Sharp MX-M363N / MX-M363U / MX-M503N / MX-M503U (serv.man112) Service Manual / Technical Bulletin ▷ View online
Sharp Electronics (UK) Ltd., Technical Services Group
1. Model Name: MX-M283N/M363N/M453N/M503N/M363U/M453U/M503U
2. Description:
Upgrade of ICU-ROM
From November 2009 production
Model Name
ROM
control
No.
ICU PCU SCU DSPF
E-
MANUAL
N Model
(Except for
China)
(Except for
China)
B00
0200j3 0104j3 0101j3 0101j3 0140j3
U Model
(Except for
China)
(Except for
China)
U200j3 0104j3 0101j3
---
---
N Model
(For China)
(For China)
C108j3 0104j3 0101j3 0101j3 C100j3
* ICU above is the version described in the ROM management label. Check that the
actual version is following (Sim22-5).
- MX-M283N/M363N/M453N/M503N (Except for China)
ICU(MAIN): 02.00.j3/ICU(BOOT): 01.05.j3/LANGUAGE: 01.03.j3/GRAPHIC:
01.00.j3
- MX-M363U/M453U/M503U (Except for China)
ICU(MAIN): u2.00.j3/ICU(BOOT): 01.05.j3/LANGUAGE: 01.03.j3/GRAPHIC:
01.00.j3
- MX-M363N/M453N/M503N (For China)
ICU(MAIN): C1.08.j3/ICU(BOOT): 01.05.j3/LANGUAGE: C1.00.j3/GRAPHIC:
01.00.j3
Item of change: See the accompanying sheet.
Main Unit ROM Version Combination History Table
No
.
Model
Name
Name
ROM
administrati
on
ICU PCU SCU DSPF
E-
MANUAL
Action
T/R
No.
No.
(2)
N Model
A44
0104
j3
0104
j3
0101
j3
0101
j3
0140j3
2009
/8Mi
d
ARE-
938
U Model
A02
u101
j3
0104
j3
0101
j3
--- ---
(1)
MX-
M363N
MX-
M453N
MX-
M503N
A43
0104
j3
0104
j3
0101
j3
0101
j3
0140j3
2009
/6
ARE-
922
ROM UPGRADE..... (3).
TECHNICAL BULLETIN
Date:
January 2010
Model:MXM283/363/453/503
N & U Models
Ref.:
Ref.:
REF 7
Colour:
White
Page:
1 of 4
Sharp Electronics (UK) Ltd., Technical Services Group
[Description] (Except for China)
No
.
Subject Description
1 OSA3.5
support
OSA3.5 is now supported.
2
Software switch-
related
related
The following settings have been added to the FAX software SW.
- SW66-1: When receiving from the internet FAX, the size is selectable.
- SW66-1: When receiving from the internet FAX, the size is selectable.
1: Complies with SW66-5
0: Complies with SW62-4, 5 (default)
0: Complies with SW62-4, 5 (default)
- SW66-5: When receiving from the internet FAX, B4 size is selectable.
1: Do no select B4
0: Select B4 (default)
0: Select B4 (default)
* When you want to print a received I-FAX to only B4, use the following
settings in FAX software SW.
SW66-1: [1]
SW66-5: [0]
SW66-1: [1]
SW66-5: [0]
When you want to switch conventional paper selection switch (through SW62-
4, 5) when printing a received I-Fax, use the following setting in FAX software
SW.
4, 5) when printing a received I-Fax, use the following setting in FAX software
SW.
SW66-1: [0]
Or,
SW66-1: [1]
SW66-5: [1]
SW66-5: [1]
3 Printer-related
Data after the EOI (End of Image) marker in JPEG data of the pasted image
may not be printed because a PCL-XL error occurs as incorrect data. This glitch
has been corrected so that data after the EOI marker is ignored.
may not be printed because a PCL-XL error occurs as incorrect data. This glitch
has been corrected so that data after the EOI marker is ignored.
4 Printer-related
When printing directly from USB and the insufficient memory error was
displayed, the Notice Page text was incorrect. This has been corrected.
[Before change]
displayed, the Notice Page text was incorrect. This has been corrected.
[Before change]
A field in the TIFF file is not supported. The print job has been cancelled.
[After change]
There is insufficient memory. Printing has been interrupted.
5 Printer-related
When printing documents with both horizontal and vertical data from the PCL5
in a non-Windows environment, the horizontal data would not be printed in the
correct direction. This glitch has been corrected.
in a non-Windows environment, the horizontal data would not be printed in the
correct direction. This glitch has been corrected.
6 Printer-related
When using a print macro of the PCL5, characters and images would not output
in the specified colour. This glitch has been corrected.
in the specified colour. This glitch has been corrected.
7 Printer-related
Regarding the USTATUS DEVICE command (server-side), there have been
cases where the MFP does not send the correct command and, as a result, the
same data would be re-printed. This glitch has been corrected.
cases where the MFP does not send the correct command and, as a result, the
same data would be re-printed. This glitch has been corrected.
8 Printer-related
If a page with a large amount of characters was printed through PCL5, the
print speed would become slower based on the number of characters printed.
This glitch has been corrected.
print speed would become slower based on the number of characters printed.
This glitch has been corrected.
9 OSA
related
Regarding OSA external authentication, when the server load is too high, an
authentication error occurs and the print job cannot be completed. This glitch
has been corrected.
authentication error occurs and the print job cannot be completed. This glitch
has been corrected.
Sharp Electronics (UK) Ltd., Technical Services Group
No
.
Subject Description
10 OSA
related
When an OSA application operating in IIS (Internet Information Services) and
the transmitted data size reaches the maximum data size, the scanned data
from the OSA application causes the main unit to freeze. This glitch has been
corrected.
the transmitted data size reaches the maximum data size, the scanned data
from the OSA application causes the main unit to freeze. This glitch has been
corrected.
11 OSA
related
When connecting a keyboard, while in an OSA application, the frame display of
the focus would go out of alignment or remain on-screen. This glitch has been
corrected.
the focus would go out of alignment or remain on-screen. This glitch has been
corrected.
12 OSA
related
When typing into a text box from a connected USB keyboard in an OSA
application and power-saving mode was entered and then recovered from, the
text that was entered would not be displayed on the screen or the main unit
would freeze, in some cases. This glitch has been corrected.
application and power-saving mode was entered and then recovered from, the
text that was entered would not be displayed on the screen or the main unit
would freeze, in some cases. This glitch has been corrected.
13 OSA
related
In an OSA application, the job completion notice would not be output. This
glitch has been corrected.
glitch has been corrected.
14 UI-related
While tray automatic selection is set to disabled, if paper runs out during
printing and the replacement paper was set to the correct paper, a message
prompting that the paper selected is incorrect would be output. This glitch has
been corrected.
printing and the replacement paper was set to the correct paper, a message
prompting that the paper selected is incorrect would be output. This glitch has
been corrected.
15 UI-related
For Italian and French, there was one part of the operation panel that was
localized incorrectly. This error has been corrected.
localized incorrectly. This error has been corrected.
16
Main body control-
related
related
F6-00 may occur if the main body returns from power-on mode or 1W night
mode N hours and 5 minutes (N: 0, 1, 2, 3,...) after from power-off mode or 1W
night mode. This glitch has been corrected. If this trouble code occurs in
power-on mode, a power on/off request message is displayed on the LCD of
the main body. The symptom is recovered when the power is turned off/on. If
this trouble code occurs during FAX reception in 1W night mode, the symptom
is recovered when the destination FAX is recalled.
mode N hours and 5 minutes (N: 0, 1, 2, 3,...) after from power-off mode or 1W
night mode. This glitch has been corrected. If this trouble code occurs in
power-on mode, a power on/off request message is displayed on the LCD of
the main body. The symptom is recovered when the power is turned off/on. If
this trouble code occurs during FAX reception in 1W night mode, the symptom
is recovered when the destination FAX is recalled.
17 Copy
related
When the number of pages is specified in [Special Functions]
[Print Menu]
of Copy, the printed page's character size will vary depending on the number
of lines printed. This glitch has been corrected.
of lines printed. This glitch has been corrected.
18 Option
related
On the built-in keyboard model, if a keyboard type card reader is connected to
the read USB port and low-power mode is entered and then recovered from,
the Keyboard type card reader will not be recognized. This glitch has been
corrected.
the read USB port and low-power mode is entered and then recovered from,
the Keyboard type card reader will not be recognized. This glitch has been
corrected.
19 Other
When the network connection speed is slow, the remote operation panel will
become abnormally slow. The following has been performed to improve this
functionality.
1) The compression option for VNC protocol has been enabled.
2) When the next data transmission request is sent while a request is being
become abnormally slow. The following has been performed to improve this
functionality.
1) The compression option for VNC protocol has been enabled.
2) When the next data transmission request is sent while a request is being
processed, all but the final is destroyed and the drawing data is thinned.
20 Other
Of counter information displayed in the MFP main body, items that do not exist
in MIB information have been added to MIB information.
in MIB information have been added to MIB information.
21 Other
The change to 8.5 inch LCD is now supported.
Sharp Electronics (UK) Ltd., Technical Services Group
[Description] (For China)
No
.
Subject Description
1 Printer-related
Data after the EOI (End of Image) marker in JPEG data of the pasted image
may not be printed because a PCL-XL error occurs as incorrect data. This glitch
has been corrected so that data after the EOI marker is ignored.
may not be printed because a PCL-XL error occurs as incorrect data. This glitch
has been corrected so that data after the EOI marker is ignored.
2 Printer-related
When printing directly from USB and the insufficient memory error was
displayed, the Notice Page text was incorrect. This has been corrected.
[Before change]
displayed, the Notice Page text was incorrect. This has been corrected.
[Before change]
A field in the TIFF file is not supported. The print job has been cancelled.
[After change]
There is insufficient memory. Printing has been interrupted.
3 Printer-related
When printing documents with both horizontal and vertical data from the PCL5
in a non-Windows environment, the horizontal data would not be printed in the
correct direction. This glitch has been corrected.
in a non-Windows environment, the horizontal data would not be printed in the
correct direction. This glitch has been corrected.
4 Printer-related
When using a print macro of the PCL5, characters and images would not output
in the specified color. This glitch has been corrected.
in the specified color. This glitch has been corrected.
5 Printer-related
Regarding the USTATUS DEVICE command (server-side), there have been
cases where the MFP does not send the correct command and, as a result, the
same data would be re-printed. This glitch has been corrected.
cases where the MFP does not send the correct command and, as a result, the
same data would be re-printed. This glitch has been corrected.
6 Printer-related
If a page with a large amount of characters was printed through PCL5, the
print speed would become slower based on the number of characters printed.
This glitch has been corrected.
print speed would become slower based on the number of characters printed.
This glitch has been corrected.
7 UI-related
While tray automatic selection is set to disabled, if paper runs out during
printing and the replacement paper was set to the correct paper, a message
prompting that the paper selected is incorrect would be output. This glitch has
been corrected.
printing and the replacement paper was set to the correct paper, a message
prompting that the paper selected is incorrect would be output. This glitch has
been corrected.
8 Copy
related
When the number of pages is specified in [Special Functions]
[Print Menu]
of Copy, the printed page's character size will vary depending on the number
of lines printed. This glitch has been corrected.
of lines printed. This glitch has been corrected.
9 Option
related
On the built-in keyboard model, if a keyboard type card reader is connected to
the read USB port and low-power mode is entered and then recovered from,
the Keyboard type card reader will not be recognized. This glitch has been
corrected.
the read USB port and low-power mode is entered and then recovered from,
the Keyboard type card reader will not be recognized. This glitch has been
corrected.
10 Other
The change to 8.5 inch LCD is now supported.
Display