Sharp BD-HP35S (serv.man10) Service Manual / Technical Bulletin ▷ View online
BRP 2013 05 01
Date of Issue:
13
th
May 2013
Classification:
White
LCD TELEVISION TECHNICAL BULLETIN
Page 1 of 1
Sharp Electronics (UK) Limited
Reference
– VD-286
Revision - 1
White
– Carry out as required
Yellow
– Carry out as required and whenever the unit comes in for service
Red
– Carry out on all units
MODELS
BD-HP25H
BD-HP25S
BD-HP35S
REASON
Firmware update to improve pliability issues.
ACTION
When customers complain of disc compatibility problems, check the current software
version of the unit. If the version is lower than 2.15 [HC13040200], update the
software of the unit.
version of the unit. If the version is lower than 2.15 [HC13040200], update the
software of the unit.
After the update, check the software version on the unit is updated successfully and
the unit works normally.
1. Sharp recommend the customer to perform an auto update via a network update.
2. If the unit is not connected to a network, customers can download the update file
the unit works normally.
1. Sharp recommend the customer to perform an auto update via a network update.
2. If the unit is not connected to a network, customers can download the update file
from the customer support section of the Sharp web site.
3. You can send the update file to customer via a USB memory stick (At your or
customer cost).
4. You can update the unit with your service dept.
Update files (Place both files in the root directory of a USB memory stick):
HP25_215.MVP (77,694 KB) and HP25_UPDATE.SIG (1 KB) for software update
Note:
When the software in the unit is updated by your service department, record the
confirmed symptom on the unit. Record both the current software version (before
updating) and the updated version (after updating).
When the software in the unit is updated by your service department, record the
confirmed symptom on the unit. Record both the current software version (before
updating) and the updated version (after updating).
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