Sharp RZ-E601 (serv.man9) Service Manual ▷ View online
9
Header location
TOUCH1 (
for RZ-E601
)
Setting drawing &
descriptions
descriptions
Pin #
Pin definition
1
UL
2
UR
3
SENSE
4
LL
5
LR
Function
R-Touch header
Header location
COM5
Setting drawing &
descriptions
descriptions
Pin #
Pin definition
Pin #
Pin definition
1
DCD
2
DSR
3
RXD
4
RTS
5
TXD
6
CTS
7
DTR
8
RI
9
Ground
10
Key
Function
Internal COM header
Header location
FP1 (
for RZ-E701
)
Setting drawing &
descriptions
descriptions
Pin #
Pin definition
Pin #
Pin definition
1
NC
2
Ground
3
SUSLED_N
4
HDDLED_N
5
3VSB
6
LAN_LED
7
SMBDATA
8
SMBCLK
9
PWR_SW_N
10
Ground
11
VCC3
12
OSD_INT_L
Function
Front panel header.
10
Header location
LVDS1
Setting drawing &
descriptions
descriptions
Pin #
Pin definition
Pin #
Pin definition
1
NC
2
NC
3
Ground
4
Ground
5
LVDSA_DATA0N
6
LVDSA_DATA1N
7
LVDSA_DATA0P
8
LVDSA_DATA1P
9
Ground
10
Ground
11
LVDSA_DATA2N
12
LVDSA_CLKN
13
LVDSA_DATA2P
14
LVDSA_CLKP
15
Ground
16
Ground
17
LVDSA_DATA3N
18
LVDSB_DATA0N
19
LVDSA_DATA3P
20
LVDSB_DATA0P
21
Ground
22
Ground
23
LVDSB_DATA1N
24
LVDSB_DATA2N
25
LVDSB_DATA1P
26
LVDSB_DATA2P
27
Ground
28
Ground
29
LVDSB_CLKN
30
LVDSB_DATA3N
31
LVDSB_CLKP
32
LVDSB_DATA3P
33
NC
34
Ground
35
DDC_SCL
36
Ground
37
DDC_SDA
38
VCC_LCD
39
NC
40
VCC_LCD
Function
Panel
’s LVDS signal header.
Warning: To prevent damage to your external devices caused by the wrong voltage output
please DO NOT change the settings on your own.
***Ensure anti-static wrist strap is secured to your wrist and properly grounded before accessing
the system with any tools.
the system with any tools.
11
BASIC TROUBLE-SHOOTING
TROUBLE SHOOTING
Trouble-shooting
Item
Failure Symptom
Trouble-shooting
1
System no boot, Power LED
off
off
1. 1. Verify that the 19V Power adapter is connected to the unit
2. Replace 19V Power Adapter
3. Replace Motherboard
3. Replace Motherboard
2
System no boot, continuous
abnormal beeping sound
abnormal beeping sound
1. Verify that RAM is inserted properly
2. Replace RAM
2. Replace RAM
1. 3. Replace Motherboard
3
System POST with a short
beep sound and without boot
screen
beep sound and without boot
screen
1. Clearing the CMOS
2. Replace Motherboard
2. Replace Motherboard
4
System working after 1
– 5 min
Fan run then full speed, on
boot
boot
1. 1. Clearing the CMOS
2. Swap EPROM
3. Replace RAM
3. Replace RAM
2. 4. Replace Motherboard
5
HDD is not working
1. Load optimized defaults in BIOS and restart
1.
2. Replace parts in below order: HDD, HDD cable, HDD power cable
6
USB does not respond
1. Verify that the USB device is connected to the unit
2. Load optimized default in BIOS and restart
2. Load optimized default in BIOS and restart
1. 3. Replace Motherboard
7
No output from Audio
Line-out/MIC input have no
action
Line-out/MIC input have no
action
1. Use other device for cross checking
2. Load optimized default in BIOS and restart
3. Replace Motherboard
2. Load optimized default in BIOS and restart
3. Replace Motherboard
8
No Display but system with
boot
boot
2. 1. Verify that the VGA cable is connected to the unit
3. 2. Verify that the VGA cable is connected to monitor
4. 3. Replace VGA Cable
5. 4. Replace monitor
3. 2. Verify that the VGA cable is connected to monitor
4. 3. Replace VGA Cable
5. 4. Replace monitor
5. Replace Motherboard
9
LAN does not work
1. Check if the server connection is normal
2. Verify RJ45 LAN cable connection status
3. Check if the LAN driver is normal
4. Replace Motherboard
2. Verify RJ45 LAN cable connection status
3. Check if the LAN driver is normal
4. Replace Motherboard
10
PUSB, No power output
1. Verify PUSB cable connection status
2. Replace installed device
3. Replace Motherboard
2. Replace installed device
3. Replace Motherboard
11
COM port does not respond
1. Load optimized default in BIOS and restart
2. Replace Motherboard
2. Replace Motherboard
12
Cash Drawer does not
respond
respond
1.Use other cash drawer for cross checking
2. Load optimized defaults in BIOS and restart
2. Load optimized defaults in BIOS and restart
2.
3. Replace Motherboard
13
12V/DC Output, No Power
1. 1. Verify that the device is connected to the unit
2. Check Bios
– Chipset – South Bridge - HDMI/VGA Power Support is
enabled.
3. Replace Cable
4. Replace device
5. Replace Motherboard
3. Replace Cable
4. Replace device
5. Replace Motherboard
12
SYSTEM PREPARATION FOR TROUBLE-SHOOTING
1.0 Removal of Stand, HDD, and Rear Cover
1.1 Release the thumb screw and remove the stand from system unit.
1.1 Release the thumb screw and remove the stand from system unit.
1.2 Remove HDD
1.3 Remove Rear Cover screws
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