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MX-5500N MX-6200N MX-7000N (serv.man47)
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Service Manual
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Copying Equipment / Self diagnostics Trouble Codes
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Sharp MX-5500N / MX-6200N / MX-7000N (serv.man47) Service Manual ▷ View online

MX-7000N  SELF DIAG AND TROUBLE CODE  8 – 21
 
F2-78
Registration exclusive image density
sensor trouble (Transfer belt surface
reflection ratio abnormality)
 
F2-80
Half tone process control 1st patch
reference value trouble (K)
 
F2-81
Half tone process control 1st patch
reference value trouble (C)
 
F2-82
Half tone process control 1st patch
reference value trouble (M)
 
F2-83
Half tone process control 1st patch
reference value trouble (Y)
 
F2-84
Half tone process control 2nd patch
reference value trouble (K)
Trouble content
The transfer belt surface is scanned by the image 
density sensor before starting the registration, and 
adjust the sensor gain so that the output is kept at 
a certain level. However, the output is not within 
the specified range though the senor gain is 
adjusted.
Section
PCU
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU PWB and the image density 
sensor, image density sensor dirt, transfer belt 
cleaning trouble, calibration plate solenoid 
operation trouble
Check and 
remedy
Check the sensor and the harness. Check the 
calibration plate solenoid operation and the 
transfer belt surface state.
If the trouble is not cleared, replace the image 
sensor exclusively used for registration, replace 
the transfer belt, replace the calibration plate 
solenoid, or replace the PCU PWB according to 
the check result.
Trouble content
The low-density rising point or the high-density 
saturation point cannot be calculated because of a 
calculation error in the primary approximation 
formula of the sensor output ratio for the LSU 
PWM value obtained from the first step patch print 
result when executing the half tone process control 
in BK.
Section
MFP
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU sub PWB and the image 
density sensor, image density sensor dirt, transfer 
belt cleaning trouble
Check and 
remedy
Use SIM44-2 to execute the process control 
sensor gain adjustment. If "ERROR" is displayed, 
check the sensor and the harness. If the 
adjustment is completed, check the drum surface 
state and the belt surface state.
Trouble content
The low-density rising point or the high-density 
saturation point cannot be calculated because of a 
calculation error in the primary approximation 
formula of the sensor output ratio for the LSU 
PWM value obtained from the first step patch print 
result when executing the half tone process control 
in C.
Section
MFP
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU sub PWB and the image 
density sensor, image density sensor dirt, transfer 
belt cleaning trouble
Check and 
remedy
Use SIM44-2 to execute the process control 
sensor gain adjustment. If "ERROR" is displayed, 
check the sensor and the harness. If the 
adjustment is completed, check the drum surface 
state and the belt surface state.
Trouble content
The low-density rising point or the high-density 
saturation point cannot be calculated because of a 
calculation error in the primary approximation 
formula of the sensor output ratio for the LSU 
PWM value obtained from the first step patch print 
result when executing the half tone process control 
in M.
Section
MFP
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU sub PWB and the image 
density sensor, image density sensor dirt, transfer 
belt cleaning trouble
Check and 
remedy
Use SIM44-2 to execute the process control 
sensor gain adjustment. If "ERROR" is displayed, 
check the sensor and the harness. If the 
adjustment is completed, check the drum surface 
state and the belt surface state.
Trouble content
The low-density rising point or the high-density 
saturation point cannot be calculated because of a 
calculation error in the primary approximation 
formula of the sensor output ratio for the LSU 
PWM value obtained from the first step patch print 
result when executing the half tone process control 
in Y.
Section
MFP
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU sub PWB and the image 
density sensor, image density sensor dirt, transfer 
belt cleaning trouble
Check and 
remedy
Use SIM44-2 to execute the process control 
sensor gain adjustment. If "ERROR" is displayed, 
check the sensor and the harness. If the 
adjustment is completed, check the drum surface 
state and the belt surface state.
Trouble content
The low-density section output is greater than the 
middle-density section output when connecting the 
low-density section approximation formula and the 
middle-density section approximation formula 
(formula of the sensor output ratio for the LSU 
PWM value) from the second step patch print 
result when executing the half tone process control 
in BK.
Section
MFP
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU sub PWB and the image 
density sensor, image density sensor dirt, transfer 
belt cleaning trouble
Check and 
remedy
Use SIM44-2 to execute the process control 
sensor gain adjustment. If "ERROR" is displayed, 
check the sensor and the harness. If the 
adjustment is completed, check the drum surface 
state and the belt surface state.
MX-7000N  SELF DIAG AND TROUBLE CODE  8 – 22
 
F2-85
Half tone process control 2nd patch
reference value trouble  (C)
 
F2-86
Half tone process control 2nd patch
reference value trouble (M)
 
F2-87
Half tone process control 2nd patch
reference value trouble (Y)
 
F2-92
High-density process control density
correction error (C)
 
F2-93
High-density process control density
correction error (M)
 
F2-94
High-density process control density
correction error (Y)
Trouble content
The low-density section output is greater than the 
middle-density section output when connecting the 
low-density section approximation formula and the 
middle-density section approximation formula 
(formula of the sensor output ratio for the LSU 
PWM value) from the second step patch print 
result when executing the half tone process control 
in C.
Section
MFP
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU sub PWB and the image 
density sensor, image density sensor dirt, transfer 
belt cleaning trouble
Check and 
remedy
Use SIM44-2 to execute the process control 
sensor gain adjustment. If "ERROR" is displayed, 
check the sensor and the harness. If the 
adjustment is completed, check the drum surface 
state and the belt surface state.
Trouble content
The low-density section output is greater than the 
middle-density section output when connecting the 
low-density section approximation formula and the 
middle-density section approximation formula 
(formula of the sensor output ratio for the LSU 
PWM value) from the second step patch print 
result when executing the half tone process control 
in M.
Section
MFP
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU sub PWB and the image 
density sensor, image density sensor dirt, transfer 
belt cleaning trouble
Check and 
remedy
Use SIM44-2 to execute the process control 
sensor gain adjustment. If "ERROR" is displayed, 
check the sensor and the harness. If the 
adjustment is completed, check the drum surface 
state and the belt surface state.
Trouble content
The low-density section output is greater than the 
middle-density section output when connecting the 
low-density section approximation formula and the 
middle-density section approximation formula 
(formula of the sensor output ratio for the LSU 
PWM value) from the second step patch print 
result when executing the half tone process control 
in Y.
Section
MFP
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU sub PWB and the image 
density sensor, image density sensor dirt, transfer 
belt cleaning trouble
Check and 
remedy
Use SIM44-2 to execute the process control 
sensor gain adjustment. If "ERROR" is displayed, 
check the sensor and the harness. If the 
adjustment is completed, check the drum surface 
state and the belt surface state.
Trouble content
The patch density value is not in the range of the 
density correction reference density value (STD 
value) 
±30% at the upper limit or the lower limit 
bias voltage when executing the high density 
process control.
Section
PCU
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU PWB and image density 
sensor, dirt on image density sensor, transfer belt 
cleaning trouble
Check and 
remedy
1)
Use SIM44-2 to execute the process control 
sensor gain adjustment.
2)
If an error occurs, check the sensors and the 
harnesses.
3)
If the adjustment of 1) is completed, check 
the drum surface state, the belt surface state, 
etc.
Trouble content
The patch density value is not in the range of the 
density correction reference density value (STD 
value) 
±30% at the upper limit or the lower limit 
bias voltage when executing the high density 
process control.
Section
PCU
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU PWB and image density 
sensor, dirt on image density sensor, transfer belt 
cleaning trouble
Check and 
remedy
1)
Use SIM44-2 to execute the process control 
sensor gain adjustment.
2)
If an error occurs, check the sensors and the 
harnesses.
3)
If the adjustment of 1) is completed, check 
the drum surface state, the belt surface state, 
etc.
Trouble content
The patch density value is not in the range of the 
density correction reference density value (STD 
value) 
±30% at the upper limit or the lower limit 
bias voltage when executing the high density 
process control.
Section
PCU
Case 1
Cause
Image density sensor trouble, harness connection 
trouble between PCU PWB and image density 
sensor, dirt on image density sensor, transfer belt 
cleaning trouble
Check and 
remedy
1)
Use SIM44-2 to execute the process control 
sensor gain adjustment.
2)
If an error occurs, check the sensors and the 
harnesses.
3)
If the adjustment of 1) is completed, check 
the drum surface state, the belt surface state, 
etc.
MX-7000N  SELF DIAG AND TROUBLE CODE  8 – 23
 
F3-12
Tray 1 lift-up trouble
 
F3-22
Tray 2 lift-up trouble
 
F3-32
Tray 3 lift-up trouble
 
F3-42
Tray 4 lift-up trouble
 
F9-00
Communication trouble between the
controller and the printer controller
(FIERY option)
 
H2-00
Detection thermistor open (TH1_AD2)
of the non-contact thermistor
 
H2-01
Lower thermistor open (TH_LM)
 
H2-02
Sub thermistor open (TH_US)
 
H2-03
Non-contact thermistor 
compensation thermistor open 
(TH1_AD1)
Trouble content
T1LUD does not turn ON within the specified time.
Section
PCU
Case 1
Cause
T1LUD sensor trouble. Harness connection trouble 
between PCU PWB, the lift-up unit, and the paper 
feed unit.
Check and 
remedy
Check the harness and the connector of T1LUD.
Case 2
Cause
Tray 1 lift-up motor trouble
Check and 
remedy
Check the lift-up unit.
Trouble content
T2LUD does not turn ON within the specified time.
Section
PCU
Case 1
Cause
T2LUD sensor trouble. Harness connection trouble 
between PCU PWB, the lift-up unit, and the paper 
feed unit.
Check and 
remedy
Check the harness and the connector of T2LUD.
Case 2
Cause
Tray 2 lift-up motor trouble
Check and 
remedy
Check the lift-up unit.
Trouble content
LUD3 does not turn ON within the specified time.
Section
PCU
Case 1
Cause
LUD3 sensor trouble. Harness connection trouble 
between PCU PWB, the lift-up unit, and the paper 
feed unit.
Check and 
remedy
Check the harness and the connector of LUD3.
Case 2
Cause
Tray 3 lift-up motor trouble
Check and 
remedy
Check the lift-up unit.
Trouble content
LUD4 does not turn ON within the specified time.
Section
PCU
Case 1
Cause
LUD4 sensor trouble. Harness connection trouble 
between PCU PWB, the lift-up unit, and the paper 
feed unit.
Check and 
remedy
Check the harness and the connector of LUD4.
Case 2
Cause
Tray 4 lift-up motor trouble
Check and 
remedy
Check the lift-up unit.
Trouble content
A communication error is detected during initial 
establishment or after establishment of 
communication with the controller (FIERY option).
Section
MFP
Case 1
Cause
Printer controller MFPcnt PWB cable trouble
Check and 
remedy
Check the printer controller MFPcnt PWB cable.
Case 2
Cause
MFPcnt PWB trouble, printer controller PWB 
trouble
Check and 
remedy
Replace the MFPcnt PWB. Repair or replace the 
printer controller PWB.
After completion of check, turn OFF/ON the 
machine and the printer controller.
Trouble content
Thermistor open
Section
PCU
Case 1
Cause
Thermistor trouble, control PWB trouble, fusing 
section connector connection trouble, AC power 
source trouble, fusing unit not-installed
Check and 
remedy
Check the harness and the connector from the 
thermistor to the control PWB.
Trouble content
Thermistor open
Section
PCU
Case 1
Cause
Thermistor trouble, control PWB trouble, fusing 
section connector connection trouble, AC power 
source trouble, fusing unit not-installed
Check and 
remedy
Check the harness and the connector from the 
thermistor to the control PWB.
Trouble content
Thermistor open
Section
PCU
Case 1
Cause
Thermistor trouble, control PWB trouble, fusing 
section connector connection trouble, AC power 
source trouble, fusing unit not-installed
Check and 
remedy
Check the harness and the connector from the 
thermistor to the control PWB.
Trouble content
Thermistor open
Section
PCU
Case 1
Cause
Thermistor trouble, control PWB trouble, fusing 
section connector connection trouble, AC power 
source trouble
Check and 
remedy
Check the harness and the connector from the 
thermistor to the control PWB.
MX-7000N  SELF DIAG AND TROUBLE CODE  8 – 24
 
H2-04
External heating thermistor open 
(TH_EX1)
 
H2-05
Fusing external heating thermistor 
open (TH_EX2)
 
H3-00
Fusing section high temperature 
trouble (TH_UM)
 
H3-01
Fusing section high temperature 
trouble (TH_LM)
 
H3-02
Sub thermistor fusing section high
temperature trouble (TH_US)
 
H3-04
External heating thermistor high 
temperature trouble (TH_EX1)
 
H3-05
Fusing external thermistor high 
temperature trouble (TH_EX2)
Trouble content
Thermistor open
Section
PCU
Case 1
Cause
Thermistor trouble, control PWB trouble, fusing 
section connector connection trouble, AC power 
source trouble
Check and 
remedy
Check the harness and the connector from the 
thermistor to the control PWB.
Trouble content
Thermistor open
Section
PCU
Case 1
Cause
Fusing section connector and harness connection 
trouble
Check and 
remedy
Check the harness and the connector from the 
thermistor to the PCU PWB.
Case 2
Cause
Thermistor trouble, PCU PWB trouble
Check and 
remedy
Replace the thermistor or the PCU PWB.
Trouble content
The fusing temperature inside the PWB exceeds 
the specified level.
Section
PCU
Case 1
Cause
Thermistor trouble, control PWB trouble, fusing 
section connector connection error, AC power 
source trouble
Check and 
remedy
1)
Use SIM5-2 to check blinking of the heater 
lamp.
2)
If it blinks normally, check the thermistor and 
the harness.
Check the control PWB thermistor input 
circuit section.
3)
If the heater lamp keep lighting, check the AC 
PWB and the control PWB lamp control 
circuit.
4)
Use SIM14 to cancel the trouble.
Trouble content
The fusing temperature inside the PWB exceeds 
the specified level.
Section
PCU
Case 1
Cause
Thermistor trouble, control PWB trouble, fusing 
section connector connection error, AC power 
source trouble
Check and 
remedy
1)
Use SIM5-2 to check blinking of the heater 
lamp.
2)
If it blinks normally, check the thermistor and 
the harness.
Check the control PWB thermistor input 
circuit section.
3)
If the heater lamp keep lighting, check the AC 
PWB and the control PWB lamp control 
circuit.
4)
Use SIM14 to cancel the trouble.
Trouble content
The fusing temperature inside the PWB exceeds 
the specified level.
Section
PCU
Case 1
Cause
Thermistor trouble, control PWB trouble, fusing 
section connector connection error, AC power 
source trouble
Check and 
remedy
1)
Use SIM5-2 to check blinking of the heater 
lamp.
2)
If it blinks normally, check the thermistor and 
the harness.
Check the control PWB thermistor input 
circuit section.
3)
If the heater lamp keep lighting, check the AC 
PWB and the control PWB lamp control 
circuit.
4)
Use SIM14 to cancel the trouble.
Trouble content
The external heating thermistor temperature 
exceeds the specified temperature.
Section
PCU
Case 1
Cause
Thermistor trouble, control PWB trouble, fusing 
section connector connection error, AC power 
source trouble
Check and 
remedy
1)
Use Sim44-14 to check if the thermistor 
(TH_EX1) shows an abnormal temperature. If 
the display is normal, use Sim5-2 to check 
the blinking operation of the heater lamp.
a)
If it blinks normally, check the thermistor 
and the harness.
Check the control PWB thermistor input 
circuit section.
b)
If the heater lamp keep lighting, check 
the AC PWB and the control PWB lamp 
control circuit.
2)
Use SIM14 to cancel the trouble.
Trouble content
It is detected that the fusing temperature exceeds 
the specified temperature.
Section
PCU
Case 1
Cause
Fusing section connector and harness connection 
trouble
Check and 
remedy
Check the harness and the connector from the 
thermistor to the PCU PWB.
Use SIM14 to cancel the trouble.
Case 2
Cause
Thermistor trouble, PCU PWB trouble
Check and 
remedy
Replace the thermistor or the PCU PWB.
Use SIM14 to cancel the trouble.
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