Sharp MX-5500N / MX-6200N / MX-7000N (serv.man51) Service Manual ▷ View online
MX-7000N OTHERS 12 – 3
*1: When the Internet fax expansion kit is installed.
*2: When the facsimile expansion kit is installed.
*3: When network connection is enabled.
*2: When the facsimile expansion kit is installed.
*3: When network connection is enabled.
(9) Document filing settings
*1: When the Internet fax expansion kit is installed.
*2: When the facsimile expansion kit is installed.
*2: When the facsimile expansion kit is installed.
(10) List print (Administrator)
*1: When network connection is enabled.
*2: When the application integration module is installed.
*2: When the application integration module is installed.
Default Sender Set
—
Default Color Mode Settings
• Black & White
Mono 2
• Color Mode
Auto, Grayscale
• Disable Change of B/W Setting in
Auto Mode
Disabled
Initial File Format Setting
• File Type
PDF
• Black & White
MMR (G4)
• Color/Grayscale
Medium
• Specified Pages per File
Disabled
Compression Mode at Broadcasting
• Black & White
MH (G3)
• Color/Grayscale
Medium
Maximum Size of E-mail Attachments
(E-mail)
(E-mail)
Unlimited
Maximum Size of Data Attachments
(FTP/Desktop/Network Folder)
(FTP/Desktop/Network Folder)
Unlimited
Bcc Setting
• Enable Bcc
Disabled
• Display Bcc Address on the Job
Status Screen
Disabled
Disable Scan Function
• USB Memory Scan
Disabled
• PC Scan
Disabled
Pre-Setting Mail Signature
Disabled
XDefault Address Setting
Disabled
z
Internet Fax Settings *
1
XInternet Fax Default Settings
Internet Fax Own Name and Address
Set
Set
—
Auto Wake Up Print
Enabled
Compression Setting
MH (G3)
Speaker Volume Setting
—
• Receive Signal
Middle
• Communication Error Signal
Middle
Original Print on Transaction Report
Print Out Error Report
Only
Only
Transaction Report Print Select Setting
• Single Sending
Print Out Error Report
Only
Only
• Broadcasting
Print Out All Report
• Receiving
No Printed Report
Activity Report Print Select Setting
• Auto Print at Memory Full
Disabled
• Print Daily at Designated Time
Disabled
Body Text Print Select Setting
Disabled
Pre-Setting Mail Signature
Disabled
XInternet Fax Send Settings
Internet Fax Reception Report On/Off
Setting
Setting
Disabled
Internet Fax Reception Report
Request Timeout Setting
Request Timeout Setting
1 hour
Number of Resend Times at
Reception Error
Reception Error
2
Maximum Size of E-mail Attachments
Unlimited
Rotation Sending Setting
All Enabled
Printing Page Number at Receiver
Enabled
XInternet Fax Receive Settings
Auto Receive Reduce Setting
Enabled
Duplex Reception Setting
Disabled
Set Address for Data Forwarding
—
A3 RX Reduce
Disabled
POP3 Communication Timeout
Setting
Setting
60 sec.
Reception Check Interval Setting
5 min.
Internet Fax Output Setting
Varies depending on the
machine configuration
machine configuration
XAnti Junk Mail/Domain Name Setting
All Invalid
Setting item
Factory default setting
Setting item
Factory default setting
z
Other Settings
XDefault Mode Settings
Sharing Mode
XSort Method Setting
Date
XAdministrator Authority Setting
Delete File
Disabled
Delete Folder
Disabled
XDelete All Quick Files
Delete
—
Delete quick files at power up
(protected files excluded)
(protected files excluded)
Enabled
XDefault Color Mode Settings
Color
Auto
Black & White
Mono 2
XDefault Exposure Settings
Auto
Original Image Type
Text
Moiré Reduction
Disabled
XInitial Resolution Settings
600 x 600 dpi
XColor Data Compression Ratio Setting
Medium
XDefault Output Tray
Varies depending on the
machine configuration
machine configuration
XScan Complete Sound Setting
Middle
XDisable Stamp for Reprinting
Disabled
XBatch Print Settings
Selection of [All Users] is not allowed.
Enabled
Selection of [User Unknown] is not
allowed.
Enabled
z
Document Output Options
XPrint
Copy
Enabled
Print
Enabled
Scan Send
Disabled
Internet Fax Send (Incl. PC-Internet
Fax)
Fax)
Disabled
Fax Send (Incl. PC-Fax)
Disabled
Scan to HDD
Enabled
XScan Send
Copy
Disabled
Scan Send
Enabled
Internet Fax Send (Incl. PC-Internet
Fax)
Fax)
Disabled
Fax Send (Incl. PC-Fax)
Disabled
Scan to HDD
Enabled
XInternet Fax Send *
1
Copy
Disabled
Scan Send
Disabled
Internet Fax Send (Incl. PC-Internet
Fax)
Fax)
Enabled
Fax Send (Incl. PC-Fax)
Disabled
Scan to HDD
Disabled
XFax Send *
2
Copy
Disabled
Scan Send
Disabled
Internet Fax Send (Incl. PC-Internet
Fax)
Fax)
Disabled
Fax Send (Incl. PC-Fax)
Enabled
Scan to HDD
Disabled
Setting item
Factory default setting
z
Administrator Settings List
—
z
Image Sending Activity Report
—
z
Data Receive/Forward List
—
z
Web Settings List *
1
—
z
Metadata Set List *
2
—
MX-7000N OTHERS 12 – 4
(11) Security settings
(12) Enable/disable settings
*1: When a large capacity tray is installed.
*2: When a saddle stitch finisher or finisher is installed.
*3: When an inserter is installed.
*4: When a punch module is installed.
*5: When a color-related problem has occurred.
*6: When network connection is enabled.
*7: When the Internet fax expansion kit is installed.
*8: When the facsimile expansion kit is installed.
*2: When a saddle stitch finisher or finisher is installed.
*3: When an inserter is installed.
*4: When a punch module is installed.
*5: When a color-related problem has occurred.
*6: When network connection is enabled.
*7: When the Internet fax expansion kit is installed.
*8: When the facsimile expansion kit is installed.
(13) Change Administrator password
(14) Product key
* It may not be possible to use some settings, depending on the
peripheral devices installed.
(15) Initialize and/or store settings
2. Paper JAM code
A. JAM cause code list
(1) PCU JAM cause
Setting item
Factory default setting
z
Setting of SSL
XHTTPS
Disabled
XIPP-SSL
Disabled
XFTPS
Disabled
XSMTP-SSL
Disabled
XPOP3-SSL
Disabled
XLevel of Encryption
Disabled
Setting item
Factory default setting
z
User Control
XDisabling of Printing by Invalid User
Disabled
z
Operation Settings
XCancel Auto Clear Timer
Disabled
XDisabling of Job Priority Operation
Disabled
XDisabling of Bypass Printing
Disabled
XDisable Auto Key Repeat
Disabled
XDisabling of Clock Adjustment
Disabled
XDisabling of Covers/Inserts Mode
Disabled
z
Device Control
XDisabling of Document Feeder
Disabled
XDisabling of Duplex
Disabled
XDisabling of Large Capacity Cassette *
1
Disabled
XDisabling of Tray Setting
Disabled
XDisabling of Finisher *
2
Disabled
XDisabling of Inserter *
3
Disabled
XDisabling of Offset
Disabled
XDisabling of Stapler *
2
Disabled
XDisabling of Punch *
4
Disabled
XDisabling of Color Mode *
5
Disabled
XDisabling of Master Machine Mode
Disabled
XDisabling of Slave Machine Mode
Disabled
z
Copy Function Settings
XDisabling Deletion of Job Programs
Disabled
XDisabling of Bypass-Tray in Duplex Copy
Disabled
XDisabling of Auto Paper Selection
Disabled
z
Printer Settings
XProhibit Notice Page Printing
Enabled
XProhibit Test Page Printing
Disabled
XExclude Bypass-Tray from Auto Paper
Select
Disabled
z
Image Send Settings
XOther Disabling
Disable Switching of Display Order
Disabled
Disable Scan Function
• USB Memory Scan
Disabled
• PC Scan
Disabled
XSettings to Disable Registration
Disable Registering Destination from
Operation Panel
Operation Panel
Disabled
Disable Registering Destination on
Web Page *
Web Page *
6
Disabled
Disable Registration Using Network
Scanner Tools *
Scanner Tools *
6
Disabled
XSettings to Disable Transmission
Disable [Resend] on Image Send
Mode
Mode
Disabled
Disable Selection from Address Book
Disabled
Disable Direct Entry
Disabled
Disable PC-Internet Fax
Transmission *
Transmission *
7
Disabled
Disable PC-Fax Transmission *
8
Disabled
z
Document Filing Settings
XDisable Stamp for Reprinting
Disabled
XBatch Print Settings
Selection of [All Users] is not allowed.
Enabled
Selection of [User Unknown] is not
allowed.
allowed.
Enabled
Setting item
Factory default account
Factory default password
User
users
users
Administrator
admin
admin
Setting item
Factory default setting
z
PS3 Expansion Kit
—
z
Internet Fax Expansion Kit
—
z
E-mail Alert and Status
—
z
Application Integration Module
—
z
Serial Number
—
Setting item
Factory default setting
z
Restore Factory Defaults
—
z
Store Current Configuration
—
z
Restore Configuration
—
Code
Code content
NO_JAM_CAUSE
No JAM. Also used for JAM canceling.
NO_MATCH
Parameter no matching
STOP_JAM
Emergency stop request JAM (Controller request)
TRAY1
Tray 1 paper feed JAM (T1PPD1 not-reached JAM)
CPFD1_S1
CPFD1 remaining JAM (Cassette 1 feed paper)
CPFD1_N2
CPFD1 not-reached JAM (Cassette 2 feed paper)
CPFD1_N3
CPFD1 not-reached JAM (Desk 1 feed paper)
CPFD1_N4
CPFD1 not-reached JAM (Desk 2 feed paper)
CPFD1_S2
CPFD1 remaining JAM (Desk 2 feed paper)
CPFD1_S3
CPFD1 remaining JAM (Desk 1 feed paper)
CPFD1_S4
CPFD1 remaining JAM (Desk 2 feed paper)
TRAY2
Tray 2 paper feed JAM (T2PPD not-reached JAM)
CPFD2_N3
CPFD2 not-reached JAM (Desk 1 feed paper)
CPFD2_N4
CPFD2 not-reached JAM (Desk 2 feed paper)
CPFD2_S2
CPFD2 remaining JAM (Cassette 2 feed paper)
CPFD2_S3
CPFD2 remaining JAM (Desk 1 feed paper)
CPFD2_S4
CPFD2 remaining JAM (Desk 2 feed paper)
PPD1_N1
PPD1 not-reached JAM (Cassette 1 feed paper)
PPD1_N2
PPD1 not-reached JAM (Cassette 2 feed paper)
PPD1_N3
PPD1 not-reached JAM (Desk 1 feed paper)
PPD1_N4
PPD1 not-reached JAM (Desk 2 feed paper)
PPD1_NM
PPD1 not-reached JAM (Manual feed tray feed
paper)
paper)
PPD1_NL
PPD1 not-reached JAM (Side LCC feed paper)
PPD1_NA
PPD1 not-reached JAM (ADU refeed paper)
PPD1_S1
PPD1 remaining JAM (Cassette 1 feed paper)
PPD1_S2
PPD1 remaining JAM (Cassette 2 feed paper)
PPD1_S3
PPD1 remaining JAM (Desk 1 feed paper)
PPD1_S4
PPD1 remaining JAM (Desk 2 feed paper)
PPD1_SM
PPD1 remaining JAM (Manual feed tray feed paper)
PPD1_SL
PPD1 remaining JAM (Side LCC feed paper)
PPD1_SA
PPD1 remaining JAM (ADU refeed paper)
PPD2_N1
PPD2 not-reached JAM (Cassette 1 feed paper)
PPD2_N2
PPD2 not-reached JAM (Cassette 2 feed paper)
MX-7000N OTHERS 12 – 5
(2) SCU JAM cause
PPD2_N3
PPD2 not-reached JAM (Desk 1 feed paper)
PPD2_N4
PPD2 not-reached JAM (Desk 2 feed paper)
PPD2_NM
PPD2 not-reached JAM (Manual feed tray feed
paper)
paper)
PPD2_NL
PPD2 not-reached JAM (Side LCC feed paper)
PPD2_NA
PPD2 not-reached JAM (ADU refeed paper)
PPD2_S1
PPD2 remaining JAM (Cassette 1 feed paper)
PPD2_S2
PPD2 remaining JAM (Cassette 2 feed paper)
PPD2_S3
PPD2 remaining JAM (Desk 1 feed paper)
PPD2_S4
PPD2 remaining JAM (Desk 2 feed paper)
PPD2_SM
PPD2 remaining JAM (Manual feed tray feed paper)
PPD2_SL
PPD2 remaining JAM (Side LCC feed paper)
PPD2_SA
PPD2 remaining JAM (ADU refeed paper)
PPD2_PRI
PPD2 JAM (Image preparation wait timeout)
POD1_N
POD1 not-reached JAM
POD1_S
POD1 remaining JAM
POD2_N
POD2 not-reached JAM
POD2_S
POD2 remaining JAM
POD3_N
POD3 not-reached JAM
POD3_S
POD3 remaining JAM
APPD1_N
APPD1 not-reached JAM
APPD1_S
APPD1 remaining JAM
APPD2_N
APPD2 not-reached JAM
APPD2_S
APPD2 remaining JAM
TRAY3
Cassette 3 paper feed JAM (C3PFD not-reached
JAM)
JAM)
DPFD1_N4
DPFD1 not-reached JAM (Desk 2 feed paper)
DPFD1_S3
DPFD1 remaining JAM (Desk 1 feed paper)
DPFD1_S4
DPFD1 remaining JAM (Desk 2 feed paper)
TRAY4
Cassette 4 paper feed JAM (C4PFD not-reached
JAM)
JAM)
DPFD2_S4
DPFD2 remaining JAM (Desk 2 feed paper)
MFT
Manual feed tray paper feed JAM (MPFD not-
reached)
reached)
MPFD_S
MPFD remaining JAM (Manual feed tray feed paper)
LCC
Side LCC paper feed JAM (LPFD1 not-reached)
LPFD_SL
LPFD remaining JAM (Side LCC feed paper)
SIZE_ILG
Size illegal JAM
MTR_ILG
Motor driver trouble JAM
FJPID_N
Interface transport inlet sensor not-reached JAM
FJPID_S
Interface transport inlet sensor remaining JAM
FJPOD_N
Interface transport outlet sensor not-reached JAM
FJPOD_S
Interface transport outlet sensor remaining JAM
FED_N
Finisher inlet sensor not-reached JAM
FED_S
Finisher inlet sensor remaining JAM
FFPD_N
Finisher saddle not-reached JAM
FFPD_S
Finisher saddle remaining JAM
FEXIT_S
Finisher bundle exit remaining JAM
FSTPL
Staple JAM
FPNCH
Punch JAM
FDOP
Finisher door open
FIN_TIME
Finisher paper clearance abnormality JAM
TREG_SEN_N
Inserter tab sheet resist sensor not-reached JAM
TREG_SEN_S
Inserter tab sheet resist sensor remaining JAM
THI_SEN_N
Inserter tab sheet paper exit sensor not-reached JAM
THI_SEN_S
Inserter tab sheet paper exit sensor remaining JAM
REG_SEN_N
Inserter resist sensor not-reached JAM
REG_SEN_S
Inserter resist sensor remaining JAM
TIM_SEN_N
Inserter timing sensor not-reached JAM
TIM_SEN_S
Inserter timing sensor remaining JAM
HI_SEN_NI
Inserter paper exit sensor not-reached JAM (when
feeding with the inserter)
feeding with the inserter)
HI_SEN_NP
Inserter paper exit sensor not-reached JAM (when
feeding with the main unit)
feeding with the main unit)
HI_SEN_S
Inserter paper exit sensor remaining JAM
H_SEN_NF
Inserter reverse sensor not-reached JAM (when
entering the reverse path)
entering the reverse path)
H_SEN_NB
Inserter reverse sensor not-reached JAM (when
discharging from the reverse path)
discharging from the reverse path)
H_SEN_SF
Inserter reverse sensor remaining JAM (when
entering the reverse path)
entering the reverse path)
Code
Code content
H_SEN_SB
Inserter reverse sensor remaining JAM (when
discharging from the reverse path)
discharging from the reverse path)
TBH_SEN_NF
Inserter tab sheet reverse sensor not-reached JAM
(when entering the reverse path)
(when entering the reverse path)
TBH_SEN_NB
Inserter tab paper sheet reverse sensor not-reached
JAM (when discharging from the reverse path)
JAM (when discharging from the reverse path)
TBH_SEN_SF
Inserter tab sheet reverse sensor not-reached JAM
(when entering the reverse path)
(when entering the reverse path)
TBH_SEN_SB
Inserter tab sheet reverse sensor not-reached JAM
(when discharging from the reverse path)
(when discharging from the reverse path)
FHS_N
Finisher paper exit not-reached JAM
FHS_S
Finisher paper exit remaining JAM
FSFS_N
Finisher saddle transport not-reached JAM
FSFS_S
Finisher saddle transport remaining JAM
FSHS_N
Finisher saddle paper exit not-reached JAM
FSHS_S
Finisher saddle paper exit remaining JAM
INS_EJCT
Inserter not-delivered JAM
T1PPD1_S1
T1PPD1 remaining JAM (Tray 1 paper feed paper)
T1PPD2_N1
T1PPD2 not-reached JAM (Tray 1 paper feed paper)
T1PPD2_S1
T1 PPD2 remaining JAM (Tray 1 paper feed paper)
T2PPD_N3
T2PPD not-reached JAM (Cassette 3 paper feed
paper)
paper)
T2PPD_N4
T2PPD not-reached JAM (Cassette 4 paper feed
paper)
paper)
T2PPD_S2
T2PPD2 remaining JAM (Tray 2 paper feed paper)
T2PPD_S3
T2PPD remaining JAM (Cassette 3 paper feed
paper)
paper)
T2PPD_S4
T2PPD remaining JAM (Cassette 4 paper feed
paper)
paper)
C3PFD_N4
C3PFD not-reached JAM (Cassette 4 paper feed
paper)
paper)
C3PFD_S3
C3PFD remaining JAM (Cassette 3 paper feed
paper)
paper)
C3PFD_S4
C3PFD remaining JAM (Cassette 4 paper feed
paper)
paper)
C4PFD_S4
C4PFD remaining JAM (Cassette 4 paper feed
paper)
paper)
LPPD_NL
LPPD not-reached JAM (Side LCC paper feed paper)
LPPD_SL
LPPD remaining JAM (Side LCC paper feed paper)
Code
Code content
NO_JAM_CAUSE
No JAM. Also used for JAM canceling.
NO_MATCH
Parameter no matching
STOP_JAM
Emergency stop JAM (Controller request)
SPPD1_N
SPPD1 not-reached JAM
SPPD1_S
SPPD1 remaining JAM
SPPD2_N
SPPD2 not-reached JAM
SPPD2_S
SPPD2 remaining JAM
SPPD3_N
SPPD3 not-reached JAM
SPPD3_S
SPPD3 remaining JAM
SPPD4_N
SPPD4 not-reached JAM
SPPD4_S
SPPD4 remaining JAM
SPPD5_N
SPPD5 not-reached JAM
SPPD5_S
SPPD5 remaining JAM
SPOD_N
SPOD not-reached JAM
SPOD_S
SPOD remaining JAM
SPRDMD_S
SPRDMD remaining JAM
SPSD_SCN
Exposure start notification wait timeout
SPPD2_NR
SPPD2 reverse not-reached JAM
SPPD2_SR
SPPD2 reverse remaining JAM
ICU_REQ
ICU factor stop JAM
Code
Code content
MX-7000N OTHERS 12 – 6
3. Hidden Page for Serviceman Only
A. Outline
The Hidden Page for Serviceman Only is the web page used for a
serviceman to backup user data and system setup data of the
machine.
The backup data can be imported to another machine, and a profile
and fonts can be added from the web page.
serviceman to backup user data and system setup data of the
machine.
The backup data can be imported to another machine, and a profile
and fonts can be added from the web page.
B. Operating procedure
1)
Boot the browser.
2)
Enter "***.***.*** (IP address)/service_login.html" to the
address column of the browser, and press ENTER key.
address column of the browser, and press ENTER key.
3)
Enter the password, and log in.
Password: service
Password: service
* The password can be changed optionally.
1)
1)
Select "Password Setting" on the menu bar.
2)
Enter a new password.
3)
Enter the new password again on the reconfirmation column.
4)
Press [Submit] button.
2)
1)
3)
2)
3)
4)
4)
1)