Panasonic KX-TG5511UAB / KX-TG5511UAR / KX-TGA550RUB / KX-TGA550RUR / KX-TGA551RUB / KX-TGA551RUR Service Manual ▷ View online
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KX-TG5511UA/KX-TGA550RU/KX-TGA551RU
Note:
• BS=Base Unit, HS=Handset
• If the max number of handsets are already registered to the base unit, a new handset cannot be registered.
• To register the handset, refer to Registering a Handset to a Base Unit in the Operating Instructions.
• To cancel the handset, refer to Deregistering a Handset in the Operating Instructions.
• To copy the handset phonebook, refer to Copying Phonebook Entries in the Operating Instructions.
• If the max number of handsets are already registered to the base unit, a new handset cannot be registered.
• To register the handset, refer to Registering a Handset to a Base Unit in the Operating Instructions.
• To cancel the handset, refer to Deregistering a Handset in the Operating Instructions.
• To copy the handset phonebook, refer to Copying Phonebook Entries in the Operating Instructions.
1. Cancel HS (A).
2. Register HS (B) as a handset no. 1.
3. Register HS (A) as a handset no. 2.
4. Copy the phonebook data from HS (A) to HS (B).
5. Cancel HS 2 (HS (A)).
2. Register HS (B) as a handset no. 1.
3. Register HS (A) as a handset no. 2.
4. Copy the phonebook data from HS (A) to HS (B).
5. Cancel HS 2 (HS (A)).
BS (A)
NG
HS (A)
BS (A)
HS (B)
HS (A)
Case 3: A handset has a defect.
(Radio transmission is functioning.)
(Radio transmission is functioning.)
NG
1. Register HS (A) as a handset no. 2.
2. Copy the phonebook data from HS (A) to HS (B).
3. Cancel HS 2 (HS (A)).
2. Copy the phonebook data from HS (A) to HS (B).
3. Cancel HS 2 (HS (A)).
NG
HS (A)
BS (B)
HS (B)
HS (A)
Case 4: A handset has a defect.
(Radio transmission is functioning.)
(Radio transmission is functioning.)
NG
Service center has
a normal HS (B).
a normal HS (B).
Service center has a normal
BS (B) and a normal HS (B).
BS (B) and a normal HS (B).
2
2
1
BS (A)
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KX-TG5511UA/KX-TGA550RU/KX-TGA551RU
8.3.
How to Clear User Setting
Units are reset to the Factory settings by this operation (Erase stored Phone numbers, Caller list and etc.)
Note:
• Some menus are not reset. Refer to Operating Instructions (P.15).
• The reset menus differ depending on the following operations.
• This operation should not be performed for a usual repair.
• The reset menus differ depending on the following operations.
• This operation should not be performed for a usual repair.
8.3.1.
Resetting both base unit and handset
Both the base unit and the registered handset which you did the following steps
to
are reset. Other registered handsets
will not be reset.
Note:
(*1) Refer to Registering a Handset to a Base Unit in the Operating Instructions.
8.3.2.
Resetting only handset
The only handset is reset by doing the following steps
to
.
Note: (*2)
• The handset registration to the base unit is cancelled.
• If the handset needs to be registered to the base unit, refer to Registering a Handset to a Base Unit in the Operating
• If the handset needs to be registered to the base unit, refer to Registering a Handset to a Base Unit in the Operating
Instructions.
• If users do not bring the base unit with them, the registration procedure has to be done by users themselves.
1
④
1
Connect the AC adaptor to the base unit and install the charged batteries into the handset.
2
Confirm the handset is registered to the base unit ( lights).
If the handset is not registered to the base unit ( lights), register it. (*1)
3
Lift the handset and press
{ih} to put the handset in standby mode.
4
Press , , and key of the handset simultaneously until a confirmation tone is heard.
5
Disconnect the AC adaptor, then remove the battery.
1
5
9
Handset
Base unit
w
1
④
1
Install the charged batteries into the handset.
2
Lift the handset and press {ih} to put the handset in standby mode.
4
Remove the battery.
3
Press , , and key of the handset simultaneously until a confirmation tone is heard. (*2)
3
5
7
#
Handset
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KX-TG5511UA/KX-TGA550RU/KX-TGA551RU
9 Troubleshooting Guide
9.1.
Troubleshooting Flowchart
Flow Chart
Cross Reference:
Check Power (P.24)
Bell Reception (P.34)
Check Battery Charge (P.25)
Check Link (P.26)
Check the RF part (P.30)
Check Handset Transmission (P.33)
Check Handset Reception (P.33)
Signal Route (P.14)
Check Caller ID (P.33)
Bell Reception (P.34)
Check Battery Charge (P.25)
Check Link (P.26)
Check the RF part (P.30)
Check Handset Transmission (P.33)
Check Handset Reception (P.33)
Signal Route (P.14)
Check Caller ID (P.33)
Power ON Base Unit
Bell
Link
Battery Charge
Handset Voice Transmission
Handset Voice Reception
DTMF dial
OK
OK
No Link
OK
OK
OK
OK
OK
Not working
No bell
No voice
No charge
No voice
No signal
Check Handset Transmission
Check Handset Reception
Signal Route
Check Battery Charge
Bell Reception
Check Power
Check Link
Range
NG
Check the RF part
Caller ID Reception
OK
No signal
Check Caller ID
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KX-TG5511UA/KX-TGA550RU/KX-TGA551RU
9.1.1.
Check Power
9.1.1.1.
Base Unit
Is the AC Adaptor inserted into AC outlet? (*1)
Cross Reference:
Power Supply Circuit (P.9)
Note:
(*1) Refer to Specifications (P.6) for part number and
supply voltage of AC Adaptor.
supply voltage of AC Adaptor.
9.1.1.2.
Handset
Cross Reference:
Power Supply Circuit/Reset Circuit (P.12)
Is input of IC1 about 6.5 V - 8 V?
Check C32, C36 are not shorted.
Check AC Adaptor.
Check Power Supply Circuit.
Is the output voltage of IC2 about 3.0 V?
Does BBIC (IC7: 10) oscillate at 10.368 MHz?
Check X1.
Check BBIC (IC7).
Is the Collector of Q8 about 1.8 V?
Is BBIC (IC7: 61) High?
Check BBIC (IC7).
YES
YES
YES
YES
YES
YES
YES
NO
NO
NO
NO
NO
Is the Collector of Q9 about 2.5 V?
YES
Is the output voltage of BBIC (IC7:43) about 2.5V?
Is the output voltage of BBIC (IC7:42) about 3.0V?
YES
YES
YES
NO
NO
NO
Check Power Supply Circuit/Reset Circuit.
Check BBIC (IC1).
Check X1.
Is the voltage of BATT+ 2.3 V more?
Check the battery and around BATT+ and
BATT- are not shorted.
BATT- are not shorted.
Is the battery inserted BATT+ and BATT-?
Does BBIC (IC1: 10) oscillate at 10.368 MHz?
YES
YES
YES
NO
NO
YES
YES
Is the voltage of " 1.8V" about 1.8 V?
Is the voltage of CP3.0V about 3.0V?
Check BBIC (IC1).
YES
Is the voltage of CP4.0V about 4.0V?
NO
NO
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