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AR-M351U AR-M451U (serv.man17)
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Sharp AR-M351U / AR-M451U (serv.man17) Service Manual ▷ View online

AR-M351U/M451U, AR-M355U/M455U  SIMULATION  9 - 21
Operation/Procedure
The key operator code is displayed.
Operation/Procedure
The values of the finisher counter, the scanner (read), counter,
and the SPF related counters are displayed.
Operation/Procedure
The values of the paper feed related counters are displayed.
Operation/Procedure
The system configuration is displayed. (The model names of the
installed devices and options are displayed.)
(Model code list)
22-7
Purpose
Adjustment/Setup/Operation data output/Check 
(Display/Print)
Function
(Purpose)
Used to display the key operator code. (This 
simulation is used when the customer forgets the 
key operator code.)
Item
Data
User data
22-8
Purpose
Adjustment/Setup/Operation data output/Check 
(Display/Print)
Function
(Purpose)
Used to check the number of use of the finisher, 
the SPF, and the scan (reading) unit.
Section
Optical (Image scanning)
Finisher
Item
Counter
SPF
Document feed quantity
SCAN
Number of scans
STAPLER
Number of stapling
PUNCH
Number of punching
STAMP
Number of SPF finish stamps
22-9
Purpose
Adjustment/Setup/Operation data output/Check 
(Display/Print)
Function
(Purpose)
Used to check the number of use (print quantity) of 
each paper feed section.
Section
Paper feed, ADU
Item
Counter
TRAY1
Use quantity of tray 1 
TRAY2
Use quantity of tray 2 (Multi purpose tray)
TRAY3/LCC1
Use quantity of tray 3/LCC left tray 
(Common to Desk/LCC)
TRAY4/LCC2
Use quantity of tray 4/LCC right tray
BPT
Use quantity of manual feed tray
ADU
Use quantity of duplex paper feed
SIMULATION 22-7
KEY OPERATOR CODE DISPLAY.
CODE: *****
SIMULATION 22-8
ORG./STAPLE COUNTER DATA DISPLAY.
SPF: ********
SCAN: ********
STAPLER: ********      PUNCH: ********
STAMP: ********
SIMULATION 22-9
PAPER FEED COUNTER DATA DISPLAY.
TRAY1:     ********   TRAY2:     ********
TRAY3/LCC1:********   TRAY4/LCC2:********
BPT:       ********   ADU:       ********
22-10
Purpose
Adjustment/Setup/Operation data output/Check 
(Display/Print)
Function
(Purpose)
Used to check the system configuration (option, 
internal hardware).
Item
Specifications
Options
MACHINE
AR-311S, AR-351S/AR-M355U, 
AR-451S/AR-M455U, AR-311FP, 
AR-351FP/AR-M351U, AR-451FP/
AR-M451U, AR-311N,
AR-351N/M355N/M351N,
AR-451N/M455N/M451N
SPF
(Model code)
FINISHER
NONE/ (Model code)
MAIL BIN
NONE/ (Model code)
PUNCH
NONE/ (Model code)
DESK/LCC
NONE/ (Model code)
ADU
NONE/ (Model code)
SYSTEM MEMORY
Memory capacity (MB)
HDD
Hard disk capacity (MB)
ICU
Board type
NIC
NONE/ (Model code)
NSCN
NONE/ (Network scanner)
PS3
NONE/ (PS3 expansion kit)
FAX
NONE/ (Model code)
FAX MEMORY
FAX expansion memory capacity (MB)
HAND SET
NONE/ (Model code)
STAMP
Finisher stamp NONE/ (Model code)
PCU TYPE
PCU PWB type (JPN: Japan/
EX100: EX Japan 100V/
EX200: EX Japan 200V)
Item
Display
Content
MACHINE
AR-311S
31-sheet S model
AR-351S/
AR-M355U
35-sheet S/U model
AR-451S/
AR-M455U
45-sheet S/U model
AR-311FP
31-sheet FP model (Local printer 
standard provision model)
AR-351FP/
AR-M351U
35-sheet FP/U model (Local printer 
standard provision model)
AR-451FP/
AR-M451U
45-sheet FP/U model (Local printer 
standard provision model)
AR-311N
31-sheet N model
AR-351N/
M355N/
M351N
35-sheet N model
AR-451N/
M455N/
M451N
45-sheet N model
SPF
----
Document feed unit not installed
AR-EF4
Document feed unit (SPF) installed
AR-EF3
Duplex document feed unit (DSPF) 
installed
FINISHER
----
After-work unit not installed
AR-FN6
Built-in finisher installed
AR-FN7
Console finisher installed
MAIL BIN
----
Mail bin not installed
AR-MS1
Mail bin installed
AR-M351U/M451U, AR-M355U/M455U  SIMULATION  9 - 22
Operation/Procedure
The values of the FAX send counter and the FAX receive counter 
are displayed.
Operation/Procedure
The history of paper jam and misfeed is displayed.
The misfeed history is displayed sequentially from the latest one.
The max. 20 items are recorded. (The oldest one is sequentially
deleted.) This data can be used to identify the trouble position.
The latest 20 data of document jam history are displayed. (Refer
to the jam code below.)
(Jam cause code)
(10 lines, 80 digits = 800 characters)
Operation/Procedure
The rotating time and the print quantity of the process section
(OPC drum, DV unit (developer), toner motor (toner bottle)) are
displayed.
Punch unit
----
Punch unit not installed
AR-PN1A
Punch unit 2 holes
AR-PN1B
Punch unit 3 holes
AR-PN1C
Punch unit 4 holes
AR-PN1D
Punch unit 4 holes wide hole
ADU
----
Duplex module not installed
AR-DU3
Duplex module installed
AR-DU4
Duplex module + manual feed unit 
installed
DESK
----
Paper feed desk not installed
AR-MU2
Multi-purpose tray installed
AR-D27
Paper feed desk installed
AR-D28
Tandem desk installed
ICU
TYPE-U/S
For U/S model board
TYPE-U/FP
For U/FP model board
TYPE-N
For N model board
MEMORY
0MB
No expansion memory
***MB
Expansion memory ***MB
HD
0MB
Hard disk not installed
****MB
Hard disk installed (AR-HD3)
NIC
----
NIC not installed
AR-NC7J
NIC installed
PS3 
expansion kit
----
PS3 expansion kit not installed
AR-PK6
PS3 expansion kit installed
FAX
----
FAX expansion kit not installed
AR-FX12
FAX expansion kit installed
Network 
scanner
----
Network expansion kit not installed
AR-NS3
Network expansion kit installed
Expansion 
memory
----
Expansion memory for FAX not 
installed
AR-MM9
Expansion memory for FAX 8MB 
(AR-MM9) installed
Handset
----
handset not installed
AR-HN5
Handset installed
Finish stamp
----
Finish stamp unit not installed
AR-SU1
Finish stamp unit installed
22-11
Purpose
Adjustment/Setup/Operation data output/Check 
(Display/Print)
Function
(Purpose)
Used to check the use frequency (send/receive) of 
FAX. (Only when FAX is installed)
Section
FAX
Item
Data
FAX SEND
Number of FAX send 
FAX RECEIVE
Number of FAX receive
FAX OUTPUT
Number of FAX print
SEND IMAGES
Send quantity
SEND TIME
Send time
RECEIVE TIME
Receive time
Item
Display
Content
SIMULATION 22-10
SYSTEM INFORMATION.
MACHINE:*******
SPF:*******
FINISHER:*******   MAIL BIN:*******
    PUNCH:******
DESK/LCC:*******
 ADU:*******
SYSTEM MEMORY:**MB
          HDD:***MB
ICU:******
NIC:*******
NSCN:******
    PS3:******
FAX:*******
FAX MEMORY:**MB
HAND SET:*******
STAMP:*******
PCU TYPE:*******
22-12
Purpose
Adjustment/Setup/Operation data output/Check 
(Display/Print)
Function
(Purpose)
Used to check the SPF misfeed positions and the 
number of misfeed at each position. (When the 
number of misfeed is considerably great, it can be 
judged as necessary for repair.)
Section
DSPF
Item
Trouble
Code
Description
NO_JAM_CAUSE
No jam. Also used to cancel a jam.
SPPD_N
SPPD not-reached jam 
SPPD_S
SPPD remaining jam 
STD_N
STD not-reached jam 
STD_S
STD remaining jam
SPOD_N
SPOD not-reached jam
SPOD_S
SPOD remaining jam
SPSDSCN
Exposure start timer end
22-13
Purpose
Adjustment/Setup/Operation data output/Check 
(Display/Print)
Function
(Purpose)
Used to check the operating time of the process 
section (OPC drum, DV unit, toner bottle).
Item
Counter
DRUM
OPC drum
Count value (counts)
Rotating time (sec)
TONER
Toner motor
Count value (counts)
Rotating time (sec)
DEVE
DV unit
Count value (counts)
Rotating time (sec)
SIMULATION 22-11
FAX COUNTER DATA DISPLAY.
FAX SEND: ********   FAX RECEIVE : ********
FAX OUTPUT:********
SEND IMAGES: ********    SEND TIME: ********:**:**
RECEIVE TIME: ********:**:**
SIMULATION 22-12
SPF JAM HISTORY.
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
AR-M351U/M451U, AR-M355U/M455U  SIMULATION  9 - 23
Operation/Procedure
The values of the counters related to the scan mode and the inter-
net FAX mode are displayed.
Operation/Procedure
1) Select "1. PRINT START."
2) Press [START] key.
The trouble history of paper jam and misfeed is printed.
This data can be cleared by SIM 24-1.
Operation/Procedure
1) Select "2. PRINT PATTERN."
2) Press [START] key. 
3) Select "1" (Paper transport time data) with 10-key. 
4) Press [START] key. 
The list of the ON time of the sensors and the detectors of the
paper transport section is printed. When a paper jam or misfeed is
generated, the ON time of each sensor and detector is checked to
check if the operation of the sensor and the detector, paper feed,
and transport are normal or not.
22-19
Purpose
Adjustment/Setup/Operation data output/Check 
(Display/Print)
Function
(Purpose)
Used to check the values of the counters related 
to the scan mode and the internet FAX mode.
Section
Scanner
Item
Counter
NETWORK SCANNER 
ORIGINAL COUNTER
Document scan quantity (OC, SPF 
total quantity)
MAIL COUNTER
Number of times of mail send 
FTP COUNTER
Number of times of FTP send
INTERNET-FAX 
ORIGINAL COUNTER
Document scan quantity (OC, SPF, 
total quantity)
INTERNET-FAX SEND
Number of times of internet FAX 
send
INTERNET-FAX RECEIVE Number of times of internet FAX 
receive
INTERNET-FAX OUTPUT
Internet FAX print quantity
SCAN TO HDD
Scan to HDD record quantity
INTERNET-FAX SEND 
IMAGES
IFAX send quantity counter
MAIL SEND IMAGES
MAIL send quantity counter
FTP SEND IMAGES
FTP send quantity counter
23
23-2
Purpose
Adjustment/Setup/Operation data output/Check 
(Display/Print)
Function
(Purpose)
Used to check the trouble history of paper jam and 
misfeed. (If the number of misfeed and troubles is 
considerably great, it may be judged as necessary 
to repair.)
Item
Trouble
SIMULATION 22-13
PROCESS DATA DISPLAY.
DRUM: ********(counts)   **********(sec.)
TONER: ********(counts)  **********(sec.)
DEVE: *********(counts)  **********(sec.)
SIMULATION 22-19
NETWORK SCANNER AND INTERNET-FAX COUNTER DISPLAY.
 NETWORK SCANNER ORIGINAL COUNTER: ********* 
 MAIL COUNTER: ********
 FTP COUNTER: ********
 INTERNET-FAX ORIGINAL COUNTER: ********
 INTERNET-FAX SEND: ********
 INTERNET-FAX RECEIVE: ********
 INTERNET-FAX OUTPUT: ********
 SCAN TO HDD : ********
 INTERNET-FAX SEND IMAGES: ********
 MAIL SEND IMAGES: ********
 FTP SEND IMAGES: ********
Press [START] key.
Press [CUSTOM SETTINGS] key or 
[START] key.
23-80
Purpose
Operation test/Check
Function
(Purpose)
Used to check the operations of the sensors and 
detectors in the paper feed and transport section.
Section
Paper feed, paper transport
Item
Operation
0
TRAY SELECT AUTO 
ONLY
Auto only (No selection allowed)
1
PRINT START
Print execution
Print of the set data is executed.
2
PRINT PATTERN
Print pattern
1. Paper transport time data
1
SIMULATION 23-2
JAM/TROUBLE DATA PRINT MODE
SELECT SETTING,
AND
PRESS START.
0. TRAY SELECT 
AUTO ONLY
1. PRINT START
SIMULATION 23-2
0
JAM/TROUBLE DATA PRINT MODE.. EXECUTING....
0. TRAY SELECT :
1
1
SIMULATION 23-80
DATA PRINT MODE. SELECT SETTING, AND PRESS START.
0. TRAY SELECT  :AUTO ONLY
1. PRINT START
2. PRINT PATTERN:
1
1
SIMULATION 23-80
0
SIMULATION 23-80
DATA PRINT MODE. EXECUTING....
0. TRAY SELECT  :
1
Select 1 and 
press [START] key.
Press [CUSTOM SETTING] key 
or [START] key. 
Press [CUSTOM SETTING] key 
or [START] key.
Select 2 and press [START] key. 
DATA PRINT MODE.
INPUT VALUE, AND PRESS START.
(PRINT PATTERN)
INPUT 1.
AR-M351U/M451U, AR-M355U/M455U  SIMULATION  9 - 24
Operation/Procedure
1) Select the counter to be cleared with 10-key. 
2) Press [START] key. 
The confirmation to clear is opened. 
3) Select Yes/NO of counter clear with 10-key. 
YES: Clear
NO: Not clear
4) Press [START] key.
* = PAPER JAM, SPF JAM, TROUBLE
Operation/Procedure
1) Select the counter to be cleared with 10-key.
2) Press [START] key. 
The confirmation to clear is opened. 
3) Select Yes/NO of counter clear with 10-key. 
YES: Clear
NO: Not clear
4) Press [START] key.
* = TRAY1,  TRAY2, TRAY3/LCC1, TRAY4/LCC2, BPT,
ADU
Operation/Procedure
1) Select the counter to be cleared with 10-key. 
2) Press [START] key. 
The confirmation to clear is opened. 
3) Select Yes/NO of counter clear with 10-key. 
YES: Clear
NO: Not clear
4) Press [START] key.
* = SPF, SCAN, STAPLER, PUNCH, STAMP
24
24-1
Purpose
Data clear
Function
(Purpose)
Used to clear the misfeed counter, the misfeed 
history, the trouble counter, and the trouble 
history. (The counters are cleared after completion 
of maintenance.)
Item
Counter
1
PAPER JAM
Number of paper jams
2
SPF JAM
Number of SPF jams
3
TROUBLE
Number of troubles
Press [START] key.
Press [CUSTOM SETTINGS] key or [START] key.
24-2
Purpose
Data clear
Function
(Purpose)
Used to clear the number of use (the number of 
prints) of each paper feed section.
Section
Paper feed
Item
Counter
1
TRAY1
Tray 1 use quantity
2
TRAY2
Tray 2 use quantity
3
TRAY3/LCC1
Tray 3/LCC left tray use quantity
4
TRAY4/LCC2
Tray 4/LCC right tray use quantity
5
BPT
Manual feed tray use quantity
6
ADU
Duplex feed quantity
SIMULATION 24-1
JAM/ TROUBLE COUNTER DATA CLEAR. SELECT1-3, AND
PRESS START.
1. PAPER JAM
2. SPF JAM
3. TROUBLE
1
SIMULATION 24-1
* COUNTER DATA CLEAR.
ARE YOU SURE?
1. YES
2. NO
1
Press [START] key.
Press [CUSTOM SETTINGS] key or [START] key. 
24-3
Purpose
Data clear
Function
(Purpose)
Used to clear the number of use of the finisher, 
SPF, and the scan (reading) unit.
Section
Item
Counter
1
SPF
SPF paper pass quantity
2
SCAN
Number of times of document scan 
3
STAPLER
Number of times of stapling
4
PUNCH
Number of times of punching
5
STAMP
Number of times of SPF finish stamp
Press [START] key.
Press [CUSTOM SETTINGS] key or 
[START] key. 
1
SIMULATION 24-2
PAPER FEED COUNTER DATA CLEAR. SELECT1-6, AND PRESS
START.
1. TRAY1         2. TRAY2
3. TRAY3/LCC1    4. TRAY4/LCC2
5. BPT           6. ADU
SIMULATION 24-2
* COUNTER DATA CLEAR.
ARE YOU SURE?
1. YES
2. NO
1
SIMULATION 24-3
ORG./STAPLE COUNTER DATA CLEAR. SELECT 1-5, AND PRESS
START.
1. SPF
2. SCAN
3. STAPLER
4. PUNCH
5. STAMP
1
SIMULATION 24-3
* COUNTER DATA CLEAR.
ARE YOU SURE?
1. YES
2. NO
1
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