Sharp MX-2600N / MX-3100N / MX-2600G / MX-3100G (serv.man102) Service Manual / Technical Bulletin ▷ View online
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-654
No. Subject
Description
33
Printer code related
Fixed the problem where some of characters in 100% black may be printed in composite
gray including the four colours “CMYK” if the settings are made with PCL 6 driver to be
black monochrome for character, and CMYK four colours for graphics and photography.
gray including the four colours “CMYK” if the settings are made with PCL 6 driver to be
black monochrome for character, and CMYK four colours for graphics and photography.
34
Printer code related
Fixed the problem where heavy-duty operation for printer jobs may cause the machine to
hang.
hang.
35
Image transmission related
Fixed the problem where the machine may hang while displaying a message "Processing
data" during a read operation for Internet fax transmission.
data" during a read operation for Internet fax transmission.
36
Image transmission related
Fixed the problem where the machine may hang while sending data in Direct SMTP
transmission.
transmission.
37
Image transmission related Fixed the problem where time spent for e-mail transmission is recorded "0:00:00" in Job log.
38 OSA
related
Fixed the problem where the soft keyboard may be displayed again if redrawing operation
is conducted in OSA mode after the OK/CANCEL button was held down on the soft
keyboard in the input template.
is conducted in OSA mode after the OK/CANCEL button was held down on the soft
keyboard in the input template.
39 OSA
related
Fixed the problem where the soft keyboard title of template for application is not displayed
in OSA mode.
in OSA mode.
40 OSA
related
Added the Animation Play Speed Setting to the OSA Setting.
41 OSA
related
Fixed the problem where the USB device setting article is displayed as [Use External
Driver] when IC card reader/writer is installed with the OSA Setting [Use Internal Driver].
Driver] when IC card reader/writer is installed with the OSA Setting [Use Internal Driver].
42 OSA
related
Fixed the problem where file Names in the job log for OSA printing are garbled.
43 OSA
related
Fixed the problem where a wrong image is displayed on an image link and a background
image at the top of the screen in OSA mode.
image at the top of the screen in OSA mode.
44 OSA
related
Fixed the problem where the machine may hang when a template including an external
image is drawn while LAN cable is disconnected in OSA mode.
image is drawn while LAN cable is disconnected in OSA mode.
No. Subject
Description
45
Web page related
Revised a help page on the Web page. From the page, ”Document Administration
Function,” the description of the function of ”Print Style Setting” is deleted.
Function,” the description of the function of ”Print Style Setting” is deleted.
46
Web page related
Fixed the problem where some specific languages may not be allowed to display the
articles of the [Preview Settings] and the [Remote Settings] on the proper position in
accordance with the settings.
articles of the [Preview Settings] and the [Remote Settings] on the proper position in
accordance with the settings.
47
Web page related
Fixed the problem where the setting of [Default Subject] does not take effect in output of
the Web Settings List.
the Web Settings List.
To reach [Default Subject], go to the Web page select [Application Settings]
[Network
Scanner Settings] and set [Administration Settings].
48
Option connecting related
Added “AES-256" to Level of Encryption in the USB Device Setting in System Settings on
MFP.
MFP.
On the Web site also, "AES-256" is added.
To reach [Level of Encryption], go to Web page, select [Application Settings] and set [USB
Driver Settings].
Driver Settings].
49 Authentication
related
Fixed the problem where a user authenticated by the user authentication can delete the
card ID on the web site, even if the setting of [Card ID Registration/Change Authority] is
disabled at the point of the IC card authentication.
card ID on the web site, even if the setting of [Card ID Registration/Change Authority] is
disabled at the point of the IC card authentication.
To reach [Card ID Registration/Change Authority], go to [System Settings] and set [User
Authentication].
Authentication].
50 Authentication
related
Fixed the problem where [Image Send Settings] key and [Data Backup] key are displayed
as usual in the System Settings screen instead of being greyed out when a user
authenticated by the user authentication logs on while User Authentication is enabled.
as usual in the System Settings screen instead of being greyed out when a user
authenticated by the user authentication logs on while User Authentication is enabled.
51 Network
related
Fixed the problem where communication errors may occur during the SSL communication
under high load.
under high load.
52 Firmware
related
Fixed the problem where holding down Back key lets a user to access to regular CN menu
such as Flash Copy during CN-UPDATE to install DSK.
such as Flash Copy during CN-UPDATE to install DSK.
53
List printing related
Fixed the following problems with the output of Administrator Settings List
(1) When Finisher tray is selected for the setting of Standard Output Tray for Copy,
"Administrator Settings List (copy)” can be printed in such a state that the blanks of the
Output Tray setting and the Offset setting in the list remain to be not filled up.
Output Tray setting and the Offset setting in the list remain to be not filled up.
(2) The blank of Output tray is filled out with the letters of Finisher Tray in the printed
sheet of "Administrator Settings List (copy)” when the finisher is not installed.
(3) Animation Play Speed Setting is not listed in the Sharp OSA Settings in the
"Administrator Settings List."
54
List printing related
Fixed the problem where a three colour printing job in User Authentication mode is not
counted as full colour in User Count.
counted as full colour in User Count.
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-654
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-654
No. Subject
Description
55
List printing related
Fixed the problem where names of only four servers among more than four FTP servers
registered in the FTP server list are printed in the blank of Application Settings in the Web
Setting List.
registered in the FTP server list are printed in the blank of Application Settings in the Web
Setting List.
56
List printing related
Fixed the following problems with the printing output of user information.
(1) "Page Limit Group List" is not updated with the value of "Scan Send, Limit."
(2) Problems related to "Authority Group List":
- The items and the value settings of "Network Folder" are not printed in "Approval
Setting for Addressing: Direct Entry" for Fax/Image transmission.
- The items and the value settings of [Storage Backup] are not printed. To reach
[Storage Backup], go to [System Settings] and set [Data Backup].
- The items and the value settings of Storage backup on the Web page are printed.
(3) If more than eight "Favourite Operation Group" are registered, they may neither listed
in [User Information Print] nor printed. To reach [User Information Print], click [User
Control], and then click [Default Settings].
Control], and then click [Default Settings].
57 E-manual
related
Provided Notes about the power-off in the middle of the contents 1-12 for G model, and 1-
15 for N model.
15 for N model.
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-654
[Description: Category Menu 4]
No. Subject
Description
1 UI-related
Fixed the problem where the LCD screen sometimes goes black by such a specific
operation as holding down the System Settings key or the Home key in the middle of
displaying the thumbnail screen.
operation as holding down the System Settings key or the Home key in the middle of
displaying the thumbnail screen.
2 UI-related
Added a colour menu of “Document Filing Printing” to the display of counting the number
of used paper.
of used paper.
3 UI-related
Fixed the problem where the number of the full colour copies printed by other user is
miscounted on the “Display of User Counting” on the Web page.
miscounted on the “Display of User Counting” on the Web page.
4 UI-related
Provided a software SW for changing the font of characters displayed on the liquid-crystal-
display of MFP to bold letters.
display of MFP to bold letters.
Controller software SW (Sim55-3) SW No.: 22 Data: 7
0: Standard (Default)
1: Bold letter
5 UI-related
Fixed the problem with the half VGA model where the model does not allow a user to
input with a numeric keypad and a USB keyboard for Fax Direct Input at the point of
registering groups in the address registration.
input with a numeric keypad and a USB keyboard for Fax Direct Input at the point of
registering groups in the address registration.
6 UI-related
Fixed the problem where key operation may not be enabled by the actions of logging out
of the "Different User" and then moving back to the filing thumbnail screen while the
document filing thumbnail screen is displayed in the state that "Different User Login
Permission" is enabled in the User Authentication Setting in "Fixed User Mode."
of the "Different User" and then moving back to the filing thumbnail screen while the
document filing thumbnail screen is displayed in the state that "Different User Login
Permission" is enabled in the User Authentication Setting in "Fixed User Mode."
7 UI-related
Fixed the problem where the combination of the options of “without desk” and "with LCC"
may not enable the LCC Setting in the Default Paper Feed Tray.
may not enable the LCC Setting in the Default Paper Feed Tray.
8 Printer-related
Fixed the problem where patterns like lines or gratings may be printed on the image
attached to an Excel2000 file at the point of outputting the file.
attached to an Excel2000 file at the point of outputting the file.
9 Printer-related
Fixed the problem where a printing job in three colour mode is not counted as one of
colour jobs in the list of the number of used paper.
colour jobs in the list of the number of used paper.
10 Sim
related
Fixed the problem where it is not possible to switch to Sim mode for 5 minutes during
occurrence of troubles such as U2-00, U2-11, U2-12, U2-22, U2-23, U2-30, U2-50, U2-24,
U2-10, or U2-05 (E7-03) when the External Authentication (Sharp Accountant
Professional) is enabled.
occurrence of troubles such as U2-00, U2-11, U2-12, U2-22, U2-23, U2-30, U2-50, U2-24,
U2-10, or U2-05 (E7-03) when the External Authentication (Sharp Accountant
Professional) is enabled.
11 Sim
related
Fixed the problem where an error is generated by setting the System Settings and
simulating the colour calibration after a paper jam being cleared during a colour printing
job using SPF.
simulating the colour calibration after a paper jam being cleared during a colour printing
job using SPF.
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