DOWNLOAD Sharp MX-M364N / MX-565N (serv.man5) Service Manual ↓ Size: 45.47 MB | Pages: 127 in PDF or view online for FREE

Model
MX-M364N MX-565N (serv.man5)
Pages
127
Size
45.47 MB
Type
PDF
Document
Service Manual
Brand
Device
Copying Equipment / Installation Manual (Revised January2016).
File
mx-m364n-mx-565n-sm5.pdf
Date

Sharp MX-M364N / MX-565N (serv.man5) Service Manual ▷ View online

MX-M565N  CONFIGURATION – iv
2. Combination of options
STD: Standard provision.  OPT: Installable.  ―: Cannot be connected. 
*1: Option in some region. 
*2: No support in some region
Section
Name
Model name
MX-M365N 
MX-M465N
MX-M465N A
MX-M565N A
MX-M565N
MX-M364N
MX-M464N
MX-M564N
MX-M564N A
AR-M460N
AR-M560N
AR-M460N X
Remarks
Document 
Feed System
DUPLEX SINGLE PASS FEEDER
STD
STD
REVERSING SINGLE PASS FEEDER
STD
STD
Paper Feed 
System
STAND/1 x 500 SHEET PAPER DRAWER
MX-DE12
OPT
OPT
OPT
OPT
STAND/2 x 500 SHEET PAPER DRAWER
MX-DE13
OPT
OPT
OPT
OPT
STAND/3 x 500 SHEET PAPER DRAWER
MX-DE14
OPT
OPT
OPT
OPT
STAND/500 & 2000 SHEET PAPER DRAWER
MX-DE20
OPT
OPT
OPT
OPT
LARGE CAPACITY TRAY
MX-LC11
OPT
OPT
OPT
OPT
LONG PAPER FEEDING TRAY
MX-LT10
OPT
OPT
OPT
OPT
Paper Exit 
System
EXIT TRAY UNIT
MX-TR13 N
OPT
OPT
OPT
EXIT TRAY CABINET
MX-TU12
STD/OPT
STD/OPT
STD/OPT
STD
*1
FINISHER
MX-FN17
OPT
OPT
OPT
OPT
PUNCH MODULE
MX-PN11
A/B/C/D
OPT
OPT
OPT
OPT
For MX-
FN17
PAPER PASS UNIT
MX-RB22
OPT
OPT
OPT
OPT
SADDLE STITCH FINISHER
MX-FN10
OPT
OPT
OPT
OPT
FINISHER (4K)
MX-FN11
OPT
OPT
OPT
OPT
SADDLE STITCH FINISHER
MX-FN18
OPT
OPT
OPT
OPT
PUNCH MODULE
MX-PNX5
A/B/C/D
OPT
OPT
OPT
OPT
For MX-
FN10
PUNCH MODULE
MX-PNX6
A/B/C/D
OPT
OPT
OPT
OPT
For MX-
FN11/
FN18
Printer 
Expansion
PS3 EXPANSION
MX-PK11
STD
STD
OPT
BARCODE FONT KIT
MX-PF10
OPT
OPT
OPT
XPS EXPANSION KIT
MX-PUX1
OPT
OPT
OPT
Image send 
expansion
FACSIMILE EXPANSION KIT
MX-FX11
OPT
OPT
OPT
*2
STAMP UNIT
AR-SU1
OPT
OPT
OPT
OPT
INTERNET FAX EXPANSION KIT
MX-FWX
OPT
OPT
OPT
ENHANCED COMPRESSION KIT
MX-EB11
OPT
OPT
Authentication 
/ Security
DATA SECURITY KIT
MX-FR44U
OPT
OPT
DATA SECURITY KIT
MX-FR45U
OPT
CARD COLUTION KIT
MX-EC50
OPT
OPT
*2
MIRRORING KIT
MX-EB12 N
OPT
OPT
Application /
Solution
SHARPDESK 1 LICENSE KIT
MX-USX1
OPT
OPT
OPT
SHARPDESK 5 LICENSE KIT
MX-USX5
OPT
OPT
OPT
SHARPDESK 10 LICENSE KIT
MX-US10
OPT
OPT
OPT
SHARPDESK 50 LICENSE KIT
MX-US50
OPT
OPT
OPT
SHARPDESK 100 LICENSE KIT
MX-USA0
OPT
OPT
OPT
SHARP OSA NETWORK SCANNER TOOL 1 
LICENSE KIT
MX-UN01A
OPT
OPT
OPT
SHARP OSA NETWORK SCANNER TOOL 5 
LICENSE KIT
MX-UN05A
OPT
OPT
OPT
SHARP OSA NETWORK SCANNER TOOL 10 
LICENSE KIT
MX-UN10A
OPT
OPT
OPT
SHARP OSA NETWORK SCANNER TOOL 50 
LICENSE KIT
MX-UN50A
OPT
OPT
OPT
SHARP OSA NETWORK SCANNER TOOL 
100 LICENSE KIT
MX-UN1HA
OPT
OPT
OPT
APPLICATION INTEGRATION MODULE
MX-AMX1
OPT
OPT
OPT
APPLICATION COMMUNICATION MODULE
MX-AMX2
STD/OPT
STD/OPT
OPT
*1
EXTERNAL ACCOUNT MODULE
MX-AMX3
STD/OPT
STD/OPT
OPT
*1
WEB BROWSING EXPANSION KIT
MX-AM10
OPT
STD/OPT
*1
OTHER
KEYBOARD
MX-KB11 N
STD/OPT
STD/OPT
*1
KEYBOARD
MX-KB14 N
OPT
USB WIRELESS LAN ADAPTER
MX-EB13
OPT
OPT
*2
PLASMACLUSTER ION GENARATOR
MX-PC12
OPT
OPT
OPT
*2
PLASMACLUSTER ION GENERATOR 
MOUNTING KIT
MX-XB16
OPT
OPT
OPT
*2
1
1
: ‘14/Jun
2
: ‘16/Jan
2
MX-M565N  MX-M365N/M465N/M565Nseries MX-M364N/M464N/M564Nseries AR-M460N/M560N series  1 – 1
MX-M565N
Service Manual
 
[1]
MX-M365N/M465N/M565Nseries    
MX-M364N/M464N/M564Nseries 
AR-M460N/M560N series
1. Installing (use) conditions
Before installing the machine, check that the following installing
(use) conditions are satisfied.
If the installing (use) conditions are not satisfied, the machine may
not achieve full performances, resulting in troubles. It may also
cause safety problems. Therefore, be sure to provide the installing
(use) conditions before setting up the machine.
A. Bringing space
For installation of a large size machine, be sure to check that the
door size is wide enough before bringing in.
B. Installing space
The following space must be provided around the machine in order
to assure machine performances and proper operations.
If any option is installed, provide the additional space for installing
it.
Adequate space must be provide behind the machine for proper
ventilation heat and dust. If not, the machine cannot exhibit func-
tions against heat and dust, causing some troubles.
C. Power source (Capacity, voltage, frequency, 
safety, plug)
If the power specifications are not satisfied, the machine cannot
exhibit full performances and may cause safety trouble.
Strictly observe the following specifications.
(1)
Power capacity
Check that the following power capacity is satisfied. If not, addition-
ally provide a power source.
Current capacity
Japan: 20A or more
100V: 15A or more
200V: 10A or more
NOTE: Check the shape of the power plug of the machine, and
insert it into a power outlet of the acceptable shape.
(2)
Power voltage
Measure the voltage during copying to check that the voltage is in
the range of the specified voltage +/-10%.
If the voltage is outside the specified range, call a qualified electri-
cian and have the proper voltage/amps/hertz supplied to the copier.
(An electrical work is required.)
Call a qualified electrician and have the proper voltage/amps/hertz
supplied to the copier. In this case, the capacity must be great
enough for the max. power consumption of the machine.
(3)
Power frequency, waveform
The frequency must be within the range of the specified frequency
+/-2%. If power waveform is deformed, a trouble may occur.
(4)
Safety
Be sure to properly ground the machine.
Grounding (earth connection) must be performed before inserting
the power plug into the power outlet.
When disconnecting the earth connection, be sure to disconnect
the power plug from the power outlet in advance.
(5)
Power plug
Check the shape of the power plug of the machine, and insert it into
a power outlet of the acceptable shape.
D. Floor strength and level
This machine is considerably heavy and becomes heavier with an
option installed.
The floor must be strong enough for assuring safety.
If the unit is not horizontally installed, the toner density control is not
performed normally, degrading the copy quality.
If not, color shift or image distortion may occur.
E. Direct rays of the sun, dust, temperature, 
humidity, gases, chemicals, vibration
(1)
Temperature and humidity
This machine is designed to perform properly under the specified
temperature and humidity. If the temperature and humidity exceeds
the specified range, the machine may not operate properly and or
cause equipment failure.
Especially when the humidity is too high, paper absorbs humidity to
cause a paper jam or dirty copy.
Do not install the machine near a heater, a cooler, or a humidifier.
Dew may be formed inside the machine to cause a trouble. Use
enough care for ventilation.
-  Working environment
Temperature: 10 to 35 degrees C
Humidity: 20 to 85% RH
Atmospheric pressure: 590 to 1013hPa (altitude: 0 to 2000 m)
No.
Content
1
Bringing space
2
Installing space
3
Power source (Capacity, fluctuation, safety)
4
Floor strength
5
Direct rays of the sun, dust, temperature, humidity, gases, 
chemicals
11-13/16" 
(30cm)
11-13/16" 
(30cm)
17-23/32" 
(45cm)
85%
Humidity㧔RH㧕
60%
20%
2
: ‘16/Jan
2
MX-M565N  MX-M365N/M465N/M565Nseries MX-M364N/M464N/M564Nseries AR-M460N/M560N series  1 – 2
(2)
Dust
If dust enters the machine, it may cause dirty copy and a paper
jam, resulting in a shortened lifetime.
(3)
Direct rays of the sun
If the machine is installed under the rays of the sun, the exterior of
the machine may be discolored and abnormal copies may be pro-
duced.
(4)
Gases and chemicals
Do not install the machine at a place where there are gases and
chemicals. Especially be careful to avoid installation near a diazo-
type copier, which produces ammonium gas.
Copy quality may be adversely affected and a trouble may be
caused.
(5)
Vibration
Avoid installation near a machine which produces vibrations.
If vibrations are applied to the copier machine, copy images may be
deflected and a trouble may be caused.
F. Note for handling PWB and electronic parts
When handling the PWB and the electronic parts, be sure to
observe the following precautions in order to prevent against dam-
age by static electricity.
1)
When in transit or storing, put the parts in an anti-static bag or
an anti-static case and do not touch them with bare hands.
2)
When and after removing the parts from an anti-static bag
(case), use an earth band as shown below:
-  Put an earth band to your arm, and connect it to the
machine.
-  When repairing or replacing an electronic part, perform the
procedure on an anti-static mat.
MX-M565N  MX-M365N/M465N/M565Nseries MX-M364N/M464N/M564Nseries AR-M460N/M560N series  1 – 3
G. Note for handling the drum unit, the transfer 
unit, the developing unit, and the fusing unit
When handling the OPC drum unit, the transfer unit, and the devel-
oping unit, strictly observe the following items.
If these items are neglected, a trouble may be generated in the
copy and print image quality.
(Drum unit)
1)
Avoid working at a place with strong lights.
2)
Do not expose the OPC drum to lights including interior lights
for a long time.
3)
When the OPC drum is removed from the machine, cover it
with light blocking material. (When using paper, use about 10
sheets of paper to cover it.)
4)
Be careful not to attach fingerprints, oil, grease, or other for-
eign material on the OPC drum surface.
(Transfer unit)
1)
Be careful not to attach fingerprints, oil, grease, or other for-
eign material on the transfer roller.
(Developing unit)
1)
Be careful not to attach fingerprints, oil, grease, or other for-
eign material on the developing unit.
(Fusing unit)
1)
Be careful not to put fingerprints, oil, grease, or other foreign
material on the fusing roller and the external heating belt.
2)
Do not leave the fusing roller in contact state for a long time.
2. Transit and delivery
A. Implements, facility, and manpower
It is recommendable to use a forklift for bringing in the machine for
safety.
If no forklift is available, man-power of two persons is required. The
machine is considerably heavy, and requires safety precautions for
delivery and installation.
Transit of the machine must be made in packed condition to the
installing place.
Since the hard disk drive is built in the machine, use care not to
exert vibrations or shocks to the machine when in transit.
B. Delivery
Remove the packing materials prior to installation in the office envi-
ronment.
3. Unpacking
A. Unpacking procedure
1)
Remove the PP band.
2)
Remove the internal packing pads with the machine.
B. Removal of the fixing tape and protection 
material
C. Removal of parts packed together
No.
Content
Method
1
Implements, facility, 
and man power
Use a forklift. (If no forklift is available, 
manpower of two persons is required.) 
2
Delivery
Transit must be made in packed condition.
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