Sharp MX-C301 / MX-C301W (serv.man4) Service Manual / Specification ▷ View online
4/18
Procedures for Using Service
personnel-Oriented Functions
[Login to the service user]
1. Access to SRDM
The following Device View Initial screen will
appear.
2. Login
1) Clicking the Login icon from the above Device
View Initial screen, the following Login screen
will be displayed.
2) Enter your login name and password and click
the “Login” button.
Login Name: servicesrdm
Password: servicesrdm (same as Login Name)
This login name and password are set by default.
You can change the login name and password
by using the “User Management” function.
We recommend that you change the default
login name and password from the standpoint
of security.
2) Initial screen after login
5/18
[User management related procedure]
(1). User addition procedure
The procedure for adding Service User and
Advanced User is as follows:
1) On the Initial screen after login, click the
“Settings” tab.
2) On the above Settings Initial screen, click the
“User Management” menu.
The following User Management Initial screen
will appear.
3) On the User Management Initial screen, click
the “Add User” button.
4) Enter your user name, login name, password,
and select Service User or Advanced User
from the pull-down menu of the Role part, and
then click the “OK” button.
(2). User information editing procedure
The procedure for changing the role of the
registered user is as follows:
For other editing contents, refer to the User’s
Guide.
1) Select the user you want to edit (click User
Name from the User Name column).
In this example, User Name “Test” is selected.
2) From the pull-down menu of the Role part,
select Service User or Advanced User and click
the “OK” button.
6/18
[Login information registration related procedure]
(3). MFP/Administrator password registration
procedure
1) Login into SRDM and click on the “Login
Information” menu.
2) Once the device list is displayed, enter a
password for each device and then click the
“Save” button.
When setting all of the devices to the same
password, enter the password into Collective
Setting – Password in the upper part of the
screen and then click the “Apply to all
displayed MFPs” button.
Note: “Apply to all displayed MFPs” button affects
to listed devices on the screen.
[Firmware update related procedure]
(4). Procedure for adding/registering the update
firmware
1) Log into SRDM and click the “Firmware
Update” menu in the Device Management tab.
2) Click the “Add Firmware File” button.
The following Initial screen will appear when
clicking [Add Firmware File] button.
Select a firmware file by using the Browse
button. If necessary, write a comment in the
comment field, and press the “Add” button.
3) The added file will be displayed as follows:
Save
7/18
(5). Procedure for downloading a firmware
update file
The procedure for downloading a firmware in
the SRDM database to the location to be
specified is as follows:
1) On the Initial screen after login, click the
Settings tab and then the Firmware Update File
Download menu.
The following Firmware Update File Download
Initial screen will appear.
2) Select the firmware you will download from the
radio button and click the Download button.
The following screen will appear.
Clicking the “Save” button and selecting the
location to download firmware, the download
will start.
Note:
If the selected firmware file is already deleted, the
following message will be displayed:
Download cannot be executed.
The selected file may have been deleted.
(6). Firmware update procedure
1) Log in and click the “Firmware Update” menu.
2) When a list of firmware registered in the SRDM
database is displayed, select the firmware used
in updating (Confirm the object model) by
clicking the appropriate “Select” button.
3) Clicking the [Select] button, Device View
appears. Select the MFP whose firmware you
want to update, and click the “Execute Now”
button.