Sharp UP-X300 (serv.man123) Brochure ▷ View online
THE EPoS SOLUTION THAT ENHANCES
THE CUSTOMER EXPERIENCE
EPoS Touch Screen Terminal
U P - X 3 0 0
SHARP EPoS SOLUTIONS
CONFIGURATION
Specification & Configurations
SPECIFICATION
Operator Display
12.1-inch TFT colour LCD (XGA) with backlight
Customer Display (option)
Internal type and pole type 2 lines x 20 characters
Keyboard
Analogue touch screen
Resolution
1,024 x 768 dots
Drawer Ports
2 ports
CompactFlash Memory
128MB
Main Memory
128MB standard, 512MB max.
Ethernet LAN
TCP/IP 10Base-T/100Base-TX
I/O Port/
RS-232 x 3
External Bus
USB 2.0 x 2
Departments
Max. 99
PLUs
Max. 5000
Employee Control
Yes
Power Source Power
43 W (operating)
Consumption
Official (normal) voltage and frequency
Dimensions (W x D x H)
307 x 311 x 284 mm
Weight
5.5 kg
OPTIONS
ER-01PU/ER-01PUG
Receipt/journal thermal printer
UP-I20DP
Integrated rear customer display
UP-P20DP/UP-P20DPB
Remote customer pole display
UP-E13MR2ER-03DW/04DW/05DW
Magnetic card reader Remote drawer
ER-48CC3
Coin case for ER-03DW
ER-48CC2
Coin case for ER-04DW
ER-58CC
Coin case for ER-05DWOPTIONS
The Sharp UP-X300 is designed with scalability firmly in mind. Each console can operate as a stand alone unit or be
configured as part of a chain of consoles. Full resilience means that if one link in the chain should break, all other units
continue to function as normal
configured as part of a chain of consoles. Full resilience means that if one link in the chain should break, all other units
continue to function as normal
.
For further details about additional options not listed above, contact your Sharp dealer.
Dimensions and weight are approximate.
Design and specifications are subject to change without prior notice.
Screen Displays shown in this datasheet are photographic demonstration images only.
Windows and Windows NT are registered trademarks of Microsoft Corporation. All other company
names, product names and logotypes are trademarks or registered trademarks of their respective owners.
All trademarks acknowledged E&OE.
names, product names and logotypes are trademarks or registered trademarks of their respective owners.
All trademarks acknowledged E&OE.
UP-X300
LAN Communication
USB
Internal Options
RS-232 Communication
Client
Account Balance
Interface/
PMS Interface
Mouse
USB Memory
Memory Board
MCR
UP-E13MR2
Integrated rear
customer display
UP-I20DP
Contactless Clerk Key
UP-R10CL
PS2 or USB Keyboard
Remote Drawer
ER-03DW /04DW/
05DW
Remote customer
pole display
UP-P20DP/UP-P20DPB
Max.3
Hub
Scanner
Credit Card /EFT
Remote Printer
Scale
Local Printer
ER-01PU/01PUG
Kitchen Video
Monitor
Sharp Electronics (UK) Limited,
Sherbourne House, Croxley Business Park,
Watford, Hertfordshire WD18 8WT
Telephone: 0800 915 6644
Website: www.sharpinbusiness.co.uk
Enabling great customer service
From instantly locating a table reservation to ensuring that the
bill is split the way the customer wants, it’s the little things that
add up to a great experience for your customers. That’s
why Sharp has consulted with people across the UK
hospitality industry to create an Electronic Point of Sale (EPoS)
terminal that’s tailored to the way a UK operation needs to
serve its customers.
bill is split the way the customer wants, it’s the little things that
add up to a great experience for your customers. That’s
why Sharp has consulted with people across the UK
hospitality industry to create an Electronic Point of Sale (EPoS)
terminal that’s tailored to the way a UK operation needs to
serve its customers.
From its high-visibility screen to its customisable interface,
Sharp’s UP-X300 is easy to use by design. And its powerful
capability covers every aspect of your operation – from Front
End to Back Office.
Sharp’s UP-X300 is easy to use by design. And its powerful
capability covers every aspect of your operation – from Front
End to Back Office.
Helping staff do their jobs –
with flexible technology
with flexible technology
In the hospitality world, it’s a fact of life that new staff have to
be brought up to speed quickly. At the same time, even fully
trained staff can’t afford delay when processing customer
requests.
be brought up to speed quickly. At the same time, even fully
trained staff can’t afford delay when processing customer
requests.
As a result, it’s important that the technology they have to
deal with in their working lives is intuitive, empowering them
to deal with customer requests simply, swiftly and effectively.
deal with in their working lives is intuitive, empowering them
to deal with customer requests simply, swiftly and effectively.
So, Sharp’s UP-X300 can be customised by staff from the
Front End as well as the Back Office. With one less thing to
worry about, personnel can concentrate on delivering as
good a service as possible – improving job satisfaction and
staff retention.
Front End as well as the Back Office. With one less thing to
worry about, personnel can concentrate on delivering as
good a service as possible – improving job satisfaction and
staff retention.
●
Visual table layout
For easy table management, this function allows your
restaurant layout to be displayed on your screen. It also
shows the number of seats at each table, the table’s
availability and whether it is smoking or non-smoking.
restaurant layout to be displayed on your screen. It also
shows the number of seats at each table, the table’s
availability and whether it is smoking or non-smoking.
●
Downloadable bitmaps
To reduce human error, the UP-X300 allows buttons to
be turned into images for instant recognition of dishes
and products.
be turned into images for instant recognition of dishes
and products.
●
Uploadable promotions
New offers can be rapidly uploaded to the UP-X300.
Promotions can also be time-zoned, enabling the
automatic generation of price changes, eg. for happy
hours etc.
Promotions can also be time-zoned, enabling the
automatic generation of price changes, eg. for happy
hours etc.
●
Table status at a glance
Staff and managers can view service stages at a glance,
with each stage displayed in different colours. In addition,
there’s a table alert function to display when customers
have not been served within a set time period.
with each stage displayed in different colours. In addition,
there’s a table alert function to display when customers
have not been served within a set time period.
●
Automatic table search function
Designed to minimise guest waiting times, this function
enables the easy location of free tables or puts them on a
waiting list until a table is free.
enables the easy location of free tables or puts them on a
waiting list until a table is free.
Improving process efficiency –
with time-saving functionality
with time-saving functionality
Rapid communication between the different operations in
your business is vital. So Sharp has devised the UP-X300 to
help the whole team pass on information more effectively.
your business is vital. So Sharp has devised the UP-X300 to
help the whole team pass on information more effectively.
●
Overlapped clerk function
●
Free text entry field
●
Mail function
Critical communications can be sent between staff
working on different areas of the business, ensuring your
organisation can rapidly respond to emerging needs.
working on different areas of the business, ensuring your
organisation can rapidly respond to emerging needs.
●
Real time portion usage
This “86 Item Function” enables not only the tracking of
low stock but also an accurate and timely presentation of
options available to your customers.
low stock but also an accurate and timely presentation of
options available to your customers.
●
Print options
Enhancing the customer experience –
with powerful value-add
with powerful value-add
The key to the success of any business is making the
customer happy. And in the hospitality sector, that means
ensuring that every part of a customer’s visit to your premises
is memorable for the right reasons.
customer happy. And in the hospitality sector, that means
ensuring that every part of a customer’s visit to your premises
is memorable for the right reasons.
The UP-X300 allows you to add value to every step of that
visit, with powerful functionality allowing staff to give
customers great service from the moment they walk through
the door.
visit, with powerful functionality allowing staff to give
customers great service from the moment they walk through
the door.
●
Recipe look-up
This function enables staff to create the perfect cocktail –
or safely identify whether a dish’s ingredients meet the
dietary requirements of a customer.
or safely identify whether a dish’s ingredients meet the
dietary requirements of a customer.
●
Repeat round function
If customers wish to re-order the same products – such as
a round of drinks – staff can do this at the touch of a button.
a round of drinks – staff can do this at the touch of a button.
●
Straightforward bill splitting
Bills can be split by the factors that suit the customer –
including by the number of people, specific items or
value. Individual bills can then be composed with the aid
of the simple drag and drop function.
including by the number of people, specific items or
value. Individual bills can then be composed with the aid
of the simple drag and drop function.
Improving revenue management –
with transparent information
with transparent information
The UP-X300 makes it straightforward to take control of your
business, from ensuring appropriate data access for staff and
managing payroll issues to clarifying revenue streams.
business, from ensuring appropriate data access for staff and
managing payroll issues to clarifying revenue streams.
●
Authority control
To secure your business, this function allows you to
define the authorisation level of every staff member.
Individual functions can then be blocked or password-
protected.
define the authorisation level of every staff member.
Individual functions can then be blocked or password-
protected.
●
Payroll features
The UP-X300 can be configured to track hours worked,
overtime and break times of staff.
overtime and break times of staff.
●
Revenue centre control
Keeping track of takings is simplified with the ability to run
separate tills for bar or restaurant.
separate tills for bar or restaurant.
In the hospitality industry, people are your
business. that’s why you need technology
that builds customer relationships and works
for your business. tailored to the specific
requirements of the uk market, the sharp
up-x300 delivers the performance you demand.
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