Sharp RETAIL PLUS (serv.man5) User Manual / Operation Manual ▷ View online
Retail PLUS
Quick User Guide for the Back Office
Retail
PLUS
Back Office Quick User Guide
Page 2 of 63
Sharp Electronics (UK) Ltd
1999
Table of Contents
1.
Revision History ................................................................................................................. 4
2.
Using Freedom Back Office ............................................................................................... 5
2.1 To Sign On to Freedom Back Office .................................................................................. 5
2.2 Navigating Around the Back Office ................................................................................... 6
2.3 Common Keyboard Shortcuts ............................................................................................. 7
2.4 To Sign Off from Freedom Back Office ............................................................................. 8
2.5 To Shut Freedom and the Computer Down ........................................................................ 9
2.2 Navigating Around the Back Office ................................................................................... 6
2.3 Common Keyboard Shortcuts ............................................................................................. 7
2.4 To Sign Off from Freedom Back Office ............................................................................. 8
2.5 To Shut Freedom and the Computer Down ........................................................................ 9
3.
Suppliers ........................................................................................................................... 10
3.1 Introduction....................................................................................................................... 10
3.2 Add a New Supplier .......................................................................................................... 11
3.3 View / Change Existing Suppliers .................................................................................... 13
3.4 Add Products to a Supplier ............................................................................................... 14
3.2 Add a New Supplier .......................................................................................................... 11
3.3 View / Change Existing Suppliers .................................................................................... 13
3.4 Add Products to a Supplier ............................................................................................... 14
4.
Orders................................................................................................................................ 16
4.1 Introduction....................................................................................................................... 16
4.2 Create an Order ................................................................................................................. 17
4.2 Create an Order ................................................................................................................. 17
4.2.1
If You Selected Blank .......................................................................................... 20
4.2.2
If You Selected Template .................................................................................... 21
4.2.3
If You Selected Sales Average or Sales History.................................................. 22
4.2.4
If You Selected LDT............................................................................................ 23
4.3 View an Order................................................................................................................... 24
4.4 Change an Order ............................................................................................................... 25
4.4 Change an Order ............................................................................................................... 25
4.4.1
The View Order Screen........................................................................................ 26
4.4.2
Create a Template ................................................................................................ 27
5.
Deliveries .......................................................................................................................... 28
5.1 Introduction....................................................................................................................... 28
5.2 Create a Delivery .............................................................................................................. 29
5.2 Create a Delivery .............................................................................................................. 29
5.2.1
The View Delivery Screen................................................................................... 30
5.3 Goods for Return............................................................................................................... 31
5.4 View / Change a Delivery ................................................................................................. 33
5.5 Selecting the Goods for Return ......................................................................................... 34
5.4 View / Change a Delivery ................................................................................................. 33
5.5 Selecting the Goods for Return ......................................................................................... 34
6.
Pricing ............................................................................................................................... 35
6.1 Introduction....................................................................................................................... 35
6.2 View your Pending Price Changes.................................................................................... 36
6.3 Change the DATE of the Pending Price Changes............................................................. 37
6.2 View your Pending Price Changes.................................................................................... 36
6.3 Change the DATE of the Pending Price Changes............................................................. 37
7.
Staff................................................................................................................................... 39
7.1 Introduction....................................................................................................................... 39
7.2 Add a New Member of Staff............................................................................................. 40
7.3 View Personal Details of an Existing Staff Member ........................................................ 42
7.4 Change the Personal Details of a Member of Staff........................................................... 43
7.5 Delete an Existing Staff Member ...................................................................................... 44
7.2 Add a New Member of Staff............................................................................................. 40
7.3 View Personal Details of an Existing Staff Member ........................................................ 42
7.4 Change the Personal Details of a Member of Staff........................................................... 43
7.5 Delete an Existing Staff Member ...................................................................................... 44
8.
Customers ......................................................................................................................... 45
8.1 Introduction....................................................................................................................... 45
8.2 Add a New Customer ........................................................................................................ 46
8.3 Search for and View a Customer’s Details ....................................................................... 48
8.2 Add a New Customer ........................................................................................................ 46
8.3 Search for and View a Customer’s Details ....................................................................... 48
Retail
PLUS
Back Office Quick User Guide
Page 3 of 63
Sharp Electronics (UK) Ltd
1999
8.4 Search for an Existing Customer’s Details ....................................................................... 49
8.4.1
Re-Order your Customer List for Viewing .......................................................... 50
8.5 Change an Existing Customer’s Details............................................................................ 51
9.
Messages ........................................................................................................................... 52
9.1 Introduction....................................................................................................................... 52
9.2 Send a New Message ........................................................................................................ 53
9.3 Read a Message................................................................................................................. 54
9.4 Delete a Message .............................................................................................................. 55
9.2 Send a New Message ........................................................................................................ 53
9.3 Read a Message................................................................................................................. 54
9.4 Delete a Message .............................................................................................................. 55
10.
System............................................................................................................................... 56
10.1 Introduction....................................................................................................................... 56
10.2 View the Audit Log........................................................................................................... 57
10.3 View the Electronic Journal .............................................................................................. 58
10.4 Update the Tills................................................................................................................. 59
10.5 Run the End of Day Reports ............................................................................................. 60
10.6 Run the End of Week Reports........................................................................................... 61
10.2 View the Audit Log........................................................................................................... 57
10.3 View the Electronic Journal .............................................................................................. 58
10.4 Update the Tills................................................................................................................. 59
10.5 Run the End of Day Reports ............................................................................................. 60
10.6 Run the End of Week Reports........................................................................................... 61
11.
Reports .............................................................................................................................. 62
11.1 Introduction....................................................................................................................... 62
11.2 Run the Report .................................................................................................................. 63
11.2 Run the Report .................................................................................................................. 63
Retail
PLUS
Back Office Quick User Guide
Page 4 of 63
Sharp Electronics (UK) Ltd
1999
1.
REVISION HISTORY
Revision
Date
Author
Purpose of Revision
A
15 Sep 1999
Rob Pain
Original release
B
28 Sep 1999
Rob Pain
Authored changes suggested by CM.
Added content to blank sections.
Added content to blank sections.
