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  TRAINING MANUAL

1

2.

Managing Databases

2.

Communications Test

3.

Trouble Shooting

4.

Configuration File

4.

Delete Data

5,6  

Edit Register Logo

7. 

Register models supported

7. 

Pos utility

8.-12

Retrieve from register options

13.

Edit

13.

Help

14. 

Copy Register Data

15. 

Change ECR to Smartcard Type

16.

Register Communication settings

18.

TCP/ip

19,20

Modem Setup Utility

21, 

Auto keys

22,

Firmware Version

23, 

Modem Status

23,24,25

Edit Products

26,27 

Edit Departments

28,

Tools

29, 

File

30,

Edit Databases and Configuration options

31,

Progress

32.33

Edit Direct Keys

34,

Edit function text

35, 

Edit Free keys

36,37 

Send to register options

38,39 

Condiment Tables

40, 

Add Plus and or menus

40, 

Plu Preset

2

There is only one database name supported by 

, this is 'POSUtility.mdb'.  This

file must exist in the program directory (where 

 was installed), for 

 to

start.  If you wish to access multiple databases, use the Create Customer Database under
the File Menu.  This allows you to organise Folders under a starting path of
\CUSTOMERS.  This option creates the Folder and copies an empty 'POSUtility.mdb' to it.

Using the Open Database option of the File Menu you can make a different database
current  by selecting a new directory.  An input box will open allowing you to enter a
directory name created above, or if left blank will display the directory tree, allowing you to
select the directory.  A 

 database must exist in this directory, otherwise and

error message will be displayed.  The current database is shown as part of the caption at
the top of the screen.

NB. The Sales Files and the Log File will also be written to this directory!

You have two Users or a Bar and Bottle Shop.  The Bar has a number of ER-A440's
and the Bottle Shop an ER-A570.  The PLU's and Departments may be the same for
the Bar and Bottle Shop, but the prices are different.

First  RETRIEVE the data from one of the ER-A440's.  If the keyboards are to be the
same, you can use the Copy Register Data option.  Modify/Create the PLU's and send
all the appropriate data files to the other ER-A440's.  Now create directories for each
location, change to these in turn and copy the locations registers back.

This is performed before each SEND or RETRIEVE operation.  If communications is
established, a Green Light will show with the message 'Comms OK', else a Red light will
show with the message 'Comms Failed'.

The obvious things to check are;

•

Cables plugged in.

•

ECR turned on.

•

ECR is not busy (in the middle of a transaction).

•

The On-Line settings are correct.

•

The ECR On-Line number is correct.

•

The correct baud rate etc are selected in 

.

•

The correct COM Port is selected in 

.

•

If you are using a Broadcast Multiplexor, you cannot have leads attached to it that
are not connected to an ECR at the other end.

3

• If an ER-A750 or UP-3300, passes a Communications Test, but then fails doing

other operations, or appears to stop for an extended length of time, check that a
printer is configured but NOT physically attached to the ECR.  The most common
cause of this effect is the ECR trying to print to a Journal Printer without one being
present.

•

 will only update its copy of the ECR File Structure when (a) the ECR

has just been created, (b) when data is retreived from the ECR, (c) when asked to
do so by using the Retreive FDS Option and (d) when it has trouble fitting the
PLU/EAN/Department data into the ECR.  The most common cause of failure,
(other than actual communication problems) when sending PLU/EAN/Department
Data to the ECR is because you have modified the ECR File Structure after

 has already updated the File Structure.  The first thing to do is is use the

retrieve function to Update FDS Data.

•

This ECR allows you to have weird combinations of prices and descriptions.  While

 allows most combinations, it is good policy to use the same number of

prices and descriptions.

•

Communication an speeds above 9600 baud can be unreliable.

 will use a modem to connect to the selected ECR, if this ECR has a phone

number associated with it.  The number and other settings relevant to modems, is entered
on the Register Communications Settings form.

You have the choice on the Register Communications Settings form to disconnect the
modem after the current operation(s).  The default here is to stay connected.  Whilst the
modem is connected, information about duration and number connected to is displayed as
well as a Hangup button.  This button is used to disconnect the modem if you chose to
stay connected when you selected the ECR.

The modem will be automatically disconnected if you select another ECR which has no
phone number associated with it, or if it has a phone number that is different to the one
currently connected.

Modem programming can be accomplished by using the Modem Setup Utility form.

When starting, 

 looks for a file called POSUtility.cfg' in the default directory.

This file, which is a text file editable with Notepad, can contain a number of configuration
settings, which if present will be processed.  These are;