Sharp MX-6500N / MX-7500N (serv.man139) Service Manual / Technical Bulletin ▷ View online
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-1283
[Description]
No.
Item
Details
1
Specification
OSA4.5 has been supported.
2
Specification
The support for Fiery controller GM 1.1 has been implemented.
* Make sure to update firmware to this version when upgrading Fiery controller to GM
1.1.
* Make sure to update firmware to this version when upgrading Fiery controller to GM
1.1.
3
UI
When entering the login name/password on login screen of external authentication
application and then repeatedly pressing [Login] key, the machine occasionally locks up.
This problem is corrected.
application and then repeatedly pressing [Login] key, the machine occasionally locks up.
This problem is corrected.
4
UI
When entering the login name/password on login screen of external authentication
application, and then touching the text box of login name right after pressing login key,
the message "Connecting" keeps appearing in some cases. This problem is corrected.
application, and then touching the text box of login name right after pressing login key,
the message "Connecting" keeps appearing in some cases. This problem is corrected.
5
UI
If Home key is registered in Home Screen Settings on web page, registered Home key is
not displayed if user authentication is enabled. This problem is corrected.
not displayed if user authentication is enabled. This problem is corrected.
6
UI
When entering texts using the certain OSA application, the characters are overlapped if
the characters are input from the external keyboard. This problem has been corrected.
the characters are input from the external keyboard. This problem has been corrected.
7
UI
Modification of incorrect German translation in System Settings -> Device Control ->
Registration Adjustment
Registration Adjustment
8
Image send
MFP displays the message “Receiving” for Fax data but never output the data. This
problem has been corrected.
problem has been corrected.
9
Printer
It takes too long to output particular PDF file by Direct Print. This problem has been
corrected.
corrected.
10 Printer
Unable to perform Direct Print with particular PDF file. This problem has been corrected.
11 Printer
Modification for the problem that the warning icon "waste-receptacle-full" is displayed
when printing with Mac OS 10.8.3 + PPD.
when printing with Mac OS 10.8.3 + PPD.
12 Printer
If the mix of monochrome and colour data was printed from Linux, all the data were
counted as colour. This problem has been corrected.
counted as colour. This problem has been corrected.
13 Main unit Web
The address registered to a Group disappeared when it is done on web page displayed
on main unit panel. This problem has been corrected.
on main unit panel. This problem has been corrected.
14 Main unit Web
Setting items for extended platform/ usage of proxy are not displayed in the external
account application settings. This problem has been corrected.
account application settings. This problem has been corrected.
15 Main unit Web
Description on “encryption level” has been added to "Security Settings" -> "SSL
Settings" -> "Client Port" on web page.
Settings" -> "Client Port" on web page.
16 Main unit control
Main unit occasionally locked up while performing Print job (“Hold only”) while displaying
thumbnail list in Document Filing. This problem has been corrected.
thumbnail list in Document Filing. This problem has been corrected.
17 Main unit control
MFP lock up displaying "Please wait." when Batch Print for Document Filing is executed.
This problem has been corrected.
This problem has been corrected.
18 Main unit control
When performing Booklet print for 15-sheet from MacOS to MX-FN20 (4K saddle finisher
with 15sheets) with Offset being ON, all pages would not be printed out as Booklet. This
problem has been corrected.
with 15sheets) with Offset being ON, all pages would not be printed out as Booklet. This
problem has been corrected.
19 Main unit control
Modification to restart printing from page 1 after clearing the paper jam at Plockmatic
Booklet maker
Booklet maker
20 Main unit control
The size of A4R size paper is not recognized if the size of paper set on Bypass tray (MX-
MF11) is changed primarily. This problem has been corrected.
MF11) is changed primarily. This problem has been corrected.
21 Main unit control
Occasionally, toner quantity jumps to 5%. This problem has been corrected.
22 Main unit control
Downloading of Device Cloning data fails if IE 10 is used. This problem has been
corrected.
corrected.
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-1283
[Description]
No.
Item
Details
1
Specification
OSA4.5 has been supported.
2
Specification
The support for Fiery controller GM 1.1 has been implemented.
* Make sure to update firmware to this version when upgrading Fiery controller to GM
1.1.
* Make sure to update firmware to this version when upgrading Fiery controller to GM
1.1.
3
UI
When entering the login name/password on login screen of external authentication
application and then repeatedly pressing [Login] key, the machine occasionally locks up.
This problem is corrected.
application and then repeatedly pressing [Login] key, the machine occasionally locks up.
This problem is corrected.
4
UI
When entering the login name/password on login screen of external authentication
application, and then touching the text box of login name right after pressing login key,
the message "Connecting" keeps appearing in some cases. This problem is corrected.
application, and then touching the text box of login name right after pressing login key,
the message "Connecting" keeps appearing in some cases. This problem is corrected.
5
UI
If Home key is registered in Home Screen Settings on web page, registered Home key is
not displayed if user authentication is enabled. This problem is corrected.
not displayed if user authentication is enabled. This problem is corrected.
6
UI
When entering texts using the certain OSA application, the characters are overlapped if
the characters are input from the external keyboard. This problem has been corrected.
the characters are input from the external keyboard. This problem has been corrected.
7
UI
Modification of incorrect German translation in System Settings -> Device Control ->
Registration Adjustment
Registration Adjustment
8
Image send
MFP displays the message “Receiving” for Fax data but never output the data. This
problem has been corrected.
problem has been corrected.
9
Printer
It takes too long to output particular PDF file by Direct Print. This problem has been
corrected.
corrected.
10 Printer
Unable to perform Direct Print with particular PDF file. This problem has been corrected.
11 Printer
Modification for the problem that the warning icon "waste-receptacle-full" is displayed
when printing with Mac OS 10.8.3 + PPD.
when printing with Mac OS 10.8.3 + PPD.
12 Printer
If the mix of monochrome and colour data was printed from Linux, all the data were
counted as colour. This problem has been corrected.
counted as colour. This problem has been corrected.
13 Main unit Web
The address registered to a Group disappeared when it is done on web page displayed
on main unit panel. This problem has been corrected.
on main unit panel. This problem has been corrected.
14 Main unit Web
Setting items for extended platform/ usage of proxy are not displayed in the external
account application settings. This problem has been corrected.
account application settings. This problem has been corrected.
15 Main unit Web
Description on “encryption level” has been added to "Security Settings" -> "SSL
Settings" -> "Client Port" on web page.
Settings" -> "Client Port" on web page.
16 Main unit control
Main unit occasionally locked up while performing Print job (“Hold only”) while displaying
thumbnail list in Document Filing. This problem has been corrected.
thumbnail list in Document Filing. This problem has been corrected.
17 Main unit control
MFP lock up displaying "Please wait." when Batch Print for Document Filing is executed.
This problem has been corrected.
This problem has been corrected.
18 Main unit control
When performing Booklet print for 15-sheet from MacOS to MX-FN20 (4K saddle finisher
with 15sheets) with Offset being ON, all pages would not be printed out as Booklet. This
problem has been corrected.
with 15sheets) with Offset being ON, all pages would not be printed out as Booklet. This
problem has been corrected.
19 Main unit control
Modification to restart printing from page 1 after clearing the paper jam at Plockmatic
Booklet maker
Booklet maker
20 Main unit control
The size of A4R size paper is not recognized if the size of paper set on Bypass tray (MX-
MF11) is changed primarily. This problem has been corrected.
MF11) is changed primarily. This problem has been corrected.
21 Main unit control
Occasionally, toner quantity jumps to 5%. This problem has been corrected.
22 Main unit control
Downloading of Device Cloning data fails if IE 10 is used. This problem has been
corrected.
corrected.
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-1283
[Description]
No.
Item
Details
1
Specification
OSA4.5 has been supported.
2
Specification
The support for Fiery controller GM 1.1 has been implemented.
* Make sure to update firmware to this version when upgrading Fiery controller to GM
1.1.
* Make sure to update firmware to this version when upgrading Fiery controller to GM
1.1.
3
UI
When entering the login name/password on login screen of external authentication
application and then repeatedly pressing [Login] key, the machine occasionally locks up.
This problem is corrected.
application and then repeatedly pressing [Login] key, the machine occasionally locks up.
This problem is corrected.
4
UI
When entering the login name/password on login screen of external authentication
application, and then touching the text box of login name right after pressing login key,
the message "Connecting" keeps appearing in some cases. This problem is corrected.
application, and then touching the text box of login name right after pressing login key,
the message "Connecting" keeps appearing in some cases. This problem is corrected.
5
UI
If Home key is registered in Home Screen Settings on web page, registered Home key is
not displayed if user authentication is enabled. This problem is corrected.
not displayed if user authentication is enabled. This problem is corrected.
6
UI
When entering texts using the certain OSA application, the characters are overlapped if
the characters are input from the external keyboard. This problem has been corrected.
the characters are input from the external keyboard. This problem has been corrected.
7
UI
Modification of incorrect German translation in System Settings -> Device Control ->
Registration Adjustment
Registration Adjustment
8
Image send
MFP displays the message “Receiving” for Fax data but never output the data. This
problem has been corrected.
problem has been corrected.
9
Printer
It takes too long to output particular PDF file by Direct Print. This problem has been
corrected.
corrected.
10 Printer
Unable to perform Direct Print with particular PDF file. This problem has been corrected.
11 Printer
Modification for the problem that the warning icon "waste-receptacle-full" is displayed
when printing with Mac OS 10.8.3 + PPD.
when printing with Mac OS 10.8.3 + PPD.
12 Printer
If the mix of monochrome and colour data was printed from Linux, all the data were
counted as colour. This problem has been corrected.
counted as colour. This problem has been corrected.
13 Main unit Web
The address registered to a Group disappeared when it is done on web page displayed
on main unit panel. This problem has been corrected.
on main unit panel. This problem has been corrected.
14 Main unit Web
Setting items for extended platform/ usage of proxy are not displayed in the external
account application settings. This problem has been corrected.
account application settings. This problem has been corrected.
15 Main unit Web
Description on “encryption level” has been added to "Security Settings" -> "SSL
Settings" -> "Client Port" on web page.
Settings" -> "Client Port" on web page.
16 Main unit control
Main unit occasionally locked up while performing Print job (“Hold only”) while displaying
thumbnail list in Document Filing. This problem has been corrected.
thumbnail list in Document Filing. This problem has been corrected.
17 Main unit control
MFP lock up displaying "Please wait." when Batch Print for Document Filing is executed.
This problem has been corrected.
This problem has been corrected.
18 Main unit control
When performing Booklet print for 15-sheet from MacOS to MX-FN20 (4K saddle finisher
with 15sheets) with Offset being ON, all pages would not be printed out as Booklet. This
problem has been corrected.
with 15sheets) with Offset being ON, all pages would not be printed out as Booklet. This
problem has been corrected.
19 Main unit control
Modification to restart printing from page 1 after clearing the paper jam at Plockmatic
Booklet maker
Booklet maker
20 Main unit control
The size of A4R size paper is not recognized if the size of paper set on Bypass tray (MX-
MF11) is changed primarily. This problem has been corrected.
MF11) is changed primarily. This problem has been corrected.
21 Main unit control
Occasionally, toner quantity jumps to 5%. This problem has been corrected.
22 Main unit control
Downloading of Device Cloning data fails if IE 10 is used. This problem has been
corrected.
corrected.
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-1283
[Description]
No.
Item
Details
1
Specification
OSA4.5 has been supported.
2
Specification
The support for Fiery controller GM 1.1 has been implemented.
* Make sure to update firmware to this version when upgrading Fiery controller to GM
1.1.
* Make sure to update firmware to this version when upgrading Fiery controller to GM
1.1.
3
UI
When entering the login name/password on login screen of external authentication
application and then repeatedly pressing [Login] key, the machine occasionally locks up.
This problem is corrected.
application and then repeatedly pressing [Login] key, the machine occasionally locks up.
This problem is corrected.
4
UI
When entering the login name/password on login screen of external authentication
application, and then touching the text box of login name right after pressing login key,
the message "Connecting" keeps appearing in some cases. This problem is corrected.
application, and then touching the text box of login name right after pressing login key,
the message "Connecting" keeps appearing in some cases. This problem is corrected.
5
UI
If Home key is registered in Home Screen Settings on web page, registered Home key is
not displayed if user authentication is enabled. This problem is corrected.
not displayed if user authentication is enabled. This problem is corrected.
6
UI
When entering texts using the certain OSA application, the characters are overlapped if
the characters are input from the external keyboard. This problem has been corrected.
the characters are input from the external keyboard. This problem has been corrected.
7
UI
Modification of incorrect German translation in System Settings -> Device Control ->
Registration Adjustment
Registration Adjustment
8
Image send
MFP displays the message “Receiving” for Fax data but never output the data. This
problem has been corrected.
problem has been corrected.
9
Printer
It takes too long to output particular PDF file by Direct Print. This problem has been
corrected.
corrected.
10 Printer
Unable to perform Direct Print with particular PDF file. This problem has been corrected.
11 Printer
Modification for the problem that the warning icon "waste-receptacle-full" is displayed
when printing with Mac OS 10.8.3 + PPD.
when printing with Mac OS 10.8.3 + PPD.
12 Printer
If the mix of monochrome and colour data was printed from Linux, all the data were
counted as colour. This problem has been corrected.
counted as colour. This problem has been corrected.
13 Main unit Web
The address registered to a Group disappeared when it is done on web page displayed
on main unit panel. This problem has been corrected.
on main unit panel. This problem has been corrected.
14 Main unit Web
Setting items for extended platform/ usage of proxy are not displayed in the external
account application settings. This problem has been corrected.
account application settings. This problem has been corrected.
15 Main unit Web
Description on “encryption level” has been added to "Security Settings" -> "SSL
Settings" -> "Client Port" on web page.
Settings" -> "Client Port" on web page.
16 Main unit control
Main unit occasionally locked up while performing Print job (“Hold only”) while displaying
thumbnail list in Document Filing. This problem has been corrected.
thumbnail list in Document Filing. This problem has been corrected.
17 Main unit control
MFP lock up displaying "Please wait." when Batch Print for Document Filing is executed.
This problem has been corrected.
This problem has been corrected.
18 Main unit control
When performing Booklet print for 15-sheet from MacOS to MX-FN20 (4K saddle finisher
with 15sheets) with Offset being ON, all pages would not be printed out as Booklet. This
problem has been corrected.
with 15sheets) with Offset being ON, all pages would not be printed out as Booklet. This
problem has been corrected.
19 Main unit control
Modification to restart printing from page 1 after clearing the paper jam at Plockmatic
Booklet maker
Booklet maker
20 Main unit control
The size of A4R size paper is not recognized if the size of paper set on Bypass tray (MX-
MF11) is changed primarily. This problem has been corrected.
MF11) is changed primarily. This problem has been corrected.
21 Main unit control
Occasionally, toner quantity jumps to 5%. This problem has been corrected.
22 Main unit control
Downloading of Device Cloning data fails if IE 10 is used. This problem has been
corrected.
corrected.
Display