Sharp MX-2640N / MX-2640NR / MX-2640FN / MX-3140N / MX-3140NR / MX-3140FN / MX-3640N / MX-3640NR / MX-3640FN (serv.man32) Handy Guide ▷ View online
Trouble Codes
37
Document Solutions After Sales Service
F1
34
Punch operation trouble.
36
Punch paper edge detection error
37
Finisher data backup RAM error
38
Punch data backup RAM error
39
Punch paper dust sensor error
41
Saddle paper positioning trouble
43
Saddle alignment operation trouble
45
Saddle staple trouble
47
Saddle paper transport motor trouble
50
Main unit-Finisher combination error
F2
22
Discharge lamp trouble (K)
23
Discharge lamp trouble (C)
24
Discharge lamp trouble (M)
25
Discharge lamp trouble (Y)
39
Process thermistor trouble (MFT)
40
Toner empty sensor trouble (K)
41
Toner empty sensor trouble (C)
42
Toner empty sensor trouble (M)
43
Toner empty sensor trouble (Y)
45
Colour image density sensor trouble
49
LSU thermistor trouble
50
Drum phase sensor trouble (K)
51
Drum phase sensor trouble (Colour)
58
Process humidity sensor trouble
64
Toner supply operation trouble (K)
65
Toner supply operation trouble (C)
66
Toner supply operation trouble (M)
67
Toner supply operation trouble (Y)
70
Improper toner cartridge detection (K)
71
Improper toner cartridge detection (C)
72
Improper toner cartridge detection (M)
73
Improper toner cartridge detection (Y)
74
Toner cartridge CRUM error (K)
75
Toner cartridge CRUM error (C)
76
Toner cartridge CRUM error (M)
77
Toner cartridge CRUM error (Y)
78
Image density registration sensor trouble (K)
91
High density process control HV error (K)
92
High density process control HV error (C)
93
High density process control HV error (M)
94
High density process control HV error (Y)
F3
12
Tray 1 lift operation trouble (main unit)
22
Tray 2 lift operation trouble (main unit)
F6
00
MFP-Fax communication trouble
01
Fax board EEPROM read/write error
04
Fax modem operation trouble
21
TEL/LIU PWB & Fax soft switch error
30
Access error to 1-chip on Fax board
97
Fax PWB incompatibility trouble
98
Fax PWB & Destination information error
F9
91
Communication error (MFP-Printer)
92
Printer PWB hardware error
H2
00
Thermistor open trouble (TH_UM_AD2).
01
Thermistor open trouble (TH_LM).
02
Thermistor open trouble (TH_US).
03
Thermistor open trouble (TH_UM_AD1)
H3
00
Fuser high temperature (TH_UM)
01
Fuser high temperature (TH_LM)
02
Fuser high temperature (TH_US)
H4
00
Fuser low temperature (TH_UM_AD2)
01
Fuser low temperature (TH_LM)
02
Fuser low temperature (TH_US)
H5
01
5 continuous times POD1 not reached jams
H7
10
Fuser low temperature trouble
(TH_UM_AD2)
(TH_UM_AD2)
11
Fuser low temperature trouble (TH_LM)
L1
00
Scanner feed trouble
L3
01
Scanner return trouble
Trouble Codes
38
Document Solutions After Sales Service
L4
02
Paper feed motor lock trouble
03
Fuser motor lock trouble
04
Developer motor trouble (K)
05
Developer motor trouble (CMY)
06
Transfer unit lift trouble
07
Transfer belt motor trouble
11
Shift motor trouble
12
Secondary transfer separation trouble
16
Fusing pressure release trouble
31
Paper exit cooling fan trouble
32
Power cooling fan trouble
34
LSU cooling fan trouble
35
Fusing fan trouble
43
Paper exit cooling fan 3 trouble
50
Process fan trouble
51
Process fan 2 trouble
L6
10
Polygon motor trouble (LSU)
L8
01
Full wave signal is detection error
20
MFP – LSU Motherboard comms error
PC
--
Personal counter not installed
U1
01
Battery trouble
U2
01
MFP EEPROM read write error
05
Account management data/HDD internal
authentication DB table error
authentication DB table error
10
MFP SRAM user authentication error
11
MFP SRAM EEPROM check sum error
24
MFP SRAM memory user authentication
check sum error
check sum error
30
Serial number discrepancy (MFP-PCU)
40
SD card system storage data area error
41
HDD system storage data area error
42
Machine adjustment data error
50
HDD user authentication data error
60
Watermark check error
80
SCU PWB EEPROM read/write error
U2
81
SCU PWB EEPROM check sum error
90
PCU PWB EEPROM read/write error
91
PCU PWB EEPROM check sum error
U6
00
Paper feed desk (tray 3 & 4) communication
trouble (PCU)
trouble (PCU)
01
Tray 1 lift motor trouble (Desk)
02
Tray 2 lift motor trouble (Desk)
09
LCC lift motor trouble
10
Desk paper feed motor trouble
20
LCC communication trouble
21
LCC transport motor trouble
22
LCC 24v power abnormality
50
Desk incompatibility
51
LCC incompatibility
52
PCU PWB Paper feed desk communication
trouble
trouble
U7
50
MFP PWB Vendor machine communication
51
Vendor machine error
UC
02
CPT-ASIC abnormality
20
DOCC – ASIC abnormality
Jam Cause Codes
39
Document Solutions After Sales Service
Main Body Sensor Location:
Code
Content
Code
Content
TRAY1
Main cassette paper JAM (CPFD1 not
reached jam)
reached jam)
CPFD1_N2
CPFD1 not-reached JAM (main cassette 2
feed paper)
feed paper)
CPFD1_N3
CPFD1 not-reached JAM (Desk upper
stage feed paper)
stage feed paper)
CPFD1_N4
CPFD1 not-reached JAM (Desk lower stage
feed paper)
feed paper)
TRAY2
CPFD2 not-reached JAM (main cassette
2 feed paper)
2 feed paper)
CPFD2_N3
CPFD2 not-reached JAM (Desk upper stage
feed paper)
feed paper)
CPFD2_N4
CPFD2 not-reached JAM (Desk lower
stage feed paper)
stage feed paper)
MFT
Manual feed tray paper feed JAM (PPD1
not reached)
not reached)
PPD1_N1
PPD1 not-reached JAM (cassette 1 feed
paper)
paper)
PPD1_N2
PPD1 not-reached JAM (Main cassette 2
feed paper)
feed paper)
PPD1_N3
PPD1 not-reached JAM (Desk upper
stage feed paper)
stage feed paper)
PPD1_N4
PPD1 not-reached JAM (Desk lower stage
feed paper)
feed paper)
PPD1_NA
PPD1 not-reached JAM (ADU refeed
paper)
paper)
PPD2_N1
PPD2 not reached JAM (Main cassette feed
paper)
paper)
PPD2_N2
PPD2 not reached JAM (Main cassette 2
feed paper)
feed paper)
PPD2_N3
PPD2 not reached JAM (Desk upper stage
feed paper)
feed paper)
Jam Cause Codes
40
Document Solutions After Sales Service
Code
Content
Code
Content
PPD2_N4
PPD2 not reached JAM (Desk lower
stage feed paper)
stage feed paper)
PPD2_NM
PPD2 not reached JAM (Manual feed tray
feed paper)
feed paper)
PPD2_NA
PPD2 not reached JAM (ADU refeed
paper)
paper)
POD1_N
POD1 not-reached JAM
POD2_N
POD2 not-reached JAM
POD3_N
POD3 not-reached JAM
APPD1_N
APPD1 not-reached JAM
APPD2_N
APPD2 not-reached JAM
CPFD1_S1
CPFD1 Remaining JAM (Main cassette
paper)
paper)
CPFD1_S2
CPFD1 Remaining JAM (Main cassette 2
feed paper)
feed paper)
CPFD1_S3
CPFD1 Remaining JAM (Desk upper
stage feed paper)
stage feed paper)
CPFD1_S4
CPFD1 Remaining JAM (Desk lower stage
feed paper)
feed paper)
CPDD2_S2
CPFD2 Remaining JAM (Main cassette 2
feed paper)
feed paper)
CPFD2_S3
CPFD2 Remaining JAM (Desk upper stage
feed paper)
feed paper)
CPFD2_S4
CPFD2 Remaining JAM (Desk lower stage
feed paper)
feed paper)
PPD1_S1
PPD1 Remaining Jam (Main cassette paper)
PPD1_S2
PPD1 Remaining JAM (Main cassette 2
feed paper)
feed paper)
PPD1_S3
PPD1 Remaining JAM (Desk upper stage
feed paper)
feed paper)
PPD1_S4
PPD1 Remaining JAM (Desk lower stage
feed paper)
feed paper)
PPD1_SM
PPD1 Remaining JAM (Manual feed tray
feed paper)
feed paper)
PPD1_SA
PPD1 Remaining JAM (ADU reefed
paper)
paper)
PPD1_S2
PPD2 Remaining Jam (Main cassette paper)
PPD2_S2
PPD2 Remaining JAM (Main cassette 2
feed paper)
feed paper)
PPD2_S3
PPD2 Remaining JAM (Desk upper stage
feed paper)
feed paper)
PPD2_S4
PPD2 Remaining JAM (Desk lower stage
feed paper)
feed paper)
PPD2_SM
PPD2 Remaining JAM (Manual feed tray
feed paper)
feed paper)
PPD2_SA
PPD2 Remaining JAM (ADU reefed
paper)
paper)
POD1_S
POD1 remaining JAM
POD2_S
POD2 remaining JAM
POD3_S
POD3 remaining JAM
APPD1_S
APPD1 remaining JAM
APPD2_S
APPD2 remaining JAM
PPD2_PRI
PPD2 Jam
CPFD2_DESK
CPFD2 JAM (Desk communication
abnormality detection)
abnormality detection)
PPD2_FIN
PPD2 JAM (Finisher communication
abnormality detection)
abnormality detection)
R.S.P.F. Sensor Location:
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