Sharp MX-C250 / MX-C250E / MX-C250F / MX-C250FE / MX-C250FR / MX-C300F / MX-C300W / MX-C300WE / MX-C300A / MX-C300WR (serv.man2) Handy Guide ▷ View online
MX-C250F
MX-C300W
Technical Handy Guide
February
2014
Content
Machine Specification
2
Updated
Firmware & Print Driver Revision
20
Updated
Machine Options
4
Test Simulation
21
Consumables
5
Trouble Codes
24
Initial Set-up
6
Sensor Location
26
Colour Calibration
8
Jam Cause Codes
28
Maintenance
10
Repair Hints
29
Updated
Operating System Support
13
Updated
Technical Bulletin Index
31
Updated
Electrical
14
Document Reference
32
Firmware Upgrade
16
Notes
33
EEPROM Handling Procedure
19
NEW
9/01/2014
Machine Specification
MX-C250F
MX-C300W
General
Type:
Desktop
Original Paper Size:
Max. A4
Printed paper Size:
Tray: A4R – A5R, 8.5 x 11R – 5.5 x 8.5R,
Bypass: A4R – A6R, 8.5 x 14 – 5.5 x 8.5R, Envelope, Custom
Standard Paper Capacity:
300 (250-sheet + 50-sheet Multi bypass)
Maximum Paper Capacity:
800 (250-sheet+ 50-sheet Multi bypass + opt 500-sheet)
Paper Weight:
Tray: 60 g/m
2
– 105 g/m
2
, Bypass: 55 g/m
2
– 220 g/m
2
Output Capacity:
150 sheets (Face down)
Warm-up Time:
29 sec
Resolution:
600 x 600 dpi
Memory:
512 MB
HDD:
N/A
Duplex:
Std. (60 g/m
2
– 105 g/m
2
)
LCD:
Mono 5-line LCD
Dimensions (WDH):
429 x 509 x 398 mm
429 x 509 x 421 mm
Weight:
28kg
29kg
Machine Life:
300K or 5 Years (whichever comes first)
Average Monthly Volume:
1-2K, Max 3K
1-3K, Max 5K
Environmental
Power Consumption:
1.15kW
TEC Value (Standard Tier 2):
1.69kWh
2.01kWh
Noise (Sound Pressure):
Ready: 37.9db (STD),
Ready: 34.3db (STD),
Operation: 54.3db (Max)
Operation: 55.5db (Max)
Copier Specification
Copy Speed (Max):
Col & B/W: 25 ppm
Col & B/W: 30 ppm
E-Sort:
Yes / Yes
First Copy Time (OC):
Colour: 18 sec / B/W 10 sec
First Copy Time (SPF/RSPF):
SPF: Colour 22 sec / B/W 14 sec
RSPF: Colour 25 sec / B/W 16 sec
Continuous Copy:
Max 999
Scan Resolution:
Platen: 600 x 600 dpi / 600 x 400 dpi (default)
SPF / RSPF: 600 x 600 dpi / 600 x 300 dpi (default)
Zoom Range:
25 - 400% (Document Feeder: 25 – 200 %)
Document Feeder
STD
Type:
Std. SPF
Std. RSPF
Original Capacity:
35 sheets (85 g/m
2
)
50 sheets (85 g/m
2
)
Max. Replacement Speed:
Colour: 9 opm, B/W: 18 opm (Copy/Scan), 9 opm (Fax)
Document Filing
N/A
2
SHARP
Document Solution Centre
Machine Specification
MX-C250F
MX-C300W
PCL Printer
STD
Print Speed (Max.):
Col & B/W: 25 ppm
Col & B/W: 30 ppm
PDL (Emulation):
STD: PCL6, Postscript 3
Interface:
USB 2.0, 10Base-T, 100Base-TX
Protocol:
TCP/IP (IPv4, IPv6), IPX/SPX (Netware), NetBEUI, Ether Talk
Windows® XP*/ Vista*, Windows® 7*, Windows® 8*, Windows® 8.1*
Supported OS:
Windows® Server 2003* / 2008* / 2008R2 / 2012 / 2012R2 (*32/64bit).
Mac OS X10.4.x, 10.5.x, 10.6.x, 10.7.x, 10.8.x.
Bundled Utility Software:
Status Monitor
Tandem Print:
Not supported
Airprint Support:
TBD
Sharpdesk Mobile:
Supported
Network Scanner
Requirement:
STD
Type:
Colour
Resolution:
100, 200, 300, 400, 600 dpi
File Format:
Mono: TIFF, XPS, PDF, PDF/A & Encrypted PDF,
Colour: TIFF, JPEG, XPS, PDF, PDF/A & Encrypted PDF,
Duplex:
No
Yes
Destination:
Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, USB Memory, TWAIN
LDAP:
Supported
Bundled Utility software:
Network Scan Tool, Sharpdesk 3.3 (1 license),
Facsimile
STD
Communication Formula/Line:
Super G3/PSTN
Transmission Speed:
2sec.range (Super G3/JBIG) 6sec.range (G3/ECM)
Dial Registration:
Max 1000
Document Size:
A3 - A5,
Compression:
MH,MR,MMR,JBIG
Inbound Routing:
Yes (Network Folder only)
PC Fax:
Yes (For Windows only)
Wireless LAN
Requirement:
N/A
STD
Compliant Regulation:
N/A
IEEE802.11n/g/b
Access Mode:
N/A
Infrastructure mode,
Software AP mode (Adhoc).
Security:
N/A
WEP, WPA Personal, WPA2 Personal
Center frequency/ Channel:
N/A
IEEE802.11 n/g/b: 2.4 GHz / 1-13ch
IEEE802.11n max 150M bps
Transmission Rate:
N/A
IEEE802.11g max. 54M bps
IEEE802.11b max 11 M bps
Infrastructure Mode: As defined by the
Max Number of Connections:
N/A
Access Point/Router.
Software AP Mode: 5 concurrent
connections.
SHARP
Document Solution Centre
3
Machine Options
MX-C250F
MX-C300W
MX-CS11
Paper Feed Unit
Machine Options
Model
Description
Comment
MX-CS11
1 x 500 sheet paper feed unit
MX-USX1
Sharpdesk Additional license kit (1 license)
MX-USX5
Sharpdesk Additional license kit (5 licenses)
MX-US10
Sharpdesk Additional license kit (10 licenses)
MX-US50
Sharpdesk Additional license kit (50 licenses)
MX-USA0
Sharpdesk Additional license kit (100 licenses)
4
SHARP
Document Solution Centre