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ALL RESET

RSET

W

0-1

0: ALL RESET 1, 1: ALL RESET 2

ADJUSTMENT LOCK

ALCK

WR

0-2

0-2 0: OFF, 1:ON1, 2:ON2

When STANDBY MODE is set to LOW POWER, ON2 cannot be selected (ERR).

ADJUSTMENT LOCK TARGET

ALTG

WR

0-2

0-2 0: REMOTE CONTROL, 1: MONITOR BUTTONS, 2: BOTH

“ERR” when OFF is selected for ADJUSTMENT LOCK.

OSD DISPLAY

LOSD

WR

0-2

0-2 0: ON1, 1: OFF, 2: ON2

LED

OFLD

WR

0-1

0-1 0: ON, 1: OFF

TEMPERATURE ALERT

TALT

WR

0-2

0-2 0: OFF, 1: OSD & LED, 2: LED

STATUS ALERT

SALT

WR

0-2

0-2 0: OFF, 1: OSD & LED, 2: LED

WHITEBOARD

WBEN

WR

0-1

0-1 0: OFF, 1: ON

POWER BUTTON

PBTN

WR

0-1

0-1 0: MONITOR, 1: EXT. CONTROLLER

“ERR” when ON is selected for WHITEBOARD.

EXTERNAL CONTROLLER INPUT

PCIP

WR

0-5

0-5 0: D-SUB1, 1: D-SUB2, 2: DisplayPort, 3: HDMI1, 4: HDMI2, 5: HDMI3 

“ERR” when ON is selected for WHITEBOARD.
“ERR” when MONITOR is selected for POWER BUTTON.

SCREEN SIZE (PC)

WIDE

WR

0-5

0-5 0: Toggle to change size, 1: WIDE, 2: NORMAL, 3: Dot by Dot, 4: ZOOM1, 5: ZOOM2

SCREEN SIZE (AV)

WIDE

WR

0-5

0-5 0: Toggle to change size, 1: WIDE, 2: ZOOM1, 3: ZOOM2, 4: NORMAL, 5: Dot by Dot

VOLUME

VOLM

WR

0-31

0-31

MUTE

MUTE

WR

0-1

0-1 0: OFF, 1: ON

INFORMATION

MODEL

INF1

R

Value

SERIAL NO

SRNO

R

Value

TEMPERATURE SENSOR

DSTA

R

0 Internal temperature normal
1 Internal temperature abnormal has occurred and the monitor is in standby mode
2 Internal temperature abnormal occurred (To delete the information of temperature 

abnormal, turn off the main power.)

3 Internal temperature abnormal has occurred and backlight brightness is dimmed
4 Temperature sensor abnormal

TEMPERATURE ACQUISITION

ERRT

R

Value Returns the temperature at the temperature sensors.

Indicates a temperature sensor abnormality when “126” is returned.

CAUSE OF LAST STANDBY MODE

STCA

W

0

Initialization

R

0 No detectable error has occurred
1 Standby mode by POWER button
2 Main power off by the main power switch
3 Standby mode by LAN
4 Input signal waiting mode by No Signal
6 Standby mode by abnormal temperature
8 Standby mode by SCHEDULE setting

20 Standby mode by OFF IF NO OPERATION setting

Touch operation valid/invalid

TPEN

WR

0-1

0-1 0: Invalid, 1: Valid

“ERR” when TOUCH INPUT SELECT is set to INVALID or the touch panel is not 
connected.

Check for unsaved data on the 
WHITEBOARD

WBDT

R

0-1 0: No unsaved data, 1: Unsaved data exists

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RED GAMMA DATA TRANSFER

UGRW

W

aaxxxx ··· xxxxcc

(xxxx: 32 pieces)
aa: 01-16
xxxx: 0000-1023
cc: 00-FF

aa: Block number
xxxx: 32 pieces of user data
cc: Checksum (ASCII data) of the block number and user data

GREEN GAMMA DATA TRANSFER

UGGW

W

BLUE GAMMA DATA TRANSFER

UGBW

W

RED GAMMA DATA READ

UGRR

W

1-16 xxxx ··· xxxx

(xxxx: 32 pieces)
xxxx: 0000-1023

xxxx: User data of 32 pieces

GREEN GAMMA DATA READ

UGGR

W

1-16

BLUE GAMMA DATA READ

UGBR

W

1-16

USER DATA INITIALIZE

UGRS

W

0

Initialize the user data.

USER DATA SAVE

UGSV

W

0

Save the user data in the monitor.

Use the user data transfer commands (UGRW, UGGW and UGBW). For each of the R, G and B colors, divide the total 512 

pieces of user data into 16 blocks, and transfer 32 pieces of data with each command.

C1 C2 C3 C4 P1 P2 P3 P4

… S1 S2

  Example: To transfer the data of block 1 (0 to 31 levels) 

of red (R) data

UGRW01000000010002 … 0031C0

Command Block number 32 pieces of data

Checksum

One piece of data consists

of 4 digits.

*  If data is less than 4 digits, add a “0” (zero) to make it 4 digits.

*  The checksum field is the character string (ASCII) data of lower-order one byte which indicates the sum of the block number 

and 32 pieces of data in hexadecimal (0 to F).

Use the user data save command (UGSV) to save the transferred user data in the monitor.

If the data is not saved, it will be cleared when:

•  The main power switch is off

•  STANDBY MODE is LOW POWER and the monitor enters standby mode

To activate the transferred user data, select USER for GAMMA in the PICTURE menu, or send the corresponding control 

command.

Use the user data read commands (UGRR, UGGR and UGBR) to return 512 pieces of user data for each of the R, G and B 

colors. Divide the data into 16 blocks and return 32 pieces of data with each command. The value to be returned is not the value 

stored in the monitor, but the value in the temporary memory for display. (These values are the same when the user data save 

command (UGSV) above has been sent.)

TIPS

•  The user data is not initialized by RESET of the PICTURE menu. To initialize the user data, use ALL RESET of the 

FUNCTION menu. 

The GAMMA user data initialize command (UGRS) allows the initialization of the user data only.

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If you are experiencing any problem with your display, before 

calling for service, please review the following troubleshooting 

tips.
There is no picture or sound.

•  Is the power cord disconnected? (See page 14.)

•   Is the main power switch off? (See page 17.)

•   Is the monitor in standby mode (the power LED illuminating 

in orange)? (See page 17.)

•   Make sure correct input mode is selected. (See pages 24 

to 25.)

•   If any external equipment is connected, make sure the 

equipment is operating (playing back).

•  Are the batteries inserted with polarity (+,-) aligned? (See 

page 15.)

•   Are the batteries exhausted?

•   Point the remote control unit toward the monitor’s remote 

control sensor. (See page 15.)

•   Is the menu display hidden or is operation disabled? (See 

page 44.)

•  Are audio cables connected properly? (See page 13.)

•  Make sure audio cables for external speakers are 

connected properly: left and right cables may be reversed 

or one of the two cables may not be connected. (See page 

13.)

•  Check the setting of BALANCE for AUDIO menu. (See 

page 36.)

•  Is the sound muted?

•  Make sure the volume is not set to minimum.

•  Are audio cables connected properly?

•  Is the setting of AUDIO SELECT on the SETUP menu 

correct? (See page 36.)

•  Is the setting for SPEAKER SELECT of AUDIO OPTION on 

the SETUP menu correct? (See page 36.)

•  The signal may be incompatible.

•  Try the automatic screen adjustment when D-SUB1[RGB] 

or D-SUB2 are used.

•  If the top and bottom of the image are not horizontally 

aligned, set TOUCH PANEL MODE on the MONITOR 

menu to OFF.

•  Is the setting for HDMI1/HDMI2/HDMI3 of INPUT SELECT 

on the SETUP menu correct? (See page 36.)

•  Is the HDMI cable HDMI standard compliant? The monitor 

will not work with cables that are not standard compliant.

•  Is the input signal compatible with this monitor? (See pages 

67 to 68.)

•  Is the setting for D-SUB1 of INPUT SELECT on the SETUP 

menu correct? (See page 36.)

•  Is the input signal compatible with this monitor? (See page 

67.)

•  Is the input signal compatible with this monitor? (See page 

67.)

•  Is the input signal compatible with this monitor? (See page 

67.)

•  Is the DisplayPort cable DisplayPort standard compliant? 

The monitor will not work with cables that are not standard 

compliant.

•  Load noises from outside may be interfering with normal 

operation. Turn off the power and turn it on after waiting at 

least 5 seconds, and then check the operation.

•  When CONNECT AUTO INPUT SELECT is ON, the input 

mode automatically changes to that terminal when a video 

signal is input into the input terminal. 

For this reason, the input mode may change when the 

computer wakes up from system standby.

•  When the NO SIGNAL AUTO INPUT SEL. is ON and no 

signal is present in a selected input mode, the monitor 

automatically changes the selected mode to a mode where 

a video signal is present.

  The input mode may change in the following cases:

- When a computer is in standby mode.

- When video play is stopped with a playback device.

•   Is the USB cable connected properly? (Touch Panel 

Settings Tool Operation Manual)

•   Have Touch Panel Settings Tool and Touch Pen Utility been 

installed? (Touch Panel Settings Tool Operation Manual, 

Touch Pen Utility Operation Manual)

•   Has the pen tip of the touch pen become worn? Replace 

the pen tip. (See page 20.)

•   Is the battery inserted in the wrong orientation (+, -) in the 

touch pen? (See page 19.)

•   Is the touch pen battery exhausted?

•   Is the screen exposed to direct sunlight or other strong 

light? The touch panel uses infrared rays and thus may not 

operate correctly.

•  Is there an obstacle between the infrared transmitter/

receiver and the touch pen or your finger? An obstacle will 

prevent correct operation. If your fingers or a sleeve are too 

close to the screen, correct operation will not be possible.

•  Is the infrared transmitter/receiver dirty? Gently wipe off 

any dirt with a soft cloth.

•   If the touch panel is touched with a small tip less than about 

3/16 inch (5.5 mm) x 3/16 inch (5.5 mm), the touch may not 

be detected by infrared and correct operation will not take 

place.

•   When starting your computer or connecting the USB cable, 

do not touch the touch panel. If you touch the touch panel, 

this may be detected as an element failure in the infrared 

transmitter/receiver and incorrect operation will result.

•   Hardware has a problem. Turn off the monitor and request 

repair from your SHARP dealer. 

(When STATUS ALERT is set to OSD & LED. This varies 

depending on the setting.)

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•   When the internal temperature of the monitor rises 

excessively, the brightness of the backlight automatically 

decreases in order to prevent a further temperature rise. If 
you attempt to use 

 

 to adjust the brightness while 

the monitor is in this state, “AUTO DIMMING” is displayed 

and you cannot change the brightness.

•   Remove the cause of the excessive temperature rise.

•   You may occasionally hear a cracking sound from the 

monitor. This happens when the cabinet slightly expands 

and contracts according to change in temperature. This 

does not affect the monitor’s performance.

•   When the internal temperature of the monitor rises 

excessively, the brightness of the backlight decreases 

automatically in order to prevent high-temperature-

related problems. When this occurs, “TEMPERATURE” is 

displayed on the screen and the Power LED flashes red 

and green alternately. (When TEMPERATURE ALERT is 

set to OSD & LED. This varies depending on the setting.)

•   If the internal temperature rises further, the monitor 

automatically enters standby mode. (The Power LED 

continues flashing red and green alternately.) 

•   Remove the cause of the excessive temperature rise.

-  If the monitor enters standby mode due to a rise in 

temperature, to return to normal display, turn the power 

switch off and then back on again. The monitor, however, 

will enter standby mode again if the cause of the 

temperature rise is not eliminated. (See page 7.)

-  Check whether the monitor is placed at a location where 

a quick rise in temperature is likely. Internal temperature 

rises quickly if the vents on the monitor are blocked.

-  Internal temperature rises quickly if dust accumulates 

inside the monitor or around the vents. Remove dust if 

possible. Ask SHARP dealer about removing internal dust.

•   Try the automatic screen adjustment.

  (1)  Switch the input to WHITEBOARD.

  (2)  Touch the launch button. 

The launcher appears.

  (3)  Touch [Setting]. 

You will be prompted to enter a password.

  (4)  Enter the password and touch [OK]. 

Enter the password set in the Admin Password setting. 

If a password is not set, enter “00000”.

  (5)  Touch [Admin Settings] and [Start Screen Adjust Tool].

  (6)  Press 

MENU

 and use 

 or 

 to display the SCREEN 

menu.

  (7)  Press 

ENTER

 and select “AUTO”.

  (8)  Press 

ENTER

. 

The automatic adjustment is complete in several 

seconds.

  (9)  Press 

MENU

 to close the menu screen.

  (10)  Touch the screen to close the adjustment pattern.

  (11)  Touch [Cancel]. 

You will return to the whiteboard screen.