Sharp MX-3050N / MX-3060N / MX-3070N / MX-3550N / MX-3560N / MX-3570N / MX-4050N / MX-4060N / MX-4070N (serv.man35) User Manual / Operation Manual ▷ View online
31
Printing Problems
I DON'T KNOW HOW TO SWITCH BETWEEN
COLOR AND BLACK & WHITE PRINTING
Check
Solution
The color mode setting is configured
in the printer driver.
in the printer driver.
■ The setting is selected in the [Main] tab of the printer driver. For color, select
[Color]. For black & white, select "Grayscale".
I DON'T KNOW HOW TO PRINT ON SPECIAL
MEDIA (POSTCARDS, ENVELOPES, ETC.)
Check
Solution
Load postcards in tray 1 or the
bypass tray. Load envelopes or other
special media in the bypass tray.
bypass tray. Load envelopes or other
special media in the bypass tray.
■ Load postcards in tray 1 or the bypass tray. Load special media such as
envelopes in the bypass tray. After loading the media, set the paper size and
paper in [Tray Settings] in the home screen. For more information on paper
settings, see the "User's Manual" . When you have completed the settings on the
machine, set the "Original Size" and "Paper Size" appropriately on the [Main] tab
of the printer driver.
paper in [Tray Settings] in the home screen. For more information on paper
settings, see the "User's Manual" . When you have completed the settings on the
machine, set the "Original Size" and "Paper Size" appropriately on the [Main] tab
of the printer driver.
2-SIDED PRINTING DOES NOT TAKE PLACE
Check
Solution
Does the paper type setting of the
selected tray specify a type of paper
that cannot be used for 2-sided
printing?
selected tray specify a type of paper
that cannot be used for 2-sided
printing?
■ Check "Paper Tray Settings" in the setting mode.
⇒ "Setting mode" → [System Settings] → [Common Settings] → [Paper Settings]
→[Tray Settings/ Paper Settings] → [Paper Tray Settings] → [Tray Registration]
→ [Feeding Approved Job]
→ [Feeding Approved Job]
Check the [Tray Settings] in the home screen.
Tap the selected tray, and in the screen that appears, tap the [Paper Property]
key.
key.
If the [Disable Duplex] checkbox in the paper properties screen is
, the tray
cannot be used for duplex printing. Change the paper type to a type that can be
used for duplex printing.
used for duplex printing.
Are you using a special size or type of
paper?
paper?
■ For the paper types and sizes that can be used for two-sided printing, see
"SPECIFICATIONS" in User's Manual.
Have functions been disabled by the
administrator?
administrator?
■ Check with your administrator.
Some functions may have been disabled in the setting mode. Check with your
administrator.
administrator.
When user authentication is enabled, the functions that you can use may be
restricted in your user settings. Check with your administrator.
restricted in your user settings. Check with your administrator.
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32
Printing Problems
DIRECT PRINTING OF A FILE IN A SHARED
FOLDER ON A COMPUTER IS NOT POSSIBLE
Check
Solution
Is [IPsec Settings] enabled on the
machine?
machine?
■ Check with your administrator.
When [IPsec Settings] is enabled in the setting mode, direct printing of a file in a
shared folder may not be possible in your PC environment. For information about
[IPsec Settings], consult your administrator.
⇒ "Setting mode" → [Security Settings] → [IPsec Settings]
shared folder may not be possible in your PC environment. For information about
[IPsec Settings], consult your administrator.
⇒ "Setting mode" → [Security Settings] → [IPsec Settings]
A TRAY, FINISHER, OR OTHER PERIPHERAL
DEVICE INSTALLED ON THE MACHINE CANNOT
BE USED
Check
Solution
Have the peripheral devices that are
installed on the machine been
configured with the printer driver?
installed on the machine been
configured with the printer driver?
■ Open the printer properties dialog box and click [Auto Configuration] on the
[Options] tab. (Windows)
If auto configuration cannot be executed, see the Software Setup Guide.
THE IMAGE IS GRAINY
Check
Solution
Are the printer driver settings
appropriate for the print job?
appropriate for the print job?
■ Check the settings of the printer driver.
When selecting print settings, select a print mode from [600dpi], [600dpi (High
Quality)], or [1200dpi]. When you need a very clear image, select [1200dpi].
Quality)], or [1200dpi]. When you need a very clear image, select [1200dpi].
Windows: The resolution setting is selected in the [Image Quality] tab of the
printer driver properties window.
printer driver properties window.
(In Mac OS 10.5, select the resolution on the [Color] menu in the print window.)
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33
Printing Problems
THE IMAGE IS TOO LIGHT OR TOO DARK
Check
Solution
Is the overall print density too light?
■ Use the setting below to change the overall print density.
Select "Setting mode (Web version)" - [System Settings] → [Image Quality
Adjustment] → [Print Image Quality] → [Quick Image Quality Adjustment]. Set
default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to
decrease the overall density.
Adjustment] → [Print Image Quality] → [Quick Image Quality Adjustment]. Set
default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to
decrease the overall density.
This setting can be set separately for color mode and monochrome mode.
Does the image (particularly a photo)
need correction?
(Windows)
need correction?
(Windows)
■ Check the settings of the printer driver.
Correct brightness and contrast with [Image Quality] on the [Color Adjustment]
tab of the printer driver. Use these settings to make simple corrections in a case
such as when image editing software is not installed on your computer.
tab of the printer driver. Use these settings to make simple corrections in a case
such as when image editing software is not installed on your computer.
COLORS ARE OFF
Check
Solution
Did you perform "Registration
Adjustment"?
Adjustment"?
■ Ask your administrator to perform "Registration Adjustment".
⇒ "Setting mode (administrator)" → [System Settings] → [Image Quality
Adjustment] → [Collective Adjustment] → [Registration Adjustment] .
If the color tones are off, perform [Auto Color Calibration (for Print)] after
finishing registration adjustment. (If the colors are still off after calibration,
repeating calibration may improve the results.)
finishing registration adjustment. (If the colors are still off after calibration,
repeating calibration may improve the results.)
⇒ "Setting mode (administrator)" → [System Settings] → [Image Quality
Adjustment] → [Common Functions] → [Auto Color Calibration (for Print)]
TEXT AND LINES ARE FAINT AND DIFFICULT TO
SEE
Check
Solution
Was color data printed in black and
white?
(Windows)
white?
(Windows)
■ Check the settings of the printer driver.
When color text and lines are printed in black and white, they may become faint
and difficult to see. To have color text or lines (areas) that could become faint
converted to black, select [Text To Black] or [Vector To Black] on the [Image
Quality] tab of the printer driver. (Raster data such as bitmap images cannot be
adjusted.)
and difficult to see. To have color text or lines (areas) that could become faint
converted to black, select [Text To Black] or [Vector To Black] on the [Image
Quality] tab of the printer driver. (Raster data such as bitmap images cannot be
adjusted.)
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34
Printing Problems
Is the overall print density too light?
■ Use the setting below to change the overall print density.
Select "Setting mode (Web version)" - [System Settings] → [Image Quality
Adjustment] → [Print Image Quality] → [Quick Image Quality Adjustment]. Set
default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to
decrease the overall density.
Adjustment] → [Print Image Quality] → [Quick Image Quality Adjustment]. Set
default setting [2] to [3 (Sharp)] to increase the overall density, or [1 (Smooth)] to
decrease the overall density.
This setting can be set separately for color mode and monochrome mode.
Are there fine lines in the original
data?
data?
■ Change the width of specific printed lines.
Select "Setting mode (Web version)" - [System Settings] → [Image Quality
Adjustment] → [Print Image Quality] → [Color Line Width Adjustment]. Increase
the value of default setting [5] to make the lines thicker, or decrease the value to
make the lines thinner. (Text and raster data such as bitmap images cannot be
changed.)
Adjustment] → [Print Image Quality] → [Color Line Width Adjustment]. Increase
the value of default setting [5] to make the lines thicker, or decrease the value to
make the lines thinner. (Text and raster data such as bitmap images cannot be
changed.)
PART OF THE IMAGE IS CUT OFF
Check
Solution
Does the paper size specified by the
job match the size of paper loaded
into the tray?
job match the size of paper loaded
into the tray?
■ Make sure that the paper size setting matches the size of paper loaded into the
tray.
Windows: The setting is selected in the [Paper Source] tab of the printer driver.
If [Paper Tray] is selected, check the loaded paper and the paper size setting.
Mac OS: The setting is selected in the [Page Setup] menu.
Is the print orientation setting (portrait
or landscape) correct?
or landscape) correct?
■ Set the print orientation to match the image.
Windows: The setting is selected in the [Main] tab of the printer driver.
Mac OS: The setting is selected in the [Page Setup] menu.
Are the margins set correctly in the
layout settings of the application?
layout settings of the application?
■ Select an appropriate paper size and margins in the layout settings of the
application.
If the edge of the image extends outside the printable area of the machine, the
edge will be cut off.
edge will be cut off.
THE IMAGE IS UPSIDE DOWN
Check
Solution
Are you using a type of paper
(envelopes, punch paper, etc.)
(envelopes, punch paper, etc.)
that can only be loaded in a fixed
orientation?
orientation?
■ Rotate the image 180 degrees before printing.
When the image size and paper size are the same but the orientations are
different, the orientation of the image is automatically rotated to match the paper.
However, when the paper can only be loaded in a fixed orientation, the image
may be printed upside down. In this event, rotate the image 180 degrees before
printing.
different, the orientation of the image is automatically rotated to match the paper.
However, when the paper can only be loaded in a fixed orientation, the image
may be printed upside down. In this event, rotate the image 180 degrees before
printing.
Windows: The setting is selected in "Orientation" on the [Main] tab of the printer
driver.
driver.
Mac OS: The setting is selected in the [Layout] menu of the print window.
Check
Solution
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