MX-C380P, MX-C400P, MX-B380P, MX-B382P, MX-B400P (serv.man18). Treatment for F2-6 Trouble Code. — Sharp Copying Equipment Technical Bulletin (repair manual)

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MX-C380P MX-C400P MX-B380P MX-B382P MX-B400P (serv.man18)
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Technical Bulletin
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Device
Copying Equipment / Treatment for F2-6 Trouble Code.
File
mx-c380p-mx-c400p-mx-b380p-mx-b382p-mx-b400p-sm18.pdf
Date

View Sharp MX-C380P / MX-C400P / MX-B380P / MX-B382P / MX-B400P (serv.man18) Technical Bulletin online

 
Sharp Electronics (UK) Ltd., Document Systems Support
 
 
 
 
1/3 
Date:  
16
th
 May 2014 
Model:  
See below 
Ref.:  
CCE995R 
Colour:  
 
White 
Page:  
1 of 3 
TECHNICAL BULLETIN 
TREATMENT FOR F2-6* TROUBLE CODE 
 
 
 
*Regarding the T/R No. CCE-995 "TREATMENT FOR F2-6* TROUBLE CODE" released   
 
 
  on January 31, 2012, the "Treatment" on page 2 has been revised. 
 
1. Model Name: MX-4110N/4111N/4112N/5110N/5111N/5112N, 
 
  MX-2610N/3110N/3610N, 
MX-1810U/2010U/2310U/3111U, 
 
  MX-4100N/4101N/5000N/5001N/3500N/3501N/4500N/4501N, 
 
  MX-2301N/2600G/2600N/3100G/3100N/1800N/2300G/2300N/2700G/2700N, 
 
  MX-C382SC/C402SC/C380P/C400P, 
MX-C310/C311/C380/C381/C400/C401,  
  DX-C310/C311/C400/C401, 
 
  MX-B382SC/B402SC/B382P/B380P/B400P/B382/B402/B381/B401 
 
2. Symptom: 
F2-6* trouble code may appear after replacement of toner cartridge. 
 
3. Cause: 
If the toner cartridges are transported vertically with the toner supply hole faced down on   
 
 
the floor, vibration gets toner compressed around the pipe area of the supply hole, unable   
 
 
to be supplied and causing this F2-6* trouble.   
 
  (Note) 
 
 
    If the F2-6* (failure to drop toner on DV) error is generated at main unit, the F2 error   
 
 
    won't be fixed by decreasing the torque on the cartridge.   
 
 
    The example of factor of F2-6* that can be generated at main unit: 
 
 
      - Abnormality in the drive section of toner cartridge 
 
 
      - Clogged toner transport pipe 
 
 
   - DV ATC 
 
 
Sharp Electronics (UK) Ltd., Document Systems Support
 
 
2/3 
[Treatment] 
 
Step 1) Check if there is anything abnormal (e.g., damage and deformation) on the gear.   
 
              ・If some abnormality is found on gear, ⇒  Replace with a new cartridge. 
 
              ・If no abnormality is found on gear, ⇒    Proceed to the step 2).   
 
 
 
 
 
 
 
 
 
 
 
Step 2) Shake the cartridge (with F2 error) five times vertically facing the gear section upward. 
 
       Use both hands because the cartridge for MX-3500/4100/4500/5000 series is heavy. 
 
 
 
 
 
 
 
 
 
 
 
Step 3) Install the cartridge into the main unit and see if the F2 error is cleared. 
 
[Caution] 
 
Do not shake the cartridge facing the gear section downward. 
 
Be careful toner may drop out of shutter section. 
 
 
Please instruct your client to store the toner cartridge in proper position during the machine   
 
installation or while visiting the client. If the cartridge is stored in vertical orientation, instruct him/her   
 
to store in proper orientation. 
 
 
We apologize for the trouble and thank you for your cooperation. 
 
Examples of damaged gear 
Chipped gear tooth 
Dislocated D-cut on gear 
Removed gear pawl 
Shake the cartridge five times vertically. 
 
Sharp Electronics (UK) Ltd., Document Systems Support
 
 
3/3 
 
   To Customers, 
      Before installing a new toner cartridge to the copier machine, please do the following procedure. 
      Your kind understanding is much appreciated. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Request at Toner Cartridge Replacement
(1) Shake the box containing the cartridge up and down 5 times
(2) Hold the box upside down and shake it 5 more times or so. 
  (3) Take the cartridge out of box and shake it from side to side 5 times 
        or so before installing it to the copier machine. 
(4)Install it to the copier machine.
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