Sharp MX-M264N / MX-M264NR / MX-M264NV / MX-M264U / MX-M314N / MX-M314NR / MX-M314NV / MX-M314U / MX-M354N / MX-M354NR / MX-M354U (serv.man81) Service Manual / Technical Bulletin ▷ View online
Sharp Electronics (UK) Ltd., Document Systems Support
2/2
[Description]
No.
Item
Details
1
Main unit control
If a paper tray got empty during subsequent job while performing multiple jobs in series, it
switched to another tray automatically even when Auto Switching of Tray was disabled.
This problem has been corrected.
switched to another tray automatically even when Auto Switching of Tray was disabled.
This problem has been corrected.
2
Main unit control
As the countermeasure for the issue of "Address Book is lost" due to HDD auto recovery
processing (re-mounting processing at the time of
processing (re-mounting processing at the time of
“WatchDogError”), modification has
been made not to perform remounting by this auto recovery processing but stop MFP as
E7-03(09) error.
E7-03(09) error.
3
Main unit control
Sim 56-03 (Document Filing data backup to USB stick) failed if there were a lot of data
for backup. This problem has been corrected.
for backup. This problem has been corrected.
4
Main unit control
A new Simulation mode has been developed to conform to new standard of "Blue Angel"
(eco-label for Germany). The check box for Auto power shut off mode is not displayed
when this mode is enabled that machine enters Auto power shut off mode at any time.
Sim26-50 POWER SHUT-OFF SET
While checkbox is not displayed: The machine is under factory default condition for
EUROPE/UK.
While displayed: The machine is under factory default condition for those other than
EUROPE/UK.
(eco-label for Germany). The check box for Auto power shut off mode is not displayed
when this mode is enabled that machine enters Auto power shut off mode at any time.
Sim26-50 POWER SHUT-OFF SET
While checkbox is not displayed: The machine is under factory default condition for
EUROPE/UK.
While displayed: The machine is under factory default condition for those other than
EUROPE/UK.
5
Main unit control
Internal authentication with HID card and the instant card authentication have been
supported.
supported.
6
Main unit control
Downloading of Device Cloning data fails if IE 10 is used. This problem has been
corrected.
corrected.
7
Printer
When performing a large volume of printing from AS400, in some cases, the printing
stops in the process of printing. This problem has been corrected.
stops in the process of printing. This problem has been corrected.
8
Image Send
If original data were scanned after defining the original as an inch-based size, the job
ended up with a page size error depend on application. This problem has been
corrected.
ended up with a page size error depend on application. This problem has been
corrected.
9
Image Send
Sometime data output failed after experiencing a Fax communication error "16-0030".
This problem has been corrected.
This problem has been corrected.
10 Image Send
NULL was contained after EOI of JPEG file created with the scanning function on our
MFP. As the countermeasure, the modification is made to send the data with cutting the
unnecessary data which is added to the termination or after that when sending JPEG
format.
MFP. As the countermeasure, the modification is made to send the data with cutting the
unnecessary data which is added to the termination or after that when sending JPEG
format.
11
Image Send
I-FAX receive data from the certain model could occasionally be printed. This problem
has been corrected.
has been corrected.
12 Image Send
While reconnecting to the server with support for passive mode after failing to the
connection in active mode, the communication was not allowed for a while depends on
the server. In that case, the data transmission to FTP site was not allowed until the
recovery. A Soft SW has been added as a countermeasure so that the connection in
passive mode is allowed in the first place.
FAX soft SW (in Sim66-1)
SW No. 96 Bit No. 4
0: Connection in active mode (default)
1: Connection in passive mode
connection in active mode, the communication was not allowed for a while depends on
the server. In that case, the data transmission to FTP site was not allowed until the
recovery. A Soft SW has been added as a countermeasure so that the connection in
passive mode is allowed in the first place.
FAX soft SW (in Sim66-1)
SW No. 96 Bit No. 4
0: Connection in active mode (default)
1: Connection in passive mode
13 Network
Modification of the error during the connection test in LDAP Settings on web page
Sharp Electronics (UK) Ltd., Document Systems Support
2/2
[Description]
No.
Item
Details
1
Main unit control
If a paper tray got empty during subsequent job while performing multiple jobs in series, it
switched to another tray automatically even when Auto Switching of Tray was disabled.
This problem has been corrected.
switched to another tray automatically even when Auto Switching of Tray was disabled.
This problem has been corrected.
2
Main unit control
As the countermeasure for the issue of "Address Book is lost" due to HDD auto recovery
processing (re-mounting processing at the time of
processing (re-mounting processing at the time of
“WatchDogError”), modification has
been made not to perform remounting by this auto recovery processing but stop MFP as
E7-03(09) error.
E7-03(09) error.
3
Main unit control
Sim 56-03 (Document Filing data backup to USB stick) failed if there were a lot of data
for backup. This problem has been corrected.
for backup. This problem has been corrected.
4
Main unit control
A new Simulation mode has been developed to conform to new standard of "Blue Angel"
(eco-label for Germany). The check box for Auto power shut off mode is not displayed
when this mode is enabled that machine enters Auto power shut off mode at any time.
Sim26-50 POWER SHUT-OFF SET
While checkbox is not displayed: The machine is under factory default condition for
EUROPE/UK.
While displayed: The machine is under factory default condition for those other than
EUROPE/UK.
(eco-label for Germany). The check box for Auto power shut off mode is not displayed
when this mode is enabled that machine enters Auto power shut off mode at any time.
Sim26-50 POWER SHUT-OFF SET
While checkbox is not displayed: The machine is under factory default condition for
EUROPE/UK.
While displayed: The machine is under factory default condition for those other than
EUROPE/UK.
5
Main unit control
Internal authentication with HID card and the instant card authentication have been
supported.
supported.
6
Main unit control
Downloading of Device Cloning data fails if IE 10 is used. This problem has been
corrected.
corrected.
7
Printer
When performing a large volume of printing from AS400, in some cases, the printing
stops in the process of printing. This problem has been corrected.
stops in the process of printing. This problem has been corrected.
8
Image Send
If original data were scanned after defining the original as an inch-based size, the job
ended up with a page size error depend on application. This problem has been
corrected.
ended up with a page size error depend on application. This problem has been
corrected.
9
Image Send
Sometime data output failed after experiencing a Fax communication error "16-0030".
This problem has been corrected.
This problem has been corrected.
10 Image Send
NULL was contained after EOI of JPEG file created with the scanning function on our
MFP. As the countermeasure, the modification is made to send the data with cutting the
unnecessary data which is added to the termination or after that when sending JPEG
format.
MFP. As the countermeasure, the modification is made to send the data with cutting the
unnecessary data which is added to the termination or after that when sending JPEG
format.
11
Image Send
I-FAX receive data from the certain model could occasionally be printed. This problem
has been corrected.
has been corrected.
12 Image Send
While reconnecting to the server with support for passive mode after failing to the
connection in active mode, the communication was not allowed for a while depends on
the server. In that case, the data transmission to FTP site was not allowed until the
recovery. A Soft SW has been added as a countermeasure so that the connection in
passive mode is allowed in the first place.
FAX soft SW (in Sim66-1)
SW No. 96 Bit No. 4
0: Connection in active mode (default)
1: Connection in passive mode
connection in active mode, the communication was not allowed for a while depends on
the server. In that case, the data transmission to FTP site was not allowed until the
recovery. A Soft SW has been added as a countermeasure so that the connection in
passive mode is allowed in the first place.
FAX soft SW (in Sim66-1)
SW No. 96 Bit No. 4
0: Connection in active mode (default)
1: Connection in passive mode
13 Network
Modification of the error during the connection test in LDAP Settings on web page
Sharp Electronics (UK) Ltd., Document Systems Support
2/2
[Description]
No.
Item
Details
1
Main unit control
If a paper tray got empty during subsequent job while performing multiple jobs in series, it
switched to another tray automatically even when Auto Switching of Tray was disabled.
This problem has been corrected.
switched to another tray automatically even when Auto Switching of Tray was disabled.
This problem has been corrected.
2
Main unit control
As the countermeasure for the issue of "Address Book is lost" due to HDD auto recovery
processing (re-mounting processing at the time of
processing (re-mounting processing at the time of
“WatchDogError”), modification has
been made not to perform remounting by this auto recovery processing but stop MFP as
E7-03(09) error.
E7-03(09) error.
3
Main unit control
Sim 56-03 (Document Filing data backup to USB stick) failed if there were a lot of data
for backup. This problem has been corrected.
for backup. This problem has been corrected.
4
Main unit control
A new Simulation mode has been developed to conform to new standard of "Blue Angel"
(eco-label for Germany). The check box for Auto power shut off mode is not displayed
when this mode is enabled that machine enters Auto power shut off mode at any time.
Sim26-50 POWER SHUT-OFF SET
While checkbox is not displayed: The machine is under factory default condition for
EUROPE/UK.
While displayed: The machine is under factory default condition for those other than
EUROPE/UK.
(eco-label for Germany). The check box for Auto power shut off mode is not displayed
when this mode is enabled that machine enters Auto power shut off mode at any time.
Sim26-50 POWER SHUT-OFF SET
While checkbox is not displayed: The machine is under factory default condition for
EUROPE/UK.
While displayed: The machine is under factory default condition for those other than
EUROPE/UK.
5
Main unit control
Internal authentication with HID card and the instant card authentication have been
supported.
supported.
6
Main unit control
Downloading of Device Cloning data fails if IE 10 is used. This problem has been
corrected.
corrected.
7
Printer
When performing a large volume of printing from AS400, in some cases, the printing
stops in the process of printing. This problem has been corrected.
stops in the process of printing. This problem has been corrected.
8
Image Send
If original data were scanned after defining the original as an inch-based size, the job
ended up with a page size error depend on application. This problem has been
corrected.
ended up with a page size error depend on application. This problem has been
corrected.
9
Image Send
Sometime data output failed after experiencing a Fax communication error "16-0030".
This problem has been corrected.
This problem has been corrected.
10 Image Send
NULL was contained after EOI of JPEG file created with the scanning function on our
MFP. As the countermeasure, the modification is made to send the data with cutting the
unnecessary data which is added to the termination or after that when sending JPEG
format.
MFP. As the countermeasure, the modification is made to send the data with cutting the
unnecessary data which is added to the termination or after that when sending JPEG
format.
11
Image Send
I-FAX receive data from the certain model could occasionally be printed. This problem
has been corrected.
has been corrected.
12 Image Send
While reconnecting to the server with support for passive mode after failing to the
connection in active mode, the communication was not allowed for a while depends on
the server. In that case, the data transmission to FTP site was not allowed until the
recovery. A Soft SW has been added as a countermeasure so that the connection in
passive mode is allowed in the first place.
FAX soft SW (in Sim66-1)
SW No. 96 Bit No. 4
0: Connection in active mode (default)
1: Connection in passive mode
connection in active mode, the communication was not allowed for a while depends on
the server. In that case, the data transmission to FTP site was not allowed until the
recovery. A Soft SW has been added as a countermeasure so that the connection in
passive mode is allowed in the first place.
FAX soft SW (in Sim66-1)
SW No. 96 Bit No. 4
0: Connection in active mode (default)
1: Connection in passive mode
13 Network
Modification of the error during the connection test in LDAP Settings on web page
Sharp Electronics (UK) Ltd., Document Systems Support
2/2
[Description]
No.
Item
Details
1
Main unit control
If a paper tray got empty during subsequent job while performing multiple jobs in series, it
switched to another tray automatically even when Auto Switching of Tray was disabled.
This problem has been corrected.
switched to another tray automatically even when Auto Switching of Tray was disabled.
This problem has been corrected.
2
Main unit control
As the countermeasure for the issue of "Address Book is lost" due to HDD auto recovery
processing (re-mounting processing at the time of
processing (re-mounting processing at the time of
“WatchDogError”), modification has
been made not to perform remounting by this auto recovery processing but stop MFP as
E7-03(09) error.
E7-03(09) error.
3
Main unit control
Sim 56-03 (Document Filing data backup to USB stick) failed if there were a lot of data
for backup. This problem has been corrected.
for backup. This problem has been corrected.
4
Main unit control
A new Simulation mode has been developed to conform to new standard of "Blue Angel"
(eco-label for Germany). The check box for Auto power shut off mode is not displayed
when this mode is enabled that machine enters Auto power shut off mode at any time.
Sim26-50 POWER SHUT-OFF SET
While checkbox is not displayed: The machine is under factory default condition for
EUROPE/UK.
While displayed: The machine is under factory default condition for those other than
EUROPE/UK.
(eco-label for Germany). The check box for Auto power shut off mode is not displayed
when this mode is enabled that machine enters Auto power shut off mode at any time.
Sim26-50 POWER SHUT-OFF SET
While checkbox is not displayed: The machine is under factory default condition for
EUROPE/UK.
While displayed: The machine is under factory default condition for those other than
EUROPE/UK.
5
Main unit control
Internal authentication with HID card and the instant card authentication have been
supported.
supported.
6
Main unit control
Downloading of Device Cloning data fails if IE 10 is used. This problem has been
corrected.
corrected.
7
Printer
When performing a large volume of printing from AS400, in some cases, the printing
stops in the process of printing. This problem has been corrected.
stops in the process of printing. This problem has been corrected.
8
Image Send
If original data were scanned after defining the original as an inch-based size, the job
ended up with a page size error depend on application. This problem has been
corrected.
ended up with a page size error depend on application. This problem has been
corrected.
9
Image Send
Sometime data output failed after experiencing a Fax communication error "16-0030".
This problem has been corrected.
This problem has been corrected.
10 Image Send
NULL was contained after EOI of JPEG file created with the scanning function on our
MFP. As the countermeasure, the modification is made to send the data with cutting the
unnecessary data which is added to the termination or after that when sending JPEG
format.
MFP. As the countermeasure, the modification is made to send the data with cutting the
unnecessary data which is added to the termination or after that when sending JPEG
format.
11
Image Send
I-FAX receive data from the certain model could occasionally be printed. This problem
has been corrected.
has been corrected.
12 Image Send
While reconnecting to the server with support for passive mode after failing to the
connection in active mode, the communication was not allowed for a while depends on
the server. In that case, the data transmission to FTP site was not allowed until the
recovery. A Soft SW has been added as a countermeasure so that the connection in
passive mode is allowed in the first place.
FAX soft SW (in Sim66-1)
SW No. 96 Bit No. 4
0: Connection in active mode (default)
1: Connection in passive mode
connection in active mode, the communication was not allowed for a while depends on
the server. In that case, the data transmission to FTP site was not allowed until the
recovery. A Soft SW has been added as a countermeasure so that the connection in
passive mode is allowed in the first place.
FAX soft SW (in Sim66-1)
SW No. 96 Bit No. 4
0: Connection in active mode (default)
1: Connection in passive mode
13 Network
Modification of the error during the connection test in LDAP Settings on web page
Display