Sharp UP-3500 (serv.man34) User Manual / Operation Manual ▷ View online
5
(2) Error messages
If an error occurs, a corresponding error message is displayed.
To clear an error message, touch the [CLEAR] key.
Some of the error messages are listed below as examples.
To clear an error message, touch the [CLEAR] key.
Some of the error messages are listed below as examples.
List of sample error messages
Error messages (Default)
Description
• This message prompts you to retry communication with the machine which you
have failed to communicate.
• The target machine is busy.
• The specified clerk has signed on at another machine.
• The entered GLU code is in use.
• The GLU code or related file memory is not enough.
• Transmission error
• The clerk who entered a GLU code are not authorized.
• IRC initial downloading before resetting
• The back-up master doesn't reply to the request.
• The master doesn't reply to the request.
• Remote printer or external printer off-line error
• The target machine is turned off.
• T-LOG buffer is full.
• The file in the master and that in the satellite are not of the same type.
• The specified clerk code is not present in the master list.
• The entered code is not listed.
• The entry made is not valid.
RETRY
BUSY
CODE NOT FREE
LACKING MEMORY
LINE ERROR
NO AUTHORITY
NON RESET
BACKUP DOWN?
MASTER DOWN?
CHECK CONNECT
POWER OFF
T-LOG FULL
TYPE ERROR
UNDEFINED CODE
ENTRY ERROR
6
When the open store operation is performed at the master, the IRC system is opened. POS can send AT
command by this job. This function controls a modem, but doesn't have control over registration and T-LOG.
The procedure for the open store operation is as follows.
command by this job. This function controls a modem, but doesn't have control over registration and T-LOG.
The procedure for the open store operation is as follows.
Open store procedure
Select “7 OPEN STORE” from the displayed menu in the OPXZ mode window.
Select “7 OPEN STORE” from the displayed menu in the OPXZ mode window.
• You can also perform the open store operation at each satellite.
• The open store operation cannot be performed at any machines whose terminal numbers have
• The open store operation cannot be performed at any machines whose terminal numbers have
not been programmed.
• When a transmission error occurs while the open store operation is being performed, the open
store operation is regarded as normally terminated if the system retry function* has been
disabled by programming. When the master has been programmed to enable the system retry
function, it displays the machine number of the satellite that has encountered the error.
Selecting the displayed machine number will display a prompt to retry the open store operation.
disabled by programming. When the master has been programmed to enable the system retry
function, it displays the machine number of the satellite that has encountered the error.
Selecting the displayed machine number will display a prompt to retry the open store operation.
* For the system retry function, see pages 55–56.
When the close store operation is performed at the master, the IRC system is closed. POS can send AT
command by this job. This function controls a modem, but doesn’t have control over registration and T-LOG.
The procedure for the close store operation is as follows.
command by this job. This function controls a modem, but doesn’t have control over registration and T-LOG.
The procedure for the close store operation is as follows.
Close store procedure
Select “8 CLOSE STORE” from the displayed menu in the OPXZ mode window.
Select “8 CLOSE STORE” from the displayed menu in the OPXZ mode window.
• You can also perform the close store operation at each satellite.
• When the close store operation is performed, the data remaining in the T-LOG buffers of all the
• When the close store operation is performed, the data remaining in the T-LOG buffers of all the
satellites is collected by the master.
• When a transmission error occurs during the close store operation, the operation is regarded
as normally terminated if the system retry function* has been disabled by programming. When
the master has been programmed to enable the system retry function, it displays the machine
number of the satellite that has encountered the error. Selecting the displayed machine
number will display a prompt to retry the close store operation.
the master has been programmed to enable the system retry function, it displays the machine
number of the satellite that has encountered the error. Selecting the displayed machine
number will display a prompt to retry the close store operation.
* For the system retry function, see pages 55–56.
NOTE
3. Close store operation (OPXZ mode) – master and satellite
NOTE
2. Open store operation (OPXZ mode) – master and satellite
7
In the IRC system, the following two types of clerk file systems are available: a centralized system and an
individual system. In the centralized clerk file system, the master manages transaction data on clerks within
the IRC system. In the individual clerk file system, each machine manages its clerk transaction data.
individual system. In the centralized clerk file system, the master manages transaction data on clerks within
the IRC system. In the individual clerk file system, each machine manages its clerk transaction data.
In choosing the type of clerk system, consult your authorized SHARP dealer.
(1) Centralized clerk file system
Centralized clerk file system – without the overlapped clerk function
In this system, each clerk file is under the centralized control of the master and programming for clerks has
to be done only at the master. When a clerk signs on at a satellite, a communication between the satellite
and the master will begin.
In this system, each clerk file is under the centralized control of the master and programming for clerks has
to be done only at the master. When a clerk signs on at a satellite, a communication between the satellite
and the master will begin.
Centralized clerk file system
– with the overlapped clerk function and without overlapped clerk save files
In this system, each overlapped clerk file is under the centralized control of the master and programming for
clerks has to be done only at the master. When a clerk signs on at a satellite, a communication between the
satellite and the master will begin.
When the clerk signs off, the overlapped clerk data is transferred to the master and saved in its overlapped
clerk file.
– with the overlapped clerk function and without overlapped clerk save files
In this system, each overlapped clerk file is under the centralized control of the master and programming for
clerks has to be done only at the master. When a clerk signs on at a satellite, a communication between the
satellite and the master will begin.
When the clerk signs off, the overlapped clerk data is transferred to the master and saved in its overlapped
clerk file.
Centralized clerk file system
– with the overlapped clerk function and overlapped clerk save files
In this system, each overlapped clerk file is under the centralized control of the master and programming for
clerks has to be done only at the master. The way data flows differs depending on whether or not the clerk
signs on at the same satellite as the one used in his or her previous operation. (The data which flows in the
system includes not only clerk data but also GLU data. In the figure on the next page, the GLU/ROOM GLU
data flows are omitted.)
– with the overlapped clerk function and overlapped clerk save files
In this system, each overlapped clerk file is under the centralized control of the master and programming for
clerks has to be done only at the master. The way data flows differs depending on whether or not the clerk
signs on at the same satellite as the one used in his or her previous operation. (The data which flows in the
system includes not only clerk data but also GLU data. In the figure on the next page, the GLU/ROOM GLU
data flows are omitted.)
At the master, you can generate a report listing clerks who are currently in sign-on state at the
machines in the IRC system. (For further details on the clerk sign-on report, see page 10.)
machines in the IRC system. (For further details on the clerk sign-on report, see page 10.)
NOTE
4. Clerk system
8
1) When the clerk signs on at a machine other than the one used in his or her previous operation:
In this case, the overlapped clerk data is sent from the master to the satellite (transfer of overlapped clerk
data).
In this case, the overlapped clerk data is sent from the master to the satellite (transfer of overlapped clerk
data).
2) When the clerk signs on at the same satellite as the one used in his or her previous operation:
In this case, no data transfer occurs between the master and the satellite but the data stored in the save file
of the satellite is called back. This permits quicker data look-up than above in 1).
In this case, no data transfer occurs between the master and the satellite but the data stored in the save file
of the satellite is called back. This permits quicker data look-up than above in 1).
In both cases, the overlapped clerk data is saved in the
master's overlapped clerk file as well as the satellite's
overlapped clerk data save file upon sign-off operation.
master's overlapped clerk file as well as the satellite's
overlapped clerk data save file upon sign-off operation.
Whether the centralized clerk file system is used with or
without an overlapped clerk save file, the master's
overlapped clerk file can be accessed from any machine
in the IRC system.
without an overlapped clerk save file, the master's
overlapped clerk file can be accessed from any machine
in the IRC system.
• For selecting whether your system should have the overlapped clerk function or not, and whether
it should have overlapped clerk save files or not, consult your authorized SHARP dealer.
• To use the overlapped clerk function in the IRC system, the overlapped clerk function must be
enabled for all the master and satellite machines.
(2) Individual clerk file system
In this system, each clerk file is under the control of a satellite and you have to do programming for
clerks at each satellite. Even if a programmed clerk signs on at a satellite, a communication with the
master will not begin.
clerks at each satellite. Even if a programmed clerk signs on at a satellite, a communication with the
master will not begin.
The overlapped clerk file in a satellite can only be accessed by the satellite itself. The data in the clerk
files at all satellites will be collected by the master each time a consolidated report is issued.
files at all satellites will be collected by the master each time a consolidated report is issued.
NOTE
Overlapped
clerk file
clerk file
Overlapped
clerk save file
clerk save file
Overlapped
clerk file
clerk file
1)
2)
Master
Satellite
Satellite
Overlapped
clerk file
clerk file
Overlapped
clerk save file
clerk save file
Overlapped
clerk file
clerk file
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