Sharp MX-6240N / MX-7040N (serv.man26) Service Manual ▷ View online
MX-7040N TROUBLESHOOTING 7 – 5
(2) Trouble detection sequence and trouble cancel sequence when turning on the power
The process has priority when the power is turned ON with the MFP.
When booting, two or more troubles in the list below may be detected. In this case, the trouble code of higher priority is displayed.
When booting, two or more troubles in the list below may be detected. In this case, the trouble code of higher priority is displayed.
Process sequence
Error code
Content
First
(Low priority)
Last
(High priority)
U2
60
Watermark check error
50
HDD user authentication data check sum error
30
MFPC PWB and PCU PWB manufacturing No. data inconsistency
A0
15
Incompatible DSK BOOT and program firmware
20
Conflict firmware and EEPROM data version (MFP)
U2
11
MFPC PWB EEPROM counter check sum error
00
MFP EEPROM read/write error
E7
48
Scanner expansion PWB (ACRE) ASIC memory error
42
Image data trouble (Scanner expansion PWB (ACRE) ASIC)
96
MFPC PWB DIMM memory check error (MFPC PWB)
95
Printer PWB DIMM memory check error (PRINTER section)
U1
01
Battery trouble
E7
60
Combination error between PWB and firmware (MFPC PWB detection)
A0
04
Scanner expansion PWB (ACU) (ACRE) ROM error
(Power ON sequence)
H3, H4, H5
Saved in the PCU
U1
Saved in the MFP
U2
Saved in each block
U6-09
Saved in the PCU
F3-12, 22
Saved in the PCU
(Trouble cancel sequence)
When executing SIM 13, 14, 15, 16
H3, H4, H5, U1, U2, U6, F3 trouble check
SIM13: U1 trouble cancel
SIM14: H3, H4, H5
SIM14: H3, H4, H5
(Color mode inhibition) cancel
SIM15: U6 trouble cancel,
F3-12, F3-22 trouble cancel
SIM16: U2 trouble cancel
Each block
MFP event
manager
manager
Communication of trouble status
[Trouble code] [Trouble status]
[Trouble code] [Trouble status]
Trouble cancel command
When the power is turned on,
check is made in each block.
check is made in each block.
Trouble cancel status
is communicated.
is communicated.
Trouble cancel
(The trouble memory is
initialized.)
(The trouble memory is
initialized.)
sim task
Trouble check is preformed in each block,
and the result is sent to the MFP.
and the result is sent to the MFP.
MX-7040N TROUBLESHOOTING 7 – 6
F. Error code list
Trouble
code
Trouble content
Trouble
detection Mechanism Option Electricity FAX Supply
Main
code
Sub
code
A0
01
PCU PWB ROM error
MFP
02
SCU PWB ROM error
MFP
04
Scanner expansion PWB (ACU) (ACRE) ROM error
MFP
05
Scanner expansion PWB (ACU) (ACRE) firmware error
MFP
10
Color profile error
MFP
11
Firmware version inconsistency (MFP - PCU)
MFP
14
Inconsistency between the MFP and the CPU firmware version
MFP
15
Incompatible DSK BOOT and program firmware
MFP
16
Data error of the energy-saving NIC controller firmware in the SD card
MFP
17
Inconsistency between the UI data and the CPU firmware version
MFP
20
Conflict firmware and EEPROM data version (MFP)
MFP
21
Conflict firmware and EEPROM data version (PCU)
PCU
22
Conflict firmware and EEPROM data version (SCU)
SCU
C1
01
Charger cleaner trouble (K)
PCU
03
Charger cleaner trouble (C)
PCU
05
Charger cleaner trouble (M)
PCU
07
Charger cleaner trouble (Y)
PCU
10
Main charger trouble (Monochrome)
PCU
14
Main charger trouble (Color)
PCU
C4
00
PTC trouble
PCU
01
PTC (Pre Transfer Charger) cleaner trouble
PCU
20
Primary transfer output open trouble
Primary
transfer
transfer
21
Primary transfer output short trouble
Primary
transfer
transfer
30
Secondary transfer output open trouble
Secondary
transfer
transfer
31
Secondary transfer output short trouble
Secondary
transfer
transfer
E6
10
Shading error (Black correction)
SCU
11
Shading error (White correction)
SCU
14
CCD-ASIC error
SCU
E7
01
MFP image data error
MFP
02
HDD trouble when the mirroring kit is installed
MFP
03
HDD trouble (When the mirroring kit is not installed)
MFP
03
HDD trouble (When the mirroring kit is installed)
MFP
04
HDD-ASIC error
MFP
07
SD card error
MFP
10
Shading error (Black correction)
SCU
11
Shading error (White correction)
SCU
14
CCD-ASIC error
SCU
20
LSU laser detection and deterioration error (K)
PCU
21
LSU laser deterioration error (C)
PCU
22
LSU laser deterioration error (M)
PCU
23
LSU laser deterioration error (Y)
PCU
24
LSU LD driver trouble (K)
PCU
25
LSU LD driver trouble (C)
PCU
26
LSU LD driver trouble (M)
PCU
27
LSU LD driver trouble (Y)
PCU
28
LSU - PCU connection error
PCU
29
LSU ASIC frequency error
PCU
42
Image data trouble (Scanner expansion PWB (ACRE) ASIC)
MFP
46
Image data decode error (Scanner expansion PWB (ACRE) ASIC)
MFP
48
Scanner expansion PWB (ACRE) ASIC memory error
MFP
49
Water Mark data error
MFP
50
Combination error between PWB and firmware (PCU PWB detection)
PCU
60
Combination error between PWB and firmware (MFPC PWB detection)
MFP
61
Combination error between the MFPC PWB and the PCU PWB
(MFPC PWB detection)
(MFPC PWB detection)
MFP
80
MFP - SCU PWB communication error
MFP
89
Communication error between MFPC PWB CPU and energy-saving NIC
controller
controller
MFP
90
MFP - PCU PWB communication error
MFP
91
FAX reception image data error
MFP
MX-7040N TROUBLESHOOTING 7 – 7
E7
92
Copy image data error
MFP
93
Copy, image send, filing, print image data process error
MFP
94
Image file data process error (when importing file data)
MFP
95
Printer PWB DIMM memory check error
MFP
96
MFPC PWB DIMM memory check error
MFP
A0
LSU EEPROM/LD driver read/write error (K)
PCU
A1
LSU EEPROM/LD driver read/write error (C)
PCU
A2
LSU EEPROM/LD driver read/write error (M)
PCU
A3
LSU EEPROM/LD driver read/write error (Y)
PCU
A5
Installation error of HDD which was used in the mirroring kit
MFP
A6
Compact flash memory trouble
EE
EC
Automatic toner density adjustment error
PCU
EL
Automatic toner density adjustment error (Over toner)
PCU
EU
Automatic toner density adjustment error (Under toner)
PCU
F0
03
Finisher paper exit roller lift motor section abnormality (FNM110)
PCU
08
Finisher stapler shift motor section abnormality (FNM107)
PCU
10
Finisher staple motor section abnormality (FNM115)
PCU
11
Finisher bundle exit motor section abnormality (FNM116)
PCU
14
Finisher paper rear edge falling motor section abnormality (FNM113)
PCU
15
Finisher tray lift motor section abnormality (FNM106)
PCU
18
Finisher rear edge hold motor section abnormality (FNM118)
PCU
19
Finisher paper alignment motor F section abnormality (FNM108)
PCU
20
Finisher paper alignment motor R section abnormality (FNM109)
PCU
23
Shutter trouble (FNCL102)
PCU
25
Finisher paper transport roller lift motor section abnormality (FNM119)
PCU
28
Finisher paper alignment roller lift motor section abnormality (FNM112)
PCU
29
Finisher PWB cooling fan abnormality (FNFAN102)
PCU
30
Communication trouble between the finisher and the saddle
PCU
31
Finisher saddle folding motor section abnormality (FSM206)
PCU
32
Finisher relay unit transport motor section abnormality (PIM301)
PCU
33
Finisher punch shift motor section abnormality (FCM101)
PCU
34
Finisher punch motor section abnormality (FCM102
PCU
37
Finisher backup RAM trouble
PCU
40
Communication trouble between the finisher saddle and the trimmer.
PCU
41
Finisher saddle lead edge stopper motor section abnormality (FSM203)
PCU
42
Finisher saddle folding roller guide motor section abnormality (FSM204)
PCU
43
Finisher saddle alignment motor section abnormality (FSM212)
PCU
44
Finisher saddle rear edge hold motor section abnormality (FSM210)
PCU
45
Finisher saddle staple motor section abnormality (FSM209)
PCU
46
Finisher saddle rear edge shift motor section abnormality (FSM211)
PCU
47
Finisher saddle flap motor section abnormality (FSM213)
PCU
48
Finisher saddle push motor section abnormality (FSM205)
PCU
49
Finisher saddle separation motor section abnormality (FSM214)
PCU
51
Finisher trimmer cutter motor abnormality (FTM106)
PCU
52
Finisher trimmer registration motor section abnormality (FTM102)
PCU
53
Finisher trimmer inlet port separation motor abnormality (FTM103)
PCU
54
Finisher trimmer paper exit separation motor section abnormality
(FTM104)
(FTM104)
PCU
55
Finisher trimmer bundle press motor section abnormality (FTM105)
PCU
56
Paper remaining trouble in the finisher trimmer
PCU
70
Communication trouble between the finisher and the folding unit
PCU
71
Folding unit lead edge holding guide motor section abnormality (FLM10)
PCU
72
Folding unit backup RAM trouble
PCU
73
Folding unit power fan abnormality
PCU
74
Folding unit folding tray paper exit motor section abnormality (FLM14)
PCU
75
Folding unit upper stopper motor section abnormality (FLM8)
PCU
76
3-fold stopper motor section in the folding unit is abnormal (FLM9)
PCU
77
Folding unit transport motor section abnormality (FLM11)
PCU
80
Finisher power cooling fan motor abnormality (FNFAN101)
PCU
81
Finisher upper tray fan abnormality (FNFAN103)
PCU
82
Finisher lower tray fan abnormality (FNFAN104)
PCU
83
Finisher paper guide motor section abnormality (FNM120)
PCU
84
Finisher grip section abnormality (FNM117)
PCU
86
Finisher discharged paper hold motor section abnormality (FNM114)
PCU
F1
00
Finisher - PCU PWB communication error
PCU
03
Finisher paper exit roller lifting operation trouble (FSWIM)
PCU
08
Stapler shift trouble (FSM)
PCU
10
Staple operation trouble (FFSM)
PCU
Trouble
code
Trouble content
Trouble
detection Mechanism Option Electricity FAX Supply
Main
code
Sub
code
MX-7040N TROUBLESHOOTING 7 – 8
F1
15
Finisher paper exit tray lift operation trouble (FTLM)
PCU
19
Finisher alignment operation trouble F (FFJM)
PCU
20
Finisher alignment operation trouble R (FRJM)
PCU
21
Abnormality of relay unit fan motor inside the machine (FDCM)
PCU
22
Finisher rear edge assist motor trouble (FASM)
PCU
23
Finisher shutter trouble (FSHC)
PCU
30
Finisher - Saddle unit communication trouble
PCU
31
Finisher saddle motor trouble (Saddle stitch finisher) (FSFOM)
PCU
32
Communication error between the finisher and the punch unit
(Saddle stitch finisher)
(Saddle stitch finisher)
PCU
33
Punch unit shift operation trouble (FPSM)
PCU
34
Punch operation trouble (FPNM)
PCU
37
Finisher data backup RAM error
PCU
38
Punch data backup RAM error
PCU
41
Saddle paper positioning operation trouble (FPPM)
PCU
42
Saddle guide motor trouble (FSGM)
PCU
43
Saddle alignment operation trouble (FSJM)
PCU
44
Saddle staple motor R trouble (FSRSTM)
PCU
45
Saddle staple trouble (FSFSTM)
PCU
46
Saddle pushing plate motor trouble (FSLGM)
PCU
50
Main unit - Finisher combination error
PCU
51
Saddle sensor connection trouble
PCU
52
Finisher micro switch trouble
PCU
60
Communication trouble between peripheral devices (Inserter detection)
PCU
90
Communication trouble between the decurler and the downstream units.
PCU
96
Decurler transport motor abnormality (DCM100)
PCU
97
Decurler unit fan 1 (Upper cooling fan) abnormality (DCFAN100)
PCU
98
Decurler unit fan 2 (Lower cooling fan) abnormality (DCFAN103)
PCU
99
Decurler unit fan 3 (Transport motor cooling fan) abnormality (DCFAN101)
PCU
F2
22
Discharge lamp trouble (K)
PCU
23
Discharge lamp trouble (C)
PCU
24
Discharge lamp trouble (M)
PCU
25
Discharge lamp trouble (Y)
PCU
39
Process temperature sensor trouble
PCU
40
Toner density sensor trouble (K)
PCU
41
Toner density sensor trouble (C)
PCU
42
Toner density sensor trouble (M)
PCU
43
Toner density sensor trouble (Y)
PCU
45
Color image density sensor trouble
PCU
49
LSU thermistor trouble
PCU
50
K drum phase sensor trouble
PCU
51
CL drum phase sensor trouble (C)
PCU
52
CL drum phase sensor trouble (M)
PCU
53
CL drum phase sensor trouble (Y)
PCU
58
Temperature/humidity sensor trouble (HUD_M/TH_M)
PCU
64
Toner supply operation trouble (K)
PCU
65
Toner supply operation trouble (C)
PCU
66
Toner supply operation trouble (M)
PCU
67
Toner supply operation trouble (Y)
PCU
70
Improper toner cartridge detection (K)
PCU
71
Improper toner cartridge detection (C)
PCU
72
Improper toner cartridge detection (M)
PCU
73
Improper toner cartridge detection (Y)
PCU
74
Toner cartridge CRUM error (K)
PCU
75
Toner cartridge CRUM error (C)
PCU
76
Toner cartridge CRUM error (M)
PCU
77
Toner cartridge CRUM error (Y)
PCU
91
High density process control high voltage error (K)
PCU
92
High density process control high voltage error (C)
PCU
93
High density process control high voltage error (M)
PCU
94
High density process control high voltage error (Y)
PCU
A0
After-transfer discharge lamp open trouble (K)
PCU
A1
After-transfer discharge lamp open trouble (C)
PCU
A2
After-transfer discharge lamp open trouble (M)
PCU
A3
After-transfer discharge lamp open trouble (Y)
PCU
Trouble
code
Trouble content
Trouble
detection Mechanism Option Electricity FAX Supply
Main
code
Sub
code
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