Sharp MX-5500N / MX-6200N / MX-7000N (serv.man120) Service Manual / Technical Bulletin ▷ View online
Sharp Electronics (UK) Ltd., Document Systems Support
No.
Subject
Description
13
Printer-related
If an attempt is made to print several pieces of specific data from Mac FileMaker,
there may be cases where "Now Analyzing" remains displayed and printing fails.
This glitch has been corrected.
there may be cases where "Now Analyzing" remains displayed and printing fails.
This glitch has been corrected.
14
Printer-related
Printing from Adobe InDesign or Morisawa sheet maker in PS mode may take a
long analysis time. This glitch has been corrected.
long analysis time. This glitch has been corrected.
15
Printer-related
If A4/A3 mixed pages created by Microsoft Office/Word 2003 are printed in 2up
double face printing, the image pasted to the back surface of A3 paper may be lost.
This glitch has been corrected.
double face printing, the image pasted to the back surface of A3 paper may be lost.
This glitch has been corrected.
16
Printer-related
If CMYK simulation is selected and a specific PDF file is printed, a PS error may
occur. This glitch has been corrected.
occur. This glitch has been corrected.
17
Printer-related
The PS form registered in the HDD may not be printed correctly. This glitch has
been corrected.
been corrected.
18
Printer-related
If both sides of an odd page document are printed when MX-PEX3 (Fiery controller)
is used, the count may be made by one page extra. This glitch has been corrected.
is used, the count may be made by one page extra. This glitch has been corrected.
19
Printer-related
If excel data, including specific AutoShape data, is printed with the printing quality
on the application side set to "300dpi", the AutoShape image may not be printed
correctly. This glitch has been corrected.
on the application side set to "300dpi", the AutoShape image may not be printed
correctly. This glitch has been corrected.
20
Printer-related
If data including the <ESC>E command is printed, there may be cases where the
<ESC>E command is judged as the end of the job and original single job is
handled as several jobs. This glitch has been corrected.
<ESC>E command is judged as the end of the job and original single job is
handled as several jobs. This glitch has been corrected.
21
Printer-related
Illustrator Ver. 9 and earlier may print void in color. This glitch has been corrected.
22
Printer-related
Printing the PDF file scanned in a monochrome binary with Acrobat 8.0 may take
time because image data is internally processed into color data for black/white
printing and then printed in color. This glitch has been corrected.
time because image data is internally processed into color data for black/white
printing and then printed in color. This glitch has been corrected.
23
Printer-related
Data including color graphics may not be printed correctly by AS400. This glitch
has been corrected.
has been corrected.
24
Printer-related
The printing speed of the document created by PowerPoint 2007 may become
extremely slow if the document includes a specific TrueType font. This glitch has
been corrected.
extremely slow if the document includes a specific TrueType font. This glitch has
been corrected.
25
Printer-related
Printing is now supported for specific applications for specific files that include
improper characters in files names, such as line returns.
improper characters in files names, such as line returns.
26
Printer-related
In PCL5e, a line command per inch "&l8D" may not function. This glitch has been
corrected.
corrected.
27
Printer-related
Printing of a specific PDF file by Adobe Acrobat may cause a PS error or take an
extremely long time. This glitch has been corrected.
extremely long time. This glitch has been corrected.
28
Printer-related
The USTATUS message used to report RESULT=OK may not be sent in reply to the
font page print request from the server and at this time, the server that resends the
font page print request may repeatedly print the same font page every 90 seconds.
This glitch has been corrected.
font page print request from the server and at this time, the server that resends the
font page print request may repeatedly print the same font page every 90 seconds.
This glitch has been corrected.
29
Printer-related
The specified PCL macro paper size is incorrect, so when all pages are printed,
there may be cases where only the first page is printed in legal size and the second
and subsequent pages are printed in letter size. This glitch has been corrected.
there may be cases where only the first page is printed in legal size and the second
and subsequent pages are printed in letter size. This glitch has been corrected.
30
Printer-related
When a specific file is printed by PowerPoint2004 under the Mac OS 10.4.7
environment, a part of a ruled line in the object may not be printed. This glitch has
been corrected.
environment, a part of a ruled line in the object may not be printed. This glitch has
been corrected.
Sharp Electronics (UK) Ltd., Document Systems Support
No.
Subject
Description
31
Printer-related
If A3 both-side printing is performed for a printed matter whose number of pages is
greater than Quark Express in the 2in1 format using the spread, there may be
cases where "Now Analyzing" appears on the MFP main body and the printer is
unable to print data. This glitch has been corrected.
greater than Quark Express in the 2in1 format using the spread, there may be
cases where "Now Analyzing" appears on the MFP main body and the printer is
unable to print data. This glitch has been corrected.
32
Printer-related
If invalid data is added after the EOI marker of JPEG data in printing of a file such
as a PowerPoint file including JEPG data, printing cannot be performed because a
PCL-XL error occurs. A change has been made so that data after the EOI marker is
ignored and printing is performed.
as a PowerPoint file including JEPG data, printing cannot be performed because a
PCL-XL error occurs. A change has been made so that data after the EOI marker is
ignored and printing is performed.
33
Network related
SSL communication (HTTPS, FTPS, SMTP-SSL, POP3-SSL, LDAP-SSL) for the
client port (MFP
client port (MFP
client PC) has been supported.
34
Document filing
related
related
A communication error may occur if FTP pull print is performed for the FTP server
on the Novell NetWare 5.x server. This glitch has been corrected.
on the Novell NetWare 5.x server. This glitch has been corrected.
35
Software switch-
related
related
If OSA external summing mode is enabled, a change is made so that soft SW154-2
does not function at all times. This time, however, if OSA external summing mode
is not enabled, a change has been made so that soft SW154-2 functions.
does not function at all times. This time, however, if OSA external summing mode
is not enabled, a change has been made so that soft SW154-2 functions.
36
Image transmission
related
related
If "Scan to Network folder" is performed from SMB in the Kerberos system using a
long user principal name, a "CE-00" error may occur. This glitch has been
corrected.
long user principal name, a "CE-00" error may occur. This glitch has been
corrected.
37
Image transmission
related
related
If the scanned data is transmitted to non-Windows OS through "Scan to shared
folder" of the MFP main body, the SMB server based on non-Windows OS may
respond differently from the SMB standard communication procedure, causing the
SMB client error. This glitch has been corrected so that the scanned data can be
transmitted correctly by ignoring such response on the MFP main body side.
folder" of the MFP main body, the SMB server based on non-Windows OS may
respond differently from the SMB standard communication procedure, causing the
SMB client error. This glitch has been corrected so that the scanned data can be
transmitted correctly by ignoring such response on the MFP main body side.
38
Webpage related
If an attempt is made to save the data registered via scan to the PC from the WEB
page or to delete it from the PC, "ERROR3000" may occur to disable operation.
This glitch has been corrected.
page or to delete it from the PC, "ERROR3000" may occur to disable operation.
This glitch has been corrected.
39
OSA related
If a template with an external image is drawn with the LAN disconnected when OSA
is used, the main body may hang up. This glitch has been corrected.
is used, the main body may hang up. This glitch has been corrected.
40
OSA related
OSA may not operate normally if a specific image sent via Internet (WAN) exists in
the full VGA panel MFP. This glitch has been corrected.
the full VGA panel MFP. This glitch has been corrected.
41
OSA related
If an external image exists on the next page to which OSA transited during external
image acquisition, the external image being acquired on the previous page may be
drawn as the external image on the next page to which OSA transited. This glitch
has been corrected.
image acquisition, the external image being acquired on the previous page may be
drawn as the external image on the next page to which OSA transited. This glitch
has been corrected.
42
OSA related
If an image is redrawn in the input template when OSA is used after OK or CANCEL
on the soft keyboard is clicked, the soft keyboard may be displayed again. This
glitch has been corrected.
on the soft keyboard is clicked, the soft keyboard may be displayed again. This
glitch has been corrected.
43
OSA related
If images such as the vendor logo exist in the OSA template screen, the incorrect
sequence may occur between the acquisition processing of this external image
and the drawing processing of the next screen (soft keyboard), resulting in MFP
freeze in logging in after return from power saving mode. This glitch has been
corrected.
sequence may occur between the acquisition processing of this external image
and the drawing processing of the next screen (soft keyboard), resulting in MFP
freeze in logging in after return from power saving mode. This glitch has been
corrected.
44
OSA related
If keys are pressed quickly and continuously when the external application is valid,
"The data from external application is in incorrect format. Call for service"
message may be displayed. This glitch has been corrected.
"The data from external application is in incorrect format. Call for service"
message may be displayed. This glitch has been corrected.
45
MIB information
related
related
Of counter information displayed in the MFP main body, items that do not exist in
MIB information have been added to MIB information.
MIB information have been added to MIB information.
Sharp Electronics (UK) Ltd., Document Systems Support
No.
Subject
Description
46
EFI related
There may be cases where the page sequence is wrong in mail merge processing
and a blank page is ejected by omission when a specific file is printed. This glitch
has been corrected.
and a blank page is ejected by omission when a specific file is printed. This glitch
has been corrected.
47
EFI related
If the MFP makes the 0x00 password sent from the EFI controller composite under
the MX-PEX2 Print Controller (EFI Controller) +SharpOSA (cooperation with
external accounting) environment, the external accounting server may be unable to
authenticate that password. This glitch has been corrected so that data is not
made composite when the external accounting server receives the 0x00 password
sent from the EFI controller.
the MX-PEX2 Print Controller (EFI Controller) +SharpOSA (cooperation with
external accounting) environment, the external accounting server may be unable to
authenticate that password. This glitch has been corrected so that data is not
made composite when the external accounting server receives the 0x00 password
sent from the EFI controller.
48
EFI related
When the gray level process control is started during printing (continuous printing
of 100 pages or more) from the MX-PEX2 print controller (EFI controller) and after
printing is restarted when the process controller is closed, the output result will
be, in some cases, that blank sheets will be printed.
of 100 pages or more) from the MX-PEX2 print controller (EFI controller) and after
printing is restarted when the process controller is closed, the output result will
be, in some cases, that blank sheets will be printed.
.
Sharp Electronics (UK) Ltd., Document Systems Support
No.
Subject
Description
46
EFI related
There may be cases where the page sequence is wrong in mail merge processing
and a blank page is ejected by omission when a specific file is printed. This glitch
has been corrected.
and a blank page is ejected by omission when a specific file is printed. This glitch
has been corrected.
47
EFI related
If the MFP makes the 0x00 password sent from the EFI controller composite under
the MX-PEX2 Print Controller (EFI Controller) +SharpOSA (cooperation with
external accounting) environment, the external accounting server may be unable to
authenticate that password. This glitch has been corrected so that data is not
made composite when the external accounting server receives the 0x00 password
sent from the EFI controller.
the MX-PEX2 Print Controller (EFI Controller) +SharpOSA (cooperation with
external accounting) environment, the external accounting server may be unable to
authenticate that password. This glitch has been corrected so that data is not
made composite when the external accounting server receives the 0x00 password
sent from the EFI controller.
48
EFI related
When the gray level process control is started during printing (continuous printing
of 100 pages or more) from the MX-PEX2 print controller (EFI controller) and after
printing is restarted when the process controller is closed, the output result will
be, in some cases, that blank sheets will be printed.
of 100 pages or more) from the MX-PEX2 print controller (EFI controller) and after
printing is restarted when the process controller is closed, the output result will
be, in some cases, that blank sheets will be printed.
.
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