Sharp MX-3050N / MX-3060N / MX-3070N / MX-3550N / MX-3560N / MX-3570N / MX-4050N / MX-4060N / MX-4070N (serv.man35) User Manual / Operation Manual ▷ View online
5
General Problems
Placing the original and adding paper
Do not exceed the
indicator line
Align the edges and place
face up Insert all the way in
Adjust to the original size
If the original has a fold, straighten the fold before placing. (This
prevents original misfeeds and incorrect detection of the original size)
●
Automatic Document Feeder
●
Document glass
Place the original in the back left corner.
If the original has a fold, straighten the fold before placing.
(This prevents original misfeeds and incorrect detection of
the original size)
Mark
Platen
Scale
Original size
detection plate
●
Paper tray
Fan the paper well before loading it.
Set the guides to the size of the paper.
The paper must not exceed the maximum
number of sheets and must not be higher than
the indicator line.
●
Bypass tray
Pull the extension guide all the way
out. (A4R (8-1/2 x 11"R) or more)
Load the paper with the print
side facing down.
Adjust the bypass tray
guides so that they slightly
contact the loaded paper.
Is the original placed correctly?
Is the paper loaded correctly?
The paper must not exceed
the maximum number of
sheets and must not be
higher than the indicator line.
6
General Problems
Maintenance
How to clean the automatic document feeder and document glass
How to clean the bypass feed
Position of staple replacement and
staple jam explanation label
Discarding punch waste
Bypass feed roller
Toner cartridge
Waste toner box
●
Inner finisher
●
Finisher
●
Saddle stitch finisher
●
Inner finisher
●
Saddle stitch finisher
●
Finisher
Removing a toner
cartridge
7
General Problems
CHECK LIST
Problem
Check
Page
I CAN'T USE A PARTICULAR
FUNCTION OR PERIPHERAL
DEVICE
FUNCTION OR PERIPHERAL
DEVICE
Have functions been disabled by the administrator?
9
I DON'T KNOW HOW TO CHECK
THE TOTAL NUMBER OF PAGES
USED
THE TOTAL NUMBER OF PAGES
USED
Hold down the [Home Screen] key.
10
You can check in the status of setting mode.
10
THE OPERATION PANEL CANNOT
BE USED
BE USED
Is the main power indicator lit?
10
Did you just power on the machine?
10
Is the [Power Save Mode] button blinking?
10
Is a cover open or a device separated from the machine?
10
Did login fail three times in a row?
10
Does a message appear indicating that Auto Login failed?
10
Does the message "Call for service. Code:xx-xx*." appear in the touch
panel?
panel?
11
PRINTING IS NOT POSSIBLE OR
STOPS DURING A JOB
STOPS DURING A JOB
Is a tray out of paper?
11
Is the machine out of toner?
11
Has a paper misfeed occurred?
11
Is the output tray full?
11
Is the waste toner box full?
11
Are restrictions placed on the trays that can be used in each mode
(copy, print, image send, and document filing)?
(copy, print, image send, and document filing)?
11
I DON'T KNOW HOW TO PROHIBIT
COLOR PRINTING
COLOR PRINTING
You can prohibit color printing in User Control.
11
For copy mode, you can set copying to black & white priority. For
printing mode, you can set printing to black & white priority in the printer
driver settings.
printing mode, you can set printing to black & white priority in the printer
driver settings.
12
THE ORIGINAL SIZE IS NOT
AUTOMATICALLY SELECTED OR
THE WRONG SIZE IS SELECTED
AUTOMATICALLY SELECTED OR
THE WRONG SIZE IS SELECTED
Is the original curled or folded?
12
Did you place an original smaller than A5 (5-1/2" x 8-1/2") size?
12
THE DISPLAYED BYPASS TRAY
PAPER SIZE IS NOT CORRECT
PAPER SIZE IS NOT CORRECT
Do the bypass tray guides match the width of the loaded paper?
12
THE ORIGINAL MISFEEDS
(AUTOMATIC DOCUMENT FEEDER)
(AUTOMATIC DOCUMENT FEEDER)
Is too much paper loaded into the document feeder tray?
12
Is the original a long original?
13
Is the original on thin paper?
13
THE PAPER MISFEEDS
Is a torn piece of paper remaining in the machine?
13
Is too much paper loaded in the tray?
13
Are multiple sheets feeding at once?
13
Are you using paper that is not within the specifications?
13
Are the bypass tray guides adjusted to the width of the paper?
13
Is the bypass tray extension guide pulled out?
13
Is the bypass feed roller dirty?
13
Is A5 (5-1/2" x 8-1/2") size paper loaded?
13
Is the paper size specified?
13
Did you add paper to the bypass tray?
13
Are you using punched paper?
13
Are you using label sheets that cannot be used?
14
?
8
General Problems
PAPER DOES NOT FEED FROM
THE PAPER TRAY
THE PAPER TRAY
Is the paper loaded correctly into the paper tray?
14
Has the tray been prohibited in some modes (copy, print, fax, image
send, document filing)?
send, document filing)?
14
I DON'T KNOW HOW TO CHANGE
THE PAPER SIZE
THE PAPER SIZE
Set the paper size used in each tray in the tray settings.
14
THE OUTPUT IS NOTICEABLY
CURLED AND UNEVEN
CURLED AND UNEVEN
Remove the paper and turn the opening side over.
14
THE IMAGE IS SKEWED ON THE
PAPER
PAPER
Is too much paper loaded into the bypass tray?
15
Are the bypass tray guides adjusted to the width of the paper?
15
Are the original guides adjusted to the width of the paper?
15
Is the control plate auxiliary block attached to the cassette? (When
using SRA3)
using SRA3)
15
LINES APPEAR IN THE SCANNED
IMAGE
IMAGE
Are the scanning areas of the document glass or automatic document
feeder dirty?
feeder dirty?
15
Is the bypass feed roller dirty?
15
Did you clean the main charger of the photoconductive drum?
15
Did you clean the PT charger of the primary transfer belt?
15
Did you clean the laser unit?
15
SMUDGES APPEAR ON PRINTED
OUTPUT
OUTPUT
Are you using paper that is not within the specifications?
15
Are you printing on pre-punched paper?
16
Does a message appear indicating the need for maintenance?
16
WHEN PRINTING ON THICK PAPER,
THE PRINT RESULT IS DIRTY FROM
THE 2ND PAGE ON
THE PRINT RESULT IS DIRTY FROM
THE 2ND PAGE ON
Has the paper type been set correctly?
16
I DON'T KNOW HOW TO CHANGE
THE OUTPUT TRAY
THE OUTPUT TRAY
Is the output tray specified?
16
PART OF THE IMAGE IS CUT OFF
Has the correct paper size been set?
17
Was the original placed in the correct position?
17
PRINTING TAKES PLACE ON THE
WRONG SIDE OF THE PAPER
WRONG SIDE OF THE PAPER
Is the paper loaded with the print side facing in the correct direction?
17
A COVER OR INSERT IS NOT
PRINTED ON THE SPECIFIED
PAPER
PRINTED ON THE SPECIFIED
PAPER
Has the paper type been set correctly?
17
THE CONNECTED USB DEVICE
CANNOT BE USED
CANNOT BE USED
Is the USB device compatible with the machine?
18
Is the connected USB device recognized correctly?
18
Is the format of the USB memory device FAT32?
18
Are you using a USB memory device with a capacity of more than 32
GB?
GB?
18
THE FINISHER/SADDLE FINISHER
DOES NOT OPERATE
DOES NOT OPERATE
Does a message appear indicating that you need to remove paper from
the stapler compiler?
the stapler compiler?
18
Have functions been disabled by the administrator?
18
STAPLING DOES NOT TAKE PLACE
(INCLUDING SADDLE STITCH)
(INCLUDING SADDLE STITCH)
Does a message appear instructing you to check the staple unit?
18
Does a message appear instructing you to add staples?
18
Is a different width of paper mixed in?
19
Are there more sheets than can be stapled at once?
19
Is a paper size that cannot be stapled included in the print job?
19
Is the paper type setting of the tray selected in the printer driver set to a
paper type that cannot be stapled?
paper type that cannot be stapled?
19
Problem
Check
Page
?
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