Sharp GENERAL (serv.man24) User Manual / Operation Manual ▷ View online
NetSupport Manager
8
T
HE
R
EGISTRY
E
DIT
W
INDOW
...................................................................185
T
HE
S
CAN
W
INDOW
.................................................................................186
T
HE
R
EPLAY
W
INDOW
..............................................................................187
MANAGING AND ORGANISING CLIENTS .............................................188
A
DD A NEW
C
LIENT
..................................................................................189
D
ELETE A
C
LIENT
.....................................................................................189
R
ENAMING A
C
LIENT
................................................................................190
S
ETTING
C
LIENT
P
ROPERTIES
..................................................................191
C
REATING A
N
EW
G
ROUP
.........................................................................192
A
DDING
/R
EMOVING
C
LIENTS IN A
G
ROUP
..................................................192
S
ETTING
G
ROUP
P
ROPERTIES
..................................................................193
U
SING
C
LIENT AND
G
ROUP
I
NFORMATION FROM PREVIOUS VERSIONS OF
N
ET
S
UPPORT
..........................................................................................193
REMOTE COMMUNICATIONS ................................................................194
R
EMOTE
C
OMMUNICATIONS
O
VERVIEW
.....................................................195
O
PTIMISING
R
EMOTE
C
ONNECTIONS
.........................................................195
S
ETTING UP
R
EMOTE
C
OMMUNICATIONS
...................................................196
T
HE
B
RIDGE
P
ROGRAMS
..........................................................................197
T
HE
W
INDOWS
B
RIDGE
............................................................................197
T
HE
DOS TSR B
RIDGE
...........................................................................198
NetSupport Manager
9
T
HE
OS/2 B
RIDGE
...................................................................................199
T
HE
R
EMOTE
P
ROGRAMS
.........................................................................200
S
ETTING UP A
M
ODEM
..............................................................................201
U
SING
N
ET
S
UPPORT OVER THE
I
NTERNET
.................................................202
ACTIVEX CONTROL ................................................................................203
A
CTIVE
X C
ONTROL
..................................................................................204
W
EB
E
XTENSIONS
....................................................................................205
PCIAX.CAB – C
ABINET
F
ILE
..................................................................205
A
CTIVE
X C
ONTROL
– HTML E
XAMPLES
..................................................206
NETSUPPORT SCRIPTING .....................................................................208
S
TARTING THE
S
CRIPT
E
DITOR
.................................................................210
C
REATING A SIMPLE
S
CRIPT
.....................................................................210
S
CHEDULING AND
R
UNNING A
S
CRIPT
.......................................................211
TECHNICAL REFERENCE.......................................................................212
H
ARDWARE AND
S
OFTWARE
R
EQUIREMENTS
............................................213
U
NINSTALLING
N
ET
S
UPPORT
...................................................................214
U
NLOADING A
N
ET
S
UPPORT
C
LIENT
.........................................................214
U
SING
C
OMPRESSION
E
FFECTIVELY
.........................................................214
U
SING
C
LIENT
C
ACHE
E
FFECTIVELY
.........................................................215
NetSupport Manager
10
R
EMOTE
C
LIENT
H
ARDWARE AND
S
OFTWARE
I
NVENTORIES
......................215
U
SING
N
ET
S
UPPORT
’
S
S
ECURITY FEATURES EFFECTIVELY
........................216
NetSupport Manager
11
Preface
About this Manual
This User Manual contains instructions for installing and running NetSupport Manager.
A basic premise of NetSupport that must be grasped is that the Control, sometimes called the
Guest, is the workstation being used to take over workstations. The Client, sometimes called
the Host, is the workstation being taken over.
Guest, is the workstation being used to take over workstations. The Client, sometimes called
the Host, is the workstation being taken over.
Syntax
The following logical and easy to understand conventions are used in this manual: -
Step-by-step instructions which should be performed in sequence are shown as numbered
paragraphs, beneath a clearly stated, ‘Method’ heading. As there is often more than one way
of carrying out a task you will find ‘Or’ options also included.
paragraphs, beneath a clearly stated, ‘Method’ heading. As there is often more than one way
of carrying out a task you will find ‘Or’ options also included.
Additional tips or explanatory notes regarding these instructions appear as bulleted
paragraphs under the heading ‘Note’.
paragraphs under the heading ‘Note’.
Individual items in menu commands are enclosed in braces and should be followed in
sequence, for example: {Clients}{Broadcast}.
sequence, for example: {Clients}{Broadcast}.
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