database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2.2.1 Estimating required disk space. . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.2.2 Selecting a database management system. . . . . . . . . . . . . . 34
2.2.1 Estimating required disk space. . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.2.2 Selecting a database management system. . . . . . . . . . . . . . 34
2.3
Installing a PAS database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.3.1 Installing a Microsoft SQL Server database . . . . . . . . . . . . . . 35
2.3.2 Installing an Oracle database . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.3.1 Installing a Microsoft SQL Server database . . . . . . . . . . . . . . 35
2.3.2 Installing an Oracle database . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.4
Converting the database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.4.1 Database conversion details . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
2.4.1 Database conversion details . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
2.5
Preparing the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
2.5.1 Planning the physical setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
2.5.2 Configuring administrative access on the network . . . . . . 43
2.5.3 Installing and configuring TCP/IP on the print server . . . . 44
2.5.4 Obtaining your activation keycode. . . . . . . . . . . . . . . . . . . . . . 44
2.5.1 Planning the physical setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
2.5.2 Configuring administrative access on the network . . . . . . 43
2.5.3 Installing and configuring TCP/IP on the print server . . . . 44
2.5.4 Obtaining your activation keycode. . . . . . . . . . . . . . . . . . . . . . 44
2.6
Installing the components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
2.6.1 Running the automated install program . . . . . . . . . . . . . . . . 45
2.6.2 Adding sites and servers in System Manager . . . . . . . . . . . . 47
2.6.3 Using the Accounting Server Configuration wizard. . . . . . 49
2.6.4 Verifying activation keycodes in System Manager . . . . . . . 51
2.6.5 Verifying installed software components . . . . . . . . . . . . . . . . 53
2.6.6 Using the Printer Conversion wizard . . . . . . . . . . . . . . . . . . . . 54
2.6.7 Adding logical printer definitions on the print server . . . . 56
2.6.1 Running the automated install program . . . . . . . . . . . . . . . . 45
2.6.2 Adding sites and servers in System Manager . . . . . . . . . . . . 47
2.6.3 Using the Accounting Server Configuration wizard. . . . . . 49
2.6.4 Verifying activation keycodes in System Manager . . . . . . . 51
2.6.5 Verifying installed software components . . . . . . . . . . . . . . . . 53
2.6.6 Using the Printer Conversion wizard . . . . . . . . . . . . . . . . . . . . 54
2.6.7 Adding logical printer definitions on the print server . . . . 56
2.7
Configuring core services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
2.7.1 Running the Administrative Tools in other languages . . . 60
2.7.2 Configuring a printer port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
2.7.3 Adding printer registrations in System Manager. . . . . . . . . 63
2.7.1 Running the Administrative Tools in other languages . . . 60
2.7.2 Configuring a printer port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
2.7.3 Adding printer registrations in System Manager. . . . . . . . . 63
2.8
Configuring the accounts database. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
2.8.1 Configuring automatic account creation . . . . . . . . . . . . . . . . 66
2.8.1 Configuring automatic account creation . . . . . . . . . . . . . . . . 66