DOWNLOAD Sharp AR-M35 / AR-M450 (serv.man38) Service Manual ↓ Size: 226.72 KB | Pages: 6 in PDF or view online for FREE

Model
AR-M35 AR-M450 (serv.man38)
Pages
6
Size
226.72 KB
Type
PDF
Document
FAQ
Brand
Device
Copying Equipment / Web Page Error code information. If you receive an error code whilst updating through the web page, this document should help explain what it means.
File
ar-m35-ar-m450-sm38.pdf
Date

Sharp AR-M35 / AR-M450 (serv.man38) FAQ ▷ View online

ERROR[956]:  Fax feature is not enabled.
-  When Fax board is not installed, if the page related Fax is accessed.
ERROR[957]:  Incorrect format for Fax No.
 at the submission on "Fax Destination Control" page
-  When "Slash" is entered at the first of Fax No.
-  When over two "Slash" is entered.
-  When nothing is entered between two "Slash" (for SubAddress)
-  When any character except "0-9" and "hyphen" is entered for Fax number.
-  - When any character except "0-9", "*", "#", " "(space) and "/" are entered for Sub Address and
Pass Code.
ERROR[958]:  Sub Address must be 
20 bytes or less
.
-  When Sub Address is over 20 bytes at the submission of "Fax Destination Control", "Fax Polled
Memory Box Control", "Fax Confidential Memory Box Control" or "Fax Memory Box Relay
Broadcast Control".
ERROR[959]:  Pass Code must be 
20 bytes or less
.
-  When Pass Code is over 20 bytes at the submission of "Fax Destination Control", "Fax Polled
Memory Box Control", "Fax Confidential Memory Box Control" or "Fax Memory Box Relay
Broadcast Control".
ERROR[960]:  Sub Address has been used. Please enter different Sub Address
and Re-submit.
-  When the specified Sub Address is same as the stored Sub Address of another Memory box.
("Fax Polled Memory Box Control", "Fax Confidential Memory Box Control" or "Fax Memory
Box Relay Broadcast Control")
ERROR[961]:  Incorrect format for Sub Address.
At the submission on "Fax Polled Memory Box Control", "Fax Confidential Memory Box Control"
and "Fax Memory Box Relay Broadcast Control".
-  When "Slash" is entered at the first of Sub Address.
-  When two or more "Slash" are entered
-  When any character except "0-9", "*", "#" and "/" are entered.
ERROR[962]:  Maximum entries for memory boxes is 100. Delete old or unused
entries.
-  When 100 Memory Boxes have been registered, if new Memory Box is submitted
ERROR[963]:  Print Pass Code contains non-numeric characters.
-  When non-numeric characters are input for "Print Pass Code" at submission of "Confidential
Memory Box Control".
ERROR[964]:  Maximum entries for senders is 20. Delete old or unused entries.
-  When 20 senders have been registered, if new sender is submitted.
ERROR[965]:  Front Panel or another Web Page is operated now. Cannot service
request. Please try later.
-  When the web page is opened or submitted for Add/Edit/Delete Destination, if the related
screen of the front panel is operated. (Please refer to 4.7)
-  When the web page is opened or submitted for Fax Memory Box Control, if the related screen
of the front panel is operated. (Please refer to 4.7)
-  When the web page is opened or submitted for Sender Setup, if the related screen of the front
panel is operated. (Please refer to 4.7)
-  When the web page is opened or submitted for Custom Directory Setup, if the related screen of
the front panel is operated. (Please refer to 4.7)
-  When the web page is submitted for each setting, if another web page is set at the same time.
ERROR[966]:  Could not find Fax Memory Box.
-  When a Fax Memory Box is selected and "Delete" button is clicked at "Fax Memory Box
Management", If destination to delete has been already deleted in SRAM.
-  When "Yes" button is clicked at "Delete Fax Memory Box", if Fax Memory Box to delete has
been already deleted in SRAM.
-  When a Fax Memory Box is selected and "Edit" button is clicked at " Fax Memory Box
Management", If Fax Memory Box to edit has been already deleted in SRAM.
-  - When "Submit" button is clicked at each " Fax Memory Control", if Fax Memory Box to edit
has been already deleted in SRAM.
ERROR[967]:  Could not find Sender.
-  When a sender is selected and "Delete" button is clicked at "Sender E-mail Setup", If the
sender to delete has been already deleted in SRAM.
-  When the specified Sender to delete is not found in SRAM at submission of "Delete Sender".
-  When a sender is selected and "Edit" button is clicked at "Sender E-mail Setup", If the sender
to edit has been already deleted in SRAM.
-  - When the specified Sender to edit is not found in SRAM at submission of "Set Sender".
ERROR[968]:  Incorrect format for Trap Target IP Address A
-  When "Primary IP Address" is input with incorrect format at submission of on "SNMP Setup".
   * refer to below Note1
ERROR[969]:  Incorrect format for Trap Target IP Address B
-  When "Secondary IP Address" is input with incorrect format at submission of on "SNMP
Setup".
   * refer to below Note1
ERROR[970]:  Can not delete or edit destination, because it is registered for Fax
Reservation, E-mail Destination of FTP hyperlink, Group Destination, Fax Memory
Box Relay Broadcast or Program.
-  When Destination is required to delete or edit on "Delete Destination",
    * Destination (Fax) is registered as Fax Reservation.
    * Destination (E-mail) is registered as E-mail Destination of FTP hyperlink.
    * Destination (E-mail, Fax, I-Fax) is registered as Group Destination.
    * Destination (E-mail, Fax, I-Fax, Group) is registered as Fax Memory Box Relay Broadcast.
    * Destination (E-mail, Fax, I-Fax) is registered as Program.
ERROR[971]:  Please select Custom Directory.
-  When NULL is selected for " Custom Directory " at submission of "Desktop Destination
Control".
ERROR[972]:  Incorrect format for IP Address.
-  When IP address is input with incorrect format at submission of "FTP Destination Control" and
"Desktop Destination Control".
  * refer to below Note 1
ERROR[973]:  Incorrect format for Primary E-mail Server.
-  When IP address is input with incorrect format for Primary E-mail Server at submission of "E-
mail and DNS Setup".
   * refer to below Note 1
ERROR[974]:  Incorrect format for Secondary E-mail Server.
-  When IP address is input with incorrect format for Secondary E-mail Server at submission of
"E-mail and DNS Setup".
  * refer to below Note1
ERROR[975]:  Please select Address.
-  When any addressed is not selected for "Address" at the submission of "Group Destination
Control", "Memory Box Relay Broadcast Control".
-  When check box is checked for "Enable Hyperlink to FTP server to be e-mailed" on "FTP
Destination Control", if "E-mail Address" is not selected.
ERROR[976]: Over 300 E-mail Destinations can not be set for hyperlink of FTP.
-  - When over 300 destinations are selected at the submission of "FTP Destination Control"
ERROR[977]: Over 300 Addresses can not be set for Group destination.
-  When over 300 addresses are selected at the submission of "Group Destination Control"
ERROR[978]: Over 30 Recipients can not be set for Memory Box Relay Broadcast.
-  When over 30 recipients are selected at the submission of "Memory Box Relay Broadcast
Control"
ERROR[979]: Communications error with Fax controller, setting not active.
-  When the setting is set to SRAM of Fax controller, if communications error occurs with Fax
controller.
ERROR[980]: Status & Alert E-mail is not enabled. 
-  When "Send Now" button is clicked on Status Message Parameters Setup, if E-mail Status
feature of controlled has an error..
ERROR[981]:  Invalid character(<,>,&,",#) is included.
-  When “Send Now” button is clicked on “Status Message Parameters Setup”, if invalid
character(<, >, &, “, #) is input in E-mail Address.
  * Because it can not be checked by Javascript for “Send Now” button.
Note1) 
If the IP address does not match the following conditions, an error is returned.
 1.  It consists of "0-9" and "."(period)  Æ IP address
    (For the following items, first, check whether "Hostname" or "IP address" is used).
- "Hostname or IP address" in "FTP Destination Control"
- "Hostname or IP address" in "Desktop Destination Control"
- "Primary E-mail Server" in "E-mail and DNS Setup"
- "Secondary E-mail Server" in "E-mail and DNS Setup"
2.  When it is judged "IP address" in above 1, check if it is valid with the following condition.
   1) There are three "."(period). 
   2) limitation of Input numeral
aaa.bbb.ccc.ddd
aaa (before the first period): 1-254
bbb (between the first period and the second period) : 0-255
ccc(between the second period and the third period) : 0-255
ddd(after the third period): 0-254
3. When it is judged "Hostname" in above 1, check if it is valid with the following condition.
  1)   If DNS server entry on "E-mail & DNS Setup"
  2)   If Hostname entered exists in DNS server
ERROR[975]:  Please select Address.
-  When any addressed is not selected for "Address" at the submission of "Group Destination
Control", "Memory Box Relay Broadcast Control".
-  When check box is checked for "Enable Hyperlink to FTP server to be e-mailed" on "FTP
Destination Control", if "E-mail Address" is not selected.
ERROR[976]: Over 300 E-mail Destinations can not be set for hyperlink of FTP.
-  - When over 300 destinations are selected at the submission of "FTP Destination Control"
ERROR[977]: Over 300 Addresses can not be set for Group destination.
-  When over 300 addresses are selected at the submission of "Group Destination Control"
ERROR[978]: Over 30 Recipients can not be set for Memory Box Relay Broadcast.
-  When over 30 recipients are selected at the submission of "Memory Box Relay Broadcast
Control"
ERROR[979]: Communications error with Fax controller, setting not active.
-  When the setting is set to SRAM of Fax controller, if communications error occurs with Fax
controller.
ERROR[980]: Status & Alert E-mail is not enabled. 
-  When "Send Now" button is clicked on Status Message Parameters Setup, if E-mail Status
feature of controlled has an error..
ERROR[981]:  Invalid character(<,>,&,",#) is included.
-  When “Send Now” button is clicked on “Status Message Parameters Setup”, if invalid
character(<, >, &, “, #) is input in E-mail Address.
  * Because it can not be checked by Javascript for “Send Now” button.
Note1) 
If the IP address does not match the following conditions, an error is returned.
 1.  It consists of "0-9" and "."(period)  Æ IP address
    (For the following items, first, check whether "Hostname" or "IP address" is used).
- "Hostname or IP address" in "FTP Destination Control"
- "Hostname or IP address" in "Desktop Destination Control"
- "Primary E-mail Server" in "E-mail and DNS Setup"
- "Secondary E-mail Server" in "E-mail and DNS Setup"
2.  When it is judged "IP address" in above 1, check if it is valid with the following condition.
   1) There are three "."(period). 
   2) limitation of Input numeral
aaa.bbb.ccc.ddd
aaa (before the first period): 1-254
bbb (between the first period and the second period) : 0-255
ccc(between the second period and the third period) : 0-255
ddd(after the third period): 0-254
3. When it is judged "Hostname" in above 1, check if it is valid with the following condition.
  1)   If DNS server entry on "E-mail & DNS Setup"
  2)   If Hostname entered exists in DNS server
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Sharp AR-M35 / AR-M450 (serv.man38) FAQ ▷ Download