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Model
KX-TG6811UAB KX-TG6811UAM KX-TG6812UAB KX-TG6821UAB KX-TGA681RUB KX-TGA681RUM
Pages
95
Size
6.8 MB
Type
PDF
Document
Service Manual
Brand
Device
Telephone / DIGITAL CORDLESS ANSWERING SYSTEM
File
kx-tg6811uab-kx-tg6811uam-kx-tg6812uab-kx-tg6821ua.pdf
Date

Panasonic KX-TG6811UAB / KX-TG6811UAM / KX-TG6812UAB / KX-TG6821UAB / KX-TGA681RUB / KX-TGA681RUM Service Manual ▷ View online

25
KX-TG6811UAB/KX-TG6811UAM/KX-TG6812UAB/KX-TG6821UAB/KX-TGA681RUB/KX-TGA681RUM
8.2.
EEPROM LAYOUT (Handset)
8.2.1.
Scope
The purpose of this section is to describe the layout of the EEPROM (IC3) for the KX-TGA681 Handset.
The EEPROM contains hardware, software, and user specific parameters. Some parameters are set during production of the
handset, some are set by the user when configuring the handset, and some during normal use of the phone.
8.2.2.
Introduction
The handset uses a 64k bit serial EEPROM (IC3) for storing volatile parameters. All parameters are set up before the handset
the factory. Some of these are vital for the operation of the hardware so a set of default parameters is programmed before the
actual hardware fine-tuning can be initiated. This document lists all default settings with a short description.
This document lists all default parameters with a short description.
8.2.3.
EEPROM contents
MMI Setting:
MMI1 Setting:
Initial Type
Description
F
The data initialized by only F command
0
The data initialized by F and 0 command
1
The data initialized by F, 0 and 1 command
2
The data initialized by F, 0, 1 and 2 command
3
The data initialized by all command (F, 0, 1, 2, 3)
Country Setting
Description
x
Default - no specific country setting, so revert to default value.
Address Initial
Type
Name
 Description
Default value
Country
Setting
04AE
3
EEP_Language
Selected Language for LCD
GERMAN:0      ENGLISH:1     SPANISH:2    NORWEGIAN:3   
FRENCH:4
ITALIAN:5    DENISH:6      DUTCH:7      SWEDISH:8     
FINNISH:9
GREEK:10     TURKISH:11    HUNGARIAN:12 
PORTUGUESE:13 RUSSIAN:14
POLISH:15    SLOVAKIAN:16  CZECH:17     CROATIAN:18   
CATALAN:19
UKRINIAN:20 SPANISHMEX:21    SLOVENIAN:22    
ESTNIAN:23    LITHUANIAN:24
LATVIAN:25    ROMANIAN:26    BULGARIAN:27    
MACEDONIAN:29
ALBANIAN:30    PORTUGUESEMEX:31    ENGLISH(USA):32    
HEBREW:33
ARABIC:34    PERSIA:35    HANTAI:36    HANTAI(HK):37    
RUSSIAN(BX):38
BELARUS:39  KAZAKHSTAN:40    UZBEKISTAN:41    
TAJIKISTAN:42  
TURKMENISTAN:43  AZERBAIJAN:44   ARMENIA:45    
MOLDOV:46
CANADAENGLISH:48  USSPANISH:49  USFRENCH:50  
PORTUGUESE:51  ENGLISH(AZ):52
0x01
0x14
Address Initial
Type
Name
 Description
Default value
Country
Setting
0012
F
EEP_LcdContrast
LCD contrast
0x28
x
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KX-TG6811UAB/KX-TG6811UAM/KX-TG6812UAB/KX-TG6821UAB/KX-TGA681RUB/KX-TGA681RUM
8.3.
How to Clear User Setting
Units are reset to the Factory settings by this operation (Erase recorded Voice messages, stored Phone numbers, Caller list and
etc.)
Note:
• Some menus are not reset. Refer to Operating Instructions (P.20).
• The reset menus differ depending on the following operations.
• This operation should not be performed for a usual repair.
8.3.1.
Resetting both base unit and handset
Both the base unit and the registered handset which you did the following steps 
 to 
 are reset. Other registered handsets
will not be reset.
Note:
(*1) Refer to Registering a Handset to a Base Unit in the Operating Instructions.
8.3.2.
Resetting only handset
The only handset is reset by doing the following steps 
 to 
.
Note: (*2)
• The handset registration to the base unit is cancelled.
• If the handset needs to be registered to the base unit, refer to Registering a Handset to a Base Unit in the Operating
Instructions.
• If users do not bring the base unit with them, the registration procedure has to be done by users themselves.
1
 Connect the AC adaptor to the base unit and install the charged batteries into the handset.
2
 Confirm the handset is registered to the base unit (     lights). 
    If the handset is not registered to the base unit (     lights), register it. (*1)
3
 Lift the handset and press 
{ih} to put the handset in standby mode.
4
 Press     ,     ,      and      key of the handset simultaneously until a confirmation tone is heard.
5
 Disconnect the AC adaptor, then remove the battery.
1
5
9
Handset
Base unit
w
1
 Install the charged batteries into the handset.
2
 Lift the handset and press {ih} to put the handset in standby mode.
4
 Remove the battery.
3
 Press     ,     ,      and      key of the handset simultaneously until a confirmation tone is heard. (*2)
3
5
7
#
Handset
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KX-TG6811UAB/KX-TG6811UAM/KX-TG6812UAB/KX-TG6821UAB/KX-TGA681RUB/KX-TGA681RUM
9 Troubleshooting Guide
9.1.
Troubleshooting Flowchart
Flow Chart
*1 KX-TG6821 only
Cross Reference:
Check Power (P.28)
Bell Reception (P.37)
Check Battery Charge (P.29)
Check Link (P.30)
Check the RF part (P.33)
Check Handset Transmission (P.36)
Check Handset Reception (P.36)
Signal Route (P.18)
Check Caller ID (P.36)
Check TAM Operation (for KX-TG6821 only) (P.37)
Power ON Base Unit
Bell
Link
Battery Charge
Handset Voice Transmission
Handset Voice Reception
DTMF dial
OK
OK
No Link
OK
OK
OK
OK
OK
Not working
No bell
No voice
No charge
No voice
No signal
Check Handset Transmission
Check Handset Reception
Signal Route
Check Battery Charge
Bell Reception
Check Power
Check Link
Range
NG
Check the RF part
Caller ID Reception
OK
No signal
Check Caller ID
TAM Operation
*1
OK
Not working
Check TAM Operation
*1
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KX-TG6811UAB/KX-TG6811UAM/KX-TG6812UAB/KX-TG6821UAB/KX-TGA681RUB/KX-TGA681RUM
9.1.1.
Check Power
9.1.1.1.
Base Unit
Is the AC Adaptor inserted into AC outlet? (*1)
Cross Reference:
Power Supply Circuit (P.13)
Note:
(*1) Refer to Specifications (P.7) for part number and supply voltage of AC Adaptor.
9.1.1.2.
Handset
Cross Reference:
Power Supply Circuit/Reset Circuit (P.16)
Is input of IC302 about 5.5 V?
Check AC Adaptor.
Check Power Supply Circuit.
Is the output voltage of IC302 about 3.0 V?
Does BBIC (IC501: 36) oscillate at 13.824 MHz?
Check X501.
Check BBIC (IC501).
Is BBIC (IC501: 54) High?
Check BBIC (IC501).
YES
YES
YES
YES
YES
NO
NO
NO
NO
Check C321, C341 are not shorted.
YES
Check F301 are not open.
Is the output voltage of BBIC (IC501:15) about 
3.0 V?
YES
NO
Check Power Supply Circuit/Reset Circuit .
Check BBIC (IC1).
Check F1 is not open.
Check X1.
Is the voltage of  BATT+ 2.3 V more?
Check the battery and around BATT+ and
BATT- are not shorted.
Is the battery inserted BATT+ and BATT-?
Does BBIC (IC1: 7) oscillate at 10.368 MHz?
YES
YES
YES
YES
NO
NO
YES
YES
Is the voltage of +1.8V about 1.8 V?
Is the voltage of CP3V about 3.0 V?
Check BBIC (IC1).
YES
 
Is the voltage of CP4V about 4.0V ? 
(When LED is On)
YES
Is the voltage of CP2.8V about 2.8 V?
NO
NO
NO
Check D3.
NO
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